Sofia
Google
You might end up with a very upset staff that will take it on your skin if you don't take extra treatments or products they will push hard to sell during your visit, manager is or pretends to be fine with that. I know it sounds crazy, I couldn't believe either. I went once, initially for a facial only , but I end up accepting adding two more treatments they offered during my visit and buying some products. My bill end up been a few hundred dollars more of course. The second time I went, about 3 months after, I wanted to do only a facial, I was ready for them to be very pushy trying to make me buy treatments and products as the first time, but I wasn't ready for a very upset staff even threatening me saying that if I wouldn't do it , my facial would be "very painful and it will let me all swollen". I thought I was over reacting to the situation, she maybe thought I wasn't use to facials, I know you can be carefully pinched, or it could be a little painful since even when I don't have big problems with my skin, I have done a lot of treatments from acupuncture to laser, so I thought she meant "normal" swollen and painful probably, so we started. As soon as she cleaned my skin she started immediately pinching systematically and quickly my face with a needle, she didn't evaluated the skin before pinching me, I have very thick skin so i don't bleed even with micro needling, but I could feel the pinches were deep and my forehead started bleeding. I have no major acne, I felt it was too painful, too deep and because of the way she was talking (complaining) I could tell she was upset. I asked her to stop it ,just didn't felt right. She got up, all upset and said " I will call my manager" , like her manager will tell me off. In the meantime I stand up to get dress, and saw myself in the mirror with blood literally running from the pinches on my face. After talking to the manager, she offered a different assistant, and a treatment as a courtesy, the new assistant was Lulu, she was a sunshine and did a great job, i even added a treatment and bought products again. Later, the owner came to talk to me. I was very surprised that such an unethical attitude was supported by the owner saying that it was "normal" to have literally blood running though my forehead. Its been 3 days now, I did the best to take care of it, and still my face have all the marks that lady did in maybe a couple of minutes before I stop her, the other girl Lulu, worked through the rest of my face, neck and back, I didn't bleed or had any single mark from her work. I never had such a damage in any treatment I have done I will not go back if the owner supports such an unethical behavior.