Café Sacher Wien

busy café and was highly impressed by its superb location, conveniently situated near the center. Despite the long waiting queue due to its popularity, the food was delicious and the service was commendable. The staff maintained excellent service standards even during peak times. However, the cake did not meet my expectations and was rather basic. It is not worth the waiting. But it was an experience

The best Sacher Torte ever! I love this place with their awesome chocolate cake and unique atmosphere. I have enjoyed Sacher torte here since 2010, and always satisfied. I especially love the service! Eddy, your kind service made my last day in Vienna more memorable! See you again soon in September!

Definitely this place was excellent, pretty elegant, waiters are so so so professional and they gave me such a good treatment at all times. I came here just because I wanted to try the original “Sachertorte” and not other copies from it. I recommend booking in advance since if not you have to make a queue, which in my case wasn’t long but there is people who had to wait for +20 minutes. Coffee was not bad, but it wasn’t the best either, you could have better coffee at other specialty coffee places in Vienna and definitely much cheaper, they charged me 7€ for a cappuccino, which again, wasn’t the best.

Cafe Sacher offers an unforgettable experience from the moment you step inside, with its elegant interior and lively atmosphere. We couldn’t resist trying the iconic Sacher Torte and cube both absolutely worth the visit! Though there was a line to get in, it moved quickly, and it’s a must for a complete Vienna experience. Located centrally in the historic Hotel Sacher, this landmark cafe has served its classic cake for over a century with a secret recipe, adding to its charm. We visited early to avoid the crowds and enjoyed a relaxing time on the patio. If you’re in Vienna, this classy and upscale cafe is a must-visit. Highly recommended!

I waited in line outside the restaurant for 40 minutes on a sunny afternoon to get in. I read about unfriendly staff in the reviews and thought it was a one-off thing, but it wasn't. While I was almost at the front of the line, a guy from the back asked the waiter how long the waiting time is. The waiter remarked '5, 10, 30 minutes, 1 hour, I don't know'. The customer got frustrated and I think he left. And when another wanted to sit in empty tables outside, a waiter said they are not serving outside in the afternoon as it's hot. Surely, people will prefer to eat under the hot sun compared to standing under the hot sun, won't they? I got in and was seated. I asked to start with a dessert and said I'll have my main course after. My waiter, an middle aged lady, rolled her eyes, annoyingly, when I asked for the vegan version of schnitzel. I asked her to remove ice-cubes from my water during my meal, and she was kind in doing that. I guess some things just irritate the staff about which all customers seem to have complains. Now, about the food. I had the following in that order. 1. Original Sacher Torte -- They name their cake `original' as it was first made here some centuries ago. The cake was delicious -- muddy grainy, lemony sour (perhaps from the middle thin layer, which I later understood was apricot jam), and mildly moist. The icing on the top and outer rim was a like a solid chocolate bar and yummy. I couldn't even cut through it and I had to put it down sideways to cut it with a knife. The accompanying whipped cream is actually essential to give it a complete feeling, a bit more of moisture. 2. Vegan Schnitzel -- This was very normal. Two thin layers of some vegan protein covered with bread crumbs and supposedly fried. Despite being fried, it was not dripping with oil. The accompanying potato salad was perfectly salted and warm. The salad leaves combination was good, broken biscuits of grains, and grated radish. The second schnitzel started to become boring, not much of a `taste' in the whole thing. 3. Vanilla ice-cream -- While it was not in the menu separately, only available with the ice coffee in strudel, I asked for it separately, and the waiter said it can be done, and brought it in a drinks glass. It was smooth and creamy, but I was not able to describe the flavour or get a mental picture of it. Overall, the food is good, but not so worth the high price and the waiting, in my opinion. Perhaps the motto is 'If you want somebody to enjoy the food, starve him first.' 31st July, 2024.

Delicious coffee in a traditional Viennese cafe. I got the iced Viennese cafe and kids got the iced chocolate - both were delicious. The sourdough break with butter was great as well. Their original sachet cake is definitely worth trying.

