Decades

I bought a pair of shoes online. When they arrived, the gems had fallen off on both shoes, the glue on the shoes was completely rotten and brown, and they were unwearable. The straps did not even hold together to secure my feet. I had to email back and forth with the store manager Ryan, who eventually accused me of wearing the shoes and damaging them on my own. They did not give me a refund. They offered a store credit with an expiration of 6 months. I was so sad to be treated this way, because I love supporting small vintage shops, and had always loved the clothes Decades sell. The whole experience was such a waste of time and money.

Don’t consign with them unless you want to be lied to, disrespected for no reason, shorted on payouts, and not paid. Before moving from LA I brought some eBay listings to Decades to have less to move, including rare designer and Chanel jewelry – 59 items they priced at $58,250. Their contract has a 90-day deadline, and to get paid you have to pick up checks at the store; so I asked about both before signing. Jarred and Patrick told me they would keep everything indefinitely (past 90 days) and they have a few out-of-state consignors they mail checks to so not to worry. Both told me the prices they set would also be indefinite (otherwise I wouldn’t have consigned most of it). Six weeks later two things had sold (two out of 59, not great) including a Gaultier tattoo top after 35 days priced at $1,600 (that they were going to pass on until I explained its value). My 50% was $800, but they said it was only $725. I sent screenshots showing $1,600 and how it was on their site at $1,795 (+$195). They said it was discounted 10% after 45 days (but it was only 35), and they charge fees – not in the contract – for “photographing, pricing, ticketing, and research” that they don’t share with the consignor that are “standard in consignment”. Any competent manager knows you factor these into the prices, not charge extra ($200 for putting a price tag on something…) Designer resale shops in NYC confirmed these fees are not standard. Their research consisted of copying my eBay listings, and I gave them the season/year for everything. Ryan, the manager, said that Patrick and Jarred aren’t authorized to tell consignors anything they told me (too late...) and they would send my items back because there are no exceptions. After Ryan said it was discounted 10% he then said he purposefully shorted me because it was on 1stdibs for $1,695 (?). I sent a screenshot it was on 1stdibs for $1,995 so what he said wasn't true. He replied with a rant how they got $1,450 from the sale (not my fault). When I didn’t respond to his rant Ryan said he “loved how my gotcha moment was a complete fail.” (?) Ryan then said not everything would be discounted, so I asked for a list which I never got. I did get an email from Patrick to call him, and when I called he took the phone in back, said he was “so embarrassed”, apologized for Ryan’s emails, and hoped I didn’t think he and Jarred were lying to me because Ryan imposed the markdown schedules weeks AFTER I brought my pieces in. Ryan said on 9/2 that checks would be “mailed out the following week”. I never received it. Weeks later Ryan gave me new excuses, and then weeks later he said he was on vacation most of September so my check was never even mailed. Ryan said they “process 1,000’s of garments and payouts a month.” NYC confirmed that can’t be true (“they’re not TheRealReal”). They’d have to sell 40 pieces a day; they have an average of two sales per month on 1stdibs and they’re not selling 40 pieces per day at the store. If they sold even a few hundred items the store would be empty. [UPDATE: Their month-to-month check sequence is about 70] For asking about my check and a discount list Ryan told me I was being “hostile” and “insulting his integrity”, and “complaining” for asking for my full payout. He also thought it was ok to short my payout and not pay me because “I wasn’t concerned about pricing and I was simply trying to get rid of all my stuff” (neither of which was true – like I was dumping $58K in items at Goodwill or something). He then said they were “done with me” and “I don’t work for you” (but they’re dependent on consignors for revenues). Then like a passive-aggressive teenager he said he would no longer communicate with me – while they have $56K of my items – and “it’s been a displeasure”. If this is the way they treated me for $58K, good luck if you’re thinking of bringing them a couple items. It’s been three weeks and they refuse to return my items and pay me, and turns out there were two other items that sold they purposefully didn't tell me about or pay me for.

What an overpriced joke! GO TO NYC cheaper and easy better new and deadweight vintage from Europe and Japan Designers, stores like Tokio7, Pilgrim New York, James Veloria, NY vintage, the owner Cameron is so nasty and according to Christos his ex business partner, A TOTAL CROOK! He looks so sleazy and pretentious. Gross. Old gowns!!! Not even relevant. It's so ridiculous. The Attitude here!!! Please Grandma from Beverly Hills old clothes that have no relevance. LABELS. WHO CARES? EVEN CHANEL SOMETIMES MAKES BAD CLOTHES. NEED SOME? JUST LOOK HERE, 5,000 FOR AN UNBEARABLE OLD CHANNEL JACKET. CROOKS. NO THANKS. DUSTY OLD CLOTHES. SO SLIMEY

Been smoking full flavor Decades in the box for years. Ya'know when you're smoking a cigarette and it has a hole in it somewhere..or maybe the filter is defective...? Well, after two cartons back and being a pack a day smoker...I contacted the company by phone and informed them that nearly one out of every three to four cigarettes smokes like it has a hole in it somewhere but there is no visible hole or no seams appear to be damaged...then it comes to me..I'v been smoking 45 years I know the difference between a light and a full flavor cigarette. Maybe, the Decade Light Flavor cigarettes are finding there way into the what is supposed to be and what I am paying for Full Flavor boxes ? I will wait for the company's response after they sent me a postage paid UPS return box and I placed at least 20 defective or misplaced cigarettes inside along with the label off a carton and a pack full of defective Full Flavor Decades in a box.

