Park Plaza Budapest

I paid for a river view room so it had a good view of the parliament building but otherwise, not recommended. Firstly, when checking in, I was asked to pay with a non-AMEX card. While this is okay, I asked that I be given my room first so that I can open my luggage bag, locate my visa card and bring it back down to the lobby to pay. The staff at reception flat out refused and demanded that I open my luggage in the lobby. I politely refused as I didn’t want everyone in the lobby looking at the contents of my bag. He shrugged and told me I have to pay. It was humiliating to be opening up my huge 28-inch suitcase to look for my visa card in the middle of the lobby. I am a frequent traveller and never have I been treated this way. You have a card guaranteeing my booking. I will be staying in the room. It would have taken me less than 5 minutes to go the room, unpack in privacy and come back down to pay. Second, the room is outdated. Carpet looks disgusting and no slippers are provided. There were spiders on the walls. There was hair in the shower from the prior guests. Third, upon check out, the reception staff offered to call a “taxi” for me. When the taxi arrived, I was surprised to see a black car pull up. I asked if the driver is going by taxi meter. He said “no, fixed price”. The fixed price to the train station (10 minutes away) was at least three times the usual taxi price. What a scam. The hotel knew perfectly what they were doing. This is unacceptable. When you want a “taxi”, you are not asking for a private transfer.

Nice place to stay, close to many buildings, monuments and the like. Had a good view in house of Parliament, and on the fisher bastion when getting the elevator. Rooms are modern, quiet and well maintained and clean. Restaurant has sufficient choice when one does want to dine out. Place to return to.

We loved this hotel. Great breakfast, friendly staff, and a room with a fantastic view. ||We stayed four nights and enjoyed the hotel immensely. Our room was on the fourth floor facing the river which provided an amazing view of the parliament building and river. The room was comfortable and clean. There was a wide choice of food on offer at breakfast. The hotel has good transport connections, and some of the main sights are walkable. There are also a number of good restaurants close to the hotel. ||We will definitely stay again next time we’re in Budapest.

Hotel is well located near the castle district. The public transport around the hotel is fantastic and makes it easy to get around the city. Staff are all friendly and helpful. Hotel rooms are comfortable and modern. Our room had a lovely view of the river and the parliament building. Only negative I have is that the bathroom fixtures are a tad dated.

Excellent location, very convenient for sightseeing, close to metro station. The room was bright and comfortable. However the carpet might need something (be more clean or changed) and make sure the shampoo and shower gel is refilled before you decide to have a bath. In our room the bottles were empty (which is not a big deal) but the staff brought us new ones straight away. The staff is extremely polite and smiley. We didn't have breakfast so I don't have an opinion about that. Overall recommended.

Agota in the lobby bar was outstanding! She would predict my every order and make sure nothing would be missed. Awesome check-in and check-out, where everyone made me feel home. The room was outstanding, with prime view to the Danube and the Parliament. The location is perfect, and very well served of public transportation. Thank you for your amazing hospitality! Bravo!

Fantastic views ( you can choose a river view or a castle view - we chose river) which can be the only thing that drove the cost. Nice enough hotel but in terms of quality I would compare to UK Premier Inn. Clean and tidy but lacking any atmosphere. Great base to explore Buda and Pest.

The hotel itself is located in a lovely position overlooking the Danube and Parliament building. My room did not have a very nice view, considering it was a superior room I had a very small window looking out to a small square of what looked liked weeds. The bathroom was not up to a very good standard, very grimy and the handle to pull yourself up from the bath had fallen out of the wall. The room was cold and 3 times all of the lights went out. One reception member was extremely helpful. Sorry to complain but for a Raddison hotel it was not up to standard

I paid for a river view room so it had a good view of the parliament building but otherwise, not recommended. Firstly, when checking in, I was asked to pay with a non-AMEX card. While this is okay, I asked that I be given my room first so that I can open my luggage bag, locate my visa card and bring it back down to the lobby to pay. The staff at reception flat out refused and demanded that I open my luggage in the lobby. I politely refused as I didn’t want everyone in the lobby looking at the contents of my bag. He shrugged and told me I have to pay. It was humiliating to be opening up my huge 28-inch suitcase to look for my visa card in the middle of the lobby. I am a frequent traveller and never have I been treated this way. You have a card guaranteeing my booking. I will be staying in the room. It would have taken me less than 5 minutes to go the room, unpack in privacy and come back down to pay. Second, the room is outdated. Carpet looks disgusting and no slippers are provided. There were spiders on the walls. There was hair in the shower from the prior guests. Third, upon check out, the reception staff offered to call a “taxi” for me. When the taxi arrived, I was surprised to see a black car pull up. I asked if the driver is going by taxi meter. He said “no, fixed price”. The fixed price to the train station (10 minutes away) was at least three times the usual taxi price. What a scam. The hotel knew perfectly what they were doing. This is unacceptable. When you want a “taxi”, you are not asking for a private transfer.

Nice place to stay, close to many buildings, monuments and the like. Had a good view in house of Parliament, and on the fisher bastion when getting the elevator. Rooms are modern, quiet and well maintained and clean. Restaurant has sufficient choice when one does want to dine out. Place to return to.

We loved this hotel. Great breakfast, friendly staff, and a room with a fantastic view. ||We stayed four nights and enjoyed the hotel immensely. Our room was on the fourth floor facing the river which provided an amazing view of the parliament building and river. The room was comfortable and clean. There was a wide choice of food on offer at breakfast. The hotel has good transport connections, and some of the main sights are walkable. There are also a number of good restaurants close to the hotel. ||We will definitely stay again next time we’re in Budapest.

Hotel is well located near the castle district. The public transport around the hotel is fantastic and makes it easy to get around the city. Staff are all friendly and helpful. Hotel rooms are comfortable and modern. Our room had a lovely view of the river and the parliament building. Only negative I have is that the bathroom fixtures are a tad dated.

Excellent location, very convenient for sightseeing, close to metro station. The room was bright and comfortable. However the carpet might need something (be more clean or changed) and make sure the shampoo and shower gel is refilled before you decide to have a bath. In our room the bottles were empty (which is not a big deal) but the staff brought us new ones straight away. The staff is extremely polite and smiley. We didn't have breakfast so I don't have an opinion about that. Overall recommended.

Agota in the lobby bar was outstanding! She would predict my every order and make sure nothing would be missed. Awesome check-in and check-out, where everyone made me feel home. The room was outstanding, with prime view to the Danube and the Parliament. The location is perfect, and very well served of public transportation. Thank you for your amazing hospitality! Bravo!

Fantastic views ( you can choose a river view or a castle view - we chose river) which can be the only thing that drove the cost. Nice enough hotel but in terms of quality I would compare to UK Premier Inn. Clean and tidy but lacking any atmosphere. Great base to explore Buda and Pest.

The hotel itself is located in a lovely position overlooking the Danube and Parliament building. My room did not have a very nice view, considering it was a superior room I had a very small window looking out to a small square of what looked liked weeds. The bathroom was not up to a very good standard, very grimy and the handle to pull yourself up from the bath had fallen out of the wall. The room was cold and 3 times all of the lights went out. One reception member was extremely helpful. Sorry to complain but for a Raddison hotel it was not up to standard