Central Grand Restaurant

Ever waited 50+ minutes for pot stickers before at a bustling restaurant? I hadn't before coming to Central Grand. If I was waiting 50 minutes for my food I would hope that the food at least was really good but it was not. Unfortunately it was not great experience and was not worth any of the money. It took 48 minutes from ordering to receive stir fried mixed vegetables. People who were seated 30 minutes after us received their food before us. We also got the deep fried oysters which were pretty good but just fried oysters without a sauce was really strange. The curried coconut seafood had very little seafood and was mainly celery and green peppers. The staff were kind of rude purposefully ignoring us for over 20 minutes at a time, despite our attempts at waving and smiling at trying to get someone to come over.

One of the best places in the city for authentic Cantonese food. I've been here for formal banquets, dinners, dim sum, and carry out. My family has dined here since I was a kid, and now I bring my daughter. Consistently spectacular food, competitive prices, and excellent service.

This was our 2nd time coming here (from Edmonton). The （凤爪）chicken feet, 墨鱼仔（cuttle fish） and 牛百叶 (beef tripe) were pretty good. The 芋头角 wasn't as good as last time we came. The top should be more crispy and it was just warm.

It's enthusiastic Chinese Dimsum place. The service is poor.. the food is good so far.

Nice traditional cart-style dim sum restaurant on the upper floor of the Top 100 supermarket! This big but slightly cramped dim sum restaurant offers all your favourite dishes in the form of cart style ordering. Staff come around each table pushing carts with a varying selection of dim sum and you get to choose what you'd like to order. The food is always hot or at the very least warm, with good flavour and salt levels. The speed at which the food comes around is nice and quick, not much time spent waiting around. The staff are friendly and helpful, and often package any leftovers for you into a takeout box! There is a parking lot at the back which is often full on weekends. Pricing is about average too. Highly recommend!

Kitschy old school interior might seem like a bad thing but it really isn’t here. Hundreds of photos adorn the walls of famous people that have either dined here or the owners met them somewhere. I absolutely love the vibe here. Love to watch families enjoying food and company together. But more than anything I love to watch the carts come by for dim sum! We come here all the time. The food is executed perfectly. Prices are fair.

The best traditional Chinese restaurant experience so far (within Calgary). Service is great and efficient as any chinese restaurant usually is. The food here - from dim sum (cart style ordering) to the feast meals were all excellent. No aftertastes, no "thirsty" feeling after and everything comes out piping hot and fresh. Large portions and the quality , quantity and cost all align together on it. This establishment has been here for a long time and recognized by many celebs and former politicians (as shown in the many photos upon entering). Reservations are much needed for large group settings but usually as a table of 2-4 , it is ok to just walk in. You will always get leftovers to take home with the portion sizing here when it comes to dinner meals. They provide "homestyle" chinese soup to begin and end with oranges + red bean dessert complements of the restaurant to end. When you finish your meal, you pay your bill at the front where the cashier is. Haven't had a bad experience with any food items here so far, so I recommend trying everything. Haven't had the experience ordering take out yet - seems with every attempt, they've always been too busy to process it. Better to just go in and eat.

Our family dinner always belongs to this place , amazing food with excellent service, 100% of Atmosphere, smile all the way. Nice introduction to menu , plenty of food choices.

Ever waited 50+ minutes for pot stickers before at a bustling restaurant? I hadn't before coming to Central Grand. If I was waiting 50 minutes for my food I would hope that the food at least was really good but it was not. Unfortunately it was not great experience and was not worth any of the money. It took 48 minutes from ordering to receive stir fried mixed vegetables. People who were seated 30 minutes after us received their food before us. We also got the deep fried oysters which were pretty good but just fried oysters without a sauce was really strange. The curried coconut seafood had very little seafood and was mainly celery and green peppers. The staff were kind of rude purposefully ignoring us for over 20 minutes at a time, despite our attempts at waving and smiling at trying to get someone to come over.

One of the best places in the city for authentic Cantonese food. I've been here for formal banquets, dinners, dim sum, and carry out. My family has dined here since I was a kid, and now I bring my daughter. Consistently spectacular food, competitive prices, and excellent service.

This was our 2nd time coming here (from Edmonton). The （凤爪）chicken feet, 墨鱼仔（cuttle fish） and 牛百叶 (beef tripe) were pretty good. The 芋头角 wasn't as good as last time we came. The top should be more crispy and it was just warm.