Stay clear of this place! The staff is extremely unprofessional, rude to customers. They offer to consign your items. Good luck getting them back and getting paid! They treat you like you are beneath them they are horrible. Really Not sure how they have stayed in business this long I will stick to fashionphille in Beverly Hills

Always a great welcome, this time from Brooke, fabulous range and reasonably priced vintage designer wear. A must visit when in LA.

Patrick was a dream and sent pictures of my item....great experience!!!!!!

You can find amazing stuff over there ... like really unique amazing stuff

Five stars for truly phenomenal customer service. I came in with an improbably difficult set of criteria for a Best Man gown (plus, the wedding's in November - yikes!) and general manager Ryan immediately set himself to the challenge. He clearly knew the their catalogue and managed my expectations accordingly as we toured the vintage floor together. Side note: Decades is exceedingly well-curated; it's eclectic and exciting luxury with a twist of history, and it's just plain *fun* to shop such an intentional collection. When it became apparent that my needs + means weren't among their stock, Ryan took the considerable effort to track down some other potentials for my, again, ridiculously specific quest. I cannot stress enough how much he did not have to do this, and how much he helped reinvigorate the search efforts. I lucked out by wandering in at a slow moment in the day, I'm sure, but the real luck was meeting such a consummate professional and all-around rad GM like Ryan. Can't recommend Decades enough!

I went into Decades interested in purchasing a white Chanel blazer. This blazer in particular was getting sold as a set with a skirt, top and blazer, but unfortunately the skirt didn't fit me. I asked if they could separate the pieces so I could just purchase the blazer and top, and asked the friendly sales associate if we could talk to the manager. The manager, Ryan, yelled at me and my fiance after asking about separating the set and for an additional discount. I'm honestly shocked that a store manager would speak like this to customers interested in buying a piece over $2,000. Really horrible service from the manager Ryan. Although the sales manager was nice and friendly, the manager made this experience horrible and yelled at my fiance to leave the store. We won't be going back there.

Highly recommend. Beautiful selection of clothing , vintage gowns , shoes & designer bags:. Friendly helpful staff. I will be back

Bucket list Burberry trench was found! A quarter of the price of a new one. Kevin walked us around and chatted with us the whole time which was lovely! Make your friends jealous by coming here and getting something you deserve!

Have accompanied wifey as a customer several times and she has found some of her most beloved pieces here. A Dolce silk georgette black evening corset (see photo), a Matthew Williamson gorgeous green sweater with appliques, a nice cardigan, a stunning jacket...beautiful pieces for "a lot less." Cameron, Christos, and their staff are very knowledgeable about fashion. We have no experience in consigning with them, but their items are truly beautiful. Very much worth a try when you can't find something in regular retail stores.

Decades came highly recommended to me by a fellow Saks shopper who gave me Cameron Silver's name as a point of reference. My closets are like mini Saks, Neiman, LV, Gucci, Versace, etc. I was informed I needed to bring a dozen items to Decades to consign after speaking to someone re: consigning. I took approximately 15 items and Decades retained 13 of the 15 items. I took Louis Vuitton and Gucci bags with dust bags, a CD belt with dust bag, a Chanel belt, an Alexander McQueen scarf and other high-end articles for consignment. All of my items were either gently used or brand new - in excellent condition. I called to inquire as to whether or not any of my items sold after not having heard anything from anyone at Decades for a while. I was told at least a few items sold, but I had not received the proceeds of those sales. I resided about 15 minutes away from Decades, yet I waited MONTHS before I received the proceeds from the sales of my items. I was told on a few occasions that my checks were mailed to me when they weren't. It doesn't take a month or 2 (or even 3) to process and mail a check or 2. Decades does bad business and is unapologetic about it. I finally received my checks (I'm unsure to date as to whether or not I was paid in full) and picked up my last few items that did not sell. Not only did they lie to me about mailing my checks (when they didn't), they lied and told me items didn't sell, only to tell me a short time later they sold (after one of the designers whose items I consigned with them passed away). I know they kept my item(s) and underpaid me. When I inquired about where my dust covers were for my Gucci bag and CD belt, I was told Decades discarded them. I don't believe that. I believe they kept them to give or sell to their buyers. Anyone who purchases high-end bags, belts or shoes knows they come with dust bags. Dust bags have value and can be sold separately from the bags they should accompany. I am thankful I did not consign any of my rare, big ticket items with Decades. They never apologized for their misdeeds, but rather blamed these issues and the lies that accompanied them on their former staffers. I also witnessed them giving Kathy Hilton a discount, which was a real hoot. She asked for 'her' discount at the register, which the cashier granted her. She is or was a regular customer at Decades. I'm certain the discount they gave her came out of their consigner's cut. (Her discount was around 15%, FYI.) Consign at your own risk.

