Decumani Hotel de Charme

The Decumani Hotel De Charme is a charming (as the name implies) small hotel located on a narrow cobblestone street in historic Napoli. I loved the location, although it did take a little time to get used to the old narrow streets. The hotel room was small but comfortable with a nice bathroom. And each morning there was a buffet breakfast served in a large historic looking ballroom. Nice atmosphere! ||Why did I not give a higher rating? I found the bed to be a bit uncomfortable. My room was a double comfort, which was two twin beds placed next to each other. I did not mind two beds next to each other, except the beds were fitted with twin sheets so I could really just use it as a single twin bed. However, the big issue was the mattress. It seemed to be an older foam mattress which I did not find comfortable. I do not normally sleep on foam mattresses so maybe it was just me.

Really nice stay at the Decumani Hotel. It is very centrally located and easy to get places on foot, plus pretty close to the water. The interior is quite nice and the breakfast room is stunning. Breakfast was good and all of the staff was exceptional. The only problem we had was that the walls were quite thin, so we could hear the guests next to us a bit. Otherwise great stay and we'd definitely stay again as it was safe and clean!

Disappointing in some ways and very endearing in other ways: my first encounter was with a gentleman at reception, whose name unfortunately I don't know, who seemed agitated and not very friendly. I had received an email the day before regarding a payment from the hotel, that had been placed on my credit card, and when he asked for full payment and I told him that there had already been a partial payment made, he rolled his eyes and told me it was impossible because the hotel doesn't charge anything... I went up to my room, and came back within 20 minutes (I had traveled for 12 hours!) when another gentleman at the reception took my card and said there was already a payment blocked onto my card and would I like to make payment of the balance with the same card! |The rooms are very tired. There was only a bathtub in our bathroom with no shower curtain or a door. So it was very hard to take showers without water running onto the floor! There was very little space to place our toiletries, and only one hanger for our towels, both of which were near the door and far from the bathtub. The room was too dark, and when I went downstairs to ask if there was a problem with the lighting, I was told the owner liked the the atmosphere of little lighting! I asked if I could have another lamp, and after rolling his eyes, (the gentleman who had not had a pleasant demeanor) sent the maintenance man up to see. Massimo, the maintenance manager was very nice: he immediately assessed the problem, brought me a lmap and since there were no other outlets, he brought an extension cord and a multi socket so we could plug my computer and the lamp at the same time. |On the other hand, the hotel has some of the nicest staff I have encountered in any hotel: Carlo and the lovely lady who both serve breakfast, were very friendly and nice. Francisco at reception tried hard to get us a taxi on Christmas Eve, calling different companies, one receiver in each hand... ; but it was Luigi who touched us more than anyone: on our last day, when we were trying to get to the train station to pick up our rental car, and after trying for an hour for a taxi, who insisted on driving us to the station himself, in his own car. We tried to show our appreciation by at least paying him what a taxi would have cost, but he would have none of it! When we told him this was too big a favor, he said it would not be a favor if we paid him! Luigi speaks 6 languages, including Swahili, Russian and Chinese (and I heard him speak in perfect French to a French client)... we were, and are, very grateful to him for his kindness on Christmas Day, on his way to have Christmas lunch with his family! Grazie Luigi. Vous etes quelqu'un tres specail. |This is a four star hotel because it is the old home of he Sforza family and has a beautiful room ornate breakfast room. But it should not deserve more than 3 stars. But some of their staff are worth are all the stars in the world.

My room was attractive and comfortable with a window overlooking the internal courtyard. The staff were very welcoming and helpful. Breakfast was in the grandly decorated hall with a large selection of food including delicious cakes freshly made by Carlo. The selection changed on a daily basis.

My husband and I recently spent four days in Napoli and stayed at the Decumani Hotel de Charme. It is a former palace built in the 17th century. Filled with charm, the highlight is the gorgeous Breakfast Room and sumptuous breakfast buffet. What made it extra special were the attentive lovely staff. I am already missing my morning Cappuccino made by Carlo along with his delicious baked goods. Thank you Carlo for making our stay so outstanding. We will return!

The Decumani Hotel is an old palace with ancient furniture and very well decorated. It has very new technology as well that makes you fill confortable. The breakfast is excellent and so is the location. Hotel staff is very kind and efficient. It was a wonderful experience that I recommend to anyone.

We had a good time in Naples centro storico, partly due to the company we enjoyed in the beautiful breakfast restaurant. Carlo and Mariano were beyond professional, general advice & insider tips were offered as well as insanely tasty and artistic cappuccinos , made by Carlo, the Caravaggio of baristas. We looked forward to seeing Carlo and Mariano every morning, who were so much more than just professional; funny, friendly and just the best.

Lovely hotel with a good location. The staff was really really helpful as we were vegetarians and were not sure of how the breakfast would be. Carlo, Mariano & Federica went out of the way to make separate food for us and also bought packeted food from outside to give us more options. Recommended.