Boba Guys Union Square

Lovely bubble tea here. As an Asian with experience with a lot of bubble tea’s, this shop was good and tasted amazing. Service was also very fast.

I ordered and really enjoyed their signature drink Strawberry Matcha Latte. It’s a layered drink that consists of Organic premium-grade matcha, your choice of milk and their housemade strawberry puree. I added their boba to my drink. It is always delicious. You get small pieces of strawberry in the jam, which makes it taste very fresh and tasty. The matcha itself earthy and sweet, but subtle. You can choose from a variety of milks like organic whole milk, oat milk, coconut milk and almond milk. I usually get their organic whole milk. I really love their boba. It’s perfectly chewy, slightly sweet and always tastes fresh. I have never had a bad experience with their boba, and I’ve been coming to this location for a few years now. This location is small and cozy. Space to enjoy your drinks and food is limited. They offer delivery through third-parties, and you can order ahead for pickup. It’s located right next to Liquor & Deli on Union Square. There’s a parking garage right across the street, which you would have to pay for. Paid parking on the street is very limited. There is no free parking around or near this location. Staff is friendly, helpful and prompt. There are times that line is out the door, but they usually knock it out fairly quick. I have yet to try their Korean Banana Milk drink, but I hear it’s delicious!

The Korean banana flavor is amazing! We’ve tried a few flavors and didn’t love them, but this is like a creamy banana smoothie flavor. Yummy, soft boba!

The strawberry matcha boba from Boba Guys is my guilty pleasure. I usually get less sweet and less ice with whole milk. Enjoy!

Simple place with only a counter to order but it is the freshest boba with fast service! We ordered three different drinks, the vanilla macha and strawberry macha drinks were great, all our drinks were done under 10 minutes! We loved the drinks just wish we could sit and enjoy but the drinks were awesome! I will visit again!

Honestly I have never tasted iced tea this good in a while. I had the Strawberry Jasmine Green tea and it was REALLY good. I'm not a big fan of tapioca pearls so I care more about the drink content itself. I really recommend Strawberry Jasmine. I went a second time and got the Korean Banana Milk and it wasn't good. It didn't taste like banana milk at all. It felt like I was drinking a liquified version of a banana bread. Also, there are some crackheads that linger around the area and one even attacked my friend while she was in the store and none of the employees did anything to de-escalate the situation... which is kind of weird. They also have a sign saying they can't accept cash "due to a break in" but the sign has been up there for a while which is kind of odd? But other than that, no other problems.

I’ve followed the Boba Guys on Instagram for years and I can’t believe I finally got to try their signature drink! I ordered through a kiosk in the entrance and waited a couple minutes for my drink. I love the dairy-free alternatives and there is a lot of flexibility in customizing your drink. I wish I lived closer to a location!

Boba Guys is a must try! One of the best boba shops I’ve tried - and we have tried plenty. They have unique flavors you won’t find elsewhere and I hope someday they’ll span some store to TX! We got the Korean banana milk tea w boba and matcha strawberry milk tea w boba. Very tasty and filling. The drinks were not too sweet and I’ve had matcha + fruit milk teas before that can be overpowering w one flavor but Boba Guys did a great job of balancing this drink; you taste the matcha and lingering sweet strawberry taste afterwards. Delicious! Well worth the wait. We arrived around 12pm and saw that there boba was still be made; unavailable until 1pm. Had a flight to catch but we stuck around the area & I’m so happy we were able to make this our last stop! Heard that the lines can be out the doors sometimes so make sure you order ahead or spare some waiting time in case you get here on a busy day.

Love this hole in the wall location right off of union square! boba guys is known for their famous strawberry matcha lattes, usually very pretty looking too! My usual go to is a Korean banana milk with almond milk so it's sweet, but I wanted to try something new! Since it's a smaller location there is only one server working, there isn't ever a rush so your drink will be made quick! I tried one of their seasonal hits; the matcha caramel latte. It's pretty good but I definitely recommend less sweetness as the caramel over powers the matcha! Also if you want the degrees of separation aesthetic for your social media pics when you get the drinks, tell them not to mix the drink!