A must while in Vienna. An unforgettable experience, the cafe is so beautiful, the atmosphere is so good, the staff are kind. And I shouldn’t forget their famous cake, it’s heavenly, the affogato is also so good. You can book a table, we forgot to book so we had to wait about 10 minutes to get in…

If you are in Vienna this place has to be a must in your check list I visited this place in July'24 and there was a long queue to enter the cafe but a big surprise came up when a person came all outside to serve water to all the people who were standing in the queue outside in the extreme hot weather.so courteous he was I still remember !!! Coming to the food it was amazing cold coffee I have never tasted that in my life and over the top that fresh cream was delicious.

busy café and was highly impressed by its superb location, conveniently situated near the center. Despite the long waiting queue due to its popularity, the food was delicious and the service was commendable. The staff maintained excellent service standards even during peak times. However, the cake did not meet my expectations and was rather basic. It is not worth the waiting. But it was an experience

The best Sacher Torte ever! I love this place with their awesome chocolate cake and unique atmosphere. I have enjoyed Sacher torte here since 2010, and always satisfied. I especially love the service! Eddy, your kind service made my last day in Vienna more memorable! See you again soon in September!

Definitely this place was excellent, pretty elegant, waiters are so so so professional and they gave me such a good treatment at all times. I came here just because I wanted to try the original “Sachertorte” and not other copies from it. I recommend booking in advance since if not you have to make a queue, which in my case wasn’t long but there is people who had to wait for +20 minutes. Coffee was not bad, but it wasn’t the best either, you could have better coffee at other specialty coffee places in Vienna and definitely much cheaper, they charged me 7€ for a cappuccino, which again, wasn’t the best.

Cafe Sacher offers an unforgettable experience from the moment you step inside, with its elegant interior and lively atmosphere. We couldn’t resist trying the iconic Sacher Torte and cube both absolutely worth the visit! Though there was a line to get in, it moved quickly, and it’s a must for a complete Vienna experience. Located centrally in the historic Hotel Sacher, this landmark cafe has served its classic cake for over a century with a secret recipe, adding to its charm. We visited early to avoid the crowds and enjoyed a relaxing time on the patio. If you’re in Vienna, this classy and upscale cafe is a must-visit. Highly recommended!

I waited in line outside the restaurant for 40 minutes on a sunny afternoon to get in. I read about unfriendly staff in the reviews and thought it was a one-off thing, but it wasn't. While I was almost at the front of the line, a guy from the back asked the waiter how long the waiting time is. The waiter remarked '5, 10, 30 minutes, 1 hour, I don't know'. The customer got frustrated and I think he left. And when another wanted to sit in empty tables outside, a waiter said they are not serving outside in the afternoon as it's hot. Surely, people will prefer to eat under the hot sun compared to standing under the hot sun, won't they? I got in and was seated. I asked to start with a dessert and said I'll have my main course after. My waiter, an middle aged lady, rolled her eyes, annoyingly, when I asked for the vegan version of schnitzel. I asked her to remove ice-cubes from my water during my meal, and she was kind in doing that. I guess some things just irritate the staff about which all customers seem to have complains. Now, about the food. I had the following in that order. 1. Original Sacher Torte -- They name their cake `original' as it was first made here some centuries ago. The cake was delicious -- muddy grainy, lemony sour (perhaps from the middle thin layer, which I later understood was apricot jam), and mildly moist. The icing on the top and outer rim was a like a solid chocolate bar and yummy. I couldn't even cut through it and I had to put it down sideways to cut it with a knife. The accompanying whipped cream is actually essential to give it a complete feeling, a bit more of moisture. 2. Vegan Schnitzel -- This was very normal. Two thin layers of some vegan protein covered with bread crumbs and supposedly fried. Despite being fried, it was not dripping with oil. The accompanying potato salad was perfectly salted and warm. The salad leaves combination was good, broken biscuits of grains, and grated radish. The second schnitzel started to become boring, not much of a `taste' in the whole thing. 3. Vanilla ice-cream -- While it was not in the menu separately, only available with the ice coffee in strudel, I asked for it separately, and the waiter said it can be done, and brought it in a drinks glass. It was smooth and creamy, but I was not able to describe the flavour or get a mental picture of it. Overall, the food is good, but not so worth the high price and the waiting, in my opinion. Perhaps the motto is 'If you want somebody to enjoy the food, starve him first.' 31st July, 2024.

Delicious coffee in a traditional Viennese cafe. I got the iced Viennese cafe and kids got the iced chocolate - both were delicious. The sourdough break with butter was great as well. Their original sachet cake is definitely worth trying.