It's enthusiastic Chinese Dimsum place. The service is poor.. the food is good so far.

Nice traditional cart-style dim sum restaurant on the upper floor of the Top 100 supermarket! This big but slightly cramped dim sum restaurant offers all your favourite dishes in the form of cart style ordering. Staff come around each table pushing carts with a varying selection of dim sum and you get to choose what you'd like to order. The food is always hot or at the very least warm, with good flavour and salt levels. The speed at which the food comes around is nice and quick, not much time spent waiting around. The staff are friendly and helpful, and often package any leftovers for you into a takeout box! There is a parking lot at the back which is often full on weekends. Pricing is about average too. Highly recommend!

Kitschy old school interior might seem like a bad thing but it really isn’t here. Hundreds of photos adorn the walls of famous people that have either dined here or the owners met them somewhere. I absolutely love the vibe here. Love to watch families enjoying food and company together. But more than anything I love to watch the carts come by for dim sum! We come here all the time. The food is executed perfectly. Prices are fair.

The best traditional Chinese restaurant experience so far (within Calgary). Service is great and efficient as any chinese restaurant usually is. The food here - from dim sum (cart style ordering) to the feast meals were all excellent. No aftertastes, no "thirsty" feeling after and everything comes out piping hot and fresh. Large portions and the quality , quantity and cost all align together on it. This establishment has been here for a long time and recognized by many celebs and former politicians (as shown in the many photos upon entering). Reservations are much needed for large group settings but usually as a table of 2-4 , it is ok to just walk in. You will always get leftovers to take home with the portion sizing here when it comes to dinner meals. They provide "homestyle" chinese soup to begin and end with oranges + red bean dessert complements of the restaurant to end. When you finish your meal, you pay your bill at the front where the cashier is. Haven't had a bad experience with any food items here so far, so I recommend trying everything. Haven't had the experience ordering take out yet - seems with every attempt, they've always been too busy to process it. Better to just go in and eat.

Our family dinner always belongs to this place , amazing food with excellent service, 100% of Atmosphere, smile all the way. Nice introduction to menu , plenty of food choices.

Super authentic Cantonese food. They have a lot of set menu options that are pretty good at giving variety if you want to order something quick and easy for a large party. They have plenty of space and good amount of parking in the mall space. We got a ton of food for a family dinner but some of the stand outs were the salted egg yolk fried tofu (crisp, rich, umami), braised mushroom and Chinese broccoli as a healthy option, deep fried chicken as super flavorful crisp skin awesomeness. They also have white cut chicken which tastes super clean and good with the scallion sauce. Everything is simple but executed very well. We came back the next day for dim sum and have to say that was very mixed bag. The stuff on the push carts wasn't super fresh or flavorful (fried items, rice rolls, fried rice), but anything hot from the kitchen was very good (siu mai, har gao, any fried noodle dish). So just be aware.

I tried out Dim Sum at Central Grand Restaurant a few months ago. Overall, I'd give my experience 8/10. Highlights include: - Siu Mai: 8.3/10 - Tofu Dessert: 8.5/10 - Shrimp Roll: 7.8/10

Very good Chinese food . Excellent and recommended. Every times eating there I am feeling like in Hongkong or Chinese country.

as a traveler from California, is the best dimsum I had so far in North America. Very authentic and they come in not too small. There are a lot of local chinese customer, so must be good to get locals here. They are very nice and great services. Just seeing how they interact with their long term customer, you know manga always return and the place is not so big, not they not selling a pretty restaurant vibe, but definitely the taste of the dimsum. Highly recommend the egg tart!

Came for dinner with relatives who were regulars at this restaurant. It is on the second floor of an older Asian mall. The restaurant wasn't fancy and was very busy on a Saturday night. You have to make reservations, otherwise go after the dinner rush. Very authentic Cantonese food. Would definitely recommend and would come back.

Cheerful busy place near Centre St. N and the TransCanada, with lots of nearby parking. We had dim sum which we chose from servers circulating with carts loaded with delicious choices. Big space with lots of tables and pictures of famous guests on the entrance wall. Good choice for dim sum.

I've always wanted the Dim Sum Experience and was pleasantly surprised when my Chinese hosts suggested it for lunch and they acted as guides through the ordering process. Ladies with carts of various tidbits soliciting you to try whatever. I found it all delicious, the atmosphere authentic, and service immediate. Interestingly, my hosts did not, complaining about cold, improper preparation! But they're not on Yelp, so it was lucky day for the restaurant!

