Encantada Tulum

This was perfect for our honeymoon! It was quiet, private, clean, and very comfortable. We loved our room, and the beds were so comfortable! The deck furniture was awesome to lounge on. The beach and beach furniture is pristine. The food and drinks incredible. The staff were so incredibly friendly. You could ask any one of them for something, go to the front desk, or What’s App the front desk if you need something! We would definitely recommend.

My wife and I visited Encantada Tulum in March for a few days away from our almost 2 year old and to celebrate a milestone birthday on a recommendation from another couple who had stayed here previously. This was the perfect trip for the two of us to get away and unplug. Encantada Tulum has a very intimate feel as there are only a handful of rooms and you are just steps from the beach. The concierge staff (Jorge, Elias, Abdiel, Victoria and Fabian) are all amazing and really made our stay special. They even left a little surprise in our room on my birthday. Everybody we met there treats you like family and really goes out of their way to make sure your stay is special. Everything you need is within reach and you don't need to leave the resort if you don't want to. We went on a day excursion through Primitive Xpeditions which we were able to set up directly through the resort (they have a host of activities and spa services you can schedule through the front desk) and the resort offers private transportation (additional cost of course, but well worth it) to pick you up and drop you off from the Cancun Airport. There is plenty to explore within walking distance of the resort and there are taxis that can get you more into town if you want to explore a little further out. We also made sure to take advantage of the relaxing yoga classes across the street at Encantada Tulum's sister property where you can use their pool as well if you would like. Would definitely recommend and we would definitely come here again. While you're here be sure to take at least one day to explore one or some of the many cenotes in the area.

My friend and I loved our experience at Encantada in Tulum. We spent weeks trying to pick the right hotel by researching online and Encantada was 1000% the right decision. They were great about helping to arrange transportation for us to and from the Tulum airport. They also communicate on WhatsApp during your stay, so anytime you need anything (complimentary bikes, a margarita at your room or at the beach, etc.) they were on it and so helpful. The bed and room were very comfortable and perfect for what we needed. It was a beautiful space. We spent our mornings and evenings relaxing on the deck, overlooking the ocean. I also loved the free breakfast each morning and enjoyed getting to speak with everyone there while drinking coffee and eating the 3-4 course meal. Isabella, both Oscars, Eric, Juan Carlos, Carlos, Pandito, etc. made our stay so special and felt like friends/family by the end. Thank you all for such a special experience while we were in Tulum. The hospitality was above and beyond! We will be back. Te veré de nuevo.

My stay at Encantada is the best hotel experience I’ve ever had! The space itself is absolutely gorgeous, but what makes this hotel extra special is the beautifully warm and kind staff who work here :) every single detail is thought out to make the guest experience seamless and relaxing. The food was delicious, and the beach is breathtaking. Can’t wait to come back!!

We just returned home after staying at Encantada for 3 nights. The hotel and the staff were the highlight of our trip to Tulum. While there are many restaurants and clubs nearby, we ended up having many of our meals at the hotel’s beach deck. The breeze, privacy, view of the ocean and the wonderful staff made us feel it was not worth venturing out much. We had one of the ocean beach upper level rooms (Luna) and it was amazing!!! While it was not ocean front, we still had a wonderful view of the ocean and the palm trees swaying in the wind. The breeze in the balcony is indescribable. The staff at this property are amazing as they are genuinely interested in making your stay a memorable one. If you already made the decision to come to Tulum and want an intimate and papered vacation, do not hesitate and book your room. You won’t regret it.

Great stay! My wife and I stayed at Encantada for 6 nights for our 1 Year Anniversary and it was a great stay! The concierge staff were incredibly polite, friendly, and helpful. They immediately respond to messages and were able to arrange bike rides, ATV rental, dinner reservations, and spa treatments for us! The wait staff was also very personable and friendly throughout and you start to recognize faces the longer you stay. The room was lovely, well-kept, and they took great care of it and even left us little treats on some days. They went above and beyond for our anniversary and left flowers on the bed plus champagne as well as balloons to celebrate my wife's 40th birthday weeks prior. It's right on the beach and an easy walk plus wonderful breakfast view every morning and breakfast was delicious too! We would definitely stay here again!

This was such a great place for relaxing and enjoying Tulum. Right on the beach and not many guests (8 very large rooms). The look and feel of this place is special and makes you feel right at home. The whole team there is so friendly and especially Edi (one of the waiters there) was fantastic. (If anyone from the hotel reads this; please give a big thank you to him)|Food and drinks were very tasty. Really enjoyed this wonderful hotel!! I'll definitely be back when I'm in Mexico.

We really enjoyed our stay Encantada! Isabel was so helpful! Was a perfect end to our trip being able to relax and take in the beautiful views. The food was amazing. And they even brought my husband a lil cake for his bday and put some decorations up in our room !