A must while in Vienna. An unforgettable experience, the cafe is so beautiful, the atmosphere is so good, the staff are kind. And I shouldn’t forget their famous cake, it’s heavenly, the affogato is also so good. You can book a table, we forgot to book so we had to wait about 10 minutes to get in…

If you are in Vienna this place has to be a must in your check list I visited this place in July'24 and there was a long queue to enter the cafe but a big surprise came up when a person came all outside to serve water to all the people who were standing in the queue outside in the extreme hot weather.so courteous he was I still remember !!! Coming to the food it was amazing cold coffee I have never tasted that in my life and over the top that fresh cream was delicious.

You must go to Sacher Café and you must try the Sacher-Torte. They get terrible reviews as being hard and chewy and too rich but the story behind them makes it worth it! Also, I kinda liked them so that's my personal 2 cents. In 1832, Prince Wenzel von Metternich needed to impress some guests but his pastry chef was sick. In walks in a 16 old apprentice chef to save the day. His creation, the Sacher-Torte, became so popular that it eventually led to the founding of the Hotel Sacher in Vienna.

(Overall: D) - Hotel Sacher is a very historic place with grandiose decor and a trademark dish of their own. Given this nature, there is unfortunately a wait for the hotel and the wait I found not worth to try a cake which I personally did not enjoy beyond the flavor. (Sachertorte: F) - As one of the historic dishes of Vienna, I definitely had to go out of my way to try this chocolate cake with apricot jam. Unfortunately, I found not only the concept to be historic but the actual cake itself as the presentation is dated to my disliking. I also found the cake to be lacking levity and could benefit from incorporation of more air and moisture. (Lemonade: C) - I was unpleasantly surprised by the backwardness of the lemon flavor in this lemonade as it was primarily soda water and the berry jam. Nevertheless, the drink is presented nicely and tastes reasonably refreshing. Food: -1 Presentation: E Price: E Atmosphere: E Service: E Menu: E Overall: -1 D Insta/Beli: @amei_eats

Fun and beautiful place to visit just cuz of the history but a bit pricey and the cake was not as good as I thought it would be - too dense and tasted more like marzipan than chocolate to me. My friend ordered the apple pie/strudel which was MUCH better than the OG torte. If you only have limited time in Vienna, I'd skip it. Had MUCH better Viennese desserts at other restaurants.

Was recommend be a friend of mine to try go here for the iconic sachertarte and a coffee and was unfortunately severely disappointed. The cake was extremely dry/crumbly and the overall flavor was lacking. I wouldn't say it is a 'must try' in comparison to the other Viennese food we tried on our trip. For such an 'iconic' dessert, I was expecting much more. I also ordered an Irish Coffee and it was almost undrinkable. It tasted like the espresso was burnt and the whiskey surly didn't help that. We went here after seeing an orchestra (around 9PM), so a huge plus was that there was no line when we were told there typically is. The ambiance inside is posh and adds to the experience positively. Lots of historical art work on the walls and the iconic red booths are a nice touch.

Pretty cafe and busy in the morning. Pluses 1. Pretty place to sit Areas to improve 1. Sacher tarte disappointing, we arrived when they first opened and it was hard, like a biscuit, and dry 2. Omelet was average 3. Coffee drinks lacked flavor 4. The one waitress was overwhelmed and not very cheerful Interesting place to sit, but underwhelmed by the whole experience.

Café Sacher is famous for its chocolate cake, and it definitely lives up to the hype. The cake was pretty impressive, rich and delicious. The café itself is charming and beautiful, with decor that's on point. If you're looking for a place to enjoy a nice coffee paired with an exceptional chocolate cake, this is it. I loved the experience--very nice overall. The customer service was just as you'd expect in a place like this: polite and attentive. The food was great, making it a must-visit spot.

Very classy restaurant and delicious cake. Located at the perfect location right next to the Opera House

Overall pretty good. As others have remarked there was a long line to get in. But once you're in the service is excellent. The ambiance is also lovely. I thought that the sacher was pretty good. They also had another chocolate bomb type of cake (original sacher cube) which I liked even better. The non-chocolate dresser was too sweet for me (I think it was called the spicy gugelhupf cake). The coffee and chocolate milk was pretty good.

The cafe is in the first floor of the hotel, it gives a traditional look to it We came in around 9p and there was still a line to try this famous Sacher Torte It was delicious and the chocolate gives a unique kind of flavor and texture! If you're in Vienna, it's a must stop cafe!