Excellent service, food and good ambiance. Reasonable price. Will definitely come back again.

Hopping busy, this dim sum place! It's the traditional way of serving dim sum via carts. One of the last few in YYC. Ordered steamed shrimp and shark fish dumplings, taro cake, deep fried taro and pork puffs, Bbq pork buns, beef innards, and great dessert like taufu fah. If you finish eating a dim sum dish, place dish at the edge of the table, it will be whisked away from your table in minutes.

I'm here now.... It's packed and there are no carts going around really.... I've seen the same two carts twice...... Not too cool. And no rice crape.... :-(

Since my parents were down to visit, we decided to stop for dim sum lunch at Central Grand Chinese restaurant. I have been to this restaurants several times over the years so it is a nice familiar choice. Atmosphere: 3/5 The restaurant is located on the second floor of a mall, which has several shops including an Asian grocery store and two frozen dim sum stores that we like to shop at. Parking may be difficult at times but we managed on this weekday noon. For lunch, only one side of the restaurant was open. It was nice to still see the traditional carts but it was also possible to order from a menu. The decor is interesting esp with photos of the owners with many Asian celebrities. Overall comfortable and noise level is ok - still moderately busy despite it being a late lunch on a weekday. Food: 4/5 We had their signature soup with noodles, sticky rice, shrimp dumpling, and squid. All the dishes were tasty - for example the sticky rice was actually made of the authentic type of rice and had a lot of toppings which is not found in other dim sum restaurants. By the time we got ready to order, it was getting late so there was less variety from the carts, but the food was still good. Price: 3.5/5 Overall reasonable Service: 2.5/5 Likely below average esp the owners' attitude at times; also I found it strange that if paying by cash, there is no tray for change therefore no chance to tip. Overall: 3/5 Overall good convenient restaurant with good food; average atmosphere and service.

Authentic. Although the price is expected to be pretty high, this Chinese restaurant hidden inside a small shopping mall was great. My family went in here right at dinner time and were the first people to come in. When you enter, you'll see all the famous people that have been in the restaurant. Food was great, I would highly recommend. Honestly anything there is good. I had fried tofu, crab, soup...just take your pick!

I couldn't post this review by giving it a 0 star so I have to give 1 star unfortunately. I have been going to this restaurant for many years and always enjoyed the food and service. But yesterday, it was like time in hell. We went for dim sum and were enjoying our meal until a dumb waitress brought a takeout food to our table which we didn't order and she recorded the food on our bill. After we advised her we didn't order the food and she realized it was for the next table, we brought the food over there. We asked her to remove the charge on our bill and she replied later after she dropped off the food. Later came and went, and we asked her again to remove the one food item and she refused. Next thing you know the customer at the next table who knew the waitress started to say the waitress didn't add the food item on our bill. How the hell did she know that? She had eyes on the back of her head??? I insisted she did add the item and the customer became silent. Then her son-in-law turned on me. I felt harassed and bullied by these customers for no reason and none of their business. We had to call the manager over to explain the situation and he removed the food that we never ordered. Then several staff came over to look at the bill over and over again .... it was really annoying. We never received an apology for the waitress' mistake. Instead we received suspicion as if we were trying to scam the restaurant over one food item. Needless to say, it was a hellish experience. Will never go back again. This waitress should be fired for her bad attitude ... and what she put us through. Not for making a mistake by bringing food to the wrong table or adding it on the wrong bill. But for not walking away from her mistake. We want to commend one waitress (hair in a high bun) .. for being so gracious and nice. After this incident happened, she came over and gave us a Chinese new year red envelope. Totally unexpected but such a nice gesture. Thank you from the bottom of our heart. We like to wish her happiness, health, wealth and all good things in life flow to her.

This place has a small parking lot which is hard to get parking. You also have to pay. The food is often not that fresh on the carts and it's a bit more expensive than other places I have been to. However the service was good.

Completely disappointed with the current quality of the food. Bland and boring, not what your looking to have for dim sum. Add to the equation, rude and ignorant staff, from the front desk to the servers, and this is a formerly good restaurant that has just hit my boycott list. Oh, and when the 'seating' arrangement issues were discussed with management, they ended up being the root of the problem. Completely inappropriate and unapologetic. We will be going to other better restaurants who actually appreciate the business. Ymmv, but be prepared for bland tasteless food, long periods of abandonment and ignorant staff.

