Aida

It is so busy cafe which you can’t have peace of mind or enjoy your coffee, no tables available and you have to wait to get table. I didn’t like the atmosphere as it is over noisy and the staff is not having chance to give attention to any customer they want to do their best but honestly it is impossible. Coffee is light I didn’t like it and sweet normal.

It’s a very nice place to stop for a cake and coffee. But also massively touristy. The staff is very nice but it can take time before you get someone to your table. The cakes are delicious and hot chocolate is heaven

Charming interior and the location is perfect, right in the middle of the shopping street so it was lovely to take a coffee break and warm up inside. The coffee was fantastic. Cakes were average. Not bad but everything had the same taste, kind of industrial and definitely did not taste homemade. Service wasn’t great. A bit cold and unfriendly. I still recommend this place for a cup of coffee or hot chocolate on a cold day.

A really cute cafe with lots of desserts. It is rather pricey and the cakes are really sweet. I really liked their coffe and hot chocolate. I got lucky and managed to get a table right away, but you might need to wait for a little bit until you get a table.

This cake is all hype - a complete tourist trap. I can’t understand why it’s famous. It’s loaded with sugar, dry, and honestly tasteless. The presentation may be beautiful, but that’s where the appeal ends. On top of that, the staff had a condescending attitude, as if they were running a high-tech empire. A bit more humility and helpfulness would go a long way but I’ll steer clear of this café and warn others about this disappointing experience. Don't pay 10 euros for that cake! It doesn't worth it.

Aida Café is simply perfect. From its beautiful exterior to the charming interior design, everything about this place is delightful. The service is impeccable, with everything spotless and well-organized, making for a very pleasant atmosphere. The star of the menu for me was the apple pie—it was absolutely perfect! Fresh, flavorful, and simply delicious. Overall, I highly recommend Aida Café to anyone visiting. It’s a wonderful spot to enjoy great desserts in a lovely setting. Five stars, without a doubt!

The best atmosphere in town. Tip! Go to the second level so you can enjoy the view of the market! Great coffee and deserts. A message to the personnel: SMILE ! IT’S FREE !

Cake heaven! We enjoyed a strudel and hot chocolate both were to die for. The selection is huge! Be prepared to leave feeling full! Thanks to Maria our server. Great recommendation and service.

It is so busy cafe which you can’t have peace of mind or enjoy your coffee, no tables available and you have to wait to get table. I didn’t like the atmosphere as it is over noisy and the staff is not having chance to give attention to any customer they want to do their best but honestly it is impossible. Coffee is light I didn’t like it and sweet normal.

It’s a very nice place to stop for a cake and coffee. But also massively touristy. The staff is very nice but it can take time before you get someone to your table. The cakes are delicious and hot chocolate is heaven

Charming interior and the location is perfect, right in the middle of the shopping street so it was lovely to take a coffee break and warm up inside. The coffee was fantastic. Cakes were average. Not bad but everything had the same taste, kind of industrial and definitely did not taste homemade. Service wasn’t great. A bit cold and unfriendly. I still recommend this place for a cup of coffee or hot chocolate on a cold day.

A really cute cafe with lots of desserts. It is rather pricey and the cakes are really sweet. I really liked their coffe and hot chocolate. I got lucky and managed to get a table right away, but you might need to wait for a little bit until you get a table.

This cake is all hype - a complete tourist trap. I can’t understand why it’s famous. It’s loaded with sugar, dry, and honestly tasteless. The presentation may be beautiful, but that’s where the appeal ends. On top of that, the staff had a condescending attitude, as if they were running a high-tech empire. A bit more humility and helpfulness would go a long way but I’ll steer clear of this café and warn others about this disappointing experience. Don't pay 10 euros for that cake! It doesn't worth it.

