Moniffa J.
Google
I ordered Carne asada nachos and a jarritos drink over the phone. I specifically told this woman literally over and over “NO BEANS NO TOMATOES” I should’ve knew she was going to fcc my order up because she kept repeating back to me “so no beans and pico?” WHO SAID NO PICO??? I told her about 5 times on the phone to leave everything on it except NO BEANS NO TOMATOES.
There was no pico or sour cream on my nachos either. I ordered a drink as well and she told me to just come in and grab my own just in case they didn’t have the flavor I liked. When my friend went in to get it they tried to charge him SHE NEVER ADDED THE DRINK TO MY TICKET. NOW HAD HE WENT IN THERE AND TOOK A DRINK AND WALKED OUT LIKE SHE TOLD ME TO DO IT WOULD’VE BEEN A PROBLEM.
And not only that, she let my friend walk out without the drink knowing she didn’t charge me for it and never said anything! I know this because I called back and it was a man that answered. He said “was the order for Mo?” I called this place 3 times throughout the day before I ordered and every single time I called it was the same woman. They didn’t even try to make it right either.
I live in Charlotte but I’m from Pittsburgh, this is my first & LAST time here. I will NOT be returning.
Whoever that lady that took my order over the phone DON’T NEED TO TAKE NOMO PHONE ORDERS. GET HER SSA OFF THE LINE IMMEDIATELY‼️
Edit in response: I said no tomatoes because I didn’t want plain cut-up tomatoes on my nachos. Pico de gallo is fine—that’s actually the only way I eat tomatoes (with onions and cilantro). That part is on me for not being more specific.
That said, the order was already messed up regardless. I was served chips, steak, literally two jalapeños, and a pound of cilantro. No sour cream. No taco sauce. No queso. Nothing. Just dry nachos.
I’ve had real authentic Mexican nachos in Charlotte, and this is not it. I threw the whole thing away.
Not worth the price or the hype. 🚮
⭐️⭐️