We weren't happy with our meal at U and Me, so my sister found this place on Yelp. We had a dim sum lunch here and had all the basics. Didn' t see any dishes that seemed extraordinary. Cool thing is all the pictures on the wall of the owner with famous or notable people. Really busy and hectic. My mom feels that a worker yelled at her when it was time to pay. Why would you come to Calgary, Canada for Chinese food? It's probably not a specialty, but there is a community.

Doesn't get any more authentic than this. It's located on the 2nd floor of an all Chinese little shopping center. this is not a typical North American Chinese restaurant where everything cooked to the taste of white men! This is where the Chinese families go and eat. Open up your mind, be ready to try new things, and take a trip to China in the heart of Calgary! Tip: If you go there, be sure to have a Chinese speaking person with you, or you will be totally lost with the Chinese menu and might end up eating something you didn't plan on eating!

Lucky was I (well ok we) to be invited to a Chinese New Year dinner here. I'd experienced something similar before but hubs never had...he was going to be out of his element surrounded by 50+ people. I love the big table concept with a lazy susan in the middle (note to self: buy one for home). The menu was extensive and exciting. Peking Duck w/ Crepes, Deep Fried Seafood (prawn) Roll, Stir Fried Prawns w. Honey Walnuts, Fish and Shredded Duck Soup, Braised Crab & Lobster, Braised Chinese Mushroom with Veggies, Crispy Skin Garlic Chicken, Deep Fried Lin Cod in Soya, Duck and Pineapple Fried Rice, Red Bean Soup Dessert. I'm not a huge mushroom fan (even though I eat them) and must admit the unusual (to me) earthy mushroom in the veggie dish was not my favourite...but I loved the broccolini that accompanied the dish. Everything was so delicious. Out of the corner of my eye I watched hubs going back for seconds on almost every dish.....in fact almost everyone at our table went back for seconds. There was a ton of it so enough for the team! The red bean soup is something I've never tried before. It reminded me of a sweet black bean soup and while I didn't mind it I was done after a couple spoonfuls. Hubs on the other hand finished the entire bowl. This restaurant is a best kept secret. Tucked into a mall on the corner of 16th & Centre street you wouldn't know it was there if you weren't looking or been told. You can find parking easily behind the building. There are also other stores to browse through in the Mall associated with the restaurant. Definitely worth an outing.

Parking s always an issue but when u get passed dat - its like dim sum heaven on a cart. I think its my fav place for dim sum in Calgary. Pricey but worth it.

Central Grand... I'm looking at the address and wondering why I haven't seen the sign for it before? I drive up... where IS this place? I park behind the Chinese mall on 16th Ave. I figure it's got to be around there somewhere. And it is! It's up the stairs and towards the end of the hall. It's one of those restaurants I wouldn't know what to order unless someone who knows Chinese food is with me. We all gathered for a special pre-Chinese New Year dinner. Thank goodness it was a set menu. I'm a rural-Alberta kid. The kind of Chinese food we grew up on was chicken balls, ginger beef and chicken fried rice. In fact, most every dish came with rice. Central Grand isn't this kind of place. It's the kind where when you order a fish dish, it shows up still looking like a fish... and there's no rice with. It's got the big round tables with the lazy susan in the middle so you can keep that food spinning round and round to each of the parties at your table. If you want your own room because you've got 50 people to feed, you'll find that here too. We were all seated in a room just off to the right from the main dining hall. I wish I could help you out in terms of specific dishes to order, unfortunately my knowledge stops here. But, except for the big mushroom things that I wasn't a fan of, I liked each of the dishes they brought us. The breaded chicken breast was quite tasty, and there was some version of a rice wrap that was certainly a popular dish at the table. If someone offers you the red bean soup thing as a dessert... well, it's different! Sweet. I ate about half of it before I had had enough.

Okay, I might be giving a biased review since my uncle works as the head chef here.. You might have had his dim sum... But anyways, the sizes and portions of the dim sum are pretty big compared to what we have in NYC and there's more varieties too. Some of the dim sum I haven't even seen in NYC yum cha before... The dessert here isn't bad either, the mango pudding, the coconut pudding, and so much more. I also had a traditional dinner here as well. The scallops are delish! But I think you can take the word for it since tons of Hong Kong celebrities have dined here..