They say Demel and Cafe Sacher have been at "war" over who has the best Sacher torte for decades. In my opinion, Demel wins that war with no contest. The torte here at Sacher was dry and the chocolate casing too thick. Demel was incredibly moist and flavorful and you could taste the fruitiness in a good way. Overall this place is more hype BUT their spiced ring cake was absolutely delicious! Hands down worth coming here for!

We stood in line for about a good 30 mins.. hindsight we should have went to the bathroom upstairs and saw all the open tables (wink). I'm not a fan of chocolate cake but this cake was pretty good. We tried the apple strudel cake with vanilla ice cream and It was a hit! The ambience upstairs is nicer and more intimate than downstairs which is a smaller. The have coffee with alcohol too and a few other dishes. Staff is courtesy and speak English

When we arrived we were sat right away at the cafe because we opted to sit outside. We ordered their legendary Sacher Torte and coffee. The cake was good, not the best, it was a little dry. The coffee was delicious. Our waiter was ok, he didn't seem well trained on proper etiquette. I noticed a guest next to me didn't like what they ordered and the waiter asked the guest what they wanted to do about it, instead of offering the guest a compromise. As we paid our bill, I paid in cash and the waiter asked me what he should do with the money I gave him. I've never been asked that before, usually a waiter will give you back the change. I had to explain that to him. He was young and could definitely improve on his skills. If you're in Vienna the Sacher torte is a must try, but I wouldn't go out of my way to try one again. If you're here in the summer expect long wait times to sit inside. I recommend going later in the evening for a shorter wait.

Pro tip: There seems to be a trend with all of these cafes in Vienna. We have been cafe hopping for all the Austrian pastries. There is a super long line to sit inside the cafe but there is a HIDDEN passageway if you just want to buy the cake and various bakery goodies.

This is definitely a touristy place. We went about and hour before close and waited in line for 20 minutes just to get in. It is a small shop attached to the Hotel Sacher and is really known for their hot chocolate and tortes. They did not disappoint, but I am unsure if it's truly worth all the hype and price. Glad we checked it out though!

I was not majorly impressed with this cafe though the service was great and the hotel space next to it was phenomenal. This is an old institute which is well Located next to the opera and the cakes are good but nothing exceptional as i would have hoped given the name behind this institution.

Is it a tourist trap? Yes. Was the sachertorte delicious? No, not particularly. Am I glad I tried it? Yes, yes I am. Would I go back? It wouldn't be at the top of my list, but I really am glad I tried it. The room was lovely, the service was friendly, the cake was fine, and I crossed one of the big tourist in Vienna to dos off my list. Cafe Sacher's sachertorte is unlikely to change your life, and probably won't be the most delicious thing you've ever eaten. But it was perfectly pleasant, if a little drier than I was expecting. If you keep your expectations in check, you can have a pretty nice experience here. For what it's worth, a couple of locals told me that the best sachertorte in Vienna can be found at the supermarket. I wouldn't be surprised if they were right.

Visited May 2023 Service leaves much to be desired. Tried to flag down to order. Received a response of "I see you" Proceeded to order. My spouse ordered for me, and same exceptionally polite server was offended that I didn't make my own order, saying "he doesn't want to talk to me". We're in 2023, my significant other is perfectly capable to order for her male counterpart. Sachet torte. Wasn't expecting much. Many reviews have noted they are dry, and they are. Photo posted to identify server. Left server in photo was rude. Right (hostess was pleasant) Dec 2023 Update: Removed photo given time elapsed.

Yelp Review 2023 #18: When in Rome, do what the Romans do. When in Vienna, eat Sacher torte. At least that's what I've been told by people who have been told the same thing. And I'm here to tell you, you don't have to eat a stupid Sacher torte to "complete" your Vienna experience! First of all, so many people (mainly tourists) have fallen, still fall and will continue to fall for this trap. Which is the reason why this place has no availability 3 months in advance when you try to book a table on their website. What happens when you can't book a table? Wait and stand in line for a minimum of 20 minutes. If it's raining or snowing - too bad, so sad. Vienna has many cafes you can go to instead with better desserts, coffee, hot chocolate, and food if you know where to look and if you're willing to let go of what Instagram and some blog told you that this place is a must-try. The funny thing is this place has had a legal battle with another place that serves Sacher torte, Demel. A battle over who invented this sad chocolate cake. Wow! Sacher torte is layers of dry chocolate cake with apricot jam in the middle covered in hard dark chocolate with a side of whipped cream that would save your life in case you start choking on this dry cake. Pro-tip: if you absolutely must have dry cake, skip the mumbo jumbo. Hotel Sacher has 3 other places within the hotel where you can get the same exact stupid Sacher torte: Sacher Eck, Blauer Bar, Rote Bar. You have way better chances of getting a table at any of these places on the same Sacher website.

