Neal M.
Yelp
Fresh, complex Thai cuisine, but a confusing dining experience.
Environment: The restaurant feels open with high ceilings, well spaced out tables, and a variety of high tops, standard tables, and booths. The wood-themed ambiance feels elevated and consistent with that of other Thai restaurants around. Unfortunately, the praise in this regard stops there. They've implemented a VERY CONFUSING new ordering system such that everything is done through a web-app. You browse the menu, order, and pay through the app... the servers are only there to bring the food to our table seemingly. Even though we paid for our meal early, the kitchen seemingly never got our order and we waited unnecessarily for our meal, even though the restaurant was clearly not busy. We had to flag down a server to fix the situation... no one came to check on us or inquire why we were waiting for no reason. Once we got our food, no one came to check on us, give us more water, etc. until we had finished and it was time to pay the bill (which we already did earlier). It's confusing why a wait staff exists here when you can do everything through their website. This "convenience feature" ruins the dining experience... 2/5, just barely,
Food/Drink: We tried the Spicy Kee Mao Noodles and the Pad See Ew. To be honest, the taste doesn't feel the most authentic, but they develop the flavors of the dishes very well with fresh ingredients and fresh spices. The Kee Mao Noodles especially had a layers of complexity with the addition of the white wine and the vegetables were still very crispy. Both dishes are on the sweeter side, but getting the 'Hot' spice option provided a good balance that made us want to keep eating. The chicken is average, on par with that from other Thai restaurants.
Definitely left you craving more, but we wonder if this craving is because the authentic umami of these noodle dishes were lacking. Would still recommend giving both dishes a try, as they're good in their own way... 4/5. The price point is a bit steep, but it can be justified by their quality food.
We've tried their cocktails here in the past, and some are very good and some are mediocre. Unfortunately, we don't remember which ones were which, sorry!
Rating: 3/5, the food is good but missing the spark of authenticity in our opinion. The service ruins this experience completely. Honestly would recommend carrying out from this restaurant instead of dining in because the food is still tasty and worth a try... just not our favorite Thai spot in town.