I love dim sum, but I hate long waits so it's always such a connundrum for me. However an afternoon on a weekday temporarily solved this little problem. My family and a few guests headed to Central Grand for celebratory lunch, and surprisingly our table of 8 were seated right away. Best part of dim sum? The carts of food being pushed about so not only do you get to see your food, you get to start eating right away! The dishes here are always fresh and you have the option to order anything off their menu if it hasn't been carted around yet. I'd be up for a midweek dim sum here again but you definitely won't catch me here on the weekend!

Alright, Chinese Asian mini mall; consists of a market, stationery store and other miscellaneous shops all bunched into this 2 level building. Just like any typical Cantonese seafood restaurant, Central Grand serves dim sum in the day and changes to an a la carte situation in the evening for dinner. Located on the upper level of this mall, just like the building itself - the space needs a total facelift. Looking beyond the dreaded and dated exterior and the equally eyesoring mess of the interior, food was also a letdown. Overly salty, and greasy so sum it up, says something when I don't come out of a meal with even one picture. The one positive is that they do have a few more unique dim sum items that I typically don't see anywhere else. (More squid and duck feet options if you're into that) Service was mediocre, constantly had to wave someone down to get a refill for our tea and water. They were quick to take away empty plates and the carts were coming consistently in a timely manner as well. All the dishes that were also coming out were hot and fresh too. Prices here compared to our usual dim sum spot is slightly cheaper but with the food barely meeting expectations, I'd say it isn't worth it. Pass.

Honestly, I can't say I agree with the high reviews on here. Came here for dim sum with my friend. First, their washroom was out of order, so you had to use the one in the mall. The mall washroom was filthy, and wasn't stocked up. I understand that is not their fault, but still was not pleasant. We didn't have to wait long despite the restaurant being very busy, which was nice. When we were seated, it was obvious the table had not been cleaned, as there were grease marks all over it. The carts came by quite often, which was nice. But, most of the plates we got were cold and the dumplings fell apart the minute you picked them up. The only things I liked were the steamed pork buns and the taro root cake. I had high expectations as it seems to be quite popular. But, I was definitely let down. If I returned, it would only be for the steamed pork buns and taro root cake.

Central Grand is one of my favorite places for Dim Sum in Calgary for a number of reasons. 1. The food is a la cart, but if you are wanting something that hasn't come around in a while you can flag down one of the waiters and order it. 2. It's busy during dim sum on the weekends which means the food in the cart is hot and fresh Although most of the dim sum offerings are good, there are a few that I have to get every single time we go because they're excellent: - Har gow/ shrimp dumplings - Tripe: Their tripe turned me into a tripe-lover. It's tender with a delicious garlicy sauce - Egg tarts: always warm, fresh, and not overly sweet - Almond bun: soft white bun filled with almond cream - Sticky Rice wrapped in leaves -Salt and pepper squid: As long as its fresh and hot. Once or twice we've gotten a cold plate of it and it was left uneaten at the end of the meal. I take a pass on the pan fried turnip cake because I find their version to be a little bland and skimpy on the add-ins. Otherwise I'll happily eat anything they offer.

The Central Grand Restaurant This incident happened a few years ago. At the time our organization organized a banquet at the Central Grand Restaurant and booked their entire space. We had set up door prizes. The way to win them is to collect the guests' business cards and make the draw among them. However, we forgot to bring a container with us so we borrowed an empty biscuit container from the restaurant to put the cards in. After the door prize draws, we put the container containing all the business cards aside, and started the networking part of our event. When the event came to the end, we found the container was missing. We asked the manager what happened to the container, he said they took it back. We asked where were the stuff in it, he said they threw them away. As a business organization, we always need new members and one of the purpose to organize such a big event was to attract new members. The business cards we collected were our prospects. Besides, our guests gave their business cards to us, not to the restaurant. When we asked the manager why they threw away our stuff without letting us know, he quarreled with us. I remember so clearly that while our president was writing the big cheque, the manager barked at us, it is still hard to believe. We asked him where he threw the business cards to and if he could get them back, he said they already threw the garbage bag outside and it was impossible to get them back. Our event was not even over yet and our stuff was already thrown in the garbage bin outside. Of course it could be a mistake. However, if the manager apologized to us, I understand. What I didn't understand was while we - a big customer was paying them, he was rude and unprofessional and mean to us. They also have a strange rule. No one was allowed to pack up the left overs. They said it was for health concerns. I don't understand. What makes taking home left overs unhealthy? The staff members were also unpleasant and when they served the dishes, the sauce was dripping all over the place, and they were concerning taking home leftovers was unhealthy? I vowed never to return to this restaurant!