This location is super tiny and the self-ordering system does not work well. I placed my order AND PAID but apparently it did not show up in the system/queue when the order checked. I showed them the transaction from my credit card app, but she said the self-ordering kiosk has had issues... so I ordered and paid again... I was walking a lot in china town and wanted a fresh drink, so instead of the matcha or boba drinks, I chose LYCHEE OOLONG fruit fresca this time around and I was happy with the choice! The drink was lychee forward combined with vanilla notes from Tie Guan Yin from Tea People (Boba Guys uses tea from Tea People). They used lychee and blended them it seems as you can chew on the pieces of lychee in the drink which was tasty and refreshing. Highly recommend trying the Lychee Oolong fruit fresca, BUT it was toooooo sweet at 100%. I would recommend less sweet unless you are looking for a sugar rush haha.

There are SO many boba places to choose from but this place hit the spot. The store is pretty small...just enough to fit the ordering counter and a few people but service is super quick so I can't imagine the line gets too long (there is also an order online option). Union Square is across the street too so you can find a spot there to sit there and enjoy your boba if you want since there aren't any tables inside. There is an in-person counter and a tablet to order from. I tried the horchata boba which was perfectly sweet, refreshing, and filling.

I recently tried the Strawberry Matcha Latte at Boba Guys, and while the drink was good overall, I felt the flavors weren't as balanced as I'd hoped. The matcha really took center stage, overpowering the subtle sweetness of the strawberry. I was expecting a more harmonious blend where the fruity notes could shine alongside the bold matcha, but the strawberry flavor felt more like an afterthought. That said, the matcha itself was smooth and high-quality--exactly what you'd expect from Boba Guys. This is just my personal preference, though, and I can understand why so many people love this spot. Their drinks are creative and use premium ingredients, so I'd still recommend giving them a try.

This boba guys has changed quite dramatically. The last time I had the boba here before Covid-19, and they held their advertisement on point, where "they take boba and tea into next level", as said on the cup. But today I went to get a jasmine milk tea with boba, and I was surprised disappointed with the boba, becuase boba guys are know for their boba. The boba I had was rock hard and definitely old boba from the night before. Before COVID boba guys's boba are super soft and chewy with hit of honey flavor. And today's my order of the boba was not what I expected at all. The store has changed as well, there's no one in the front to greet customers and I waited for a bit to have a person come out. I hope they hired employees who care about the company purpose, and don't make mistakes like serving an old boba.

Could've been better for sure! As a Canadian, all I hear about are the cool place we don't have in Canada. Boba Guys was definitely one of the crazes when it first came out and so when I was in town I decided it was a must try pit stop I had to make. This location was near China Town and located right beside this bridge/ passageway that was very long to walk (and dark!). Getting into the store, you have to order through their kiosk. They are cashless so you had to pay through a credit card. I opted for the matcha strawberry with boba, since it's what I've been wanting to try for years now. Boy oh boy was it a huge disappointment. When I received my drink, I immediately noticed that my drink had very little strawberry on the bottle, not like the photos i've seen before at all! (Refer to my photo for reference). When drinking it, all it tasted like was milk. No matcha taste, no strawberry taste, straight milk. Tapioca was okay with it's texture and chew as well. I've definitely had better. Overall, this was a huge let down. It was quite expensive for a drink, lacked flavour and not what I was expecting at all. Can probably skip this drink for my next visit, but still glad I got this checked off my list.

Delicious boba! I got the Strawberry Matcha, which is their most popular drink. It did not disappoint. Matcha was flavorful and paired perfectly with their housemade strawberry puree. I opted for less sweet and they barely gave any strawberry puree, so maybe stick to regular sweetness level. I've gotten regular sweetness before and it's still tasty. Boba was fresh and chewy.

I always make it a point to at least hit up Boba Guys at least once every time I travel to SF. I decided to try the Ube Latte with chia seeds this time around. I was a tad bit disappointed with the drink given my very high expectations based on my prior visits. The drink tasted a bit watered down and I didn't feel the Ube purée that they added was enough to actually taste the ube. I came on an early Friday afternoon and there was no wait. The shop is a small space with no indoor seating and located right outside of Union square right before a tunnel entrance.

Boba Guys is always a must when I'm in San Francisco! I always order the Strawberry Green Tea Fresca, since I'm a fruit tea type of gal. I thought it was very good! I love the fruit teas that aren't too strong on the tea taste, and there was ample strawberry taste, so the perfect combination for me. If you're not a milk tea type of person, I would definitely recommend their Frescas. Their service is always very fast as well!

