Amara Resort and Spa

We loved the whole experience. Nice size resort without being crowded. Perfect location. The Salt Rock restaurant was better than the 'famous' ones we went to in town. The elote was excellent, as was the arugula salad and street tacos (fish and beef, both perfect) We opted for the non-alcoholic cocktails one night and they were light and refreshing and very tasty. Highly recommend. The room was beautiful and well stocked, including a treat for couples (IYKYK).

Excellent! Had a great stay. Staff was highly competent, hard-working, friendly, accommodating and knowledgeable about the hotel and the area in general. Gave us helpful visitors tips. Rooms were nice, clean and free of maintenance issues. Restaurant bar served up really good cocktails. Outdoor dining and pool areas were really fun. Even the valet parking and golf cart shuttle was excellent. No complaints from this old, crabby New York lawyer. Looking forward to next visit.

Amara Resort and Spa is an absolute gem! The atmosphere is serene and inviting, making it the perfect place to unwind. The resort boasts spectacular views, and the recent remodel has elevated the entire experience with beautiful, modern updates. From the moment you arrive, you’re surrounded by gorgeous scenery and a truly relaxing ambiance. Whether you’re enjoying the spa, lounging by the pool, or taking in the stunning Sedona landscape, every moment feels special. We had an amazing stay and will definitely be back! Highly recommend!

Location is awesome. Shops and wonderful restaurants are in walking distance. The hotel is hidden down a mountain so their are golf carts to bring you up to the street if the walk is too much for you.Out most of the day but to return to a comfortable bed and soft pillow with a luxurious robe was a perfect end of the day, Request an electric teapot to you can enjoy their specialty teas. Concierge was very helpful and engaged. Enjoyed exploring the property down by the river and the snoopy rock vista. The pool and hot tub was a bonus. The added events like star gazing evening and yoga morning were appreciated. The staff from valet to the concierge to wait staff were all kind and helpful. I would stay there again if the opportunity arises!

Our family of 5 spent one night at Amara. We chose the resort based on previous reviews and proximity to uptown. Service all around was amazing! Everyone was so pleasant and helpful - front desk, valet, bar/restaurant, and more. It is extremely rare to have a positive encounter with every single person at a resort, but at Amara we did! We highly recommend this resort!

Brianna and Raina were very accommodating and did wonderful to explain and care for my wife and I weeklong stay. The staff was all friendly each day and were attentive to our needs and also our needs to relax. The resort is laid out beautifully with the main attraction being in tune with the sounds of nature and the beauty of the red rocks. Every was friendly and made sure we are safe.

Amara's goal seems to make guests' stay as relaxing and stress free as possible. Front desk, restaurant, valet staff, and even folks who scrub the internal glass doors are full of smiles and nods. Rooms are not large, but are airy and modern. Our second floor room had a small balcony overlooking the pool...chilling and sipping wine must be nice there in warmer months. The hotel is organized into three building on each side of the pool. The buildings are connected by exterior walkways, so you're exposed to outside temp and wind for a few seconds. Accessing a small gym (with Red Rocks view though) also requires a sprint across the driveway. The parking situation was actually quite convenient. Valet works fast - text before leaving the room and the car is ready when you get to the front door. Amara must have hired the most pleasant valet teams around. They certainly deserve the tip at check out. If there is a small negative its that the cleaning staff speaks no English. Nada. To communicate, you better know a few words en Español. We would also suggest that management frees us some space in refrigerator and 'bar' shelf for guest's usage. Currently, it is all taken by for-sale drinks and snacks. Overall, we really liked our stay.

Wonderful Resort! We celebrated my wife’s birthday at the Resort. All aspects of the property are amazing! The staff and service is phenomenal! They aim to please and make you happy and comfortable during your stay at the resort. The on site restaurant, Salt Rick is magnificent!! We ate breakfast, lunch, and dinner there….The bartenders make the perfect cocktails !!