Here is a convenient place to go for dim-sum. Located on the top floor of the building on the corner of 16th Ave and Centre St N, you can find this fancier Chinese restaurant. Being frank, their food is simply on par with a lot of restaurants in Chinatown. There aren't a lot of things that really stand out to set then above the rest. But I do have to say that the tofu desert with ginger syrup is absolutely delicious. One of my favourite dishes here. For the price of the food, it can be hard to justify a visit when there are less expensive options elsewhere. Don't mistake me here that the food tastes great because it does. But I'm not always willing to shell out for the same elsewhere at a slightly better deal.

Great Food but with awful services especially the owner of the restaurant. He is only with manner when you are not Chinese or VIP guests. Today I went there to meet my uncle for lunch and when I inquire where is the seat for my uncle's reservation. He very rude to tell me they don't have the reservation for him. So, I have to call my uncle to see where he sit. During the lunch, he was come by and at that moment his changed his attitude to a person with good manner. If not because of my uncle I will definitely no choose this restaurant for dining out.

When you're choosing a place for dim sum, this shouldn't be your first choice. The food is ok, but the customer service leaves alot to be desired. The waitresses don't really put your needs first and they are usually always so snappy and crabby. We had to ask for a little thing of hot sauce several times which didn't even come in the end. They even got defensive and slammed a plate down on our table. Worst of all, the owner shares their point of view and wouldn't even take a second to empathize or even try to fix this bad behavior. So save your time, money and energy on a restaurant that appreciates your business like Silver Dragon, Regency or even Forbidden City. That way, you won't walk out with such a horrible taste in your mouth.

OK, we were here on Sunday, so everything a little slow to come. I would think there are a few health violations. Overall food was good but slow and surly.

This is a great authentic Chinese restaurant. I went here for a work function - we were entertaining some visitors from China and a co-worker suggested this restaurant. We ordered the dinner for ten with the Peking Duck. The duck was delicious. We also had a vegetable dish with shrimp, duck soup, some shrimp skewers, shitake mushrooms with bok choy, creamy lobster and crab, duck fried rice, garlic chicken, steamed sweet and sour fish and sweet red bean soup with lotus seeds for dessert. There was so much food and endless tea. We had our own separate room and the waiter would knock before he entered with a course, which I thought was cute. The walls are covered (and I mean covered) with pictures of famous people who have visited the restaurant. The food was delicious and we were able to pack up the leftovers. It is a bit pricey, but worth it for a special occasion.

Came here for a Chinese wedding a few weekends ago. The manager/owner (not entirely sure of his position but he was clearly in charge) was so incredibly rude. He yelled at the dancers, in front of the head table, for bumping his cheap chandelier with the head of their dragon costume. Was rude to guests, barking orders at the wait staff and seemed pissed off to have guests in his restaurant. The wait staff were unbelievably rude, no grace at all when bringing dishes to the tables, and I even saw one waitress spending a good 10 minutes clipping her nails in the kitchen...I couldn't believe it! The bathrooms were disgusting, couldn't imagine what the kitchen looked like.Will never come here again...gross!

Disappointed with the service completely, our friend' nose was blooded suddenly, and we required more tissues, and a short hair lady said I already gave yours some, why you asked more, and her attitude was very bad and rude. The food is not the best in Calgary, but the service I can say it is the top1 worst.

Service: 3/5 Food Quality: 5/5 Dining Area: 4/5 Convenience: 4/5 Parking: 4/5 Value: 4/5 The food quality for both dim sum and evening dinner is excellent here. The dining area is way too small to accomodate everyone that comes so you'll need a number but it will be worth it once you get seated. Also, the service staff is aloof but gets the job done.

We attended a birthday banquet and was presented with a standard Chinese banquet 10-course set menu (steamed fish, birdnest soup, chicken, 3-style appetizer, long life noodles etc). Maybe because it was a set menu and a larger party, the dishes didn't seem freshly prepared, except for the birthday bun (very good). Taste of the dishes was mediocre and unremarkable. The service was a little disappointing as one of the servers was extremely rude when we requested for water and other items. We ended up changing our own plates after several courses when it became pretty clear the server had no intention of doing it. The interiors seemed a little awkwardly laid but they did have more than one private room for small private parties. Tip: park in the rear or upstairs lot (limited spots though).