So happy that they're not only in the Bay Area now!!! I used and still go exclusively to this place on my Bay Area trips and i'm glad they partnered with Local Kitchens to take their drinks further inland. Food; 5/3 Stars, nothing had ever come close to flavor and quality that this brand brings to my palette. All my out of state friends still tell me their thoughts of boba and that I ruined their experiences with brands that are not Boba Guys. Service; .5/1 Stars, Service could always be better, I always found that when ordering at this and any other Boba Guys locations you are just an order number. It's always busy so we can excuse that. Ambiance; 1/1 Stars This and every Boba Guys location does what they can and make their ambiance's close to each other and for that I'm thankful. It feels like a clean and upscale drink every time.

I'm sure you've heard of Boba Guys, so I doubt there's anything I can add that you haven't heard. For me it's a solid go-to spot if I'm feeling like having bubble tea and happen to be nearby. The quality is good: real tea, soft/chewy boba, a variety of toppings and Straus milk. My Pandan Caramel Matcha Latte was delicious, though probably still a notch sweeter than I'd like. (One downside is you can't choose a sweetness level.) I do love that they offer seasonal specials. Eyeing the Hojicha Banana Milk one to try next time!

Super small joint where you order on a kiosk. Drinks took about ten minutes to come out. Black Sesame Latte: 2.5/5 Wasn't too sweet but the sesame flavor tasted almost artificial? Boba was fine, overall decent creamy drink. Lychee Oolong: 3/5 I like the chunks of lychee inside. Tea had a sweetness. Also fine, more refreshing drink.

I was in the mood for some boba, so I decided to stop by Boba Guys for a quick bubble tea fix. The shop is quite small, which makes it ideal for a grab-and-go experience. While there's no seating inside, the nearby parks offer a great spot to enjoy your drink outdoors. The boba I ordered hit the spot--it was perfectly sweet, just the way I like it, with warm, chewy tapioca pearls that were incredibly satisfying. One of the best things about Boba Guys is how customizable their drinks are. You can choose from a variety of milk options, different tea flavors, and a range of jellies and toppings. Plus, you can adjust the sugar and ice levels to your preference, making it easy to create your ideal drink. The service was impressively fast; I only had to wait about 5 minutes for my order to be ready. If you're looking for a quick and tasty boba experience, Boba Guys is definitely worth a stop!

I got the classic milk tea with boba from Boba Guys, but I was let down. The boba was super hard, not chewy like it should be. It made the drink not so great for me.

I haven't been to this location in over a year but was happy to be back. Prior to covid, the lines would be out the door at any time of day, but we were able to walk right in. I tried the pandan caramel matcha latte (strong matcha, loved the caramel) and the banana milk which was delicious. I also picked up a cookie and pandan caramel popcorn and both were okay. I wish they had a Boba guys local to me so I could try all their specials.

I'm not sure why it's taken me so long to try Boba Guys, especially given their popularity in the Bay Area! My boyfriend and I shared a classic milk tea, which was good. It was a bit too sweet for our taste, but the tea itself was creamy, and you could really taste the flavor of the tea. I'll definitely be back to try their fruit-based drinks, which I believe they're best known for.

As an avid fan of banana milk , I knew I had to try the Boba version of Korean Banana milk. After trying it three times across 3 different locations, I am happy to report it is now my favorite thing on the menu! The drink is made with a homemade banana jam combined with oat milk, which makes the drink both dairy and caffeine free. The drink has a very strong sweet banana flavor which I appreciated. I also tried the Strawberry Matcha Latte (their signature drink!) and the Rose Black Tea (not pictured), both of which were very good as well! Their American-made boba is both soft and chewy, just the perfect boba texture. Now I'm just waiting for them to open a location in Texas...

I've been hearing about this place for ~10 years now and was finally able to try it out. The quality was disappointing. The drink was very diluted with water and tasted bland / watery. Top 2 worst boba drinks I've had. The boba ball was nice and soft, unfortunately, it was like drinking good boba balls in a cup of water.