Many people in line to dine in, but walk into other door to get to their shop. I bought a slice to go for $9 euro. There were many people buying whole cakes too, to take home We thought the cake was very good. The jam in middle is just right. Unfortunately I'm not flying home soon, otherwise I would have taken home to usa several slices for family. it's packaged very nicely

The cafe is conveniently located across the street from the state opera building. There was a small when I arrived and it only took less than 10min to be greeted and get a spot. The server and hostess were nice, attentive and helpful. The waiter even brought me a magazine of the hotel to enjoy. The cafe was beautifully decorated. The linguine I ordered was quite tasty, and it was my first time to try roasted pine nuts with linguine. I also ordered the original Sacher torte: and it was delightful: definitely not as sweet as the North American cake in a good way. Hence I had a great first time experience, recommend this place and would return.

The "famous" tarte (cake) was dry. Definitely not worth 9Euros for 1 slice. I got it to go, so can't really comment on the service/ambiance of the place.

You can tell that the food is of high quality based on how fresh and pure it tastes. The Sacher-torte is definitely a must when you go here. The flavors are just spot on. The service also made our dining experience better. The ambiance is just perfect. Whenever I go to Vienna, I always come here and it never disappoints.

Yes - visit Touristry - yes Long lines - Yes Worth it - Yes Now experience other Vienna Tortes The Hapsburgs were a weird bunch who needed a Biology 101 course. At any rate, when we visit Vienna, we are certain to order Sacher Torte from Café Sacher Wien in the Hotel Sacher. According to Franz Sacher's son Eduard, Sachertorte was invented by Sacher when he was an apprentice under Metternich's chef Chambellier. The story goes that Sacher was required to create a novel cake when the chef was ill. The story is incorrect concerning Metternich. And we always ship a Sacher Torte from Café Sacher Wien home.

I came for Cake and Klimt. We weren't going to be in Vienna long and I was hoping to get to as many cafes as possible starting with their famed sacher torte. We got off the plane, got to our hotel and then rode the train right to our reservation (of course make one, if you don't want to wait). I'm by no means a professional baker, so when I say I can duplicate this cake and better at home I suppose I mean more to my liking. I felt it was dry and I'm not into dry cakes. It wasn't my favorite cake in Vienna but I had to try it. If you, similar to me are interested in trying items a city is well known for it'll be difficult to say I'm just going to skip this. I had to have it, and you should too - but lower your expectations. It's not mind blowing, it's average at best (not something anything should ever in life strive to be). I can say I've had it, but I don't need it again. I did however, have an outstanding slice of cake at Cafe Central - go there for many options. My cappuccino was good here, and it was fun to know we were here experiencing the sacher torte. The experience/cake was worth about half of what I paid. I did love the aprons! as a real serious baker would ;) I wanted to purchase one, but they aren't for sale so I paid our server lots of compliments on how cute hers was.

This is an iconic location because of the famous Sacher torte. You must have one while you are in Vienna. The ambiance is amazing, very luxurious. It's attached to a beautiful hotel. Insider tip: have breakfast at the cafe. This gets you a seat upstairs where you can enjoy people watching from the upper windows. There you have access to the regular menu as well as the breakfast selections, which were wonderful. Unfortunately the service was quite slow, but that was okay since we weren't in a hurry. There was far too much food for one person, so they beautifully wrapped up the leftovers for me. You can also buy treats to take home on the ground floor. As always in a city, take public transport or an Uber. There's no parking. An experience to remember.

Great cafe setting, down right historic. Sacher tort is the way to go, the place that created the cake.

If you're going to have sachertorte while in Vienna, you might as well have the official original one. Every konditorei has a sachertorte, and the others are definitely less expensive, but I didn't think €9 was so bad for the official original one. The cafe itself is beautiful inside, and the drinks and cakes were excellent. I had expected the sachertorte to be heavy, but it was actually a pretty light cake with not too much ganache on the outside, so I was pleasantly surprised I was able to eat a whole slice. Try the housemade iced tea. I think it was hibiscus, and the tartness was a great compliment to the cake. The latte was also excellent. P.S. We only waited about 10 minutes in the line (around 1 pm).

