Emerald Haze Cannabis Emporium

Too expensive. Bud tenders always try to sell me stuff I don't want. Not a large variety. Very small store.

Evergreen Market came in and got rid of all the good daily deals in exchange for a (in my opinion) not near as good point system. I believe it’s $1=1 point now from what I understood. Thankfully, Buddy’s right down the street does still have all their daily deals for any like minded people who are always looking for the best deals in the area.

DO NOT SHOP HERE The employees are scammers. Specially management. Today we shopped here and will be the last time ever. We had a terrible experience. First when we walked in no one acknowledges us. About 2-5 minutes go by then the guy behind the counter says they can’t sell to us because we was on the phone. No policy was stated about this. I called the manager all the Jessica had to say was the policy isn’t written anywhere but it’s just “there policy” So I proceed to return my product and they say I can’t return it. How can they determine what I can and can’t return? Makes absolutely zero sense, but hey I guess this is how stupid this generation is. I will not support this business anymore and Jessica and whatever guy behind the counter need to be fired. Would recommend buying from someone on the street over these guys.

Shout out to the OG Emerald Haze. Y’all were awesome and I wish you well. Evergreen Market ruined a good thing by changing the sales that were established. New employees are rude and the whole vibe is off. Taking my business elsewhere for the time being.

Worst 420 buying experience of my life. Called in the 19th they answered the phone as Emerald haze. Come to find they sold out to evergreen market two months before. The girl with some serious skin issues seemed straight up annoyed that I was there asking questions at all. (On frickin April 20th non the less) Forget this place! Stay jankey Washington...

Went in, in a hurry. I told the dude on the counter my name and that i had ordered online he pulled it up for me while i got the cash from the atm. Was in and out within 5 minutes, he even told me really quick that one of my items sold out and replaced it with another one quickly. It was a nice homey place… definitely underrated I’ll comeback here more often. On top of that they have a great variety of choices, i was able to get a ounce for under 60$ As i was low on my budget.

I'm a huge fan of the Emerald haze & a previous employee , I know the company has recently changed to the Evergreen Market & I'm enjoying the staff & will continue to frequent this Place .. It's in my opinion the best pot shop in the Renton area , hands down !!

Super friendly & kind people. Very patient & understanding. They have a great selection & a lot of varieties. Open late. Easy to park and find. Out of all the shops I go to this one is my favorite.

Easy in and out-tinctures to help with insomnia, good selection-wish they had the 50 MG CBD soda-type drinks with no thc (they didn't the last time I was there), but love the options for sleep aids!

Shitty service - they don't even open the door for customers. I waited outside like a dumass for long time. I would NEVER EVER in my life purchase from this place again.

I've been shopping with emerald haze since moving back to the PNW. Everything's priced at a fair value, with raging, throbbing deals every day plus discounts for ordering online, shopping late at night and whatever else they can do to help discount the price for you. I've learned that if you treat humans with respect they almost nearly always do that same kind of thing back, and wouldn't you know, the staff here are all very nice and respectful - also knowledgeable and helpful without that little underhanded budtender condescending tone that I have faced at other places in the past when I ask questions that probably should just be googled or forgotten lol my bad Excellent selection of products in various forms and fashions, patient and pleasant employees, real good dealz. I recommend this place to all marijuaners.

The bud tender was awesome. Listened to what I needed and gave me some options. Even thought I've used cannabis for 40 years, there are always new things and a great bud tender makes the experience.

P I am not a regular user and knew very little about any of it but the staff here was so helpful and nice. Everyone from security when you walk through the door to the folks at the counter are all top notch! Will definitely come back!

I went here last Sunday to get my 30% off, and found out they were bought out by Evergreen market. That sucks.

Tonight after 6 years of going there, hugging staff,...I encountered an employee who literally almost " harrased me". This staff member will be there again when I go in. I question this place now. Seriously thinking of jumping shio to a new spot. Over the last yr this place has gone down hill. Can't stock product, sketchy help,....break ins...." ruin your day / seif - righteous" staff.....they r leaving me No Choice. I've warned u. They suck , don't waste your time

The stuff there really nice and all the time smile! I been in many store and this store don't have the best weed.