We were looking for a place for Dim Sum within walking distance and we weren't disappointed with this restaurant. We arrived first thing when they opened on a Saturday and there were only a few other people waiting to be seated. They seated us and served our drinks (we had tea) then 10 minutes after opening they started bringing around the carts. There wasn't a huge selection of food compared to the Dim Sum at King Fisher, downtown, but the food they served was of good quality. They didn't have any $3.50-4.00 items so it was a little higher than some places. It was very well staffed considering the quantity of customers during the early morning were quite small. We were able to eat, chat, enjoy our tea and head out in good time. If you're within the vicinity and are looking for some good Dim Sum I highly recommend this place. I don't eat Dim Sum frequently but the next time I do it's likely it will be at this place again. Note that the private lot only has room for about 10 cars but the restaurant seats about 100.

The salted fish rice, and salt and pepper squid...SO SO good. Best salt and pepper squid in the city. Oil is fresh, which is so rare . The servers are always kind and pleasant to me. I never get the "moody grumpy" server attitude that other Chinese restaurants have. While waiting for my pickup order, and RIGHT at closing, I was offered tea, and my cup was filled three times. Just that small bit of kindness goes a long way.

RUDE RUDE RUDE RUDE SERVICE If i could rate this zero stars I would! I am someone who is NOT at all a picky eater and if service is sub par whatever I deal with it and still leave them at least a 15% tip. Well with what happened this weekend when my boyfriend and I went to eat Dim Sum there ..lets just say we will NEVER be back and to make sure that we let all our friends and family know not to as well. The service was absolutely horrendous. They put us in a section where hardly anyone came by with the dim sum carts, and for those who did come by would literately ignore you. We were there for over an hour and only got 2 dishes and to top it all of, food was cold and terrible. We didn't get refills for our tea, one thing that annoyed me the most was that I had asked TWO different servers if I could please have hot sauce and I got the response of "Yeah, yeah I'll get it" and never got it. I had to walk to the section where the servers makes tea and pours the hot sauce and get it myself. We were sick and tried of waiting ... so we left hungry and upset. When I went to pay I had mentioned to the guy at the counter what had happened(yes I was nice about it) and he made the dick comment saying "we have 6 carts going all the time, what do you mean you didn't get any food". Lets just say I hope he chokes on a fork and they lose their business. P.S -- NEVER EVER EAT AT THIS PLACE UNLESS YOU WANT TO LEAVE HUNGRY AND HAVE HORRIBLE SERVICE.

Can not believe that this was my first visit EVER to the Chinese Mall on 16th Avenue. Always meant to - but never did. Terry Lo hosted a Chinese New Year dinner there last Sunday. When we arrived, we found the restaurant on the 2nd floor of the mall and as we approached I was surprised how full it was. We were in a room on one side that had 6 tables - with 8 people at a table - room could easily accomodate 50 people. Nice for a group event. Tables were all round with a lazy susan in the middle - eliminating the need to pass around dishes, we could just spin the wheel as needed. Handy! Terry had arranged for a 10-course menu. The food was incredible. I will just mention my favorite dishes... - Veggies with Shrimp: I'm not usually a veggie person, so this surprised me. The veggies had a silkiness to them - can't describe it differently that that. So good. - Shrimp Balls rolled in Almonds: These rounds were the size of small fists and incredibly hot - so I kept dropping it and spashing almonds all over. But it was so worth it. Can't wait to enjoy these again. - BBQ Chicken: I love chicken and I LOVE eating the skin. Not sure how this was prepared, but it was so tastely and I'm sure it must have been deep-fried. The skin on the chicken was crunchy... for me it could not have been prepared more perfectly. I will enjoy one whole order myself next time (ok - will probably have left overs to take home!) - I'm a dessert person and I was waiting to see what fancy treat would be laid before us. Will admit that my heart sank a bit when I realized dessert was Naval Oranges cut into slices. Wow - it turned out to be perfect. As I for sure enjoyed to much of the NINE other dishes, these oranges were the perfect way to cap the meal. So juicy - they did NOT buy those at Safeway. :) Loved it - can't wait to return!