Interesting. I don't think they really pay attention to you unless you are a more mature customer. I walked in and immediately saw what they mean by "vintage". Majority of the items are from like the 80's or 90's or earlier. There are a few things from this decade. After that, I immediately left as it is not something I would wear. I would maybe buy for research purposes for antique garments or if my aesthetic was more from that time.

Beware. Take clothes on consignment Then Never hear from them they take the money and keep it... Sad experience !

I am a fan of vintage couture and seeing such an exclusive collection of high end designers from different decades is something that makes every fashion lovers heart skip a beat. Though the prices are insane, the goods are in pristine condition and you will not be wearing the same thing as every other starlet in LA. Service was very sweet, though I didn't buy anything, I appreciate the collection and the store VIVA LA MODA!

They are not friendly to people that are BIPOC (Black Indigenous People of Color). The clothes are amazing but their customer service, especially for diverse people, is lacking.

I first discovered Decades through a magazine article highlighting it as a must see on Melrose. This is one of the establishments that require you to ring a bell and have them buzz you in. The lower level is contemporary designer items sold either in new or used condition while the upper level is the vintage clothes and accessories. Clothes here vary in sizes, prices, and designers. You can find Chanel suits in different colors, designer shoes in new to like new condition, and lots of purses. I've found lots of amazing designer items including a limited edition Oswald the Lucky Rabbit x Comme des Garcons t-shirt, Marc Jacobs cocktail dress, and brand new Vivienne Westwood Pirate boots. Any damage is noted on the tag. In addition to their physical shop, they also sell clothes on their online store and vintage clothes via their blog. The staff are willing and happy to answer any questions you may have about items in the store. A few of them have shared where some of their merchandise comes from. (Some of them come in from wealthy clients cleaning out their closets and some from celebrities like Charlize Theron consign their items for a charity.) Don't be surprised if you find something here that you may have seen for full price at another store: I've seen about 3-4 items on the last few visits that were priced for less here than at the retail or discounted prices at retail stores. If you're worried about authentication, Decades is firm about only selling authentic luxury goods for a fraction of the retail cost. Will definitely be back for more.

The worst place to sell your things Go to The RealReal instead I was treated terribly by the whole staff at Decades Rude obnoxious people who think they are big deals and we the consignors are low lifes I took 3 Birkins away from them and several other Hermes bags...they sold my Hermes shawls for almost nothing...I believe the staff resold them for more money on other sites I hope they close down from the fantastic success of The RealReal. They deserve to be put out of business Decades bad news Remember I warned you!!!!

Frank needs to work on his costumer service. Talking down to people doesn't make you 2nd hand store cool. BOOO.

Consigners, RUN FROM THIS NIGHTMARE before you get caught up in their farce of a business. I have never in my life been treated with such unnecessary and 100% undeserved disrespect. An EXTREMELY condensed version of what happened is that I was supposed get a check for $700. I was told it was mailed. It wasn't. I went in the store to see what was going on and was told by Jeff that even though it was mailed, he would just write me a new one right then and there. Fine. But in reality if he had already sent out a check, and it did get "lost in the mail", then he would call to make sure it hadn't been cashed and STOP PAYMENT ON THE OTHER CHECK...you don't just rewrite one! So he had obviously lied about mailing it! I look at the check he wrote and it was only for $600. I told him that it was supposed to be for $700. He sort of sighed and wrote another one for $50. I look down and before I can say, no you still owed me $100, he had disappeared in back. I asked to speak with him and was told he already left the store! I called when I got back to work and was told to come back the next day and to pick up the rest of my stuff along with another extra check. A few hours later I received an email from Jeff saying that I asked too many questions and that I was no longer allowed to consign at Decades! I got banned from what is essentially a high end Pawn Shop!!! While that is sort of an amazing story to tell, in reality ALL I DID WAS EXPECT DECADES TO ISSUE ME A CHECK IN THE AGREED UPON AMOUNT!!! I got out lucky...with my items and the correct amount of money, although it's in the form of 3 separate checks and took 3 phone calls. And its not just me, I literally overheard 2 other women talking about how they didn't understand why they were getting a lesser amount then they were told to expect the day I went in to collect my items. I'm not the type of person who is afraid to speak up for myself, and although I did it in a respectful and nice way, IT GOT ME BANNED! This place doesn't like you asking questions and expects consigners to be too intimidated by the clerks' stuck up attitudes to be their own advocate. Bottom line: In addition to being seriously snobby and excessively judgmental for A USED GOODS store, they play games with the money and expect consigners to believe their lies about when they will receive checks and the amounts owed to them. If Jeff is the only one who can issue checks then he should be on top of it and issue them on time and in the correct amount. HE SHOULD ALSO STOP LYING ABOUT THINGS GETTING LOST IN THE MAIL. Start taking responsibility when you are the one lying and cheating, and don't blame others when YOU GET CALLED OUT ON IT. Jeff, you should probably go back to working at the Wurtzels Pretzels in the Topanga Mall because that's as close to luxury items as you deserve to be. Xo

