Brooklyn Brewery

I’ve been to this brewery a couple of times and always enjoyed my time there. It’s dog friendly and the bartenders are helpful and friendly. Plenty of places to sit and enjoy your beer. I got a flight and enjoyed different IPA variations.

I went on a free tour this Sunday and enjoyed some amazing places and top-quality beer. Although my English is not very strong, and I couldn’t fully understand all the explanations, it was still a great experience. The merchandise near the entrance looked lovely, but I plan to purchase some on my next visit.

Was in Williamsburg with my future Son-in-Law Mike, and debating a couple of places to start an anticipated fun kinda night. Glad we made our way to the famous Brooklyn Brewery! Quiet night, but still 1st class and attentive service, from the moment we walked in, found a picnic style table to spread out and up to the bar, with very friendly bartenders. Had a good discussion with the knowledgeable and friendly bartender Dan and had a couple of rounds of crisp, delicious beers. Related funny story about "Smuggling" Molson Brador beers from Canada and getting caught, when I was in Syracuse University. A jumble of seating options adds to the chill Williamsburg vibe and a semi-private room was hosting a birthday party! One of walls had a cool artshow from local artist Jocelyn Benford, have to get some merch on next visit, and obligatory pic in front of that famous "B". They have a limited food menu (mostly snacks - nothing really cooked). But unsurprisingly, a long beer menu. When place is busier they use QR code on the menu for ordering, but when a blit slower, the bartenders had no issue with guests ordering right at the bar and discussing all the beer options. So all in all, great ambiance, convenient ordering, and well priced options allowing you to spend as little or as much as you wanted. 1st Class operation all around, we will be back to sample some more of their great beer options! Go and enjoy this WIlliamsburg, Brooklyn jewel!

he atmosphere is fantastic—super chill and welcoming. It’s the kind of place where you can just kick back and enjoy yourself, whether you’re with friends or just grabbing a drink solo. And let’s talk about the beer: It’s seriously delicious. They have a great selection of craft beers, and everything I tried was top-notch. You can really tell they care about the quality of what they’re serving. If you’re into good beer and good vibes, this is definitely a place you should check out. I’m already looking forward to my next visit!

Visited Brooklyn Brewery for the first time and was impressed by the wide selection of beers. The staff was friendly and knowledgeable, and the large space is perfect for hanging out with friends. Definitely a great spot for beer enthusiasts!

Whether you like beer or not, come and hang out at Brooklyn’s centrepiece social scene. There will be something on tap that would tickle anyone’s fancy: from their take on the classics, to all the weirder stuff. While you are at it, have a gander around and check out the impressive interior: the big vats and pipes over a solid brick backdrop and mood lighting is iconic. As out-of-towners in Brooklyn for the first time, we enjoyed walking past the fully seated long tables on a Saturday night, seeing more empty pints around than filled ones. At ‘full house’ capacity, we were happy to be seated right next to a wooden keg for a table. We sipped away and soaked in the lively weekend atmosphere. There were no TV screens playing sports, and no one was on their phone. It was just lots of relaxed people enjoying each other’s company. Something rather nice this day and age. It was no surprise that we enjoyed every drink we ordered, which came with cardboard coasters that we took home as little souvenirs. For those with a bit more time, definitely consider signing up for one of their curated experiences such as a brewery tour. We made the most with the time we had but would definitely love to come back again.

Wow, what a place. The coziness and atmosphere are top notch. They have many different of their own beers on tap and their bartenders are extremely helpful and knowledgeable about their beers are great. Please prioritize and visit Brooklyn Brewery.

Disappointed as a Regular – A Missed Opportunity for Customer Loyalty I’ve been a loyal visitor to Brooklyn Brewery, appreciating their craft and the atmosphere they’ve built over time. However, my recent experience left me feeling undervalued and turned away, despite my consistent support. As someone who understands the importance of customer loyalty in the hospitality and brewery industry, it’s disheartening when a regular guest is not accommodated. I wasn’t looking for special treatment, just a welcoming experience that reflects the brand’s values. Moments like these can make or break a loyal customer’s perception, and in today’s competitive market, businesses thrive on repeat customers who not only return but also bring new guests with them. That’s why I’d love to offer some insight—free of charge—on how Brooklyn Brewery could enhance their approach to regulars and even attract more business: 1. Loyalty Program: Implement a simple system where frequent visitors can earn rewards, whether it’s a discount after a certain number of visits, an exclusive members-only brew tasting, or a free pint after a milestone. This fosters long-term commitment and encourages word-of-mouth marketing. 2. Waitlist Benefits for Regulars: Instead of turning away consistent patrons, offer a waitlist feature where regulars can check in and receive a text when space is available. This keeps the connection alive rather than pushing customers to seek alternatives. 3. Exclusive Promotions & First Access: Give regulars access to limited-edition brews or early invitations to events. This makes patrons feel valued and engaged. 4. Referral Perks: Reward customers who bring in new visitors. Maybe a free half-pint for every guest they introduce to the brewery. 5. Community Engagement: Brooklyn Brewery already has a strong presence, but a little extra outreach—such as a “Regulars Night” or exclusive tastings—would deepen relationships and make people feel like they belong. I genuinely want to see Brooklyn Brewery succeed and continue to be a go-to spot, not just for me, but for many others. But a single bad experience can create hesitation in returning. I hope management considers these insights—because turning away a regular isn’t just losing one visit; it’s potentially losing many future ones.