I have been to central grand twice. It's close to my brothers house, so it's convenient when we are in Calgary for the weekend. The parking can be a little tough because the Chinese mall that this place is in gets busy, but once you get upstairs it's worth the hassle. The dining room is huge, so we've never waited more than a few minutes for a table. As is typical with dim sum that is cart based, the second you sit down you can start eating (love that!) The highlights for me are the salt and pepper squid which is amazing. It's totally different than the same dish which is just the tentacles... We got both and they were both good, but I prefer the softer slices as opposed to the chewy tentacle ends. We hit all the standard items like rice in a lotus leaf, su Mai, pork buns, dumplings and they were all good. I have to comment on the tripe. I used to think my brother ordered it just to see if I would eat it... I always thought it was just ok, but here it was great! I was surprised by how much I liked it, very juicy tender and flavourful. The other surprisingly good item was the cuttle fish. It's like a weird shaped squid (big head tiny legs). It was really really good. It's a little expensive for dim sum at about $25 per person, but everything was good, fresh and timely, so you can't complain at that.

Not really sure why the reviews are so high...maybe because there are not many places like Central Grand in the area? Yes, it is cool that they do the traditional dim sum carts. But...we need to take into account the flavour and the freshness of the dim sum as well. Most of the dim sum we ordered was cold. The flavour was so-so. We ordered from the menu, a dish of yang chow fried rice. Honestly, it was over priced (same as the dim sum) and not very flavourful. The cleanliness of the plates and chopsticks were questionable too. No table cloths were used either. My boyfriend and I, both Chinese, were expecting it to be really good because of the long line up and Yelp reviews but were very disappointed.

Central Grand is a bit difficult to find, especially since there is more than one Chinese restaurant in the same building. Its cute how front entrance is decorated with pictures of the owners with celebrities who have visited the restaurant.( Karl Lagerfeld, Tom Ford, Jet Li to name a few...) We had a reservation for a table of 8, thank goodness because the place was packed. The service was fast and efficient. Out of the seemingly hundreds of items, I particularly enjoyed the various shrimp ones. Just to say I've done it, I had a chicken foot...I didnt like it one bit. Someone forgot to tell me there is bone inside, so after spitting that out on to my plate all lady like, I ate the skin part. I can only describe it as a slimier version of KFC chicken skin. Very fatty, and squishy. The salt and pepper squid, egg tarts and egg buns are well worth the calories. The egg tarts are served very hot, and are less sweet that your typical dessert tart, they were the best part of the meal. Im happy to be able to say that Ive finally tried Dim Sum. Its a relatively cheap meal, thats fun to share with friends, and I had a full stomach for only $17 with tip!

Consistent food quality for dim sum. My friends and I go here often because it's the best dim sum restaurants closest to the downtown core. The only complaint is if you come at the end of the lunch rush, the carts practically all disappear.

We only went here because our usual spot was closed due to City issues beyond their control. The food was not bad but not great. Some dishes were quite flavourful, but not to our full expectation of great dim sum. Service was lacking and we only got certain dishes right at the end even though the carts went around several times. Would we go back: no. We will stick with our regular dim sum place.

This is a new discovery for me. I've eaten here 3 times in about 6 weeks. It's so good! Although I don't want people to know because it is always lined up. But it's so large that you can be seated relatively quickly. Obviously it's very popular. The food is excellent and the price is very reasonable. The free parking at the back of the building is nice.

I took my son and his coworkers who all are cooks in Banff for Dim Sum. The food and service was excellent, even though it was very busy. The use of the traditional carts allowed us to choose what looked fresh, and being able to be seated by the kitchen door made things especially good.

This place is packed when you go there on the weekend, but is definitely well worth the wait. I like their dim sum here too, especially this fried squid . It was so crunchy and all yummy goodness. I definitely recommend this place for others in yelp that live in Calgary.

Great place for Dim Sum! I liked the selection that they had on different dim sum carts. Good service too. Servers made sure that the table was never full of empty plates or steamer trays. We never ran out of tea. The only wish that I have is for them to have a better dessert selection. I think there were only 4 or 5 kinds... none that screamed EAT ME!!! However, having said that, I did enjoy the tofu dessert. The environment was good too. We were able to follow our conversations despite the noise level.

4.5 stars this restaurant is one of the few that Dim Sum carts, very traditional way of serving. You get to see what you are getting. They are very consistent with the quality of the food that they put out. Every Resturant that do Dim Sum have some different stuff that other restaurants don't offer or different variation of the basic stuff. If love Dim Sum it's worth trying.