Dover Street Market Ginza

Great selection and nice staff. Gotta say, I can’t share the experience others have had with the staff being rude here, some were a little smug and it sometimes felt like they thought very highly of themselves but the people I’ve talked to and consulted with when trying stuff on were always friendly and kind. One guy even pulled out the translator to tell me I looked cool which was very sweet. Ended up returning an item and no trouble there, I reckon people on here might not be the best demographic.

Cool store and experience. If you have the money, I recommend it.

Amazing place, so unique. 6 floors of pure luxury design, from the fashion pieces to the books and architecture. It also had a room from smokers. Stunning. Everything was excelente.

Horrible customer service towards my mom and I, wouldn’t let us try anything on (not even jeans?!) saying it was store policy even though they let another customer try it right afterwards. ALSO put up a no pictures sign (ONLY IN CHINESE) on their ipad when they saw my mom taking a photo of their display… proceeded to put away the ipad the moment we walked away!!!!! Racist af and when we confronted her, she just pretended to not know english???

This place is the last word on the latest and hottest in fashion. They've selected some of the most trendiest labels and gathered them in one roof, 6 floors of wonders for anyone who loves fashion. The store designs and displays are some of the very best in Japan. They also threw in some huge names like Balenciaga, Gucci, etc. Tax-free shopping is available for tourists who brought along their passport and spent over the amount of 5,000 yen. This place is a must if you love shopping and high fashion.

This was the worst service I’ve ever experienced. I don’t understand why I’m required to wear a “face cover” before trying on a hat. It’s absurd—how can I see how the hat looks on me if my face is covered? Do you not have a sample available for customers to try? Very unprofessional. I have a bit of social anxiety, so when the female store clerk asked me to wear the face cover, I became stressed. My mood was very low afterward. I felt like the Miu Miu clerk was targeting me personally, and I felt really hurt.

Worst customer service ever. Absolute garbage, with unbelievable return or exchange policy. The staff would eye you down as you are picking their clothes. Do not let foreigners try clothes on. No exchange or returns and fits the tag immediately upon purchase. DO NOT RECOMMEND.

Fun maze of brands as u go up the many floors. Half the fun is seeing the quirky employee outfits. Saw one guy that has shoes with two sets of feet on each side 🤣😅. Cool Porter installation with their new Tanker color

Great selection and nice staff. Gotta say, I can’t share the experience others have had with the staff being rude here, some were a little smug and it sometimes felt like they thought very highly of themselves but the people I’ve talked to and consulted with when trying stuff on were always friendly and kind. One guy even pulled out the translator to tell me I looked cool which was very sweet. Ended up returning an item and no trouble there, I reckon people on here might not be the best demographic.

Cool store and experience. If you have the money, I recommend it.

Amazing place, so unique. 6 floors of pure luxury design, from the fashion pieces to the books and architecture. It also had a room from smokers. Stunning. Everything was excelente.

Horrible customer service towards my mom and I, wouldn’t let us try anything on (not even jeans?!) saying it was store policy even though they let another customer try it right afterwards. ALSO put up a no pictures sign (ONLY IN CHINESE) on their ipad when they saw my mom taking a photo of their display… proceeded to put away the ipad the moment we walked away!!!!! Racist af and when we confronted her, she just pretended to not know english???

This place is the last word on the latest and hottest in fashion. They've selected some of the most trendiest labels and gathered them in one roof, 6 floors of wonders for anyone who loves fashion. The store designs and displays are some of the very best in Japan. They also threw in some huge names like Balenciaga, Gucci, etc. Tax-free shopping is available for tourists who brought along their passport and spent over the amount of 5,000 yen. This place is a must if you love shopping and high fashion.

This was the worst service I’ve ever experienced. I don’t understand why I’m required to wear a “face cover” before trying on a hat. It’s absurd—how can I see how the hat looks on me if my face is covered? Do you not have a sample available for customers to try? Very unprofessional. I have a bit of social anxiety, so when the female store clerk asked me to wear the face cover, I became stressed. My mood was very low afterward. I felt like the Miu Miu clerk was targeting me personally, and I felt really hurt.

Worst customer service ever. Absolute garbage, with unbelievable return or exchange policy. The staff would eye you down as you are picking their clothes. Do not let foreigners try clothes on. No exchange or returns and fits the tag immediately upon purchase. DO NOT RECOMMEND.

Fun maze of brands as u go up the many floors. Half the fun is seeing the quirky employee outfits. Saw one guy that has shoes with two sets of feet on each side 🤣😅. Cool Porter installation with their new Tanker color