Christine Chin Spa

Facial spa · Lower East Side

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Highlights

This NYC spa is a hotspot for transformative facials that leave your skin glowing, but be prepared for a high-pressure sales pitch and mixed staff experiences.

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82 Orchard St, New York, NY 10002 Get directions

Open (Until 7:00 PM)

"Christine Chin is a celebrity in the realm of skin care, and with good reason. Her sessions are intense in the best way: She will target every pore on your face, delivering the sort of thorough cleanse that has some clients digging their fingers into their palms. Steaming, rigorously energizing facial massage, extractions, a variety of detoxifying masks, glycolic peels, and collagen treatments are her specialties. "

Wood grain pattern
The East Village & Lower East Side Guide
·

Mar 16, 2022

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Brittany Regner

Google
I have gone here now about six times for facials. Most recently I had a terrible experience AFTER my facial as the woman that did my facial was noticeably dissatisfied with the amount of tip money I gave her. So much so, that even though I have been coming there for months, spent hundreds on products over time and bought 3 different products today, as well as micro/ oxygen add ons... she treated me as if I owed her something MORE. She took the cash out of the envelope and counted it immediately, then checked the receipts to see if I had written in a tip amount. As I continued to ask questions about more products on the wall - which by the way I would have bought - she essentially ignored me preoccupied with the fact that she was expecting even more money. Honestly, these facials come with an extremely high price tag and every 4-6 weeks is a serious commitment and belief in their work. I don't know if I'll be going back because I truly felt an attitude that was absolutely un-necessary after spending thousands of dollars at this establishment over the course of my treatments. I was shocked, but there are many other reputable places that I can take my business to.

Emma Maitland

Google
Amazing facial, Lulu is an angel, so sweet and talented. Clears up all of my acne and congested pores and last time even got rid of a nasty insect bite that was taking over my chin. Highly recommend!!

S A

Google
The best place in NYC for a facial! I always leave with glowing skin & I love all their products!! Highly recommend 🙌🏻

L M

Google
I had a facial yesterday and it literally was the best facial I’ve ever had. I don’t remember the girls name that did mine but she from Pakistan, SHE WAS AMAZING!! She cleaned my skin and it feels glossy and beautiful! I highly recommend this spa.

Aly Kula

Google
Not typically someone to leave a review on places but felt the need to support some of these other reviews about aggressive staff - I was coerced into an additional treatment and buying products after clearly communicating pushback and not wanting to spend more than my gift card and ended up spending over double what I wished to. The extractions were effective but genuinely so painful at certain points I almost asked to stop. I was left unattended for long periods of time at multiple points as well. My treatment was great and I was satisfied with the outcome for my skin but beware/know what you may be walking in to!

Simone Smith

Google
Coco gives the BEST facial. I always leave with my pores soooo clean and my skin looks even better after a few days. Couldn't recommend more. Have been coming for 4 years now!

Sofia

Google
You might end up with a very upset staff that will take it on your skin if you don't take extra treatments or products they will push hard to sell during your visit, manager is or pretends to be fine with that. I know it sounds crazy, I couldn't believe either. I went once, initially for a facial only , but I end up accepting adding two more treatments they offered during my visit and buying some products. My bill end up been a few hundred dollars more of course. The second time I went, about 3 months after, I wanted to do only a facial, I was ready for them to be very pushy trying to make me buy treatments and products as the first time, but I wasn't ready for a very upset staff even threatening me saying that if I wouldn't do it , my facial would be "very painful and it will let me all swollen". I thought I was over reacting to the situation, she maybe thought I wasn't use to facials, I know you can be carefully pinched, or it could be a little painful since even when I don't have big problems with my skin, I have done a lot of treatments from acupuncture to laser, so I thought she meant "normal" swollen and painful probably, so we started. As soon as she cleaned my skin she started immediately pinching systematically and quickly my face with a needle, she didn't evaluated the skin before pinching me, I have very thick skin so i don't bleed even with micro needling, but I could feel the pinches were deep and my forehead started bleeding. I have no major acne, I felt it was too painful, too deep and because of the way she was talking (complaining) I could tell she was upset. I asked her to stop it ,just didn't felt right. She got up, all upset and said " I will call my manager" , like her manager will tell me off. In the meantime I stand up to get dress, and saw myself in the mirror with blood literally running from the pinches on my face. After talking to the manager, she offered a different assistant, and a treatment as a courtesy, the new assistant was Lulu, she was a sunshine and did a great job, i even added a treatment and bought products again. Later, the owner came to talk to me. I was very surprised that such an unethical attitude was supported by the owner saying that it was "normal" to have literally blood running though my forehead. Its been 3 days now, I did the best to take care of it, and still my face have all the marks that lady did in maybe a couple of minutes before I stop her, the other girl Lulu, worked through the rest of my face, neck and back, I didn't bleed or had any single mark from her work. I never had such a damage in any treatment I have done I will not go back if the owner supports such an unethical behavior.

Abbie Tofanelli

Google
Absolutely love it here!!! I have never had an esthetician pay so much attention to my skin and clean my face as well as they do. I have been going for about 6 months once every 3-4 weeks and it has helped my skin so much (better than any acne products have). I have horrible hormonal acne and always leave looking a little scary but within 3-4 days my skin always starts to clear up and look normal again. I will say the acne facial is quite painful but it is very worth it and and I would recommend this spa to anyone!
Christine Chin Spa on Postcard