Anantara Riverside Bangkok Resort

Anantara Riverside Bangkok|One of the finest riverside hotels offering a true one-stop service experience. Upon arrival, I was pleasantly surprised to find that the hotel has direct access to a small shopping area, which made things so convenient.||Check-in was smooth and professional, thanks to Miss Meena who was very attentive and welcoming. We stayed for 2 nights, and although our busy schedule left us with little time to explore the hotel fully, we managed to enjoy breakfast every morning. Special mention to Sky, a young, high-energy staff member who made the mornings even more delightful.||The Chinese restaurant here is fantastic — highly recommended. The hotel also provides a boat service to ICONSIAM, which was very convenient. Our room was spacious, cosy, and offered a breathtaking panoramic view of the Chao Phraya River.

From the moment the taxi door opened, we were greeted with exceptional customer service — and this continued consistently throughout our stay from every single staff member. This is truly a leadership and HR triumph, reflecting the very best of Thai culture, values, and hospitality. A wonderful hotel with an outstanding team who made our experience unforgettable.

I made the mistake of taking out a paid Essence Club membership at this hotel that on face value provides a number of attractive benefits. Problem is, trying to use them! The process of using the vouchers is very convoluted and requires you to book everything through the Essence team, not the hotel. Not too much of a problem but it takes ages to get a reply from them! I messaged and mailed THREE different contact points before someone finally got back to me after 6 plus hours. Service 2/10. Then I tried to use a voucher that requires a 5,000 food credit to be paid to get a free night in a room. Surprise surprise “those rooms are all fully booked”. On a Sunday in low season? Yeah right. Then tried to use a voucher for a free birthday cake. Get told that it can only be booked by dining in a restaurant with a 500 bill. Checking their app and the ONLY condition that is listed is dining in a restaurant. Are staff making up their own T&C as they go along? Honestly this hotel used to be great before COVID. Since then service and quality have nose-dived and the membership scheme, rip off that they seem to go out of their way for you not to use, wouldn’t touch it with a barge-pole! Update: Pleased to get the (what looks like their standard stock copy / paste) reply to my review. They didn’t actually DO anything though. Sent an email AGAIN the next day asking for an update. 5 hours later, nothing!

The resort was perfect for my family trip. The riverboat service was fantasic and offered trips to RiverCity, Icon Siam as well as Sathorn Pier/Sky Train station, so getting about was extremely easy. The resort itself had everything we needed and there is a mall and 7/11 right outside.

Every time we stay at the Riverside it makes us so happy. It has tranquility like no other hotel in Bangkok. Totally authentic and peaceful. We love the place.

My recent stay at Anantara Riverside in Bangkok was unfortunately rather disappointing. The property is visibly aging, with clear signs of wear and tear throughout. Room amenities were minimal and lacking, falling short compared to many other 4-star hotels in Bangkok that offer far superior accommodations. Breakfast, temporarily served at Trader Vic’s Polynesian restaurant due to the regular venue being closed, was chaotic, overcrowded, and poorly organized, significantly detracting from what should be a relaxing start to the day. Moreover, the external public areas urgently need a comprehensive refurbishment rather than mere superficial touch-ups. The attempts at repainting ugly spots simply aren’t enough to conceal the hotel’s deteriorating condition. It is clear that time has caught up with Anantara Riverside, which desperately requires significant repairs and a full-scale renovation to regain its charm and appeal. On a more positive note, the service provided by staff members was genuinely excellent, as they consistently made efforts to ensure guests felt welcomed. Additionally, the hotel’s beautiful pool area and lush gardens remain its standout features, offering a pleasant and relaxing atmosphere. The complimentary boat service to Sathorn BTS station was also convenient and reliable.

A nice resort hotel not so far from the city centre. The room is spacious and has a nice river view. The bathroom is also spacious. One down point is that the in room TV is not a smart one hence the contents are somewhat limited. The hotel provides nice facilities and also decent breakfast selections. The staff are very polite and friendly.

We stayed in a one bedroom corner suite with wrap around balcony. Room was great, very large lounge area, separate dining area, 2 toilets and good sized bathroom. Views of the chaophraya river were very nice. A special mention to Dada in the lounge club, her service and professionalism were excellent as she assisted us with an incident that we weren’t happy about. She made sure we left feeling comfortable and happy. All staff are incredibly friendly but her service made our stay even more pleasurable… many thanks Dada.