I took a gorgeous YSL suit there as a consignment. Every six months or so I would check on it and would be told by staff, "Don't worry. It's still here." Three weeks ago I decided to rescue the suit. Communication on this issue was very poor. I called three weeks ago and was told that the manager would get back to me ASAP. Having never heard back, I called again yesterday. The manager returned my call this morning and informed me that Decades lost my $1,200 suit. He claimed that the store must have either attempted to contact me or simply sent back the suit. Further, if I didn't have it in my possession it must have been lost in the mail. Other than checking up on the suit from time to time, I have never received correspondence (other than sale announcements) either by mail or phone from Decades (my phone number and address have been the same for years). If nothing else, if Decades had sent the suit, the person in charge of doing it should have both insured the package and used Delivery Confirmation. If they had not sent it, they should have called and asked that I pick it up. While the manager was as pleasant as he could be given the circumstances, he also placed the responsibility on me. I'm out the cost of this suit, and that's the end of the game. To be fair, I'm pretty sure Decades lost my suit before the current manager came to the store. Given my experience, I will never bring clothing here again. However, if you do, be EXTREMELY vigilant about checking up on it. When the contract is up, even if the staff tells you otherwise, pick it up yourself.

I have a theory about door bells and clothing stores. If you have to ring one to get to the other, chances are, it's not really the store for me. At Decades Two that was definitely the case. I was on the hunt for my "Off Like A Prom Dress" Yelp Party Dress and since they carried vintage stuff, I thought, hey, why not, ya never know right? Well, I knew quickly but decided to peruse what they had since my friend and I had already climbed the leopard stairs and rung the doorbell. In the store were gorgeous clothes, don't get me wrong. In fact I saw a light peach colored gown that could make just about anyone look like a million bucks, but at $3800, well, hopefully you have an extra mill laying around cuz otherwise, me thinks not. So if you are loaded and want some top quality finds, have at it, as for me, I'm heading to Aardvarks down the street :)

From the second I walked in I felt like I should have been apologizing for not being Rachel Zoe, or at least not having some sort of eating disorder. I was greeted by a salesperson and asked what I was looking for, "I'm looking for a bridal gown" and he looked me up and down and said well we have this one BAHLENCEEAHGAAAAA, but that's it. Everything bridal goes fast and we have these... and then he walked away. I just stood there thinking, helllo? Who let the air out of the room? So I looked around for a long as I could stand the discomfort of the stuffy attitude and left. The selection was alright, but the prices were SO INFLATED. And hello? Did you not get the memo that it's a recession? Maybe make an effort at customer service?

Not one of my favorite places to go to get rid of old designer things. In order to sell anything you must provide 10 designer pieces to put on consignment or you won't be able sell anything. After that you're welcome to leave one or however many you want. The problem is I don't have 10 extra designer pieces laying around! Also, I feel they don't give you what they're really worth.

TL;DR - Exceptional customer service. Is NOT what you will find here. I work relatively close so I thought I'd stop by after work and give things a look-see. And that was it.... I walked in and there was another party in the store. Fine. 5 minutes.... no greeting. 10 minutes..... no greeting. I'm not someone that needs handholding when I shop, but blatantly ignoring me is customer service on another level. Onto the stuff. The purse selection is old and dated. It looks like what your grandma would take out of her attic. And.... not in the stylish "oooo vintage!" way either. The shoes are ok but the sizes are sorely lacking and the prices are ridiculous. I know rent for this section of melrose is not THAT high. The clothes look kinda like organized clutter... At this point. I circled the store twice and still nothing. The girl was standing at the register so I decided to get closer in hopes of a greeting. I look at the sunglasses right next to her... and nothing. Also, an old pair of karen walkers are 260. The style is old. The hinges are so loose. The paint is scratched. For 260. Go to barneys and just get a new pair. At least you'll be greeted. Maybe.

I wasn't too happy about shopping in a small boutique where the employees smell like cigarette. I mean, seriously, who smokes and goes back to work without disinfecting that awful odor from them. AWFUL!!!!! I was discouraged to shop more. I was so close to buying an item also up until this one lady with a weird looking tattoo by the back of her neck came from her break and smelled like A55. I wish she didn't open her mouth at all. Store has good selections of high end designers for the most part. Wished to see more selections for the shoes dept and online. Also the carpet smelled like pet urine by the first floor dressing rooms where they have a appt desk area. To me it's very important to be in a clean fresh store and makes it pleasant to shop. Sorry decades, time to think about some good hygiene.

Around 5 years ago, I bought a Chanel bag here. It was $2500. I recently brought it in to Chanel on Robertson for refurbishment (it was showing signs of wear) and they informed me that it's a fake. Can you imagine my shame??! I reached out to Decades, but because I no longer have the receipt they refused to help me. I really thought this was a store I could trust.