I'm not a big Boba person, but my family loves it, so I often get Boba for them. The only time I treat myself to Boba is when I head to Boba Guys because of the authentic taste of their matcha and strawberry. The boba balls are soft and chewy. Their drinks don't taste overly sugary or artificial like those from other Boba places. It's a real treat every time, and it's the perfect way to treat myself while treating my family. My son doesn't typically enjoy snickerdoodle cookies but Boba Guys' ube snickerdoodle cookies are absolutely amazing! A tiny shop with a kiosk located in downtown San Francisco.

Just past/or before the Stockton tunnel. We were wondering what this long line was about? Food: Strawberry Matcha Latte - delicious and pretty cool looking. You can see the strawberry puree, non dairy milk, and matcha level at the top. Dirty Horchata - delicious but the SML was the better drink. Service: Fast, courteous and just a pleasant experience.

I've been to a few Boba Guys in the Bay, but this one holds a special place in my heart because this was the first one I've been to (and I've been to many)! This review is long overdue, but I just went to this location recently and it made me realize how superior Boba Guys's beverages are from so many other boba shops. The tea is fresh and punchy, not watered down. I appreciate that you don't pay extra for oat milk (I always feel punished for being lactose intolerant when you gotta pay extra... it's not my fault I'm lactose intolerant lol). And the boba is always cooked to chewy perfection.

I've tried Boba Guys in NYC, Long Beach, and now in SF! My husband and I were walking back to our hotel in Nob Hill from Union Square and I decided I wanted some boba tea and found Boba Guys nearby. It was fate! I went ahead and ordered on their self-order kiosk and picked out a milk tea as I didn't want something too caffeinated in the afternoon. There was a wait as the teas are made to order. I ordered it less sweet; I believe I chose 25% sweetness as I'm trying to cut down on sugar but not taste. I also asked for less ice as it was cold out but I still wanted an iced milk tea beverage. It worked out and I was handed my drink a few minutes later. This shop is super small as others have noted. It's for grab and go, mainly. There really isn't a spot to hang out or dine in so just grab and go.

You guys made it super quick,and I'd say I love the black boba. usually when boba places make it quick the boba is bad,but this time it was lovely. --Benji 5/20/24

I've had boba guys a few times in NYC a few times, and was pretty disappointed. I decided to give west coast boba guys a try, and was pleasantly surprised. I got one of their seasonal summer drinks with ube + jackfruit. I love trying new flavors, and i had never seen anything like this. The jackfruit was slightly sour for my liking, but the bud and coconut added a nice creaminess. In NYC, my main gripe is that boba guys is watered down, but I didn't experience that here. I'd definitely come back, but would probably try a different drink.

It's easy to consume loose leaf milk tea, with black pearls made from cassava roots and plenty of sugar. Therefore, I chose an alternative that was beneficial to my health and well being. Even at Boba Guys, it's good to have more than just plenty of options on a plastic cup. It's a good thing I came to Boba Guys as early as possible before the line starts to get longer. The one near the tunnel towards Chinatown was one of the most popular, so be patient if the line had lengthened. Once it's your turn, you must choose your drink as soon as possible. Like many bubble tea shops, it's imperative to support Asian owned businesses. The Tea people in Boba Guys had done a great job working together to get the drinks done right. The matcha they're using was culinary grade in top quality. The plastic cups, the bamboo boba straws, and the rest of the merchandise were the best assets that made Boba Guys bright.

Calling all my boba lovers You have to try boba guys!! Their menu is so expansive and they have a lot of unique drinks - I tried the Korean Banana Milk and it was delicious!!

I was in San Francisco for a weekend in late August 2022 and stopped by this location on a Sunday afternoon around 4 pm. The store was just a short walk from my hotel in the Mission area, and it's also pretty close to Chinatown. It's mostly a takeout place, with just a few stools that serve as a waiting area. There was a short line when I arrived, but otherwise was not busy. I ordered a small iced black milk tea with regular milk and tapioca pearls, at 50% sweetness. It is possible to customize toppings, milk type and sweetness levels. My drink came in just under $6 after-tax, which is pretty much what I was expecting. The drink was very well made, the tapioca pearls were the perfect texture and the sweetness level was exactly what I wanted. I would definitely come back or try another Boba Guys if I come across one.