Beautiful resort. Pet friendly which is important to us. Staff was generally attentive. Room was nicely done. Restaurant food was very good. Issues: We reported our toliet was running on Friday of our stay. It was never addressed. Room cleaning. On first day when the maid came to clean we said just let us get dogs ready to take a walk. Said she would return in 15 minutes. We walked for 30 minutes room was not cleaned. We ended up just getting towels replaced and trash emptied throughout our stay. With other hotels we have stayed getting the room cleaned when traveling with our dogs has not been an issue. Ice policy is problematic.

What a great find! Right in town but down by the creek so nice and quiet! Free valet parking and if you want to get up the hill into town- they'll drive you in a golf cart. Reception was a warm welcome. They even have a little chalkboard welcoming your pets by name. Room is lovely, clean and spacious. Bathroom immaculate and shower sumptuous. Bathrobes and even a yoga mat. We went right to the spa for the free steam room. Wonderful! You can shower and change if you want. You can go natural or wear a bathing suit. We were the only 2 in there. We couldn't even see each other thru the steam. We interspresed with cool showers. They have toiletries available, robes, slippers and towels. We then enjoyed some mocktails outside in Adirondack chairs and then around the firepits. Be sure to walk down by Oak Creek. The water is clear and they have more chairs down there and a swing.

To be honest, I'm torn between a 3 and 4 star review. I had expected more from a "resort and spa." If it had just been a hotel, this would easily be a four star review, but as a resort, it fell short for me. The good: We enjoyed the pool. My daughters said it was one of, if not the best, pool they'd ever swam in. The woman at the checkout desk when we left was AMAZING. She went to the pool to see if the topless woman was still there (yes, that happened while my girls were at the pool) and reported it to people at the resort who could deal with it. She could tell I was frazzled at check out and asked if there was anything she could do to make it better. She ended up going to the bar to get me a cup of tea because the tea and coffee are taken down before checkout. She also walked with my daughter back to the pool to help her look for her wallet and let her in the room we'd checked out of to see if it was there. She did all of that with a smile, and I'm sad I did not get her name to give her a shout out. I also liked that Amara had a big dispenser of grapefruit infused water in the lobby that was refreshing on a hot day. Everyone we came into contact with that worked valet was great. As far as the room goes, the bathroom was clean and had a nice, big shower. The beds were comfy, and we liked that we had a patio (though ours was thick with mosquitoes and brought many mosquito bites home with her). The bad: The waiter we had for dinner at SaltRock was standoffish and unfriendly. He wasn't good at suggesting food, and he rarely checked back on us. The pork belly tostadas were delicious, but everything else we got was ok at best. The skillet street corn tasted off, and my husband and I ended up not feeling so well. For picky eaters, you probably don't want to eat here. My daughter couldn't find anything she wanted on the menu and ate toast for dinner. I was quite disappointed that the tea and coffee were taken down very early because I always like to grab a cup of tea on the way out to start my day the right way. One of the women working the front desk lacked people skills. Thankfully, the excellent staff members are more memorable for me, our room was nice, and the pool was wonderful, so overall it was a decent stay.

Immaculately clean room which is something I have not experienced on this level while traveling since 2020. Very comfortable bed and room. I had everything I needed on site. Appreciated the valet parking included and shuttle up the hill to local shops. Awesome creek views, delightful pool and outdoor areas and delicious restaurant.

