Copernicus Toruń Hotel

Hit and miss this place. Location is perfect, and our room overlooked the Wisła, and only a short walk into the centre of Toruń. We had a Spa package booked and the massages were exceptional, and frankly one of the best I've had anywhere in the world. The breakfast was excellent, with a varied selection of hot and cold foods. The only letdown for me was the hotel gym, for a start it's in the garage area so felt not very welcoming. The equipment all felt very tired, and in need of some upgrade and modernisation. No thought was given to a water cooler, towels, or anything to make the gym experience more pleasant. The staff were all courteous, professional, and efficient. Overall a great hotel, and with a better gym would be perfect.

We stayed at the hotel for one night. The room was relatively large, well equipped, with a balcony overlooking the Vistula River. The room as well as the entire hotel were very clean. The service was outstanding and the food at breakfast was excellent. The old town of Torun is about a 10-minute walk away. Overall, we really enjoyed our stay at the hotel.

I really can’t understand why this hotel has such high scores while honestly it deserves to be rated as very mediocre, not to be too harsh. I have been to a number of 4 starts hotels and this one was literally the worst and also the worst value for the money. It was way too expensive for what it offers. The building itself already looks very outdated and nothing like on pictures, inside…well the reception desk looks fine, rooms are okeish, but the spa is ridiculously outdated. It gives you a feeling of a very old place. The swimming pool and spa in theory is quite rich in choice but the quality and cleanliness is far from good. Working hours - until 21, but you should leave at 20:45, but the employees turn off the saunas already at 20:30. The TV in the room is very old, really…in less star hotels they place newer ones. The hairdryer was a disaster - very weak and you have to push the button constantly so that it works. It reminded me of hostels. On Saturday there was a wedding and it was super loud at night - not a thing you would expect when go to SPA to relax. It was exactly on our side of the room! Luckily after I complained we were moved for the night to another room, but it meant we had to go to another place at night just to take a bit better sleep. Still far from perfect as the music could be heard as well, and we were just next to lifts which were loud and people used them the whole night. I got a much worse sleep than in any other hotel or at home. They tried - the room they gave us was the best one, I checked and its rate is 1700 PLN, however tbh I have been to hotels with such rates per night and the quality is incomparable. At this hotel they simply overcharge you. I would like to underline that if a hotel expects to hold a wedding, they shall accommodate other guests adequately from the very beggining and not just try to fix the mess later. The positive point is the location, which indeed is great - very close to the old town. The service at the reception desk was very kind and they really wanted to help us better sleep - we appreciate that. It is just that the management shall be better.

Called to ask a simple question about Christmas dinner and was hung up on presumably because the person didn't speak basic English. Good luck staying in business when you're asking more than 300zl per head and can't commnicatecm with non-poles. Additional calls were unanswered as with caller ID I'm sure she was smart enough to spare herself my wrath. Too bad, I was actually looking forward to it

Nice hotel and nice rooms . Good food even if the dishes are "microscopic" and very expensive.... ( Very little value for money ) Very nice breakfast, but stay away from here if you don't like Jazz music. It was very loud annoying Jazz music when we had breakfast. It was really terrible. We asked to turn it down but the staff didn't care. I would be happy to stay again in this hotel , but only if they stop playing loud annoying music when people want to have a nice quiet breakfast.. I wonder why they want to destroy people's mood doing such thing?

I had a wonderful stay at Copernicus Hotel as an attendee of an astronomy conference that was organized in the hotel. Torun itself is a lovely place and Copernicus Hotel made the stay all the better. Rooms are spacious and very clean, the staff were very helpful, and the breakfast was truly amazing!

Awesome! Rich breakfast - anything you could ever wish for, great service. Swimming pool, sauna, gym - everything was great! I loved it all! Cushions, bed mattresses, bathrooms, the room was spacy. Location - ideal for sightseeing Toruń.

Hotel is a modern, excellent facility. Our room was very clean and was great for an extended stay. Beds were very comfortable with luxurious bedding - we slept well! Bathroom had a towel dryer which provided a little extra heat to the space and a convenient & effective place to dry bathing suits. Facility is very well maintained. Staff is fluent in English, considerate, helpful. Location is convenient walk to transit system and to Old Town.

Hit and miss this place. Location is perfect, and our room overlooked the Wisła, and only a short walk into the centre of Toruń. We had a Spa package booked and the massages were exceptional, and frankly one of the best I've had anywhere in the world. The breakfast was excellent, with a varied selection of hot and cold foods. The only letdown for me was the hotel gym, for a start it's in the garage area so felt not very welcoming. The equipment all felt very tired, and in need of some upgrade and modernisation. No thought was given to a water cooler, towels, or anything to make the gym experience more pleasant. The staff were all courteous, professional, and efficient. Overall a great hotel, and with a better gym would be perfect.