The staff are generally pleasant, but I encountered an issue with the manager that seemed to stem from a bit of microaggression. I attempted to return a vape that I had purchased (after spending thousands of dollars in the store over time without any problems) because it was clearly defective and had a burnt taste that I couldn't fix, no matter how much I cleaned it or tried to address the issue. Anyone familiar with vaping would recognize the unmistakable taste of a burnt vape. Unfortunately, the manager was not receptive to my concerns and informed me that there was nothing she could do about it. While I understand that policies must be adhered to, the manner in which she communicated this was unnecessarily harsh and unprofessional. It was disappointing to be treated this way, especially considering my history as a loyal customer.

Avoid. Poor customer service, overpriced and low selection. Bought a cartridge that turn out to be defective. I returned it within 7 days as I was told I could do. They refused to take it back, instead offering 35% off something else. rip off. Not buying anymore bogus products there ever.

EH is kind of like our little "corner store" for Scooby snacks. It's a block and a half from where my husband and I live. We frequent it so much, the staff knows us when we come in. It's awesome, like mom & pop atmosphere for canna. I see a lot of poor reviews over things like prices and recommendations from the staff. The staff will give you exactly what you're looking for if you explain your own smoking habits and what you want to receive from your product. If you tell them "lemme get whatever you think", of course it isn't going to be *exactly* what you were hunting for. As a couple who uses all forms, they still give us excellent recs and service. When they're cashing us out, they give us all of the deals they can. They don't HAVE to do that, but they make it so you're getting your purchase at the cheapest possible price. Premium things come at premium prices, but you'd be hard pressed to find a place who will voluntarily give you the discounts you aren't aware of. Then there's the "prices weren't right" claim. There is a website. It has all of the products, information, and costs. I shop sales but want top THC counts. I know I can find that information online. In the dozens of times I've used the online ordering, there has been ONE misinformation on the site, which they apologized and remedied as soon as they'd been made aware. Online ordering also gets you a discount! I'm not saying this is the Venetian of dispensaries, but for a local stoner couple, they've been good to us. Mind you, their shop is fairly small, the selections aren't extensive, but they're diverse. I don't work here, I don't personally know anybody employed by Emerald Haze, and I'm not receiving compensation for my review. Word of mouth can make or break Mom & Pop shops, so I'd just like to clarify some of the claims from the satisfied customer perspective.

I would not allow the doorman to take a picture of my driver's license. He said no one tells him what he can do in his store. I took back my license and he told me to leave. I had been there before and was disappointed with the poor selection and surly workers. I will not go back...ever.

Check your receipt! I was told one price, paid and looked at my receipt and there was a $60 difference. I was refunded, but was never told why there was a discrepancy. Seems very sketchy.

I do not recommend shopping here. Terrible customer service. Rude security guard. Management and security are family so expect none to change. The owner is an extremely rude person. The prices are outrageous here too. Way more money than Seattle! I suspect it is because they are losing business. All of the reviews on Yelp and Google ring true about this place. The closest dispensaries around this one have wayyy better prices. Sales rep will try to upsell you. I asked for 2 x $20 edibles and was given $40 edibles, I had to reiterate twice I was looking for $20 edibles no higher. Guy was just rude. Uninformed budtender staff because management blames their lack of sales on their budtenders thus causing high turnover.

Now I got to give a shout out to the weekend crew as well. Saturday's recommendations ended up being the best weed of my life. Heck I'll go to Emerald Haze any day of the week at any time. Thanks again for brightening my day.

I asked for good quality weed and this big guy with beard gave me what he wants not even explaining nothing and bad attitude. Very impatient, maybe the owner... Not examples showing price. I will never come back here.

I came here a few days ago and purchased an ounce from Rogue Raven Farms for $250. For $250 per ounce (flower is taxed like a bitch) high quality flower is expected. Purchase Artizen or Sky High Gardens for the same price as RR but 7x the quality!!! I got Pineapple Express and received leafy, flavorless buds. For the price I paid, I was furious. I contacted RR farms via instagram messenger with pictures and video of their product. They said thank you and would let their team know about the trimming. No refund, no sample to stand by their product. I now have about 22 grams of leafy pineapple express from ROGUE RAVEN FARMS that is unpleasant to smoke. I will be going to my usual shops in Kirkland and Bellevue today and every other day to get my kush. I can't believe Emerald Emporium Cannacrap would even sell this trash to their customers for that much $. This shop is clearly in it for the money exclusively and not the customer. Stay Away from here, there are MANY better shops, do your research. UPDATE 6/10: picked up pineapple chunk from Sky High Gardens @ Mary Janes in Kirkland, WA. can't go wrong with this tasty treat, purchased a half ounce for $140. absolutely stoned to the bone. i'm not a rep, just a stoner who knows good green.