I am conflicted writing this review but I think I had higher expectations... The Amara Resort and Spa is nestled perfectly below the main street in Sedona. It offers a tranquil hideout surrounded by nature's true beauty. I had been wanting to vacation here for a while after enjoying lunch on a previous visit. The grounds are very tranquil, however, there is some missed potential here. For starters, guests do not have access to an ice machine and constantly need to call room service. Sometimes, the restaurant is closed making delivery of ice companied with longer wait times. We had booked a creek-side king room, which was a pretty penny! I was surprised to see so much damage to the furniture and the lackluster presence of the bathroom. There was also a very strong smell of detergent or perhaps cleaning supplies upon our arrival to the room. The creek side balcony was beautiful, but I didn't realize the creek itself is not private property to the resort. When trying to enjoy the peaceful and tranquil environment, we found various parties (who were not staying at the resort) swimming and fishing along the creek. It was surely an unexpected surprise. On our first full day there, I luckily woke up early and began to lounge by the pool. By the time 11:00 am or so rolled around, the pool was packed and many patrons didn't have a lounge chair to sit on. There was also a greater need for umbrellas considering the strength of the sunshine. I selfishly wish this was an adults-only resort but the children on the grounds were respectful. With regards to room service, we ordered some appetizers from the Salt Rock menu and the chips were extremely stale. Not to mention, the wait time for a chips and guac order was greater than an hour. Overall, I did have a relaxing time and the staff did provide excellent service. I think during my next visit to Sedona, I will explore other options for lodging.

I had the pleasure of staying at the Amara Resort & Spa, and it truly deserves a glowing 5-star review. This resort is a must-visit destination that left me eager to return for another unforgettable experience. The exceptional service provided by the staff, including the front desk team and the on-site manager, Jennifer, truly enhanced my overall experience. Though my stay was brief, I couldn't help but notice the myriad of activities and amenities I unfortunately missed out on, such as exploring the nearby trails, indulging in a relaxing spa treatment, and soaking in the serene atmosphere by the creek. Nevertheless, these missed opportunities only serve as motivation for my next visit. The resort grounds are simply stunning, providing the perfect backdrop for a solo retreat, a romantic getaway, or a fun-filled girls' trip. The onsite restaurant and bar exceeded my expectations with their delectable cuisine and top-notch service. The courtyard has a magical ambiance, especially at night, while the views from the pool area are nothing short of breathtaking. Plus, for fans of Charlie Brown, the proximity to Snoopy Rock adds an extra touch of charm to the experience. In summary, Amara Resort & Spa offers a truly unforgettable stay, catering to every type of traveler. I can't wait to return and make the most of everything this exceptional resort has to offer. I would be absolutely thrilled if Amara Resort & Spa were to extend another invitation for me to stay in the future. (Even if it is during non-peak season)

We just had a very quick overnight stay in Sedona and picked this location due to the reviews and recommendations of others. We took a chance on Hotwire and felt so thankful when the hotel we wanted is what we got. Thankfully so - because if we had paid full price for this we would have been greatly disappointed. For what we paid ($275 for one night) it wasn't quite so disappointing. What went well: the check in process was smooth, the hotel staff were kind, and the valet guys were top notch. What didn't go so smooth: the room and the property look nothing like the pictures. We paid extra when we arrived to get a room with a view, however, the only way you could see the view is if you leaned out over the balcony and turned your head to the left. We arrived around noon there was food sitting outside of several of the rooms as well as a dirty diaper outside of one of the rooms. We did tell the front desk about this and by the time we got back from our dinner, the diaper was picked up, but all the food trays were still there. None of the reviews that I read that you almost have no choice but to valet park your vehicle. There is a big steep hill that you have to go up and down to get to the hotel, and at night it is super dark. I had a near miss driving down the hill after dinner. Possibly my fault, but if there was any type of lighting at all on that hill, it wouldn't have happened. Another thing is that and a lot of the other reviews. You see a really cute little creek that right by the hotel with a swing and everything. But the water was completely stagnant when we were there, and the swing did not exist.

Amazing resort. Such a great location central to just about everything. Seated right on the creek overlooking some pristine views. Vibe was amazing. Staff is incredible from reception all the way to valet. They made us and our pups feel most welcome. Would highly recommend and will come back.

Wonderful stay at the Amara resort in late June for a girls' trip. The customer service was amazing...from the front desk staff to the delicious on site restaurant, SaltRock. I loved the Winds of Change massage from Amy. This was a unique experience that included a guided meditation, rattles, sound bowls and crystals in addition to a relaxing massage. Highly recommend!

