Artelexia

I've been a customer since 2020. I have shared my purchases w/ friends and family over the years. Recently took friends this past weekend. The store is set up beautifully, tons to admire and purchase. We all left with things we loved. Unfortunately, the customer service has been underwhelming EACH time. We went to Cocas y Cocina (next door sister store) 1st. Employee seemed bothered I grabbed an apron off the rack, which was only for display purposes. How a customer would know that, not sure. The way the employee worded it was a little rude. Not sure I was even greeted. We all went next door to ARTLEXIA, they sell some of the same merch. Friends had questions about merch and it came off as bothersome to be inquiring about an item. For stores as beautiful as these, I would expect the culture and vibe to be uplifting and positive. Not the case what so ever. There were a few examples I can list. Asking if a frame came in other shades, employee said they were all different and brought one out instead of bringing out a few to pick from. We then asked about the same apron that was also hanging and we asked if we wanted one did we ask for one, and employee looked at us as if we were crazy, again CYC hanging aprons were only for display. I checked out first. One of my friends checked out after and received a free tote for her purchase. Never did anyone share there was a free bag promotion. Asked if I could combine my purchases from Cosas y Cocina and/or purchase more to get the bag and it was a no. Asked both my friends what they thought, and their consensus was mutual, lovely shops but lousy customer service. No nice greeting/welcome, no thank you for shopping w/us, or see you next time, just dry. Malas VIBRAS.

Cute shop with gifts, books, clothes, and household goods. The store is colorful and fun. I purchased a Horchata scented candle and a “La Jefa” water bottle sticker for my daughter. They have a beautiful mural out front that is great for pictures.

I loved this shop so much including the other 2 that are close to one another I traveled 2 hrs to come visit it. The shop is super organized and cute, full of so many goodies. It seemed to be that the owner was present and gave a warm welcome to her store and I love it. Only thing I did not like was the Women at the register she wasn’t friendly and had an attitude. I was trying to ask other questions about the stickers up front but me and my husband honestly wanted to just walk out. I understand we all have those type of days but if a customer is being friendly and kind there’s no need for that type of energy. Other then that lovely stores the owner has ❤️

I like to come here to find cute things. I also decided to buy some gifts for my niece and nephew. Would definitely recommend this place to anyone. It has gifts for anyone. They sell paletas, cards, gifts, and etc.

I placed an order online a few days ago for some Mexican hot chocolates (as gifts). I hadn’t received a message within the 24 hours mentioned on the website, so I decided to visit the place in person for pickup. When I arrived (close to closing time) I noticed they were quite swamped with work. This is understandable since it’s the holiday season. I felt so bad for coming in prematurely, but a lady (who I assumed to be the owner) there was incredibly nice. She went ahead and gathered my order very quickly and sent me off with three cute bags with the hot chocolate inside. That sweet lady demonstrated excellent customer service despite the inconvenience I caused, hence the five star review.

This is a nice and colorful vibrant gift store. You can find a lot of beautiful handmade Mexican souvenirs.

This is a must visit in North Park! So much cool stuff and cool community integration. Buy from them!

I loved all the things this store had but most of the prices are hefty. I bought some candy, cookies, marmalade, and a cute little dish that was on clearance.