This review is for the modern consignment store (first floor), not the vintage store. I first discovered Decades thanks to Facebook -- one of my friends was ranting about her $150 Louboutins, and, naturally, that caught my attention. So I stopped in last Saturday. The store does have a doorbell, which you have to press in order to be let in. It's not terribly intimidating, and I'm sure it helps crowd control, so whatever. The bottom floor is where they sell contemporary designer items, and is made up of two large rooms with high ceilings and large front windows. Clothing is arranged by type and color -- the front room has dresses, jackets, and shoes; the back room has more dresses, bags, a small selection of evening gowns, tops, pants and jeans, skirts, and men's clothing. The second floor has Hermes, Chanel, the majority of the eveningwear, and vintage clothing (I didn't go to the second floor). Selection is excellent -- they have everything from Chanel to Louboutin, and most items are in near-perfect or even new condition. Prices are a fraction of retail price -- but not necessarily the best price you'll find those items for. If you know where to look (or even if you don't), you can find better prices on many of the items. For example, they were selling a coral-colored Herve Leger for about $300 more than what I paid for it -- and I purchased it, brand new, from the Herve Leger boutique on Melrose about forty minutes before coming to Decades. That said, they are completely willing to work with you on price. I picked out a $900 purple snakeskin jacket that was marked down to $350, and they gave it to me for around $280. My husband nabbed a $6000 leather jacket marked at $1100 for $800. In other words, this is a great example of why it never hurts to bargain! I was very pleased with my shopping experience at Decades. The sales people were extremely accommodating, the selection is excellent, and the prices are fantastic once you've done a little haggling.

I have to admit that I'm somewhat of a consignment shop junkie, and Decades is my shop of choice. They are one of the only shops in the area that really know their stuff and offer you a fair price for your items. Note that they only accept premier designer items, they may take some of DVF and Alice + Olivia. Megan is the absolutely most wonderful person, she's always so nice and helpful. Christos, Cameron and the crew are usually super nice, I've never felt out of place here, even standing next to a 6k ball gown that I'm paranoid to even touch! I have gotten some great deals here and have made a fair amount of $ selling as well. The only reason I did not give them 5 stars is because they didn't pay me for 2 months. I had to bug them often and I would be told that my check would be coming in the next batch, and nothing. I had to go in person and when I got my list of sales, it shows some of my stuff had sold 6-8 wks before and I had been waiting for those funds for over a month. For example, some items were dropped off on March 12th, they do check runs on the 1st and the 15th, I was told I would get a check on April 15th, then May 1st then May 15th, finally when I was handed my check I was told that it was going out on June 1st! I referred someone and she got a check 2 weeks after she consigned! Needless to say I'll be checking in every 1st and 15th from now on!

There are so many things I love about Decades Two! So many! Let me count the love ... @ - The doorbell you ring to enter this fabulous designer consignment world @ - Christos (co-owner) and Todd greeting you in their uber stylish garb and special 'eye' for those fab pieces. Why-oh-why can't they be my BFF??? An extra love for Todd who recognized me from my stops in here when on the road with their DecadesTwo pop-up store in SF ... Makes me feel warm inside! ;) @ - The smell of the couture, the Louboutins, the Chanel, the LV, the Gucci, the Fendi ... Like a fine wine! @ - Knowing that my fave stylist, Rachel Zoe also loves these guys as much as I do; and has glittered her closet with some pieces @ - Each time I stop in, something new and exciting awaits me @ - Even though I can't spend as much as I'm sure many of the LA women have inside these 4 walls, I've walked away with a few solid pieces; even more of a love for vintage fashion and a desire to buy, buy, buy more ... Note: I bought a FAB Marni fur vest at their SF pop-up event ... So very NYC - I'm in love!!!

Love Helena! The best service hands down. Highly curated selection of amazing vintage pieces. Come for the clothes, stay for the champagne.

It was a big, big mistake to come back on Saturday, and I knew it because it was their annual shoe sale. I had more time to peruse the merchandise selection this time, despite how crowded it was, and found a Marc Jacobs dress I was in love with ever since seeing it on the runway last year, it was in my size and at about 40% of the original retail cost. You can forget that this is all designer consignment (gently used designer goods from previous seasons); everything is in pristine condition, and the prices are off the wall. I could easily have gone into debt for the first time in my life. The organization of the clothing is a bit weird, but not difficult to browse. I'm sure Decadestwo has new merchandise coming in every week, so I should probably limit myself to making a trip down to Decadestwo only once or twice a year (yeah, right), because I am pretty sure I could not leave empty-handed. What was especially special about my trip on Saturday though, was how the customer service was still excellent despite all the estrogen clamoring for Louboutins, Chanels, Lanvins and Balenciaga heels. Everyone was taken care of. If you want to buy quality designer goods (they have EVERYTHING... jewelry, handbags, shoes, clothing) but not pay full price, you have to come to Decadestwo, and even if you don't care about designer labels, Decadestwo carries quality merchandise for a great price; and you will never know what beautiful piece you may find!

I love vintage/consignment shops. This place is pretty expensive, but what do you expect when you're getting Gucci, Chanel, Prada, and Marc Jacobs. They have a LOT of stuff....SUPER CUTE STUFF. Happy day they had the crazy 8 sale today. I got a beautiful pair of Dior flats for $88!! YEAOW! I think my favorite part was the sales staff, because they were very nice and helpful. Hard to find in LA.

