Common Sort - Parkdale

I wanted to support a local business, but my experience at this consignment store was incredibly disappointing. The staff were not particularly friendly, which set the tone for the rest of the visit. Their process for selling clothes is frustrating and inefficient: you have to wait 1–1.5 hours for them to “assess” your items, after which they’ll offer you either 25% of the original price in cash or 50% in store credit. Anything they don’t take must be picked up by 5 PM the same day. After waiting the full 1.5 hours, I was told they weren’t taking any of my items. To make matters worse, I can’t help but wonder what happens to the clothes people don’t pick up. I can only hope they’re at least donated to the unhoused in the area, but the whole process feels like a clever way to get free clothes. If you’re considering selling here, don’t bother. You’re better off using Marketplace or another platform, where you’ll make more money as a seller, and buyers can get a better deal. As a former customer, I’ve also found their prices to be unreasonably high and terrible quality/selection. I wanted to give this store a chance, but based on my experience, I cannot recommend it.

I've been shopping here for years now and I love the interesting pieces that they have. Some of the staff are super nice and some are courteous but distant. For buying, I've walked out with bags where nothing was purchased or where they have purchased quite a bit. It's definitely seasonal and I've had better luck with them buying unique or vintage pieces.

Amazing staff. Always greet when you walk in and help you out when needed. Wonderfully curated clothes; there’s sometime for everyone. Great place to take good pieces you don’t wear and get some credit to get something new!

I have both sold and bought at common sort, I have found some of my favourite pieces this summer at the Parkdale location. The staff are friendly and polite - yes, they’re picky what they buy, but I probably wouldn’t enjoy shopping there as much if they weren’t :). I’m generally pretty successful selling good quality items to them, and most of what I’ve bought has been with store credit. Seasonality is really key, so make sure you check what season they’re buying for and call ahead to see if they’re still buying that day - their queue tends to fill up quickly.

Love this spot but their racks are always too stocked in my opinion and It makes it really challenging to shop. Wish they would maybe keep stock that isn’t in season in the back or cycle things in and out. Something is always falling on the ground or you can’t full see an item without pulling it out.

I'm not going to say anything new as so many reviews have expressed my thoughts exactly. Do not waste your time coming here. I've tried selling multiple bags of clothes that are in mint condition, and not once have they picked anything. This has also happened to friends who are working stylists in the city. While I have found decent pieces here and there, the stuff I have brought in is usually much nicer than the clothes they have on the racks and in better condition. Go anywhere else!

Good quality goods for all ages. I wasn't expecting it to be as high end as it was given the location. Was disappointed they didn't take any of my items, including brand new ones, but did get a great quality dress which I didn't know I needed 😂

I recently booked in a personal shopping session with stylist Dhvani (at the Parkdale location), to mix up my spring wardrobe and it was such a fantastic experience! SO much fun. I honestly cannot say enough good things. She had such a great eye, pulled stuff I never would have found on my own, and was so thoughtful about outfits, carefully tailoring choices to my needs and sense of personal style. The service was free and and with no obligation to buy either. Such a great way to shop, I encourage anyone who has an event or needs a wardrobe refresh to go.

I wanted to support a local business, but my experience at this consignment store was incredibly disappointing. The staff were not particularly friendly, which set the tone for the rest of the visit. Their process for selling clothes is frustrating and inefficient: you have to wait 1–1.5 hours for them to “assess” your items, after which they’ll offer you either 25% of the original price in cash or 50% in store credit. Anything they don’t take must be picked up by 5 PM the same day. After waiting the full 1.5 hours, I was told they weren’t taking any of my items. To make matters worse, I can’t help but wonder what happens to the clothes people don’t pick up. I can only hope they’re at least donated to the unhoused in the area, but the whole process feels like a clever way to get free clothes. If you’re considering selling here, don’t bother. You’re better off using Marketplace or another platform, where you’ll make more money as a seller, and buyers can get a better deal. As a former customer, I’ve also found their prices to be unreasonably high and terrible quality/selection. I wanted to give this store a chance, but based on my experience, I cannot recommend it.