Great place for cappuccino and the Chocolate Sacher Torte cake!! Chocolate sponge cake, apricot jam, and dark chocolate glaze made for the Prince of Austria back in the day!!

This is the original. Service is attentive. Ambience is somewhat atypical. The food is Sacher. Recommended

Worth it for the experience! I wouldn't wait in line, try making an afternoon reservation a few weeks in advance. So beautiful inside, great food and drinks. I have nothing to compare the cake to as it was my first time trying but it was good! My sister is obsessed with hot chocolate and this was one of her favorites! Not too rich, just right.

Sacher Torte looks much better than it tastes. A decade ago I ordered two tortes sent to Texas. Could not believe how dry the cake was and how tough the "icing." I complained and they sent me two more. No different. So, while in Vienna I decided to go to the famous Sacher hotel. I again tried the Sacher torte, only to learn it was no better there. Not only was it much drier than any torte I have ever eater, but there was almost no taste of apricot filling and the ganache was hard as a rock. To cut through it almost crushed the torte. I mentioned this to friends who had also eaten there and they voiced the same comments. We decided that no one really likes the torte -- they simply think it must be good because of its history, even though they probably would not go back. Do not stand in line for this torte -- simply not worth it! Oh, the whipped cream was pretty good.

Doing research about famous spots in Vienna, I decided to make a reservation for Cafe Sachsen in January for July, and even though I was 40 minutes late, they managed to seat me immediately, with a line well out the door. Inside, the aesthetic is classy and lavish, and can even be described as pretentious. Most tables are completely silent and practically anyone can hear your conversation. I enjoyed a very basic lunch of sausages and soup, and finally a dessert tower, with the famous Sacher torte. As a very picky dessert eater, it was okay. Nothing wonderfully impressive. I did enjoy the frozen chocolate mousse, but the rest of the desserts looked great and tasted okay. My drink was a mocha, which was wonderfully rich. Value wise, the bill came out to around 40 €per person with lunch, drinks, and dessert, and I consider this money well spent! It's worth the experience and there is a lot to do around!

Average chocolate cake -aka the original torte- overly sweet and not moist enough. This is one of the Austrian marketing schemes works it's best. The cheese cake was good, but we can find similar ones that costs half in New York. Other than the cakes, every coffee drinks including one espresso or a black coffee costs around 6-9 euros. Service is lacking. It takes them a long time to take orders and the cafe is no where near full.. while I finished my cakes and asked for my check, the couple who was seated at the same time were still waiting for their cakes and then when i was about to leave, a waiter threw a glass of water in front of me. When I said I am leaving, he said.... It's free anyways... in English. I was like....

3.5 stars. 4 stars for the original sacher torte. 3 stars for other foods. Original sacher torte with whipped cream was pretty good and interesting. Nothing mind-blowing, but it was nice to finally know what it tastes like! It tasted quite different from other chocolate cakes I've had, and the cake texture was actually a bit dry and the frosting was a bit sweet and chewy (like "sugary" texture. Best way to describe it). The cake, due to its dryness, didn't taste like it had a lot of milk/butter/cream in it, which makes sense if the recipe hasn't been changed for almost 200 years. The dark chocolate medallion on top of the cake was amazing high-quality chocolate--that was probably my favorite piece of the cake LOL, just because it's the kind of chocolate I'm used to eating (and expected to eat in modern times). Omelette with toast was okay. Egg benedict was also okay, although the combination of the truffled ham with the very "yolky" hollandaise sauce made for an interesting flavor. The sauce was foamy and "yolky." The interior Viennese ambience was quite nice and very baroque-looking.

Cafe Sacher is worth the wait in line. We took our time share a bottle of bubbles with the a great piece os chocolate cake. Just enjoyed a piece of history with a view of the Opera house.

The cakes are good but service horrendous. A ton of free tables yet they ask you to wait outside in the cold.

Purporting to produce their Sacher Torte via the original version kept in a safe since 1832 Café Sacher is something of an institution, its location inside 5-star Hotel Sacher Wien maintaining old-world elegance even as the Hotel has acquired all the modern amenities guests expect. Just feet from the State Opera, a clientele of well-heeled locals mingling with tourists, it is from 08h00 to 20h00 that diners can indulge in Coffee and Cake or Viennese classics such as Schnitzel or Gulash. Priced similar to other Coffee houses but steeped in tradition, gold reliefs and crimson carpet throughout, service is professional yet pleasant with Beverages served quickly and Cakes including frosted Gugelhupf brightened by Ginger soon to follow. Dining on white marble with signature plates, of course, Café Sacher's Strudel arrives sliced large but lacking the nuance of others in town while the signature Torte features a moist Chocolate sponge beneath a ribbon of Apricot and Ganache plus a Sacher medallion perched on top.