I live in NYC and haven't been to the store, but came across their website when looking for Kazuko jewelry (very hard to find - and they had a bunch of things). Site had great pictures of the items and very clear about descriptions and prices. They were quick to return my multiple email questions. Item was very promptly shipped and - tricky for this particular item - VERY skillfully packed. Arrived safe and sound and in exactly the condition they described. Can't speak to the competitiveness of their pricing, as these pieces aren't too common in the used market, but seemed fair to me. I would happily buy from them again and look forward to visiting the store in person next time I'm in LA.

I only briefly popped in the other day, but what I see, me likes. The handbags and shoes were in especially good condition for the most part (tags reflect this, unfortunately) and there's something to be said for the boutique feel to the whole place. Great selection of small clutches, purses, small leather goods. Chloe, mulberry, miu miu (no one take the large white satchel, I'm going back for it!!!), fendi and so on and so on. Be patient and wait to be buzzed in and treat this like a regular shopping outing, it is pretty much the antithesis of the regular vintage/consignment store digging job.

Simply put, Decades is amazing. It's a really good thing I live in New York because I would be here, spending my entire salary, every week. I have never seen so much new Chanel, Lanvin, YSL, etc. on consignment in one store. It was like being in Nicole Kidman's closet. Most of the clothes are locally sourced, so it's fun to imagine who might have worn what. Love !

Its always fun to go to Decades Two. You can find some one of a kind pieces at relatively reasonable prices. But it is a hit or miss (unlike the upstairs vintage store which is full of to die for couture pieces, unfortunately so are the prices). Regardless, I have bought some great finds at Decades Two over the years. My favorite was a silk Roberto Cavalli blouse for $89!!!!!! I have been wearing it for years and every time I see it, it excites me to go and check out the store, hoping I'll find some more cherished pieces.

This is the vintage store for the designer conscious and for those who have been cherishing their Vogue magazines since the sandbox days. I am in love!!!! I love the Balenciaga flats I purchased and their selection of insanely incredible designer pieces they have. Saw a beautiful Valentino skirt and tweed jacket to die for. Oh and they have vintage Chanel suits that are incredible and only range around $2,500. Of course IF I had a black Amex I would do a ton of damage! (That would be fun!) Consigning her feels as if you're 007. Everybody has a number and if you give them anything to sell you get a 50% cut. I also love the fact that they have a door bell and are very selective as to who they allow inside. The men/dukes that work here and own this shop are HERME-azinggggggggg and sweet!

Been here a few times because I was cajoled by my friends Mainly to look at couture pieces which they have some but way overpriced and wanting to consign items. But you have to have a lot of items to consign in order for them to accept it which to me is quite ridiculous. Customer service is not good. Rude and unpleasant is the vibe I always get. The selection is a bit dated. Nothing worth noting.

I'd brought a few designer goods to Wasteland before I came to Decades. Had the nicest guy helping me at Wasteland, and they took my Dries Van Noten/Linda Farrow sunglasses and a Shipley & Halmos blazer from me, and gave me cash on the spot. I had quite a few more designer items with me, and the employee suggested I try Decades down the street. I get to Decades, get rung in, and wait by the register for a few minutes before a woman comes out and asks if she can help me. I tell her I have some items they might be interested in according to the guy who sent me from Wasteland. She immediately says "No, no no, we have a 10 item minimum to sell." I'm thinking, "That's stupid, but OK" and start leaving when she starts looking through my stuff anyway. "Oh no...we would never sell Hugo," she remarks on a blazer, and then looks at me like I should be sad or hurt about it. I'm neither, and she decides they won't take any of them. Then she's grabbing at a gorgeous reversible brown suede/white leather Dolce and Gabanna motorcycle jacket I had, looking for a name tag. I tell her, it's reversible, so no tags, but it's D&G. She hems and haws, and then asks Jeffrey to come over. She explains to him that I don't have the minimum 10 items, but I have this jacket. She starts looking through my stuff more, and finds a Dsquared knit vest, some Oliver Peoples sunglasses and a Vivienne Westwood button down. Jeffrey won't look me in the eye this whole time, and he only communicates with the saleswoman, constantly whispering into her ear. AND he's dressed like a f'kn clown, with some awful vest with a ton of extraneous zippers on it. While Jeff was inspecting the Dsquared vest, the woman asks me who makes the navy velvet blazer I was holding. I tell her she wouldn't be interested in it, because even though it's a cool blazer, it's not premium designer. She asks again, and I tell her it's Tommy Hilfiger. Jefferey immediately whispers to her (although I can hear him), "Oh god no...pass, pass, pass" and then minces away. The lady hands me the items, and says only "Thank You." No mention of the conclusion Jeffrey came to, or a "thanks for bringing this in, but no thanks." Just THANK YOU. Maybe she thought I heard Jefferey whisper to her. I have a few points to make here. First off, up your basic customer service. Don't think you're going to intimidate someone by openly scoffing at something they brought in to possibly consign. I don't know a thing about Decades and what brands they sell or don't sell, or their consignment rules, and was directed there. What other reason there is for behaving like such uppity c*nts (self-esteem issues? fear of middling American designers?) isn't a good one. Secondly, I love me some designer goods, and often pay a dear price for it, but I'm not ultimately ruled by labels. If I find something good, and Tommy Hilfiger (surprisingly) makes it, I'll get it. People who think the opposite live in a very small world, where they spend too much on clothing and usually dress like clowns because of it (i.e. Jeff's "zippers-to-nowhere" vest). Finally, I walked into a f'kn consignment shop. You're selling used, second-hand, should-be-cheaper-than-brand-new designer goods. I'm not sure if you realize that, because your attitude levels exist on a plane that is simply otherworldly. I've NEVER been to a high-end boutique that deals in BRAND NEW IN-SEASON clothes and been treated as poorly. There's no justifiable reason to act like that no matter the situation, but it's particularly harrowing and absurd at a second-hand shop. It's like you're really TRYING your best to be that insufferable? Judging from the other reviews here, I'm happy to have had my Hilfiger jacket with me.