I've been shopping here for years now and I love the interesting pieces that they have. Some of the staff are super nice and some are courteous but distant. For buying, I've walked out with bags where nothing was purchased or where they have purchased quite a bit. It's definitely seasonal and I've had better luck with them buying unique or vintage pieces.

Amazing staff. Always greet when you walk in and help you out when needed. Wonderfully curated clothes; there’s sometime for everyone. Great place to take good pieces you don’t wear and get some credit to get something new!

I have both sold and bought at common sort, I have found some of my favourite pieces this summer at the Parkdale location. The staff are friendly and polite - yes, they’re picky what they buy, but I probably wouldn’t enjoy shopping there as much if they weren’t :). I’m generally pretty successful selling good quality items to them, and most of what I’ve bought has been with store credit. Seasonality is really key, so make sure you check what season they’re buying for and call ahead to see if they’re still buying that day - their queue tends to fill up quickly.

Love this spot but their racks are always too stocked in my opinion and It makes it really challenging to shop. Wish they would maybe keep stock that isn’t in season in the back or cycle things in and out. Something is always falling on the ground or you can’t full see an item without pulling it out.

I'm not going to say anything new as so many reviews have expressed my thoughts exactly. Do not waste your time coming here. I've tried selling multiple bags of clothes that are in mint condition, and not once have they picked anything. This has also happened to friends who are working stylists in the city. While I have found decent pieces here and there, the stuff I have brought in is usually much nicer than the clothes they have on the racks and in better condition. Go anywhere else!

Good quality goods for all ages. I wasn't expecting it to be as high end as it was given the location. Was disappointed they didn't take any of my items, including brand new ones, but did get a great quality dress which I didn't know I needed 😂

I recently booked in a personal shopping session with stylist Dhvani (at the Parkdale location), to mix up my spring wardrobe and it was such a fantastic experience! SO much fun. I honestly cannot say enough good things. She had such a great eye, pulled stuff I never would have found on my own, and was so thoughtful about outfits, carefully tailoring choices to my needs and sense of personal style. The service was free and and with no obligation to buy either. Such a great way to shop, I encourage anyone who has an event or needs a wardrobe refresh to go.

As a goth, you can find some great vintage/retro clothes here that can work as goth :3, the lingerie is cool 2 cuz corsets LOL, workers r nice

I was happy with the items in the shop and ended up buying a top but the overall experience of shopping at Common Sort wasn't great. The people working were unfriendly and made the shopping experience uncomfortable. The selection of clothing is great so I picked up some things to try on. I had 5+ items in my hands and at no point did the employees ask me to start a fitting room. If that's not a store policy then you should provide your shoppers with carts or baskets!! When we asked one of the employees if we could try our stuff on she seemed annoyed and asked her coworker to open up the fitting rooms, and she rolled her eyes at us. I ended up purchasing a top but the overall shopping experience doesn't make me want to come back.

