Cartier

Eva and Roman were incredibly friendly, warm, and helpful, providing exceptional customer service as they guided us in selecting the perfect jewelry pieces. Their hospitality and willingness to share the beautiful history of Pierre Cartier made the experience truly special. The entire Cartier staff, including security, was welcoming and gracious. I highly recommend visiting the Cartier flagship store at 13 Rue de la Paix for an unforgettable shopping experience.

My sister and I travel to France often and change our trinity bracelet cords a lot. This was by far the best experience we have had dealing with a French Cartier store and it was all because of the help we received from a sales assistant, Louis. Louis changed our bands and cleaned both my sister’s love bracelet and my clou ring. He was very kind and efficient, while being proficient in both English and French. This helped a lot with expressing our needs. At the end of the visit, I asked him for a business card to keep in contact for future purchases. He told me he is only an assistant, but I believe he should promoted. I would love to do my future purchase with an associate this knowledgeable, professional, and energized.

Amazing from the moment that the uniformed door man welcomed us with Bonjour, to the efficiency of the welcome desk where we confirmed our appointment, to being taken upstairs to a private room, where my wife celebrated her birthday with the purchase of the watch she wanted to the associate and the team supporting her with trays of different items and sizes, and the ladies with water and coffee, amazing, we even learnt about the history of each items design. We are setting to return.

I was fortunate enough to visit this historic flagship Cartier location. My sales representative, Eva, provided excellent level of service. The renovated boutique is absolutely amazing with multiple floors and unique and original design. I felt as though I visited a museum. Appointment reservations are recommended, but optional.

We had an amazing tour of this flagship store thanks to Lawrina. It is an impressive set up. Very modern and beautifully decorated. Sidicki from the fragrances was super helpful. He helped me find a perfect match for my taste and style from on of the store specific collections. He is very knowledgeable and personable! Not sure what else I can say. Love the products and it is an amazing experience to buy from this flagship store.

This place is elitist and snobby, expect to dress wealthy to be allowed to enter, we were turned away as we’re on holiday and didn’t dress up, security looked at us and said store is closed when it’s clearly open with customers inside. I hope this place goes viral for the bad customer treatment.

I had an amazing experience at this iconic Cartier boutique. My client advisor was Jay Alexandrov who made my experience a truly memorable one. I was looking to buy a bracelet and wanted to see the Love as well as Juste Un Clou. He was extremely polite, knowledgeable and patient with me. He explained the history behind each pieces and allowed me to try on multiple pieces. My husband and I were equally impressed with his service. After we made the purchase, he even gave us tour of the iconic boutique along with the maison’s history. He even gave us excellent recommendations for local restaurants. Cartier Team and Jay truly made my birthday a very special one. I’ll always remember the service we received from this boutique and will definitely visit again.

I was fortunate to have my first Cartier experience in this store in Paris. The boutique is gorgeous and ordained with so many fine details that respect and pay homage to the house heritage. We got a mini tour and was fortunate to see a few themed salons that were so beautiful. And of course my sales representative Nathalie was a fairy herself. Made my first Cartier purchase so memorable. I hope to visit this store many times to create more memories.