This dispensary was barely decent maybe about a year ago. Quality has been dropping down drastically in the products and their deals. Little options. And today was the last day I'm stepping in there because for the past two months the quality of the customer service has just kept dropping so now I would rather go all the way to the next dispo then stop here close to home. It's already bad considering the only thing this place has going for itself is the convenient location. My past six visits alone I can say I was never greeted by anybody other than the manager acting security and the only time he addressed his employees having difficulty finding a good product within a certain price range was the day I decided to walk out with nothing due to the employee not knowing his product and both kept bringing me the wrong strains. There has been a couple times every worker just stared at me and even looked me up and down for a second but did not say to step up or anything. And unfortunately I got a few workers that just did not know their product or prices. A few of them talked slow or said "sorry I'm high". Today I asked the female and the man in the middle which one is helping me because they were both just starring at me when I walked in and since neither of them looked like they wanted to work or said anything after I asked, I just went to the guy who looked busy on the right and had to ask to be helped. This is not a self-serve store or and it's just overall manners that these people seem to lack. Not to mention when I tried to ask who was managing the store, the man helping me kept going into a whole thing about being owned by the liquor control Board. I told him I meant who managed the store. He just basically pointed out everybody in the room and the female came up to apologize and saying sorry because she heard me ask for the manager. I have been helped by her and she was one of the ones who never greets the customer and the last time was too busy flirting to help me so I appreciate the apology but this was not the first time. I wrote this review once before and I took it down thinking maybe I should give this place another chance.

Too crowded, too slow. Bud Tenders not sure what they ste looking for, some customers clueless. Maybe high. LOL

Cannabis is a new industry to many people because it is now legal this is very important to older residents of Washington state Who are now benefiting from being able to learn new ways to handle stress pain and in these new normals that we find our self with enjoyment. Having a store like Emerald Haze means having a place where you are not expected you to be an experienced purchaser. Deciding in the midst of COVID it was better to be a mature cannabis user than an alcoholic. A new person walks in they can tell this person needs some advice let's help them be comfortable.

If it's good enough for snoop dog, it's good enough for me. Very professional staff, from the gentleman checking IDs at the door to the staff behind the counter. I don't enjoy taking opioids and smoking/vaping is not a good option for me. The staff is very attentive to my concerns, asked a variety of questions about my ailment, and came up with a variety of solid recommendations, with economical pricing. Looking forward to a good nights rest with a tasty edible and avoiding the muscle relaxers, anti seizure meds, and pain meds that give me fitful sleeps and makes me feel drowsy and loopy in the morning.

This place is great. Staff is knowledgeable and fun. The prices are about the same as other dispensaries in the area. I love how easy it is to earn credits toward future discounts. I usually purchase vape products only. Their assortment of Harmony Farm vape cartridges is awesome.

Vert limited selection and over priced. The staff is rude and not helpful at all. Better places around!!!

I've always loved this place from the moment I heard about it. The name is super cute and the building itself has some great decor. They also offer refreshments in the back, have a tv screen, and a variety selection. The security guys are all great and have great conversation. All the counter reps I've been with have been great too, they are informative and friendly, and most have smoked the product, so that makes them knowledgeable. The place where they are lacking is the locations but they can't help where I live lol I just wish they would open one up closer to me!

I recently moved to Newcastle from Des Moines so the dispensary I was accustomed to, instantly overnight, became an out of the way drive. So I said what the heck and gave Emerald Haze a try. Geez, Am I glad I did that!!! 1st off Emerald haze security are some of thee most polite, friendly guardians I have ever experienced. Usually security are grumpy big dudes who check you and move you along like cattle. But the guys at the Haze have a superior way of making a customer feel safe, welcomed and greeted. Now moving along to the bud-tenders and product. You are again greeted with this healthy loving family vibe. I don't know if it's a policy but usually all the bud-tenders ask me how I'm feeling to enhance my weed picking experience, I love how knowledgeable their staff is as far as knowing about levels, terpenes, aromas etc... Overall I absolutely love the HAZE......... Go there if your ever in the neighborhood.