We stayed at the hotel for one night. The room was relatively large, well equipped, with a balcony overlooking the Vistula River. The room as well as the entire hotel were very clean. The service was outstanding and the food at breakfast was excellent. The old town of Torun is about a 10-minute walk away. Overall, we really enjoyed our stay at the hotel.

I really can’t understand why this hotel has such high scores while honestly it deserves to be rated as very mediocre, not to be too harsh. I have been to a number of 4 starts hotels and this one was literally the worst and also the worst value for the money. It was way too expensive for what it offers. The building itself already looks very outdated and nothing like on pictures, inside…well the reception desk looks fine, rooms are okeish, but the spa is ridiculously outdated. It gives you a feeling of a very old place. The swimming pool and spa in theory is quite rich in choice but the quality and cleanliness is far from good. Working hours - until 21, but you should leave at 20:45, but the employees turn off the saunas already at 20:30. The TV in the room is very old, really…in less star hotels they place newer ones. The hairdryer was a disaster - very weak and you have to push the button constantly so that it works. It reminded me of hostels. On Saturday there was a wedding and it was super loud at night - not a thing you would expect when go to SPA to relax. It was exactly on our side of the room! Luckily after I complained we were moved for the night to another room, but it meant we had to go to another place at night just to take a bit better sleep. Still far from perfect as the music could be heard as well, and we were just next to lifts which were loud and people used them the whole night. I got a much worse sleep than in any other hotel or at home. They tried - the room they gave us was the best one, I checked and its rate is 1700 PLN, however tbh I have been to hotels with such rates per night and the quality is incomparable. At this hotel they simply overcharge you. I would like to underline that if a hotel expects to hold a wedding, they shall accommodate other guests adequately from the very beggining and not just try to fix the mess later. The positive point is the location, which indeed is great - very close to the old town. The service at the reception desk was very kind and they really wanted to help us better sleep - we appreciate that. It is just that the management shall be better.

Called to ask a simple question about Christmas dinner and was hung up on presumably because the person didn't speak basic English. Good luck staying in business when you're asking more than 300zl per head and can't commnicatecm with non-poles. Additional calls were unanswered as with caller ID I'm sure she was smart enough to spare herself my wrath. Too bad, I was actually looking forward to it

Nice hotel and nice rooms . Good food even if the dishes are "microscopic" and very expensive.... ( Very little value for money ) Very nice breakfast, but stay away from here if you don't like Jazz music. It was very loud annoying Jazz music when we had breakfast. It was really terrible. We asked to turn it down but the staff didn't care. I would be happy to stay again in this hotel , but only if they stop playing loud annoying music when people want to have a nice quiet breakfast.. I wonder why they want to destroy people's mood doing such thing?

I had a wonderful stay at Copernicus Hotel as an attendee of an astronomy conference that was organized in the hotel. Torun itself is a lovely place and Copernicus Hotel made the stay all the better. Rooms are spacious and very clean, the staff were very helpful, and the breakfast was truly amazing!

Awesome! Rich breakfast - anything you could ever wish for, great service. Swimming pool, sauna, gym - everything was great! I loved it all! Cushions, bed mattresses, bathrooms, the room was spacy. Location - ideal for sightseeing Toruń.

Hotel is a modern, excellent facility. Our room was very clean and was great for an extended stay. Beds were very comfortable with luxurious bedding - we slept well! Bathroom had a towel dryer which provided a little extra heat to the space and a convenient & effective place to dry bathing suits. Facility is very well maintained. Staff is fluent in English, considerate, helpful. Location is convenient walk to transit system and to Old Town.

The Copernicus hotel is a modern, if not one of the most modern hotels in Torun city. Situated right at the river it is though a bit of the main tourist tracks and thus very quite. The rooms are spacious and so luxery. We were greeted warmly at the reception and guided through the hotel spa and fitness as well as the bar and breakfast offer befor we went upstairs to inspect our rooms. The suit was by far one of the largest hotel rooms I have ever been with enough space for two people to actually waltz in there and equipped to with two TV's, a couch and a large bed. Unfortunately we didn't have time to check on the spa area but I am sure it is as good as the rooms and the breakfast. The latter not only provides fresh bread and all kind of salads, meat and cheese but has it's own coffee machine for the guest to chose their favourite coffee such as latte or cappucino as well as it's own chef for egg dishes. Just chose your ingredients such as veggies or meat and decide for the shape of the egg (fried, omlette, scrambled). All in all a very luxery stay and we will definately come back and use the pool and the gym.