When in Vienna.... You must try the "Original Sacher-Torte", right? At least one time. At 19€ for the "Sacher Sweet Treat" (torte, hot beverage, water) the experience is pricey, so I don't think I'd go multiple times. But we're happy to have visited. The cafe offers a peaceful, ornate setting in which to enjoy your torte. The reservation says it's only for 1 hour in the cafe which was plenty of time - we never felt rushed. While the torte itself was not the most amazing dessert I've ever had, it was good. They have other menu options as well, but we stuck with the torte. I do recommend making a reservation so you don't have to line up in the queue outside.

Place has become a massive tourist trap with awful service, no longer worth the lines. Aida is way better no line. Can get the tortes and cubes anywhere else. They'll taste better somewhere with much better service.

If you're visiting Vienna, breakfast at Cafe Sacher is like Afternoon Tea at Claridge's. It's part of the full experience of the city. Ambience and service is impeccable, not stuffy at all. The food is more than adequate but nothing special. It's all about the experience. (But for my money, I prefer the Sacher Torte at Cafe Aida, and honestly, a local I spoke with said there's nothing special about it and he wonders why people buy it at all and I agree.)

Elegant, Sacher Torte good but a bit dry and missing jelly/jam middle from original Sacher Torte which they are known for. Wonderful Viennese Ice coffee. Good service. May have to wait in line to get in but line did move fast.

Great cake and the best cappuccino we had in Vienna. Quick in and out and the ambiance is very cool.

We waited in a short line for 10 minutes and got a table. Waiter and waitress were polite. Cake and cream tasted good. Worth the wait.

Stunning! We walked in without a reservation and got a table on the ground floor. We got the Sacher which is superb and the strudel which is served warm and almost better than the Sacher, personal taste. The service is very fast and the waitresses are nice. Definitely worth a visit!

Servers are very rude. I waited in line and was seated upstairs. The hostess said she needed to clean the table and she would get me a menu. She forgot to get me a menu, and I waited to see when a server would show. I waited maybe 15-30 minutes, while the server kept looking over at me. I asked for a menu and she told me I had to be seated downstairs. I told her they told me to come up here (the lady literally sat me at the table) and she said "that is not true" while laughing and I'm like she told me she would bring me a menu. And the lady said" you need to be seated downstairs, that why you didn't get a menu, thanks". So completely rude, when I waited in line and was brought to that table. The server even admitted she saw me waited and didn't come by. I don't understand why she wouldn't serve me. I went back downstairs because I was confused if I was really seated incorrectly, and the same hostess brought back upstairs. I asked if she was sure I was in the right spot because I was just up here and they said I had to be seated downstairs. She looked very confused and said I was in the right spot. So I don't know what the other servers issue was. Then after I ordered and wanted the bill I needed to ask 4 separate times. Not a pleasant experience. When I came in August, the servers were much nicer and helpful. So sad because the drinks and food are good.

The interior is super bougie, centuries old bougie, and the layout is distinct. Almost like a tea party room with a separate room for the bar. Anyways, the cocktails were actually less than spectacular! For the price point, you expect more. Great outfit though!

I was super excited to try the world famous Sacher torte at the very place it originated. This place was just behind our hotel in Vienna. We tried to go by several times during our 3 day stay. It was always packed with a line around the corner day and night. Finally one evening I just got in by myself. I ordered the small torte and ate the whole thing myself. I knew I would probably pay later with a stomach ache but I didn't care....chocolate items are a obsession. It really reminded me of the chocolate torte I make from one of my beloved French recipe books. It's very, very dense and not too sweet. To me that's the key to a epic dessert.

We came in 2016 and had a nice time so came back this trip. It's now a bona fide tourist trap. Totally understaffed so service is terrible and nobody seems to care because people just keep lining up. The cakes are decent but no better than the dozens of other cafes in the area. Definitely a skip.

This is a special place-so accommodating and beautiful. The line is worth the wait to savor a piece of the one and only Sacher tort. Tina Scalvi Ni was especially helpful and kind to our group on New Years Day.