Dr. M G.
Google
Our stay at Corinthia Budapest in March 2024 was, without any exaggeration, the best hotel experience we have ever had. From the very first moment until our departure, the service was nothing short of phenomenal.
Upon arrival, we received a warm and genuinely welcoming reception, after which we were personally shown to our apartment, referred to as a Deluxe Residence. The apartment was spacious, exceptionally clean, and wonderfully quiet since it was not facing the street. It immediately felt like a perfect place to stay as a family. Unfortunately, after the first night the boiler stopped working, leaving us without hot water. The technical and service teams made every possible effort to resolve the issue, showing great commitment and professionalism. Sadly, despite all attempts, the problem could not be fixed.
What followed truly demonstrated the outstanding quality of this hotel. Since all other apartments were fully booked, the hotel management actively searched for a suitable alternative. We were traveling as a family with our baby and had deliberately chosen an apartment because of the kitchen, which we needed for preparing baby food. After several thoughtful and empathetic discussions, the management generously offered us the Signature Suite for the remainder of our stay at no additional cost.
The Signature Suite is absolutely breathtaking. With an estimated size of 80 to 100 square meters, it is incredibly spacious and beautifully designed. Staying there feels like stepping into a luxury movie set. It is the kind of suite everyone should experience at least once. You truly feel like a Hollywood star.
What impressed us even more than the accommodation itself was the exceptional service and genuine helpfulness of the entire staff, including the hotel management. The apartments are equipped with a washing machine, which is extremely useful when traveling with a baby. Since the Signature Suite did not include one, the hotel provided complimentary laundry service without hesitation.
During our stay, my wife celebrated her birthday. I had arranged a small surprise, and the hotel exceeded all expectations. A cake and champagne were perfectly prepared, beautifully presented, and to our surprise, the entire gesture was complimentary. It did not appear on our bill at all.
Overall, this was a dream vacation for our entire family. The warmth, professionalism, and attention to detail shown by the Corinthia Budapest team made this stay unforgettable. Thank you very much for creating such a wonderful experience.