Very safe, Clean and Friendly staff. Very helpful and knowledgeable of strains of different plants

I'm not one to usually post a yelp review but here goes... I went in to go grab some bud while visiting the family here in Newcastle, I'm unfamiliar with the new world of pot and certainly by no means an expert. My niece recommended me to Emerald haze cannabis Emporium claiming it was one of her favorite places to shop! So I made my way down!... well the shop itself is cute just a little hole in the wall kind place, I get there and there's a line, security informs me that the owner has installed a maximum capacity rule of 4 people max inside. This I understand I'm a man in my late 60's and by no means want my 6 ft space infringed on. So I wait my turn ( must of been 20 odd minutes when I finally get to the front ) yay! Time to buy pot!! Well I honestly enjoyed my "bud-tender" ( believe her name was Jessica ) and I was just about done with my selection when this woman with blue hair barges through what I'm told is their back room, starts yelling and cussing about Who knows what, and goes right to a bud-tender and cuts! I mean theirs probably 15 people in line! So I ask her " ms. you seem to have cut some people back there, I don't know if it's company policy for employees to get preferred treatment but that's not good form" she then informs me that she is the manager of the store she doesn't need to stand in line and that it's really not a big deal... yikes! That's not a good look I say informing her of my own experience waiting and she scoffs at me! Must say not a good look for the manager of the store! I will not be back the people besides her we're nice and the bud was good but jeez, what a rude manager

YIKES. I'm from California, I don't smoke but have always heard Washington has incredible weed. Was in Seattle for vacation and stopped for dinner in Newcastle, and a few buddies wanted to stop by. We were unaware that vertical ID's (California standard, until you're 21. I'm 21 but my id isn't up for renewal to become non vertical until December) So that's on us but the guy at the front desk was so incredibly rude. I wasn't even trying to be a punk. He sent us to buddies, which is incredibly cleaner and has an all around better environment with friendlier faces. Bottom line, Go to buddies instead.

The only reason to give this place 3 stars is for how nice the people were here when I talked with everyone. Beyond that the stars drop to maybe one because this has got to be the most expensive place in the whole Seattle area. If you love to pay high prices for product, then this is the place for you. I was told that everything was on sale that day and I thought with that, that I was getting a deal. NOPE. Pure sticker shock when he told me how much my order was. It was 4 times the price of what Buddy's was when they had edibles and I thought Buddy's prices where high. This place blows them out of the water. Too pricey for my wallet.

BE CAREFUL OF DISHONEST SALES REP LYING TO GET YOU TO PAY MORE!!! My partner and I went here the other day for an edible. My partner had purchased an eighth there an hour prior to taking me. He asked the guy at the counter if they had an eighth for $25 and the guy said no they only had $30. Fast forward an hour later my partner and I both went in the sales guy recognized my partner as coming in earlier and said hi we asked if they had $5 edibles (the rep didnt know but we had checked out their website menu prior to going in and wanted to see if they may have different options). The same rep started showing us edibles for $30. My partner repeats himself and asks for $5 edibles mind you the prices are not openly displayed. They guy then pulls out other edibles again not the price were asking. I notice the edible I saw on their website advertised for $5 and called the guy out on it. He tries to act like "oh yeah we do". My partner then got frustrated asking the guy why he would show us higher price items when we gave a direct price we were looking for. Then my partner asks if they have eighths for $25 (to check if the guy pulled the same move on him early) the lady behind the counter says yes and pulls out eighths for $25. My partner calls the guy out for lying and the guy tries to say he didn't sell it to my partner and he doesn't know what my partner is talking about. My partner goes off on the guy to which the sales rep guy says "but was it not fire?" That's not the point if someone asks for a particular item you don't lie just to get your numbers up. I won't be buying from here again and I would advise others to be careful. The lady was honest which is the only reason I'd consider my partner and I coming back

This is the 2nd dispensary I've ever been to. Just got back from some 4/20 sales. The 2 green theories closest to me were so busy today, I couldn't even call about inventory, or were sold out of carts on sale by 1pm. This place had much better sales w/ a lot more options so I decided to check it out, when I called about inventory beforehand they told me exactly what I wanted to know. When i got there it wasn't crazy busy, & the employees were in a very cheery mood. The employee who helped me out taught me the differences between distillate carts & full spectrum carts & I got 3 full gram mfused carts for less than $70 & they're great compared to whats available in chicago where I'm from. Would absolutely come here again!