BEST HOTEL I HAVE EVER STAYED AT! EXTREMELY PET FRIENDLY!! FELT WELCOMED FROM START TO FINISH! All you have to do is text them & they answer fast! Drinks are great, food id great, staff is great...you will pay a tad more than other spots but it's worth it! Nice area on the side for dogs to relieve themselves! Near everything! Literally! I love the parking situation never cluttered, they have a great system! Thank you parking attendants! STAFF JUST SOOOO FRIENDLY!!! Thank you soooo much!!! We will be back that is a promise!!!

Beautiful place, even down to small details. They really put some thought into making everything look nice, with added touches like waterfalls and fire pits surrounded by comfy chairs. Staff was unfailingly excellent, from the valet, to the front desk, to the restaurant. We ate breakfast there every day -- it was one of the best breakfasts I have ever had, and was priced fairly. They even let me substitute a nice fruit bowl in place of potatoes with no up-charge. On the value side, I might add as well that they upgraded me to VIP status just to be nice, at no charge. The place tends to surprise on the upside. Amara is located just down the hill from restaurants and shops. My only issue with the hotel is that I went there, in part, for the pool, a very nice infinity pool under a gorgeous view of the mountains. Unfortunately, it was not terribly well-heated, so I ended up not using it. But otherwise, it's a first-rate kind of hotel.

The exterior of the resort is gorgeous and you can beat the pool view and getting a room overlooking it for the gorgeous view you see in so many pictures (however not all pool-facing rooms get that view). Common area, pool, jacuzzi is really nice and it's heated! There are also Fire pits open at night as well bringing in the cozy vibes. The room itself is a little outdated, some water damage marks like cracks on ceiling and holes. The building smells a tad musty too. As some others said the layout of the bathroom is a little funky, probably because they built a huge closet instead of a bigger bathroom. We had a courtyard facing room with the pool but on the curve end so would miss the mountain. Complimentary valet (no self-park), coffee/tea from 6-9am is part of the resort fee. There's also a Little creek area behind the pool for a nice walk Navigation a little hard to find off the main road but it feels secluded and is actually very close, just dips down a bit from the main road. The resort is also Dog friendly! With the resort fees + the overall price, I thought what we got didn't necessarily match what we paid and was expecting a bit more than just a gorgeous courtyard/pool area. Staff were all generally friendly so no complaints there.

I have stayed at this property two times. Once in the summer and once in the winter. The first time was excellent. The second was a challenge. Beautiful setting. The beds are comfortable. Breakfast is not bad. The creek behind the hotel is very picturesque. The level of service was poor and after 8:00pm it was non-existent! Not sure if I will be coming back, as there are many other options in Sedona.

We wanted to do a little staycation in arizona and we like taking the 2 hour drive to sedona to go hiking. I love how this hotel is pet friendly! My boyfriend and I are always looking for great hotels that allow pets. The staff was so friendly and it was super cute that they had our dogs Ava and Luna on the little welcome dog board. It was a rainy day and we still decided to go anyways, the creek was like a milky chocolate color and I didn't get any pictures on the cute swing. Maybe next time! I like how you can also get a golf cart ride to the restaurants nearby. And a walk back isn't so bad. We had a fantastic time here! We didn't get a chance to hike this time. I just wanted to thank Amara Resort and Spa for your hospitality and being pet friendly. Ava definitely enjoyed all those dog treats!!! We would definitely come back!