I want to try and be gracious here which is why I have one star, I recently made a purchase from this store and after that purchase I would have given a great review, but since then my experience has completely changed and I'm really dissapointed. I love vintage adidas, and my favourite colour is green, so while walking past the store on a weds night, I saw an amazing green vintage adidas polo, and was super excited. I got up the next day, looking forward to purchasing. I go in to the store and there is a single employee at the front register, she is helping a customer, after she helps her, she gets a call or returns to a call that was on hold (not sure), either way, I was standing there feeling awkward and embarrassed as this employee is helping someone on the phone. This isn't my gripe, but personally, I would have at least mouthed to the waiting customer (be right with you) or offered some sort of acknowledgment, but ok fine, we all can't multi task. Acknowledgment and making a guest feel seen is everything when welcoming a guest to your store. She gets off the phone and apologizes, immediately I feel better, no problem. I enquire about the shirt in the window, she tells me it's 18 bucks, NP I want it!!!! I say ok 'sounds good' and I ask her for it. She tells me that it's not available rn, but will be available tomorrow at 11, and explains something about the seller being there the next day to make the sales or something, I didn't quite understand. So I questioned this, you have a guest in the store, the item has done what it was supposed to do, entice people in, I'm now here and you are refusing sale. I think she wasn't very unpleasant and lacked any kind of empathy in the way she explained things. I clarified, ok so I can't get the shirt today, she said no, I leave feeling really disappointed and deflated, not for the loss of the purchase but more about the interaction and the lack of understanding or empathy. As I start to walk back home I think oh, let me go back, and at least reserve so I can come back tomorrow to pick up. Another lack lustre and unfriendly interaction as I am told there is no way to reserve, it is first come first serve so I have to be at the store for 11 the next day to pick up the shirt. I have so many thoughts and issues with how that short 20 minute exchange played out, and none of them are centred on me actually getting the shirt. It is more about the lack of logic in their process and the lack of professionalism and respect from the employee. Logically why would you refuse a sale to a guest in store, how can that be the first impression or experience you meet a guest with. Not having an item is one thing, but having the item and refusing to sell it.... how can a business not see how fundamentally flawed that is. I would be totally fine if the very first person who saw the shirt got it, because consider this.... if you have had this shirt up in the window from Monday to Fri, let's say a guest sees it on a Monday, you are essentially saying, we can't sell it to you, even though you are the first to see it, we have to wait til other people see it, and also disappoint them, and then once you have all seen it, whoever gets here at 11 on a Friday will get it, doesn't matter if you saw it first. If the idea is to get people to come in to the store it works!!! But guess what makes them leave?? Rude staff, weird processes, and disappointment. The rating of the business should be an indicator as to how you are performing and I am quite happy to add a 1 star to make it known that something, somewhere needs to be adjusted. Owning and running a business isn't easy, trust me I know, but you only make it harder if at the core of your business is disrespect bad treatment of guests and weird ass processes, that literally make 0 sense. I will forever be confused by how this store has operated in this way, but the star rating and reviews speak volumes.

Lately, I've been on a bit of a vintage kick. Grant it, Common Sort is more of a second hand/consignment store than vintage, but it still has some good finds. If I'm keeping it real, it's a bit expensive for what it is. I tried on a second hand dress that wasn't a fancy label and was likely from the last 5 years and it was $40. A bit steep for a simple summer frock. This being said, CS is bigger and more stuffed than you'd expect, while still being well laid out. If you've got the time, I bet you'll find your gem.

BEWARE! I brought clothing here over a year ago and received about $100.00 credit. I was satisfied with that process. I've been in and out over the past year or so and used a portion of my credit. A few weeks ago I stopped by and found a couple pieces to buy but unfortunately the clerk at the counter could not find my credit record. She then went on to tell me that because my sale was over a year ago "the law" indicates my credit is no longer valid. No, I don't think so you should probably not quote "the law" without actually knowing what it is. I believe what she was referring to is the one related to gift cards and similar credit types cards that do not expire after a year - that has been in effect for many years... I was pretty ticked off and stormed out. I likely won't go back - this was so unprofessional and a terrible way to treat a customer. Forget about her totally lying to me! You can keep my remaining 80 or so dollars and I will likely report you to whomever these kinds of things should be reported to.

I have bought a few key pieces from the Bloor W store on my way home, There are some good deals there though most of it is overpriced. Today, for the first time, I decided to bring in a small number of designer dresses which were originally $400+ each. They ended up taking some, which was fine, they offered cash or store credit. What really irked me (and my daughter also feels the same) was the way they treated me when I entered and inquired about leaving clothing for inspection. The barely 20 something young girl who was the merchandise "inspector" at the cash told me twice where to stand, and informed me that there were people in a line ahead of me so I should wait until they had time to serve me (there was one other customer at the cash), all via a very condescending and passive aggressive manner which made me feel like I was doing something wrong? My daughter described her experience in the same store as being treated like an undesirable or homeless person when she only wanted to leave clothing for inspection. Needless to say, when they offered me 25% of their sale price in cash or 50% in store credit, I took the cash and ran!! Too bad they can't staff the store with people who are less offensive, it is a great concept and some of the clothing is nice.

I am reluctant to leave a bad review but after approximately 6 experiences, I feel it is my obligation. I am enthusiastic about their concept but as someone who usually brings in clothing, as opposed to buying more, I am extremely disappointed in their customer service and their inconsistent policies. I only purchase quality, usually natural fabrics and often designer clothing. Many of my pieces are one-of-a-kind. I have my clothes dry cleaned or laundered before I take them there. The staff at Common Sort have been abrupt and dismissive to me. Despite my desire to keep good clothes in the system and mitigate the effects of fast fashion, I will not be returning. It is a waste of time. I wouldn't give one star to this store.

