Arctic Guide Service AS

We booked a 2-day Northern Lights tour and had an amazing experience. The photos were included in the tour price. A special thanks to Boris – everything was very professional.

Booked a northern lights chase. Had a really nice time, the guides were really nice and chose great spots. The booking confirmation has 3 different adresses, took a while to figure out wich one is the right one to meet up because none of the adresses are actually labelled. The one you see most is the office adress, the one linked to „show map“ is the drop off point. Pretty far down in the e-mail you‘ll find a long text about different meet-up times accoring to the seasons, and above that is a long text which holds a lot of non important information except the meeting adress.

With only two nights in Tromso that happened to be snow clouds I was delighted to be in the company of a local driver on the bus tour who was knowledgeable and a safe and experienced driver (Gregga). We drove to Finland as the skies were clearer there and saw this natural beauty. Grateful if the free photos also ✨

Very nice experience! This provider was not our first choice but since our original trip was cancelled they had some empty slots and let us in for this tour. Very good service, warm indoor with leather seats. Travel time and speed was fast for the whale watching location where we spent good amount of time. We spotted plenty amount of Orcas and some humpback whales! Stuff was professional! Trip was overall so immemorial so had to give 5 stars!

We really enjoyed the walking tour "In the Footsteps of Roald Amundsen" with the excellent guide Manuel. We covered such a lot of Tromso's history and present day. Manuel was helpful, engaging, humorous and very knowledgeable. Would definitely recommend it.

They don't like other tours take you as far as possible even to Finland for the best possibility of seeing Northern light. Apart from big bus and hot chocolate, there is nothingelse. Keep telling us the parking limitation for big buses. So we had very few stopping places to see Aurora. Go if the sky is clear then they are cheap. Otherwise, if you have very little time and the weather in Tromso is bad, choose a small bus pay more to avoid disappointment.

When we entered, a blonde woman was sitting at the back table with her legs tucked in. Even though she saw us coming in, she didn’t bother to attend to us. Only after we said, "Hello, can you help us?" did she come over. We asked for information about fjord tours, but she looked at us as if she was disgusted and responded in a slow, reluctant manner. In fact, she didn’t even want to interact with us at all. She watched us with a condescending and uncomfortable expression. It was very strange. I don’t recommend this place to anyone.

Pro: > we were able to see the Northern Lights > and the tour bus was changed on request > we were dropped back in time to see the new years fireworks. Cons: > The guide arrived late and the bus’s heating was broken when it arrived, it was heating up too much, a person fell sick, threw up after feeling suffocated > No signage/person at meeting point: Participants were supposed to gather at the meeting point 15 minutes prior to departure however there was no signage or any indication at the meeting point about the tour, no person from the company was present for information. Everyone was thoroughly confused. > The tour is of 5-6 hours. We were only taken to one place which was just 30-40 mins away from the city centre. The whole time was spent in the same small location where the guide dropped us. Many people got bored and kept waiting in the bus after the initial viewing was over. Perhaps we could have taken to one more place for viewing.