Costa Rica Marriott Hotel Hacienda Belen

Great experience. So accommodating. Room is very nice and clean both on arrival and on return the following night. Hospitable staff. Great views. So many things to choose from too for food. Pool is great. Great place to stay.

The holiday decorations were really lovely. Very family friendly. The big pool is heated and quite shallow so very relaxing to not worry about kids going to the deep end. Also a big hot tub. Front desk made it clear at beginning kids welcome at all restaurants including the bar and the playground was a nice surprise. The executive lounge was definitely worth it. Filling breakfast including an omelette station. The “light dinner” was also really filling and the food was excellent—much better than what I’m used to in these types of lounges. I was a little worried we’d be missing out on having any Costa Rican food by using the lounge, but they did have a nice variety of that and other things so nothing to worry about. Can be a little loud in the morning between the birds and some hallway noise from others so recommend going to bed early. Overall highly recommend hotel.

The grounds are beautiful. Service was perfect from start to finish. The housekeeping service was over the top amazing. My room was not only clean but completely organized every day I returned. The sports bar restaurant was reliable each night with very friendly staff. If you are sensitive to noise you might want earplugs. But it's not the hotels fault, there are loud (and very beautiful) birds that perch in nearby trees and rooftops. Overall, I can't recommend this place enough.

A great Marriott close to San Jose airport. We used this as a jump off spot to get in and out of the airport and it was perfect. Built on an old coffee plantation, it has private grounds, a pool and excursions to local areas. We enjoyed the Doka Coffee plantation tour with the Poas Volcano and waterfalls hiking, and were very pleased with Swiss Tours. Staff at the Executive Lounge are warm and helpful, making excellent suggestions and personalizing our stay. The staff have mastered the art of calm efficiency - everything is well designed and planned.

Expectations from a Marriott are always high and, in our case, only partially met.|We stayed one night at the beginning of our Costa Rica holiday, and another night at the end. My husband also has a Gold Elite status.||The first night after our flight I think the hotel was relatively empty. Check in was fast and we were given an upgrade. The room was nice and clean, we slept well but only after turning off a way too loud AC. Breakfast is absolutely fantastic and the grounds around the property fantastic.|We were therefore optimistic our second stay would be good as well, but were proven wrong. Check in took almost 20min as we arrived after a large group and not all check-in stations were manned. We were told the hotel was fully booked, which is of course not a problem. What is a problem, is that the rooms have no sound insulation at all, meaning we could hear everything our neighbours were saying, the clacking of shoes in the corridors, etc… needless to say we slept very poorly. Upon checking in we also asked whether we could check out at 14 instead 12. We were told 13 was the max they could give us, which was not ideal but I understand. Come 8am (EIGHT!!) next morning, and the cleaning staff is aggressively knocking at our door - there went our hopes of sleeping in until later to be rested for the long flight that awaited us. The valet organization is also quite chaotic and feels somewhat pushy.

Nestled in the heart of Costa Rica, Marriott's Hacienda Belém is praised for its clean, spacious, well-appointed rooms. Guests love the hotel's ambiance, which blends modern style with historic charm, though noise levels can occasionally be a concern. While many visitors appreciate the friendly staff and top-notch amenities, such as enticing dining options and picturesque grounds, others point out inconsistent service and overpriced prices. Despite the mixed experience, the hotel's vibrant atmosphere remains a highlight for visitors.

First, I waited online for 30 minutes to check in. After getting into my room, I realized that there are no blankets so you were cold that’s just tough. Then we went down to eat at a restaurant on site it took almost an hour for a food to come I ordered shrimp tacos, and they managed to actually get the order wrong, my daughter ordered frozen margarita and it came on the rocks. We were one of two couples in the restaurant and they could not get our order correct we are only staying for one night, but that is one night too many especially for how they portray this place I would prefer to stay at a hostel.

You can literally walk to the airport car rental centers from here, it’s that close to SJO airport. Yet, you’ll quickly forget that upon immersing yourself into Hacienda Belens. It feels worlds away from the hustle and bustle of its industrial neighborhood. ||While I wouldn’t categorize this as a destination property on its own, it’s an excellent starting or stopping point for a Costa Rican adventure.