Seriously love this place. I've been a customer for years. When they first opened, line was out the door and wrapping around the block. It has now calmed down with the other locations that they've opened. My favorite drink is the Strawberry Tea Fresca. Super refreshing and perfect for summer. My mom always gets the Strawberry Matcha Latte with oat milk. My sister loves the Classic Black and Jasmine Milk tea :) Boba is always fresh.

I stopped by Boba Guys after it was recommended by a local San Franciscan friend! I was excited to try it out because I'd heard amazing things. I ordered the Hong Kong milk tea since I love the condensed milk and that sweetness in my milk tea. I'm not sure if it's because we ordered off the kiosk, but I didn't get the option to select a sweetness or ice level. The tea didn't really have flavor - I wish I could've made it a bit sweeter. It's an order and go type of spot - no chairs and tables inside to drink boba.

My girlfriend and I got the strawberry matcha latte, considered one of the classic drinks here apparently. I was pleasantly surprised that the strawberry wasn't overly sweet and didn't overpower the matcha. The matcha could have been stronger but overall a solid drink, nonetheless. This specific location is a grab-n-go, but you can walk over to Union Square, which is about a 5-minute walk away! Follow my Instagram and TikTok @thephotographerfoodie! :)

My go to Boba Guys location. The drinks they make here are always great. It's not watered down at all. It is a popular location and there's usually a line. It's located right before the tunnel entering Chinatown and on the edge of Union Square. My go to drinks: - strawberry matcha latte - tie guan yin oolong - decaf black (on days where it's late but I want something sweet) Price point...we are nearing the $5-$10 for a single drink. It's on par with the other premium boba places in SF.

Our go to boba place in the Bay Area. They are known for their strawberry matcha. Rich in matcha flavor, not too sweet, and a great twist with the real strawberry chunks in there. I've always had luck with their boba texture as well. You can order online/app or at the kiosk for convenience. They do have a rewards program here. We Felt like the workers didn't really have much urgency and weren't as helpful as we were trying to confirm the drinks that with nondairy were separated from the rest bc of an allergy.

Wow, not only the quality but the service went down since 2021. No one there to greet you, they made eye contact but did not even talk to me. I understand the automatic order iPad from the front but at least provide service if you're asking for a tip. Got a black tea with no milk and my partner got the black sugar hojicha--terrible. The drink itself is bland and lost its quality. The boba used to be tender and full of flavor not its chewy and bland. This used to be a hyped up boba shop back in the day but not anymore.

Might have been my own fault because I was trying to be a bit more adventurous but I ordered the Korean banana milk oat latte or whatever and it tasted like straight banana bread. It wasn't bad but I wish the flavor was more subtle. Do not recommend unless you LOVE bananas. The boba however was warm, fresh, and delicious! Drink: 5/10 Value: 5/10

What the hell is every one smoking?! (Can I have some?) But this was horrible. My friends love Boba guys and always rave about it. So when I saw BG in the area I was on it!! I usually get the milk tea first to try. Usually a good boba place you can't mess up on a milk tea. In hindsight, maybe I should have gotten their most popular drink? (Whatever that is, I wanna know.) Anyway, the milk tea, even though I got 75% sugar was mostly sugar and milk and a hint of tea flavor. The worst part was the boba. The boba was as hard as a rock. Either it was way undercooked or old but it was not soft and chewy. I could have probably used it as bullets. This is my second bad experience with BG. The first was from a friends wedding. Even so, the milk tea wasn't good there but I thought I give them a try in their actual store. Next time I'll most likely just skip.

Best boba in the Bay Area hands down! The dirty horchata is to die for and they have plenty of non-dairy milk options.

We got the strawberry matcha milk tea with boba. Liked the matcha strawberry tea. The boba was hard as rocks. The vibes and service were great.

I've only been to Boba Guys twice in my life and the first time, I got the Classic Black Boba Milk Tea. So basic! This time around, I wanted to try something more unique. This second time around, I went with my boyfriend and I got the horchata milk tea with boba and he got the Korean banana milk which are both in the specialty drink section of their menu. I really enjoyed my horchata drink that used rice milk, so naturally dairy free! Of course, you can sub pretty much any drink with non-dairy milk to my knowledge. My boyfriend is not a huge boba drink kind of guy but he liked the flavors of his drink overall. He didn't get any toppings though, how lame! Overall, this is a staple whenever I come to SF and can't wait to try more flavors!