I sold a few pieces of of clothing here which is completely fine since I sold majority at the annex location (and a few things at Riverside previously) and didn't have that many interesting pieces left so I still have loads of credit to spend. I have been at this location multiple times since earning credit (sept) but the single time I got something was when I by chance stumbled upon a great Wilfred moto jacket in my sz for an amazing price around oct so I got that and an accessory, after that nothing but it's just my style that is different, they have lots of things in great condition and steamed after they buy it and they also buy daily so you should drop by, specially if you are into vintage stuff, you never know what you might find. some prices are a lot higher than you might see in a regular thrift store but it's curated plus you get a better payout so if you sell your stuff and spend it to get theirs, totally worth it. some employees are very friendly some ignore you, as it often happens in such stores anyway. If you have any quality mid or higher end brand stuff in good condition with minor flaws you don't have time or patience to sell elsewhere where you might get more for it, do bring it for evaluation because 50% store credit is a great deal (much better than kindexchange used to give) or you can score some quick cash instead too (25% I think). Selling experience 4 Buying experience 2.5 total - 3 I would drop by again every time I am in the neighbourhood because inventory changes so you never know what you will find!

This place is charging retail for used clothing. You'd have to be a total sucker to shop here.

My all time favourite second-hand store. Tons of unique and hip finds that you'd otherwise have to hunt around for a several different boutiques. Highly recommend checking this place out!

I've had some great luck finding unique pieces at this location, but in terms of customer service, this place has got to be one of the less friendly places. I've been turned away around 4 or 5pm with still an hour or more to close when I had a bag full of things they could've looked through. I was shocked! Today I also brought 2 full bags to possibly sell. They asked, "Have you been here before? Do you know how it works?" and then I mentioned Ive done similar exchanges at The Kind Exchange and decided to try Common Sort today, but the girl said under her breath "well, Kind Exchange sucks." I said, "Excuse me?" She responded with "Oh nothing...." and then proceeded to reject everything I had, including a 1980's vintage luxury bag. Didn't say "thanks for coming in!" or "Sorry no luck, but please bring in anything else you think we'd like!" Gotta work on professionalism and customer service to be welcomed back next time. Too bad for them.

QUEEN WEST LOCATION: The entire time I was shopping the staff ignored the customers, and opted instead to talk among themselves and try clothes on while they were working. I worked in retail for many years so I understand wanting to socialize with your coworkers, but one staff member was loudly talking to another about how she had period stains in her pants, and also how she needed to go to the gynecologist. This was as I was standing right beside them while looking at a rack of clothes. REALLY awkward and unprofessional. She continued this conversation with the staff member at the front desk while I waited to purchase an item. I honestly felt embarrassed to be around this level of unprofessional behaviour and quickly left without purchasing the item.

2 stars--the customer service could've been better. They don't seem to like kids in there. Good selection of clothing but a tad bit pricy for second hand. I went in twice...won't return!