Aida Café is simply perfect. From its beautiful exterior to the charming interior design, everything about this place is delightful. The service is impeccable, with everything spotless and well-organized, making for a very pleasant atmosphere. The star of the menu for me was the apple pie—it was absolutely perfect! Fresh, flavorful, and simply delicious. Overall, I highly recommend Aida Café to anyone visiting. It’s a wonderful spot to enjoy great desserts in a lovely setting. Five stars, without a doubt!

The best atmosphere in town. Tip! Go to the second level so you can enjoy the view of the market! Great coffee and deserts. A message to the personnel: SMILE ! IT’S FREE !

Cake heaven! We enjoyed a strudel and hot chocolate both were to die for. The selection is huge! Be prepared to leave feeling full! Thanks to Maria our server. Great recommendation and service.

Bright Pink Cafe across Prada store. I ordered Cafe Melange and Chocolate cake! Great attentive service. Every table has an ashtray!

I went twice, the first time I got a Mozart latte, and it was so good! The cream was so thick I couldn't get to the coffee without a straw, it had such delectable layers of flavor. The second time we did a sit down lunch and had amazing sandwiches, Aperol spritzes, and an amazing brownie desert with chocolate and cream. The ambiance is so cute, and the staff is on trend with the decor. Such a fun stop, and a fun place to ha g out while sightseeing.

This one is located right next to the cathedral and main square. Lots and lots of collection of pastries. We decided to go there on last day of our trip but I wish we tried it out sooner so we could go there everyday of our trip . Yummy icecream and pastries , nice cool vibe because of location. Well priced .

Aida Cafe caught my eye with it's bright pink colors as I was walking through the historical center of Vienna. Apparently they have multiple locations, including one at the airport. They offer pastries, breakfast, cakes and various coffee drinks. Coffee culture is such a big part of Vienna so I thought I would see how this place fared with the others I had visited. Cheese strudel - $3 euros - This was one of the better tasting strudels that I tried on my visit to Vienna. The pastry was soft and slight crispy on the outside and had a great tasting cream cheese filling. Capuccino - $4.40 euros - The cappuccino here was just ok taste wise. Not as smooth as the ones I had in Italy, and a little on the pricey side. Tasty Morsel Sacher - $3.60 euros - This consisted of a slightly dry chocolate cake with some apricot jam. However the chocolate surrounding the cake helped to make up for some of the dryness. Overall, this is a good spot to stop by to enjoy some pastries and coffee. It's better than most of the Viennese cafes that I visited. And with several locations in the city and at the airport, it's easy to find.

A beautiful little cafe in the area! I'm glad I stopped here and wish I had more time. MOZART CAKE: Rich and chocolatey, it came with a side of cream and was absolutely delicious. If you're having a sweet tooth, this will do the job. VIENNESE CAFE LATTE: Ordered this off of the large drink menu and it was made perfectly, but the style isn't personally my favorite. I added a bit of sugar to sweeten it which was nice! The large dollop of cream in the middle became chunky as I mixed it in which I should've seen coming. If you like whipped cream, you may enjoy this topped with a bit of sugar!

Brightly decorated in pink with locations from adjacent Saint Stephen's Church to the airport Aida Cafe-Konditorei has been serving Vienna since 1913, their claim of "better than the original" Sachertorte drawing the ire of some though the light Chocolate sponge and ribbon of Jam is merely one of Aida's offerings. Now boasting 34 stores, arguably the most popular franchise in Vienna, it is seated inside that guests are offered pleasant service beginning at 08h00 daily, early arrival at the flagship finding Apfelstrudel still warm inside shattering Puff Pastry with a generous amount of Fruit and textural Breadcrumbs at the center. Happy to order housemade Whipped Cream with everything, though an Americano made from well-sourced Beans is best sipped black, additional Cakes include Hungary's Esterhazy, named after a former diplomat to Austria featuring Fondant, Apricot Jam and an Almond Meringue sponge lightly perfumed by Rum. Not sold on the Sacher Torte's billing, though certainly an enjoyable rendition cut large, Cremeschnitte has become something of a signature for Aida across the years and with layers of Puff Pastry breaking briskly around Chantilly Cream and Vanilla Custard it is easy to see why.