This was perfect for our honeymoon! It was quiet, private, clean, and very comfortable. We loved our room, and the beds were so comfortable! The deck furniture was awesome to lounge on. The beach and beach furniture is pristine. The food and drinks incredible. The staff were so incredibly friendly. You could ask any one of them for something, go to the front desk, or What’s App the front desk if you need something! We would definitely recommend.

My wife and I visited Encantada Tulum in March for a few days away from our almost 2 year old and to celebrate a milestone birthday on a recommendation from another couple who had stayed here previously. This was the perfect trip for the two of us to get away and unplug. Encantada Tulum has a very intimate feel as there are only a handful of rooms and you are just steps from the beach. The concierge staff (Jorge, Elias, Abdiel, Victoria and Fabian) are all amazing and really made our stay special. They even left a little surprise in our room on my birthday. Everybody we met there treats you like family and really goes out of their way to make sure your stay is special. Everything you need is within reach and you don't need to leave the resort if you don't want to. We went on a day excursion through Primitive Xpeditions which we were able to set up directly through the resort (they have a host of activities and spa services you can schedule through the front desk) and the resort offers private transportation (additional cost of course, but well worth it) to pick you up and drop you off from the Cancun Airport. There is plenty to explore within walking distance of the resort and there are taxis that can get you more into town if you want to explore a little further out. We also made sure to take advantage of the relaxing yoga classes across the street at Encantada Tulum's sister property where you can use their pool as well if you would like. Would definitely recommend and we would definitely come here again. While you're here be sure to take at least one day to explore one or some of the many cenotes in the area.

My friend and I loved our experience at Encantada in Tulum. We spent weeks trying to pick the right hotel by researching online and Encantada was 1000% the right decision. They were great about helping to arrange transportation for us to and from the Tulum airport. They also communicate on WhatsApp during your stay, so anytime you need anything (complimentary bikes, a margarita at your room or at the beach, etc.) they were on it and so helpful. The bed and room were very comfortable and perfect for what we needed. It was a beautiful space. We spent our mornings and evenings relaxing on the deck, overlooking the ocean. I also loved the free breakfast each morning and enjoyed getting to speak with everyone there while drinking coffee and eating the 3-4 course meal. Isabella, both Oscars, Eric, Juan Carlos, Carlos, Pandito, etc. made our stay so special and felt like friends/family by the end. Thank you all for such a special experience while we were in Tulum. The hospitality was above and beyond! We will be back. Te veré de nuevo.

My stay at Encantada is the best hotel experience I’ve ever had! The space itself is absolutely gorgeous, but what makes this hotel extra special is the beautifully warm and kind staff who work here :) every single detail is thought out to make the guest experience seamless and relaxing. The food was delicious, and the beach is breathtaking. Can’t wait to come back!!

We just returned home after staying at Encantada for 3 nights. The hotel and the staff were the highlight of our trip to Tulum. While there are many restaurants and clubs nearby, we ended up having many of our meals at the hotel’s beach deck. The breeze, privacy, view of the ocean and the wonderful staff made us feel it was not worth venturing out much. We had one of the ocean beach upper level rooms (Luna) and it was amazing!!! While it was not ocean front, we still had a wonderful view of the ocean and the palm trees swaying in the wind. The breeze in the balcony is indescribable. The staff at this property are amazing as they are genuinely interested in making your stay a memorable one. If you already made the decision to come to Tulum and want an intimate and papered vacation, do not hesitate and book your room. You won’t regret it.

Great stay! My wife and I stayed at Encantada for 6 nights for our 1 Year Anniversary and it was a great stay! The concierge staff were incredibly polite, friendly, and helpful. They immediately respond to messages and were able to arrange bike rides, ATV rental, dinner reservations, and spa treatments for us! The wait staff was also very personable and friendly throughout and you start to recognize faces the longer you stay. The room was lovely, well-kept, and they took great care of it and even left us little treats on some days. They went above and beyond for our anniversary and left flowers on the bed plus champagne as well as balloons to celebrate my wife's 40th birthday weeks prior. It's right on the beach and an easy walk plus wonderful breakfast view every morning and breakfast was delicious too! We would definitely stay here again!

This was such a great place for relaxing and enjoying Tulum. Right on the beach and not many guests (8 very large rooms). The look and feel of this place is special and makes you feel right at home. The whole team there is so friendly and especially Edi (one of the waiters there) was fantastic. (If anyone from the hotel reads this; please give a big thank you to him)|Food and drinks were very tasty. Really enjoyed this wonderful hotel!! I'll definitely be back when I'm in Mexico.

We really enjoyed our stay Encantada! Isabel was so helpful! Was a perfect end to our trip being able to relax and take in the beautiful views. The food was amazing. And they even brought my husband a lil cake for his bday and put some decorations up in our room !