This is a really difficult review for me to write. I have been shopping with Decades for about five years and up until recently I would have only written great things. They always have an amazing selection of items to choose from. Over the years I have purchased evening gowns, designer bags, designer clothes and I have even sold them some of my unwanted designer items with great success. Up to this point I would give them 5 stars. September 2011 I brought in a beautiful YSL bag to leave on consignment. At the time, I felt very comfortable doing business with them because in the past, once an item sells, they immediately send a check in the mail. Unfortunately this was not the case for this item. Between the holidays and quick move to the east coast and back I forgot about the bag for a little bit of time and didn't call about it for the first time until February 2012. I was surprised it didn't sell over the holidays but figured I would leave it there for a few more months. I checked in with Decades June 5th to see if my bag had sold. A male sales associate answered the phone and informed me that my bag had not sold. I told him that I would be coming in the following day, June 6th to pick up my bag as it was the end of business already June 5th. The male sales associate also requested that I send an email to Customer Care at Decades to inform them that I would be picking up the bag I had left on consignment. The following day I received an email from Customer Care in response to me coming in to pick up the YSL bag saying that it had magically been "sold" and that I would be receiving a check in the mail. Something did not feel right about this but since I have shopped with them and had been happy with them for the five years prior, I waited. And waited, and waited. In mid August I followed up again about my check and they said it would go out in August mail, 2 months late, but come the first week of September, still no check. I called again Monday October 8th only to get the same type of run around. When I called again on Tuesday, I was told they would be sending out a check that day. I called on Wednesday and they said it went out the day before. Come Friday, October 12th I still did not receive a check. It has been my experience with the mail in Los Angeles that it takes one day, maximum 2 days for mail to be delivered in the same city so I decided to personally go into Decades and demand a check. Although I did eventually walk out with a check that Friday, they still claim that they sent all the previous checks, including the one they claim to have written on October 8th. They even went as far to say when they handed me a check that they would be canceling the one they put in the mail and not to try and cash it, but of course 12 days have passed now and still no check. Bottom line, DO NOT LEAVE THINGS ON CONSIGNMENT WITH DECADES.

Do not consign here, they lie about your items selling and not selling. When your items come back they are heavily damaged. They are rude about it to when you confront them. The management here is very defensive and his excuses is that they have so many consignor that they can't keep up with everyone. This is nothing more then a thrift store, i rather go to the real real now instead of this hell hoe.

The nicest, most helpful, kindest, gals work in this consignment store! Helena and Linda are the best! And the clothes are top notch! I found a FABULOUS does here and great shoes, and my daughter did as well! These darling ladies helped us SOOOO much! I highly recommend this shop and will head straight there next time I'm in LA!

Worst consignment store ever. I brought what added up to almost $10,000 (their pricing) in items and getting an accounting for everything was a NIGHTMARE. I put more time into trying to find out what sold than it was worth. I was told different things, told my check was in the mail, it never was, they actually "lost" items that I wanted back. It was horrific. I recently called with some Balenciaga (brand new) items and the person on the phone was rude and ignorant saying "we don't want those items". Seriously? Balenciaga leather motorcycle jacket and suede Velo? I wouldn't go to that store if you gave me 30 minutes to walk in and take what I wanted for free.

I live in Austin, TX which has gobs of style without the snobbery....and an amazing collection of high fashion vintage finds. My experience at Decades was beyond disappointing. Pretentious, snotty, pompous, pitiful, and pathetic are words that just begin to describe the vibe of the drones that work here. Cameron ( the owner) , sent me an email stating that Eri would be "delighted" to help me...ppfffhhh... ridiculous twit in dire need of social skills. Do not waste your money on commissions for these people. Ewww.

I caught a glimpse of the show on Bravo on a long flight, I got curious after seeing this two extremely arrogant and high fallutin' store owners go on and on about couture, vintage finds, and about 'taking from the ultra-rich and selling to the less rich' tag line And so, I checked out the store my recent trip to Los Angeles, I had high expectations, yet what I saw at the store was a bit disappointing, it's probably because I've explored the wonderful vintage shops of London and Tokyo. I have to agree with a previous reviewer that the selection is more in the 80's and 90's era. It's really not worth the trip at the end of the day.