They have good rewards. They offer you water or treats. They are very knowledgeable. Sorry I can't say much more then that because I just went one time. My boyfriend took me there.

Nope, unfortunately it's a real review. Just didn't get around to writing it until recently....but this event did happen, and I've got all the text messages to prove it also... But thanks for the response and lack of apology. Will update my review to 1 star now instead of 2. The right thing for you to have done was to apologize for the situation instead of assuming it was made up and then further insulting the customer. When you assume a business you assume all parts of it including the problems left behind by the former staff. No wonder you're at 2 stars. Wishing you all the best! You owe me ~50 bucks but you can keep it since you'll probably need it more than I do with the way your business is going.

I stopped by Emerald Haze last week and purchased a few concentrates and had a great customer service experience. Security person was friendly, greeting entering was fast and friendly the folks there answered my questions and I left happy. I arrived home with my products and proceeded to have a wonderful restful and mind wondering evening perfect ending to a busy week! I will be back there because customer service, selection, good prices and location.

Walked in and was confused how to approach the counter with their covid setup and the 2 employees laughed at me. I asked for a preroll that was on their menu and he was telling me he thinks it out and can't find it but then eventually found it. I think he was hoping I would say never mind and get something else. I asked him to pick out a good indica and it wasn't good. Acted way too cool and was practically a mute. The preroll was good. That's probably why he was trying to tell me it was out. Hadn't been there in a couple of years and stopped going because of similar reasons. Thought I'd give it another try since I was in the area. Still a disappointment. Been to dozens of dispensaries. This is a last resort place for me.

Every single time I walk into this place I am met with some of the best customer service I've ever had. Tonight I went with my boyfriend who recently turned 21 and has already had his fair share of bud-tenders who not only look and seem annoyed when asked questions but are rude. Not at Emerald Haze, everyone has always been so helpful and tonight, Michael especially, was very helpful, laid back, and knowledgeable. Just wanted to say thanks for making us always feel welcome and comfortable!

Another one star for Emerald Haze who, I have to admit, I was working to find ways to love, since they're close, local, and not a chain. First, prices here are the same as anywhere else (in a metropolitan area). So those complaining about price are clearly used to shopping rurally. You can fairly argue that given their location near a VERY low income neighborhood that they should be more sensitive to their total demographic, but that's for another review. Okay, here's why they get a star. My best friend and I started going here about six weeks ago. We generally go in separately, because he stops by after work, I usually stop by during the day. But we went together the first time. Nice general impression. Clean, friendly, easy access, okay prices, close. We buy some product and we're generally pleased. This is where our experiences diverge wildly. The next time he goes in, he buys $200 of product and they exclaim "oh my, you come here often and buy lots, we'd like to give you a customer loyalty card (takes the place of the earlier discount card, apparently). It's a Black Card that says "Emerald Haze" and under it "Cannabis Emporium" with "Black Card" on the very bottom. Next time I go in, I spend $200 on some product and linger a bit, wondering if I'll be offered the Black Card. Exact same amount of money was exchanged, we've come in the number of times, but HE'S worthy of a customer loyalty card, while I get squat. So next time, I buy the same $200 and just ask them point blank about it. "we do not have discount cards, all our our specials are run store-wide." I think it's worth nothing that my friend has some of the worst customer service skills on the planet and is a self-admitted grouch--he's NEVER nice to folks behind the counter. I, on the other hand, always keep things very light, very respectful. I guess that's my A$$hole disclaimer. Unless I hear back from Emerald Haze, this review will stand. Until then, neither I nor my buddy will be spending our $500/per month for product there. Hello Unkle Ike's. My advice to Emerald Haze: give EVERY customer a preferred card. Most will forget it most of the time and you'll lose nothing. What you gain is a customer who believes that you truly care about his experience at your store.