AVOID AT ALL COSTS! We came here for dinner back in April for my bachelorette party and had the worst possible experience and had our weekend ruined completely. We got there for dinner, we had made the reservation in advance and asked for outside seating. When we got there, they were unable to accommodate, fine we understood. Then we noticed our service was very rushed. We weren't offered any refills for our drinks or asked to order dessert. We thought it was very weird but we figured maybe they were busy or it was a new server. When we finished with our rushed meal and paid, two managers came out to our table and told us there were some damages to our car in the valet. To clarify, I understand accidents happen, but it's the way we were treated and the situation was handled that prompted me to share my experience. They said the damages were very minor and we could totally drive the car and they will pay for any repairs. That's when we realized, and they confirmed, the accidents had happened right when we got there which now explains the rushed and terrible service. They offered to cover 50% of our meal and we argued and had them cover 100% since the service was terrible anyways. The valet didn't even bring the car around (because of the damages) so we had to walk to the car and my side mirror was hanging on by a thread. There was absolutely no way I'd drive at night with a full car without a side mirror, absolutely dangerous! It was definitely not a minor damage. They didn't even bother to tape the mirror to make it safe for us, we had to go find them and ask for tape ourselves. This was so f ehh straying and all our plans for that night and the next day had to be cancelled because we didn't want to drive anywhere with the car like that and we were all shaken. We just decided to go back home and end the trip early the next day and on our way we stopped by the hotel to express our frustration. The assistant manager said she would offer us a complimentary stay to makeup for the trip they ruined and she said I could email them asking for what I felt was reasonable. After I sent the email, the manager emailed back saying they are not able to offer anything to makeup for everything and only pay to get the car fixed. This was so frustrating and we all felt so mistreated by the way this situation was handled from getting terrible service to them changing their minds. This is not accounting the time I spent trying to get my car fixed and having to get time off from work/school to makeup for something they did. Even if we were offered the complementary stay, I wouldn't have stepped foot in that place again because of the awful treatment and experience we had but it would've been nice to see they are trying their best to make it right. But the manager did not seem to care at all and was the rudest person I've ever encountered. If you're thinking of going to this place, think twice. There's lots of other beautiful resorts in Sedona who don't have racist, unethical, and rude staff.

My second day at this spa--left a review on trip advisor yesterday and they won't let me do it again lol. Today Lindsey was my therapist and whoa! Talk about incredible patience! I love deep pressure and she was able to maintain that but work literally in slow motion. At times it almost felt like the clock stopped while the muscle was melting. I'm here with my work sisters and we all have been stunned by the quality and caring of the therapists here. This is definitely the place to come if you want THE BEST services!

Stayed here during our visit to Sedona. Pros: comfortable bed. Awesome pool area that's family friendly. Clean rooms. Nice fitness center that has a nice aroma from the spa next door. Cons: tucked away from the Main Street so you'd have to drive and or walk down a somewhat steep path. Which also means to walk up the path to get to street restaurants. Yes there's the option of golf cart from the staff but that also involves extra $ tips. WiFi not very fast and connection is average at best. Nighttime best to keep windows closed due to night time gnats , in the summer time that is. Parking valet. Or walk up the path for self parking Can get noisy when there's a wedding out in the courtyard Generally had a good time. But nevertheless I think next time if we were to come might go for a facility that's easier to park and get to/from the streets

Incredible customer service, delicious food and pampering room! Thank you to all the staff for making our stay experience the best! You rock Amara!

I took a trip with the family to beat the heat for a few days and feel better. Hiking to the vortex supposedly makes you feel better; I'm not sure if it worked. The resort was beautiful, tucking away in the pine trees on the river. The service was courteous and always friendly and helpful. The rooms were clean and spacious. I rate it as a four, not a five because they allow pets in the rooms. If you can afford a resort like this, you can board your pet at a fancy pet hotel. I love animals, but I still think you should respect those who don't. I would recommend staying here for sure. I hope to be back.