They got our order wrong when we ordered a 16 ounce large Boba they gave us 24 ounce and when and when we said decaf, it gave us caffeinated black. and the girl who worked there was very sassy and rude.

I've had the locations in Los Angeles bookmarked, but I haven't tried them. I decided to try Boba Guys in the city it all started during my trip to San Francisco. I know they are known for the Strawberry Matcha Latte, but I was craving for something light and refreshing. The Strawberry Tea Fresca (5 stars) was perfect for a hot day. The strawberry flavor was delicious, and it was exactly what I was craving for. The boba was chewy and sweet. My husband liked the Classic Black milk tea. We liked the quick and friendly 4 star service. We were happy with our drinks that would like try other locations now.

Drinks are good! Pricey but overall good experience. Got the strawberry matcha latte, and espresso milk tea. Strawberry matcha latte was smooth and not overly sweet and was the perfect blend when mixed. Espresso milk tea was how I would expect it to be, caffeine and milk tea. Again, it wasn't overly sweet. Love the brown sugar from the boba getting mixed in with the drink. Boba pearls have good qq texture and sweet. Solid grab-and-go spot for boba. Strawberry matha latte: $5 Espresso milk tea: $6.15

Because the store is small, a few people in line could make it look busy and the mix of online and in person orders could cause congestion. We ordered two Strawberry Matcha Lattes with no boba and oat milk, however when the cashier repeated our order back for clarity, she noted that we ordered boba. I thought it was odd that this is their default as boba has an extra cost if $0.65. In any restaurant or store, I would advise checking to make sure your order is correct and you're being charged the right amount. I did appreciate that they filled our cups up even when I asked for no ice since I didn't want our drinks to be diluted. I found it odd that there were four people in the back making drinks, but the flow of orders coming out were slow. It would be a plus if their order online website allowed for ice modifications-I only ordered in person because this feature wasn't found online.

Nice people and good boba. Boba is warm and seems fresh and chewy. Drinks are... meh in my opinion. However it is nice, they don't charge for changing the milk types. Straws are also biodegradable which is great! plus free stickers at the counter :)

I love Boba guys for their Boba, and their fruit tea beverages I love getting the strawberry drink with almond jelly, I forgot the name of it I haven't been there in a while and I always order that

My favorite thing to get here is their Thai Tea. My most favored quality is that there drinks are the perfect balance between sweet and bitter. The service could be better but the staff are very nice.

The boba was rock hard the drinks tasted nasty like milk with flavor added and it tasted spoiled there's a tall long haired white man with a nasty attitude my whole experience was ruined plus I traveled a long distance and I was looking forward to trying it for the first time and it really disappointed . I also got baked good items and they were stale ( a cookie ) the staff was horrible the food was horrible and it js overall left a bad experience for me I will take my business somewhere else and I suggest others the same

I would have given 5 stars because the drink tasted awesome. It took the person two drinks to make my order and both were wrong. She gave us the wrong drink for free. We ordered lychee oolong tea with no boba. She gave us one oolong tea and one lychee oolong tea with boba. The upside was that the lychee oolong tea was great and the service was fast.

I placed an order through their website which was pretty easy. Pick up was easy but one of our item was wrong so we had to go back to get the right item. The price is a bit higher than other boba joints which was justified by the quality drinks but this isn't the case anymore. Korean Banana Milk With Boba: This drink was pretty sweet and has a strong banana taste. It tastes like a more liquidity version of a banana smoothie and not something I would order again. Cloudseeker With Boba: This drink reminds me of Starbuck's Unicorn frappe; it's creamy & almost just as sweet. Definitely not something we would get again. Black Sugar Hojicha With Boba: It didn't have the brown sugar cup Rim but it was sweet from the honey boba. The hojicha taste is strong & balanced out by the black sugar. This was better than the other drinks but not as good as their classic/Jasmine green milk tea. Honey Boba: Their boba is still very soft, chewy, & a great consistency/texture. White Rabbit Matcha Cookie: You can barely taste the matcha and didn't taste the white rabbit at all.

Hipster boba branded shop! Icon of anteater slurping the boba drink, is adorned! Tea and boba is fresh and spot on! One can count on boba guys to deliver the goods on boba tea drinks!