This was the third - and probably last - time we have patronized this restaurant in our visits to Vienna. This time, there were NO hard-copy menus, only the scanned-with-the-QR code kind. When I asked in German for a menu, the server pointed to the QR code and indicated that that is the only kind of menu they have. I had an awful time pulling up their QR menu and, after my husband chose his items, I lost the menu and couldn't pull it back up. The server offered absolutely no help. Although I wanted to try one of their specialties, I was so frustrated with trying to pull up their menu that I just ordered an ordinary croissant. The service our server provided was barely acceptable. Yes, they were busy because it's Saturday, but this server was tough, unhelpful, and almost rude in her interaction with us. New York City has a reputation for people being rude, which I have seen on only one or two occasions - they've been very helpful on all other occasions. When we were in Aida today - and had I not known better - I would have thought that we were in New York, considering the way they treated us. As to ambiance, it was okay but nothing special. It's a typical old-world bakery and coffee shop. The servers are dressed like U. S. high school girls from the 1950s. In sum, the cost, lack of hard-copy menus, and borderline rude treatment will keep us away from this place indefinitely. Learn from our experience ... don't waste your time and money. Go somewhere else.

Aida cafes used to be good, but during my last visit to Vienna, it was just terrible. This particular location was overrun by tourists, as expected. But besides the amount of people, the coffee and cakes themselves were just ok. I ordered an einspänner and it had way too much whipped cream (think tall glass with 3/4 whipped cream). The next time I ordered it with just a little cream, which they did not do. To my waiters credit, I could tell that he tOld the barista about the order. And when he picked it up from the counter and saw that it had way too much cream, he told the guy. The barista just said take it out with a spoon (useful being Asian and them thinking you can't understand German). I was handed my drink and literally scooped out 1/3 cup of whipped cream.

Seems It looked there were a lot of locals enjoying the cakes and gelatos and we did as well. Between the four of us in our party we sampled a variety of pastries and gelato. The favorite was the giants Zacher Torte Sundae. It's suitable for sharing to be sure. The Mozart Cake was also delicious with numerous thin layers of chocolate cream... very tasty.

One of the very well known cake shops in Vienna. Fast service and cheaper (but not cheap) prices.

I mostly bought cake here because I needed to use the restroom. There's a public one upstairs. Like most places, you have to pay for it. I didn't realize that at first though, thinking it was part of the pastry shop, so I said I'd BRB to "order." Then I felt guilty about my little white lie, so I decided not to lie after all and ordered cake to go. It was okay guilt-cake. Not exceptional by any means. Chocolate with a raspberry-chocolate coating on it. A bit dry, unfortunately, but the coating was good! The shop itself is really cute. Its right in the center of the action near Stephansplatz and is surrounded by lots of souvenir shops and international department stores. There are seats for eating in. Seems to appeal to one-time visitors based on its location and mediocre offerings.

Touristy but convenient place to get desserts and drinks on a cold day in Vienna. Many choices for drinks and sweets, plus a small selection of other foods too. You could do worse than here. Go upstairs for more seating.

Great corner location with lots of windows overlooking Stephansplatz square. A local suggested that we skip the tourist crowd on the main floor and venture to the upstairs dining area for a bit more space and less noise. During our first visit, we scored a table near the window and enjoyed the view along with our coffee and pastry. We returned for a quick breakfast, and then again for late night coffee and cake. Each visit was wonderful. Definitely a place I'd visit regularly if I lived in Vienna.

Had a slice of Moroccan cake and black forest cake, and I must say that the former was awful. The sponge was chunky, dry, and tasted stale. The latter was saved by the amount of cream in it but it wasn't particularly great either. Wouldn't recommend.