The Spa itself is honestly a joke. When you first enter the locker rooms, it's incredibly outdated, things discolored, broken. The stream room is truly unacceptable -- in order to add eucalyptus to the steam room, they give you a spray bottle that you yourself have to spray to create the fragrance, which is ridiculous for a spa that touts itself at its level of caliber. The steam room also wasn't sufficiently hot to produce an adequate effect. Then when I went to take a shower, there are two showers in the spa men's room -- one was entirely broken and the knob fell on the floor; the other shower was essentially what you'd expect in a hospital shower -- really lousy, depressing experience. Then, when we were waiting for our massages, the snack area was deplete, the spa water was being depleted by employees coming out in between, speaking loudly, laughing, giggling, all around customers who are trying to enjoy the experience and paying way too much money for it. The staff's behavior was quite rude during this time and ruining the experience. Also, the snacks themselves are essentially little bags that look like they're from a grocery story with nuts in them. There's nothing elegant, tasteful, or spa-related about them. There is also no hydromassage at the Spa and no other types of treatment -- it's essentially a locker room with a half working steam room plus the massage rooms, so not really much of a luxurious "Spa." The massage itself was OK but I was charged a supplemental charge to make it "deep tissue," and the masseuse barely went deep at all. The environment of the massage room as well was inadequate. The tables aren't heated, the blankets are cold, the ambiance is just all off. It was uncomfortable from the get go. At the end of the massage, I was told I was going to be charged a 22% tip on a $300 massage. Honestly, I am all for tipping staff and love to tip generously, but 22% on $300 is unreasonable and substantial. I would probably have still given $30-40, but being charged almost $70 (!!!!) JUST for the tip - come on, that is really crazy. To add insult to injury, the experience was poor, the service was poor, and I had asked if I could select my own quantity for tip but they demanded that this is policy and this is something I HAVE TO pay. It was uncomfortable in the moment in the lobby, so I tried to work it out by disputing the charge with my credit card later, and even then they wouldn't budge. I don't understand - I did not authorize or agree to them tipping that much. They said I agreed to it before the massage when it was being booked, but I never booked it - someone else did and they consented to that charge. If they want to get every client's consent for a 22% charge, they should either reach out to each client on each reservation ahead of time to get their consent to their terms and service charge, or they can get their client's consent on the day of the massage before starting. It just seems dishonest and the entire experience left a very bitter taste in my mouth. Of note, I travel the world and get massages everywhere I go, and this was both one of the most expensive massages that also turned out to be the worst experience I've had in a spa. Would never go back.

Compete Garbage. Had our "honeymoon" there. We felt like prisoners in a tourist trap. Would not recommend. The reason for this post is because they censored me, by deleting my comment on Instagram that was an honest factual review, because it made them look bad. The Amara's recent social media post is completely misleading. It is NOT a "cute little hotel". It costs over $500+ a night, plus $30 just to clean the sheets, daily. They don't provide any yoga, the view is obstructed by trees. There are so many mosquitos, that they even give you mosquito bracelets. Drinks are $15 each, and never-mind the expensive food, such as $20 for a piece of "Avocado Toast" or $30 "Mini Romance Kit" they leave in every room, along with $7 corkscrews and $60 375ML bottles of Tequila. That's not even besides the fact it is dead center of the tourist trap. In 2018, it was great, before it was taken over by Northwood Hospitality, and they skimmed on everything when we visited in 2022. The Amara's social media post is completely misleading. Again, NOT "the cutest hotel in Sedona". It is a thirst trap with overpriced everything. More importantly, they are being disingenuous with potential customers by falsely depicting themselves as a "diamond in the rough", when in fact it's an overpriced resort, with minimal amenities and centered around the Sedona tourist trap. I have included a receipt providing 100% AUTHENTIC PROOF that this review is accurate. #Sedona #Arizona #AmaraResort #Honeymoon @amararesort