This is one of the worst retailers in Toronto. Their stock is usually sub par, aside from their window display and their policies are absurd. A week and a half ago I walked past and saw a dress in the window that stopped me in my tracks. The store was closed at the time so I waited until I could go during business hours. 2 days ago I stopped in and asked about the size and price. It was my size and only $20. I was dead set on this outfit for my birthday weekend. This is the first birthday I've celebrated in years and I was dreaming of wearing this outfit. When I first inquired, I was told it was available Friday at 11am. I asked to be put on a wait list, they said it didn't exist. Tonight I rushed out of work and took an Uber to the store. I arrived at 6:58pm. I was hoping I might be greeted by a human with a heart who'd understand that 11am on a Friday is not a shopping time for most other people. But no, the store closes at 7 and the employees greeted me with nothing but a sour attitude. I understand it's annoying to have a customer walk in 2 minutes before closing, but if you're open til 7pm, you're open til 7pm. I asked about the dress and explained that I work during the day and can't come at 11am, and asked nicely if they could let it go early so that I could wear it for my birthday. I offered double what the price tag said to let me have it. The staff were unapologetic and said I was asking them to risk their jobs over a simple $20 dress. They offered me the owners email, not even a phone number, which I figured was useless because clearly this owner does not care about sales and profit margins. I was told the reason they couldn't let it go at the time was because there were other people interested, however when I asked to be added to a list I was told it wasn't an option. I was willing to pay double for the dress and was turned down because people on a wait list I was refused for "didn't deserve to be disappointed". This is not the first experience like this. A year and a bit ago my roommate fell in love with a dress in the window and tried to buy it for her birthday the next day and was added to a wait list but also told it was available the next day; first come- first served. We showed up a few minutes before opening and when they opened the doors they said the dress had been sold the night before, so somehow she deserved to be disappointed but the people before me on the waitlist I could not put my name on did not. The rest of the merchandise at this store is not even remotely worth browsing which makes their overly exclusive window displays make sense only in an deceiving way. This store is nothing but a few good pieces in a window that you can't hope to buy unless you have a way in, clearly. Just steer clear. There are plenty of great vintage and second hand shops in Parkdale but this is certainly not one. I can't wait until this garbage shop is pushed out by increasing property value and forced to shut their doors forever. The owner should be embarrassed by their sense of business practices, because as far as I'm concerned, making a potential customer who's offering double the ticket value happy is worth much more than pleasing one of many variables.

Common Sort also has a location in the east end of town, which I haven't visited but had heard lots about. The Parkdale location is large and excellently laid out--clothes are sorted by size and accessories are beautifully displayed on the walls. Prices seem reasonable, given the quality of the selection; most of the dresses I looked at were in the $20-$30 range. The shop also takes things on consignment, and it sounds like they're choosy about what they take (as evidenced by the clothes on the floor!) When I was in, I overheard the girls at the counter discussing how to detect counterfeit jeans--it's nice to know that all the clothes for sale have been vetted!

I shopped here a few times. I'm a plus-size lady in my mid-50's so I get a lot of attitude from the younger girls. This place is only great for two things: footwear and jewelry. I once brought in a fabulous mens leather flight jacket that was in mint condition - they refused it with the excuse that they already filled their quota for leather jackets! It was exactly the type that Tom Cruise wore in Top Gun - a real classic. Needless to say I was dumbfounded considering the crappy, unstylish jackets they had on their rack. The next time I brought in some designer sweaters (in February) - Donna Karan, Anne Klein and Marc Jacobs; All were clean in great condition - they said they smelled of cigarette smoke and rudely tossed them back to me. (I rarely smoke inside my house). The girls are flat out rude and they seem to only want to buy from twenty-somethings who're a size 6.

Both traded and shopped here with success. Trade: I brought in a bag of roughly 8-10 items and they told me to have a look around while they sorted. They chose two rather unexpected pieces and gave me store credit (which they keep on file if you lose the record). Saw some very nice things but decided to buy later. I got about 27 bucks for a blazer and a skirt. Buy: Found an amazing sweater here composed of lambswool, rabbit hair, angora and some other very unusual materials for around 30 bucks. Definitely a steal and made a great gift. No pressure buying and they were helpful in the fitting rooms without harassing me. I hadn't brought my store credit with me but they were happy to look it up as long as I had a very rough idea of how long ago it was. They have a great selection of jewellery and accessories as well as some neat new stuff like gloves and tights. Great atmosphere and a nice retreat from the rest of that neighbourhood.

I've been a customer at Common Sort for about 2 years now. Recently, with new staff, I'm confused as to why my clothing does not fit 'their style' or suitability. Most of my clothing are designer. If they do accept my pieces, they price them extremely low. I rarely find anything at Common Sort anymore to purchase. The brands and items that they carry no longer appeal to me and the staff there are extremely rude. Will never go there again.

This review is for the location on Bloor St. I've shopped here several times before and they have very great and unique pieces, although the customer service can greatly be improved. I went in today with a bag of stuff to sell them. They didn't end up taking anything, which is fine. Upon leaving the store I realized I was missing a pair of $150 Steve Madden boots from my bag. I went back to the store and asked them where my boots were and they said they "forgot" to put them back in the bag. As I turned around to leave, another customer they were buying things from said she was missing a wristlet from her bag of stuff, which they had "forgotten" about. Be careful! They are definitely trying to scam people!!