Read as 3.49. We wanted to have a pastry and tea on our penultimate day in Vienna. I ordered three small treats, a tiny sacher torte, a Klimpte mint/dark chocolate confection and another chocolate something or other. Alan ordered a poppy seed pastry and an apple strudel. I received the Klimpt and the sacher torte. I couldn't taste any mint in the Klimpt and the sacher torte was sweeter than I liked. I was glad they were both small. I liked the poppy seed best of any of the pastries because it wasn't very sweet. The apple strudel was also good and not too sweet. Tables are fairly close together and you have to wait at a stand up table until a sit down table is vacated and grab it.. Stools at the tables are low. The decor is white and black marble w/ pink accents and the staff wear pink shirts and blouses. We spend almost no time in bakeries, so this was a departure and I was sorry that what I ordered was disappointing to me. It's hard when you don't like cakes on the sweet side to know what you're going to get. Alan's ordering was more successful this time than mine. We're leaving tomorrow but if we weren't I doubt we would return.

I got a Pear Strudel and Aphfelstrudel to go here since there were so many people and tourists. The pear strudel was great, it had very good crispy crust (would have been much better right out of the oven of course, but I've heated it up in the oven so it's close). The filling is not too sweet and a little tangy. There's a faint star anise flavor (not what I would chose as the spice of choice for pears). Perfect tenderness of the pear baked with the perfect thickness of crust. The aphfelstrudel fell just a little short on the crust side since there's a lot more apples in the filling than pears, it's stacked up about an inch high. Plenty of apples and all baked to the perfect apple tenderness. The filling wasn't too sweet with plenty of cinnamon and also a little tangy-ness from either the natural acidity of apples itself or lemons. There's raisins in the filling though, I'm not a fan of plumped rehydrated raisins, it just doesn't taste the same. Also the perfect thickness of the crust. Great combination. I can eat this all day! No cream or ice cream needed. Usually when bakeries or restaurants get into opening more than 2-3 branches the quality starts going downhill so I usually try and avoid these places but Aida is different. Whatever it is they are doing it, keep doing it, it's great! The only thing that's keeping the full 5 stars is the way their ordering system is "set up" is not ideal. You go in there and it's just chaotic .. or maybe it's only because this location is in the dead central tourist location. Otherwise I would give them a 5 star!

Pros: convenient location for the tourists Cons: bad pastries and definitely not the "best ice cream in the world " Overrated food Major tourist trap Very disappointing pastries Very disappointing. I'd definitely pass this place

This is a reasonably priced, high quality pastry shop with respectful and efficient service. So sweet in all pink with white ribbons! I love their wrapping paper and paper bags - pink tissue with drawings of the Stephensdom and the prater riesenrad in white. I highly recommend the golatsche, flaky pastry with a soft cheese filling, and open-faced sandwiches, especially bacon and hot pepper, ham and horseradish, and cheese and chives. The maronicremeschnitte is also good. Aida is a franchise chain with 34 shops, some in Jeddah, Saudi Arabia, Croatia, Canada, and Bosnia. Ten shops were said to exist before WWII, all of them destroyed by air raids. Sit on the white plastic seats and enjoy.

I would go to this place for their pastries only. They have an endless variety of all sorts of reasonably priced sweets for Vienna. Ice-cream was not bad either. However, I did not like Aida's coffee at all especially Viennese famous melange , which they served me without whipped cream. It was bitter , burned and watery. Service can be very slow because this place is very crowded. Waiters are friendly and speak some English. Menu is translated in English and has pictures of all cakes and coffee they serve. In my opinion this coffee shop is worth trying, but Vienna has a lot more and a lot better coffee houses with a less hectic environment. Also for first time American tourists, you do not need to wait to be seated at any of these coffee shops. All you need to do is grab a table and wait for a waiter. This is how it works here .