Honestly booked my entire vacay around the recommendation of this place. Lobster tacos came out incorrect. They did fix it but seeing as it was an app got the fixed version right when my (I ordered medium) almost well done $50 filet mignon showed up. Never came and checked on us and then upon closing ticket the sever didn't even offer us chips to go, which is hilarious seeing as I paid $18 of a gob of quac and salsa but a teeeeeny pinch of chips. I get it. I messed up before also as I'm in the industry, but $278 for a whole dinner tab and drinks just to be treated like I was at Olive Garden has left a sour taste in my mouth. Was really hoping for more of an experience dining wise. Pool, great, rooms ok. The bartender outside, Veronica l, if I remember right... was phenomenal!!! My recommendations would be this enjoy the small pool, the tiny spa. Sub par rooms. And then fight to get some shade if outside, then run around the entire property soaking wet to get to a bathroom with your kiddos... but pack a sandwich and save some dough. The cocktails were phenomenal though so happy for that!

Beautiful, peaceful. A step into relaxation and paradise. I feel connected and renewed. The views and art are outstanding!

Had a restful, peaceful stay at the Amara in Sedona last week. Our ground floor king patio room was tucked toward the creek on the west side of the building and a perfect, shady respite from the summer sun and our time on the trail. The pool and restaurant is amazing-- I think that's the best buttermilk waffle we've had, along with the berry coconut smoothie, and not to mention the pristine walk-in infinity pool-- and all the staff were friendly, accommodating, and welcoming to me and my toddler who gleefully romped around the property. It's a small, intimate resort with a moderate-high price point, but we got lucky with an off season room rate and booking a month in advance. It's located at the bottom of the hill from Uptown, and the valet offers a golf cart shuttle service up and down the hill, which my kiddo referred to as "the ride" and was excited each time we took it. I'd say this is a good spot if you're traveling alone with kids as the staff is very helpful and you can access the creek to rock hop or chase bugs (we found a toy net and some buckets down there maybe left by another family and my toddler happily scooped water creekside while I relaxed with my feet submerged), or just looking for a peaceful escape. Subtracting a star for two primary reasons: expense... an 8 oz smoothie is $13, for instance, and not all the external facing patio rooms have a very contained view cuz you'll be looking out at the adjacent properties (though there's a good amount of foliage coverage and it's quiet) and from the courtyard rooms there is peripheral noise from the courtyard activities. BUT that being said, this place is extremely clean, pleasant, and I'd be stoked to return to the Amara again for a future visit.

Great customer service, great location, and valet guys were awesome. Don't stay in room 203 like we did because of the location above the laundry, across from room service closet and just above the trash area and drop off location. They offered to move us but we'd decided just to deal with it and they gave us a credit. Long story to even stay at Amara dealing with another hotel so wasn't in the mood to move again. Besides the room location the resort was great and we had a lovely time. Next time we will get a room with a balcony on the opposite side from 203. They are super dog friendly and spoiled are little puppy. Super happy with how pet friendly they are. Our little girl was in heaven.

The location is the only thing going for this 'resort'. Before we could get out of our car, the valet was rude. That should have been our clue. The restaurant staff was friendly but rushed. Our $500/ night room booked through Amex was a handicapped room (the hotel claimed Amex selected it for us, unbeknownst to us). The patio of our 1st-floor room faced the outdoor courtyard restaurant fenced in by a lattice wall. We had to have the drapes closed at all times to have some privacy. We asked to be moved, they claim they're 100% booked and if we're lucky, there might be a better room available 2 nights later but no guarantees so we decided to cancel the remaining 3 nights. We had to go through management at the hotel and get Amex involved. We booked the remaining 3 nights at the Enchantment Hotel. When we checked out, low and behold a King Suite was available and they weren't charging for the upgrade. The front desk offered some concessions, which was nice but a bit too late.