Bad selection, rude staff, bad experience - I tried to sell them clothes and they never take anything. They also don't know anything about their inventory or accounting system. Completely useless.

A friend and I visited the Riverdale location for the first time last November. My friend needed a winter coat and bought two really nice ones - one Esprit car coat, and one cream-coloured 3/4 length designer coat from Montreal (total cost under $100). We loved that the woman behind the counter was friendly, but not intrusive. The store was clean, spacious, and well-appointed. We decided this would be our new go-to consignment location; next time we'd take some items for store credit. We returned several days ago and found two 20-somethings manning the counter. We looked through the merchandise and found nothing of interest. Perhaps they're between seasons. Things went down hill when my friend set our two items on the counter (one unworn Parasuco calf skin jacket , original retail ~$800, Mavi jeans, current style with original price tags ~$90. They seemed more appealing when we bought them). We were instructed to fill in a form, complete with personal information, and wait while they took the items away for examination. This seems innocuous enough, but we still had one question, "Can you take a quick look to determine if these might be suitable - the right brand/season/fit for the store? You don't have to make a commitment, just let us know if these are of interest." If so, we'll fill in the forms and proceed. If you have ever been a victim of fraud, or you've filled in a form and received years' worth of junk mail, you may understand why we are reluctant to give away our personal information on speculation. We explained politely that we didn't want to be entered into their database if there wasn't even the possibility of a commercial transaction. This is where the staff stopped being friendly, and started to be rude and dismissive. They assumed expressions reminiscent of a Billy Idol video, talked to us like we were three year-olds - quoting their store policies, the "Law", and insinuating we might have been "turned down" at their other location. We bid them farewell. They returned stony silence. In a buyer's market (there are dozens of consignment stores in Toronto), a business succeeds on price, selection, and good customer service. In this case, we're no longer "buying" what they're "selling".

They lost 4 pairs of pants, jackets and shorts that I brought in. They offered no explanation or compensation. Awful and unprofessional.

I made an account just to write this review because I had such a great experience here! I came into the store maybe about a month ago and explained to the guy at the counter (can't remember his name but he had blue hair) that I'd lost 40 pounds recently and I needed a new wardrobe. He congratulated me and he was very supportive and kind. I started to shop around, already feeling really good about myself. Here's the thing: shopping can be really hard and really discouraging for bigger girls. I didn't have any luck on my first glance of the store and so I sat down and waited for my friend to finish trying things on. I think he sensed my discouragement because he immediately addressed me despite the fact that he seemed pretty busy. He encouraged me to look around the store again and try on a bunch of different styles and fits based on what I liked saying that no two brands or styles fit the same and the best way to thrift is to give everything you like a shot and try it on because even though it requires a lot of patience, its how you find the true gems.Afterwards, he invited me to show him things I was trying on so I could bounce ideas off him. Usually my shopping experiences anywhere in retail end with me not buying anything, feeling awkward and crappy about myself and my body. This time I left with $300 of brand new clothes and a big smile on my face. I feel like I had exciting new finds that would help me step out of my box a bit and I felt really confident about all my purchases. I had such a positive experience and I wanted to say thanks to him.

Great selection, great staff and good prices. Meghan has been a great help. She is my stylist when I go shopping and I have always come out with some great finds. The store is opening another location in the Annex (Bloor and Borden). I would check it out you will not be disappointed.

This location has much friendlier and professional staff than the one in Riverdale (Riverdale has the most awful service with a terrible lady working there). This one is a large store with great selection. Slightly higher prices than I think should be for thrift, but overall a nice selection.

Although they often have great pieces on their social media and in store, their staff are extremely rude. They key to customer service is the customer, the Queen West location of Common Sort need to learn this.