The only thing I can vouch for is the gelato/ice cream, which is excellent. Whoever says the cart in the square close to it is better is clueless. The service was good and friendly and the place is at ground zero for tourists, so a worthy stop for some ice cream when roaming around Stephansplatz area.

Came here for some coffee and cake whilst catching up with a friend while I was visiting. I think it was the truffle cake I had. It was nice and airy and soft. And the cream was delicious. Cute decor pink and white all around. And perfect location in the center of Stephansplatz.

Great coffee with a wide selection of breakfast pastries and food items, all served quickly and in a great atmosphere. The coffees are all made quickly, with illy coffee. I also enjoyed their apple pastries. They have the best reputation in Vienna, and are as consistent as a bakery cafe can be. And way better than Starbucks!!!

This was a very pleasant little cafe in an excellent location in Stephansplatz. I had the bircher muesli, which was very tasty. The staff were patient with my rudimentary German and the food came quickly. If I had realized these were a chain, I may not have stopped, which would have been a shame.

Delicious cakes and big variety!! Not enough seats though, and quite pricey. But Its worth it. I enjoy the treats a lot and the service is good too.

It is said that Aida is the Starbucks of Vienna, if the person is being generous, McDonalds if they are not. I give this location and Aida in general "5 stars" for most tourists. First of all, it is adorable. Old fashioned, yes, but much of Vienna's service and decor is. Being served by girls in pink uniforms with silver trays is a part of the charm. I would say that Aida has the best parts of Starbucks; a known entity with consistent quality and service that makes you feel as if you belong. It is better than Starbucks in every other way for me. It has fantastically beautiful drinks and pastries with a girly interior. The location at Stephansplatz has is in the bustling pedestrian center. There is outdoor seating and an upstairs salon with seats overlooking the area. Just go and find an empty place, the server will come over shortly. You will certainly find better Viennese coffee salons, but Aida is a great introduction.

The ladies who work here are very nice and speak perfect English. All pastries are reasonably priced, around €1.80 and cakes are about €2.50 per slice. I tried the apple strudel here, which I heard is a famous pastry in Vienna and it was really good, nothing like I've had before back in the states. Fast service and it seems like a lot of locals come here! Cash only

As a total cake fiend, I insisted that we go into this place once I had read about it. Inside, there are throngs of people and case after case of beautiful cakes. Absolute heaven. We ended up having hot chocolates and a strudel since I was feeling a bit overwhelmed. Service is efficient, strudel was delicious, and hot chocolate had a thick layer of the real whipped cream Wieners seem to like on everything- that's ok, Gena approves of it.

Best cakes ever! I love their cakes and pastries and keep recommending to people who are traveling to Europe.

Very nice bakery with delicious cakes! Staff spoke English and were very helpful. We tried the vanilla raspberry cake and some other berry cake, unfortunately I forgot the name :P Both were very tasty, Vienna is a great place for pastry lovers! Definitely recommend!

The desserts here are alright... I had this hazelnut pastry, and it was really hard, but the flavors were phenomenal. They also suggested this chocolate cake with apricot jam, and it was yummy for the first 3 bites or so. Afterwards, each bite is a mouthful of sugar. I raised the review from three stars to four stars because of the relatively quick and free wifi. It's a nice place to do some work over something sweet.

A good place to sit and take a breath on your Vienna trip. Next to the Cathedral. I tried an exotic cup and it was delicious. The outdoor part and the indoor part next to the windows are good to watch people passing through the street. The prices are reasonable even relatively cheap.

Nothing special, chain cafe that is very crowded and a tourist trap. Staff gave us a hard time about using a credit card. The apple strudel was provided cold. We received better desserts at Sacher Cafe (where sachertorte was created-only truly original one). There are much better cafes to experience Viennese culture and/or history.