Just had the worst experience so far in ANY recreational shop. I won't be back. Buddy's on Sunset is a much better experience, time and time again.

A sales rep tried to charge me $125 for a carb cap and told me that she can sell it to me for $50 today when my jaw dropped. This is the third time that I have felt very uncomfortable by the environment here. They have loud gangster music playing using the N-word constantly and the sales reps are not friendly at all . There are plenty of other establishments like Evergreen market that have great staff. Last time coming here even though it's a lot closer.

This place is an absolute joke! The sales team members are a bunch of scummy people who have extremely bad attitudes and they give you the worst customer service out of any of the dispensaries in the area. Not to mention the product at Emerald Haze is probably the worst in the area when it comes to flower. I bought an oil cartridge for my vaporizer, took two puffs and then it quit working. I took it back to them and they wouldn't even try to help me out. They sold me a defective cartridge and then said "sorry we can't do anything for you" DON'T GO HERE.

Some of the bud tenders are GREAT , The "Management"/ Owners is misinformed about almost everything and rely too much on what people are telling them instead of actually running the place themselves. Its a shame i really use to love going there.

Great customer service and decent prices! It's the closest shop to my house so that's an added plus!

I always feel rushed when i come here. They constantly push the high priced stuff. Even when i ask for something i had the time before, they tell me its crap, and i should really get this stuff over here ...... if i'm in the neighborhood, i may stop in, but its not my favorite store.

I'm a hundred percent disabled veteran who was brought here from Houston because I don't take any medication other than my antidepressants and I smoke. We're getting ready to go on our flight home today and I have to say this was the best experience ever. I really appreciate you all. I wish I could get one more of those CBD Candie before I left. Thank you you have no idea how much you changed my life. See you next time

Came in the other day and the staff were not wearing masks and following the protocal. Tried to just ask if they were following the guideline and if they had masks for all staff, however he just started yelling at the customers. I thought this was very incompetent and rude. I felt very mistreated. I bought two infused joints here, both which were broken making hard smoke. I was not able to check because the budtender put it in the bag quickly as soon as I bought it. He did not give me the chance to look at it. I would recommend higher leaf and buddy's.

SHADY SHADY SHADY I've been going to this business for quite some time and haven't had a problem until recently. So I bought something edibles and other goodies from Emerald Haze and I was over charged. I didn't realize that I was overcharged until I was home, which is on the other side of town. I called and talked to Gloria. She is the one that rung me up and found out she overcharged me. When we talked she stated she remembered how much I was charged and would refund me in points for the amount of $44. Turns out they didn't provided me a refund for that amount and they pocketed the rest. Spoke with Ian and mentioned I needed a receipt and they don't provide one unless you ask. So, how am I suppose to prove something when they don't ASK or provide a receipt automatically? Even though I spoke to Gloria and it doesn't matter? SHADY. Be careful since they don't correct their mistakes and take your money. It's bullshit. Fire incompetent employees. They will cost your company financially and question your credibility with their mistakes.

SHADY BUSINESS MODEL Double check the product and prices before buying anything from here. Me and my girlfriend came here to buy some CBD lotion to help with her back pain. We specifically told them that we wanted CBD not THC. Well we didn't double check the label until we got back home and turns out they gave us the wrong one. The label said CBD 0 mg and THC 262 mg. They also didn't give us a receipt. None the less I went back to Emerald Haze the next day and after they admitted that it was their fault, they refused to swap it out, even being unopened, because it had "left the store". They only offered 15% off the other lotion which was out right disrespectful. I understand that there might be rules about these kinds of things but any decent store would have taken the wrong lotion back and given me the correct one and just thrown out the lotion I had returned. We will definitely be going to the other pot shop 5 minutes away from emerald haze from now on.

service is hit or miss. i love some of the people that work here but often times i feel like I'm getting a bad deal even though I've been coming here a long time. Price wise I prefer to drive further to bel mar. I'm often unhappy with the recommendations given here.

The facility is very clean and the staff is pretty friendly, although not as knowledgeable on the stock as you'd expect. Also, the stock and prices are very inconsistent day to day and don't always match what's online.