There is a lot of advertising about this store. In reality it's just a bunch of rude people with no idea about fashion. I went in recently and received terrible service, the close had BO and they were not clean. What a disappointment!!!

The worst shopping experience I have ever had at a vintage shop!!! I love to shop and I REALLY love to shop vintage. I went in looking for a dress for a black tie masquerade ball. They were pretty useless downstairs but at least informed me to go upstairs for gowns. I was looking around for about 5 or 10 minutes upstairs and finally a man asked if I needed any help. I told him I was looking for a gown for a black tie event. He said and did NOTHING to help me. Then after 5 minutes he rudely informed me to change the way I was looking at the price tags. Besides the fact that I was being very gentle with the dresses, this was no way to talk to a customer who is very willing spend a few thousand on a nice gown. He then informed me that he didn't even want some of the dresses on the floor because of how old and gentle they are. Well maybe you shouldn't be selling them for people to wear! Anyway, I left because I definitely don't need that attitude when there are plenty of great vintage shops with very helpful sales people all over Los Angeles. After leaving Decades I went to Resurrection, a vintage shop a couple of blocks down the street. The sales woman was beyond nice and helpful, the selection was a lot more interesting and fashionable than Decades' selection! I bought a gorgeous vintage Yuki gown for $1400 and I am so happy I gave my business to a helpful and kind sales person.

Beautiful and well preserved collector/timeless pieces here. Went to the holiday party last night and was delighted to find a discontinued taupe Louis Vuitton Epi St. Tropez handbag which I have been on the hunt for for years. Got it at a great price plus 25% off for party attendees so no issues there. However, I was gravely disappointed at the apathetic service of the sales staff directly related to my purchase....thus 2 stars. When will LA boutiques learn that customer experience is the key to repeat business and that word of mouth means everything in the retail market? When I pay major $$$ in this economy for a (lets face it) USED item, the expectation is a little more courtesy from staff.

This place is the creme de la creme of 70's vintage in Los Angeles with corresponding couture price tags. I saw Gucci, YSL, Chanel...etc. The items were museum quality. Truly amazing things. Out of my personal price range at this point in my life, however a dream to go in and browse. I was looking for 1950's items, and the kind young man running the store referred me elsewhere, to another vintage store that specializes in 1950's wear. I truly appreciate his time and attention despite the fact that I am obviously not their target customer in price or style.

I have sold items at Decades for years now and have always found them to be very professional. My items sell quickly and payment is swift. Beautifully curated shop. I have always been treated very well and greeted warmly. Really the only place I love as it really is the best in the business.

I see that there are some good reviews there now but I urge you to look at the overall experience of consignors - most of our complaints are NOT about items being donated after a year but about Geoffrey and staff lying about checks being in the mail and just plain losing stuff. They do not send out (at least I never got one) an inventory list each month, so IT IS POSSIBLE to lose track of your items when nobody there will tell you what's going on. You get "don't worry you'll get a check on the next run if anything sells". I asked for my stuff back only to find they had lost my things and seriously damaged some - speaking to other people 3 out of 5 have had the same experience. I have had an OK experience buying but would never trust them with my items again. The manager feels it's acceptable to lie because the owner lies to the consignors - I also got the "check is in the mail but I will write you another one" speech - after 6 weeks of calling and showing up to the store 5 straight days. Their contract is very much written to protect them - you are SOL if you don't read it and stay on top of what you are owed. I read the contract and they simply did not hold up their end of the bargain and my only remedy is hope they give me my stuff back. Not worth the time or aggravation.

decades is such a cool store! lovely people, plus i consigned there and they were true to their word. people read the contract... you cry for getting robbed when it clearly states that its only for 90 days. totally recommend this store... they dont have a big selection for men but i still find great things... -peace!

I've been thinking of Decades as more of a couture museum than a place to shop. It is beautifully organized with items, new and old, from some of the best designers. The prices are high, but negotiable. My Mom purchased a beautiful blue cashmere sweater for an excellent price. Most of the items here were untouchable, hard to believe that people wore these things and that more people would wear them again in the future. The staff was kind, I climbed their (steep) stairs to see the second floor and a woman followed me up, I figured that this would happen and I was fine with it. She answered my questions and wasn't rude when she realized that I wasn't there to purchase couture.

I'd be a bigger a fan if I had a more substantial bank account, but this place is fun to look around and covet all the vintage goodies. I brought my two sisters here last week knowing their high-end tastes. Most of the pieces are too large so not being able to afford them didn't sting quite so much, but I did find two Chanel pieces that made me almost take out the plastic. It was a $5000 Chanel gown and $1200 Chanel black tweed jacket. Absolutely beautiful. My sisters also were staring at a few Chanel purses-- which were not priced forcing only interested buyers to ask the two associates to check. Obviously, I won't be back to purchase anything for a few years but it was just fun to browse and dream.