Dries van Noten

One of the most beautiful shop in Paris. Always a pleasant to stop by in Paris

As a frequent client of the brand’s clothing through high end stores in the US or via shopping online - needless to say, I was thrilled to have the chance to shop in an actual DVN store on my recent visit to Paris. Unfortunately the two gentleman working in the shop could not be bothered to say literally anything to me while I looked around. I even heard them speaking in French that all I said was “Merci” when I came in, after one of them unlocked the front door for me. I wanted to buy a couple pieces but I was so uncomfortable and felt unwelcomed that I decided to spend my money elsewhere. I can totally understand the mixed reviews here for this store and that is really unfortunate. I definitely am taking a break from this brand as a result. Customer service for ALL types of customers matters. The good news is there are so many options out there and I had awesome experiences at other stores in Paris.

Menswear: don't go, don't buy. You'd expect courtesy and attention since you have to ring and wait for them to open the door, which is locked like a bank. However, once inside, you'll be disappointed by both the service and the quality of the product. The staff is so arrogant. I purchased a suit, they offered to make it adjusted. Came back a few days later (2 weeks actually), the suit was too short and the quality of the sewing absolutely catastrophic, it wasn't straight and there even was iron marks all over. Furthermore, the quality of the fabric is deplorable. Why didn't I return it? Because they don't accept returns nor exchanges.

This boutique is so beautiful 🤩

Nice shop with unique pieces! I had a great experience and the staff were kind to me and my brother. Definitely recommend !

Menswear boutique:BAD SERVICE! From waiting to enter in an empty boutique, to the welcome that is condescending to say the least..not going back.

Here is like un musée de Couture 🌸

I don’t recommend buying from the online store! They sold my shirt to someone else and refunded me! I lost money due to exchange fees !

One of the most beautiful shop in Paris. Always a pleasant to stop by in Paris

As a frequent client of the brand’s clothing through high end stores in the US or via shopping online - needless to say, I was thrilled to have the chance to shop in an actual DVN store on my recent visit to Paris. Unfortunately the two gentleman working in the shop could not be bothered to say literally anything to me while I looked around. I even heard them speaking in French that all I said was “Merci” when I came in, after one of them unlocked the front door for me. I wanted to buy a couple pieces but I was so uncomfortable and felt unwelcomed that I decided to spend my money elsewhere. I can totally understand the mixed reviews here for this store and that is really unfortunate. I definitely am taking a break from this brand as a result. Customer service for ALL types of customers matters. The good news is there are so many options out there and I had awesome experiences at other stores in Paris.

Menswear: don't go, don't buy. You'd expect courtesy and attention since you have to ring and wait for them to open the door, which is locked like a bank. However, once inside, you'll be disappointed by both the service and the quality of the product. The staff is so arrogant. I purchased a suit, they offered to make it adjusted. Came back a few days later (2 weeks actually), the suit was too short and the quality of the sewing absolutely catastrophic, it wasn't straight and there even was iron marks all over. Furthermore, the quality of the fabric is deplorable. Why didn't I return it? Because they don't accept returns nor exchanges.

This boutique is so beautiful 🤩

Nice shop with unique pieces! I had a great experience and the staff were kind to me and my brother. Definitely recommend !

Menswear boutique:BAD SERVICE! From waiting to enter in an empty boutique, to the welcome that is condescending to say the least..not going back.

Here is like un musée de Couture 🌸

I don’t recommend buying from the online store! They sold my shirt to someone else and refunded me! I lost money due to exchange fees !