If you see an Aida when you are walking around in Vienna and you are from America, make sure you go in. You'll be glad you did. Decor is very unique - everything is pink and their cakes are so pretty and satisfying. A coffee would cost around 2-3 euros and cake 3 euros. The service at this location is really good, and you can always order more than you can finish and take it home. If you go to Vienna alone, you can just go in and find a seat - they will treat you well!

Have been here on multiple trips to Vienna. This past trip, we had the same waiter twice. Both times, he was incredibly rude. The second time, after being completely rude to us the entire time we were there, he made sure to tell us that he demanded a tip when telling us our order total. I am not sure where this man learned his manners, but I would like to inform him that it costs 0 euros and 0 effort to be nice to your customers, and they will likely tip you well in return.

Rudest service so far in Vienna. The cashier kept screwing up our orders insisting I order and pay for a child at a time and when we tried two kids orders . Ordering a bottle of still water was met with a disgusted sigh to the co worker. Portions were small and expensive. Many many better options up and down the street , don't settle for this junk.

My introduction to the Aida chain took place at the Stephansplatz branch. It's great that they seem to have a never-ending supply of just about every cake they offer -- they just don't run out, unlike other shops. They have plenty of different kinds of cakes to choose from. And I believe this particular branch stays open just a little bit later than many of the other pastry shops. Plus, their prices are lower than much of the competition's. The downside is that most of Aida's cakes just aren't all that good. Fine for squenching a sugar-withdrawal episode, but nothing to have a craving after when you're away from Vienna. There are better pastries to be had across the square at Cafe Weinwurm.

For "the best ice cream in the world," this place really fell flat for me. My family members were very happy with their flavors (sachertorte, vanilla brownie, chocolate, etc.), but the Straciatella was unfortunately not flavorful or sweet. Such a simple flavor is hard to mess up, so this was quite saddening. In addition, this location boasts free toppings including "strawberry snd chocolate," which were nothing more than room temperature syrup. Overall a disappointment. Would recommend going to the ice cream cart in the square, or taking the short walk to Kurkonditerai Oberlaa.

We tried the Sacher torte here because the line for Cafe Sacher was too long. It was nothing special really. Just a chocolate cake from the fridge (was quite cold not room temperature). Overall experience so so.

Hi, I'm Austrian and have never had such a bad coffee and 'cremeschnitte' in my life...unfortunately. I don't understand why tourists should go there.

Good ice cream. Horrible service form the employee taking orders. Was rude just because I asked for a cup instead of a cone. No reason to get upset.

Rude waitress, good pastries These cafes are all over Vienna. I went to two different locations during stay in the city. The food is pretty good and the coffee is decent. At this particular location I went in just to get s pastry. I ordered the Mozart cake which was very delicious. I would definitely order it again. The service however was awful. The Cafe was closing in 15 minutes so we took it for takeaway to eat in our flat. We had purchased Vienna cards which include a 20% coupon for the Cafe. We waitress made up some excuse when we tried to present the coupon and went from being able to speak English to only speaking German when we asked her why she wouldn't accept it. Our experience at the other Aida Cafe (not quite smack dab in the middle of the city centre) was much more enjoyable. Very friendly staff and yummy food. I would go a different location if your looking to try this Cafe.

6.3E for a mélange and truffle cake. A chain establishment with many locations throughout Vienna. The waiter was tall and cute and recommended this cake. It was mediocre, not much in taste, but the texture was fine. The mélange had fresh whipped cream on top though, which was really nice. More like a stop and go kind of place because it's so commercial.

Got a recommendation for this chain when we asked for the best strudel in Vienna. It wasn't the best we had on our trip overall, but did the job.

Good location, pretty crappy service, average deserts. So depends what you are looking for. If just for an espresso -no bad/average, view/location - awesome, but be ready for less then stella service. In the end, the server was even too lazy to tell us we forgot something on the table even though he walked by us twice while we were buying sweets to go inside after we had our mean and paid.

Love the vintage feel. A lot of choices for coffee and sweets. A good place to hangout :)