Common Sort is a great place to come browse for those that prefer pre-selected quality items when second hand shopping . Everything is in great shape and on point with style and vintage trends. Common Sort has a great mix of modern vintage pieces, with current second hand styles. The items they do carry are always in top notch shape - no stains, rips etc. I also love the mix of brands - ranging from lower end price point brands to higher end. The prices are reasonable for the type of store it is (it is not a thrift store, so there are no 'steals' persay but still very reasonable prices). This location has a great selection of quality vintage shoes. I would definitely recommend it for a visit!

Good selection but could really work on their customer service. Went a few times with decent selection of clothing and they offered to buy my clothes but were not very friendly and emphasized that they were being generous with their offer since my item was not great (why offer then, i was left wondering). Icy customer service.

My daughter introduced me to Common Sort and in return I've introduced many more people. I always leave the store with a purchase. The staff is friendly and helpful. I slwayd enjoy the window displays. They are fun and fashion forward.

Common Sort..what happened? I used to go into this store on a bi-weekly bases since it first opened in Parkdale and never left empty handed. Recently though, you are almost guaranteed to leave with nothing. Why is everything something a 15 year old would wear! Very bad picking. Staff also used to be super awesome and friendly. Now, not so much. In fact, most of the staff are terrible now. Especially the 2 younger girls who always seem to be working. Just this week I witnessed them make fun of a customer after he left and one of them be terribly passive aggressive to a woman who forgot her credit receipt (which to my surprise as well, seems to piss them off if you don't have it, even though they have a copy?). As a FORMER Parkdale regular, please hire new staff who are both friendly and have good taste for picking clothing! Your losing business because of this!

I've read the reviews below and all I could think was that the angry do not understand how this process works. First and foremost, Common Sort has a store to run, and run profitably. They have staff to pay and an owner who must live after paying all the bills. Therefore, Common Sort is only going to take items THEY believe they can sell to the customers they know, their regulars. Just because you think your product is great and sellable, they might not agree. It doesn't make you wrong, bad, or less than. Nor does it make them wrong, it just is. But every day people shit all over this store for not buying their items. As for service levels, these gals also must review each item from top to bottom to give you a price they feel is fair to you and will give them the profit they need to stay in business. This takes time and care. Care and time you deserve but also each seller deserves that came before you. With a first come first serve business you are going to have to wait. I drop my stuff off and go about my business until they tell me to come back. And that's what you need to do to be happy with Common Sort, understand they know their shit in their store and you need to accept that might not be what you think. Also, be prepared to wait or, drop off and go back later. There are two choices there, accepting that and making a choice should make you less pissy about wait times. You have choices in this world, to accept what is and move on, or bitch. I found Common Sort exactly like the other similar businesses I've dealt with. In fact they were a little more in tune with what's in fashion and their price point was higher for me the seller, especially with the fifty percent store credit. If the gals seem bitchy to you I'm very confident is because it's how you approached them that lead to that because they were nothing but great with me. Don't punish them for not wanting your stuff, that's not fair.

The customer service is very good here! The stock was fun to sift through and found a lot of fun deals! I am going to regularly check out this place out!

Love love love this store!!! I always find something great there. Yesterday I picked up a champagne/navy 100% silk dress for 26$. Compared to other similar stores the prices here are amazingly fair. The staff are always friendly and helpful without hovering. The only thing I wish they had is an alterationist to fix things that are a bit long or big.

I've been shopping here for a few years now and I usually find something I like every single time I come in. I never go to this store with the expectation of buying the whole store because I think the idea of the store is to "sort" through everything until you find the items you like. I usually find something I like and at a good price. The buyers do an excellent job at curating the clothes, and they appeal to a diverse selection of people who live in the Parkdale neighbourhood. The prices are reasonable and usually on par with most thrift. I don't even go to any other thrift stores besides Common Sort other than consignment because I find with other thrift stores you have to really be there for hours going through garbage piles of clothes. At Common Sort, they filter all the garbage out so your work is laid out for you.

They turned down a $200 pair of boots worn twice and a $50 pair of shoes never worn. Baffling.

If you want to buy second hand Joe Fresh clothes at new Joe Fresh prices, then this is the place for you!

