Carmen H.
Yelp
I attended a birthday dinner last night at Bask Steakhouse. My husband and I were the first to arrive and they promptly sat us in the main dining room. When you walk in, the decor and ambiance is breathtaking. However, it isn't a huge restaurant and the kitchen is open to the main dining room, so it can get very smoky in there. Bask recently opened, so it was very packed. Once we were seated, we were greeted by Alexander, our waiter. He provided us with some drink recommendations and we placed our order. We ordered prior to the rest of the party joining us, but it still took awhile for them to come. To start, we ordered the Laurel's cider and two sides to the same coin. By the time we received our drinks, the rest of the party had arrived. We really enjoyed both drinks.
Alexander asked us if we were ready to order because we had to place our order for everything at this time. I was hesitant about this method, as I didn't want our appetizers and entrees to come out at the same time. He ensured us that this wouldn't happen and all of our food would come out fresh. He gave us some time to review the menu and asked if we wanted bread service (I thought this would have been offered in the beginning when we first sat down, but this wasn't the case). We ordered an assortment of appetizers, which included pork belly, broiled oysters, crab cake, and a lobster tail. There were a variety of thoughts about the appetizers, but the biggest takeaway was the broiled oysters weren't even hot or broiled. I had one and couldn't eat anymore because they were lukewarm and didn't taste cooked all of the way. For entrees, majority of the table ordered steaks and the lamb racks. Additionally, a few guests ordered entrees, such as scallops and a fried lobster tail, along with the seafood macaroni and cheese and garlic mashed potatoes as sides. I was excited to receive my entree since the appetizer was a disappointment, but unfortunately the entree was a let down as well. My steak and mushrooms came out cold. It was inedible. I had to mention it to Alexander and he said he would take care of it. My steak was presented back to me, I'm assuming by the manager, and it was still cold. He said he thought I didn't like the way it was prepared, but I said it was the temperature of my entire entree. It was brought back to me a third time with no improvements. This time I just kept it since they weren't really trying to make it right. I truly couldn't understand how a steak, fresh off the grill, could come out cold. The best and hottest thing I had was the seafood macaroni and cheese. Alexander did bring me a side of creamed spinach and it was okay, but still didn't make my entree edible. Everyone else didn't have the best things to say about their food either. I'm not sure if these are new restaurant mistakes or this will be the standard for this restaurant, but I really hope they make improvements, as it truly has potential to be so much better.
We all ordered more drinks and desserts to end our dinner. The desserts we ordered were the buttermilk cheesecake, crème brûlée, campfire and the cinnamon roll bread pudding (table favorite).
Overall, this visit to Bask steakhouse was underwhelming and didn't really fulfill my expectations. There is a lot of room for improvements to the food and service.
*My favorite things: ambiance, drinks, and seafood macaroni and cheese*