Visited the Parkdale location recently. All I can say is the owners really need to review the staff they hire to see if they have a clue about what is actually in style and/or just fashion in general. I am of the opinion that these people are clueless. The two teenagers who reviewed my 3 or 4 large bags were pleasant enough but turned down a TON of really good items including: Femme de Carriere black linen pencil skirt with 3D pockets - new with tags, ditto for a FdC lace top - no tags but new. A new with tags Thom Browne jacket! a couple of khaki/beige cotton flared tea length skirts, 3 new leather/canvas wedge heeled espadrilles, (BCBG, Ann Taylor....) etc., etc. I could go on but you get the idea. While they reviewed my items, I perused the store and did not find even one item I would spend so much as $5 on. Out of the 4 large bags they chose 4 items, all new and unworn and offered me I think $37 cash!!! Needless to say I left nothing there and will not be returning. I have heard the same complaint about other stores and struggle to understand how they remain in business. Boggles the mind! _______________________________________________________________________

I JUST FELT SOMEWHAT COMPELLed. ( sorry, just noticed caps) to write a response to perhaps afford an anawer to the post as it related to not taking $ 200.00 boots etc. First, as one who enjoys fashion to the maxxxxx !! and, that said, has amassed a rather large and varying array of fashion, I offer up a reply as it relates to that aspect, then, from a business of any nature or commodity situation, as I see it and from "my prospective" . FIRST: FASHION - We all have a living spaces. Most, I am sure include the neceassaties of life, ( furniture, fridge/stove etc.). That said, space can then become a determing issue. Space for one who enjoys fashion, like myself and space for those who sell it, ( or again, any other commodity). With the trends in fashion, although perdicatble to some degree as it relates, for example, to the basics, ( I.E.- the little black dress), accesorizing it, is what may make the, BASIC "little black dress" and individuals own signature piece. Allowing a business to have the space to keep "the basics", which the general buying public is seeking, and may be looking for there, as well as everywher else, remembering this is a basic) store space also still has to be allocated to carry the "accessory niche"). From your post profile name, and although I may in fact be totally incorrect, and I do apoligize should I be, incorrect, I will bodly make the "assumptiom / presumption", that you perhaps are female. That said, and again looking at your posting, ( as it relates to "myself and fashion") ,( I have been photographed many times at various locations and venes simply for my fashion choices), I see that you refer to $200.00 boots. Unless they , In my opinion, were very specific type boot that a very specific type fashion savvey woman buyer was looking for, I feel just the product itself, is "self limiting", as it relates to the stores prospective for resale. It would have to be the very unique type boot, $ 200.00, or $ 2000.00, that I feel a woman would purchase to wear to the office with her skirt or dress, (pencil or not)! Having been with my wife for 19 years, ( she very involved in fashion design), feel that should I being the one seeking to purchase a "STAND OUT" fashion style for myself, I would consider my first and primary space, stores of this nature. Remembering of course, the basics could be found elsewhere, being the "fashion rave". as it is often said in real estate: LOCATION!!! LOCATION!!! LOCATION!!! It is also in business opf any nature also a matter of : SPACE ALLOTMENT AND ALLOCATION .!! This is of course merely and onle sent as my opuinon and feeling as I say being a buyer of FAR FAR too many at times unnecessary fashions items ! OH THE WOOOOOOOO"S of being BI-POLAR ! not really, I feel that is one of the better benefits ! L.O.L.

I have bought several items there that I love but after a rotten experience trying to trade in my own clothing I won`t be going back. I was pretty much sized up upon entering the store with my little bag. I understand that they need to make sure they are getting quality items but I could tell they saw two winter items (out of season) at the top of the pile and didn`t bother to look at anything else. I was met comments like "not the right style" and "poor condition" all in a very condescending tone. I have shopped there many times and have seen lots of clothing of much lesser quality and condition than the clothing I had brought in. I also saw a blouse there that is currently hanging in my closet, so clearly I know their "type`of garments". I of course understand that they didn`t want my clothes but what I don`t understand is the snarky tone that was directed at me the whole time. I had never tried to trade or sell my clothing before so I was a bit tentative, which apparently made me a total nuisance to the folks at common sort. I left feeling sort of alienated, not the feeling I want to get when I am trying to support a business in my community. Maybe this experience is a sign that I should give my funky Seychelles platforms another shot, since Common Sort missed out.