We found urine on our mattress when we woke up. We stayed at Amara for 2 nights. It's a beautiful hotel with a great restaurant, but we had a traumatic first morning. My partner noticed that part of the bed near the pillows smelled like urine. I took off the sheets and found a urine stain on the down mattress topper. It was disgusting. We slept on a bed that a human or animal urinated on. We were moved to a new room that faced the patio but no longer had balcony chairs. At checkout, we were offered a service recovery of the resort fees and part of the restaurant bill that was not covered by our American Express Hotel Collection credit. $107 for a $359/ night room (+ $37/ night resort fee) is an unacceptable service recovery for this incident. This is the 17th hotel I've stayed in this year. Any respectable hotel would comp that night without the guest asking for it. Picture attached. Bad lighting, but you can see the urine.

Quality time together at Amara Resort and Spa in Sedona was the perfect peaceful getaway. We celebrated our anniversary and enjoyed the calming and romantic atmosphere. A clean and updated hidden retreat with a restaurant, pool, hot tub, and calming Sedona views! Key takeaways * Perfect location in the heart of Sedona * Complimentary champagne while you wait to check-in * Complimentary valet and golf cart escort service * Friendly staff with great customer service * Wonderful views of Oak Creek from the grounds * Salt Rock restaurant onsite * Dog-friendly resort

It all started with when we first drove up. The valets/bellmen gave us a great welcome and that set the expectation for a wonderful stay very high. An expectation that was fully realized. I have never seen a friendlier, happier more competent hotel stay anywhere. I don't want ignore what a beautiful setting this hotel is in and relaxing and refreshing the rooms feel. But what makes this a 5 star review is the staff. I am sure there was a grumpy team member there (in any group of size you got to have one) but they did a great job of hiding him. I think the one main reason I think this staff does such an amazing job as the I could really sense the pride they have for the hotel and the job they are doing. One place this pride really shows is in the condition of the hotel. The hotel is an older hotel (which is the norm for this part of Sedona) but it is in great shape. The kind of condition that could only be maintained by people who truly love the hotel and what they do. I know this getting long but when I talk about the awesomeness of the staff that certainly includes the great people at Salt Rock, the restaurant/bar. The too just knocked it out of the park. Thank you guys for providing a much needed and amazing escape

There's nothing like having things booked up for your upcoming babymoon with your wife to relax and enjoy the scenery only to find that 5 days before your stay: 1. The spa cancelled your scheduled massages with no alternative or recourse 2. After repeated attempts to reach management, no response, compensation, or consolation for a wrecked experience Skip this joke of a property.

We came to this place because of a few reasons. 1) it's an American Express location and a Michelin rated hotel. 2) The restaurant is has a speciality margarita aspect which we loved. The hot tub was amazing and looks out over Oak Creek and Snoopy Rock. We would come back and stay at the resort because it's pet friendly, the staff was amazing, and the room was huge!

Beautiful hotel. Exceptional service. Very elegant and comfortable rooms. Would definitely stay again

My daughter and I stayed for a weekend December 16-18th, 2023. We had a lovely stay. The staff was amazing. DeAnna and Kat at the front desk were professional, kind and very outgoing. The valet service was wonderful. Scott, Arturo and the guy (forgot name but tall with a beard) who kept running up the hill to get the cars, went above and beyond for us. They listened to our adventures and laughed when the teddy-bear cholla embedded itself in my head and stuck there until someone scooped it out! They noticed the cactus piece in the car!! We splurged on spa services. Tristan, Taryn were wonderful and gave us a relaxing experience. Sandra and Tanya made our skin glow. We even bought some of the products. We saved for this trip, as a resort experience in Sedona, although a bucket list item for me, is not within our usual budget. The resort was nice and the amenities luxurious. The only dark spot was a wedding party that seemed to forget their manners. with parents who do not believe in disciplining their children. That, sadly, is not the fault of the resort, but rather entitled guests. We would stay here again. The staff alone work very hard to ensure a wonderful experience. Thank you!!

What a fabulous stay! When we arrived, we had some issues with cleanliness and it was immediately rectified. Alyssa, Nikki, Rosemary and Deanna...from booking, to recommendations, to ensuring our satisfaction during our stay, left a lasting impression. When we booked, we had to change our date , and Deanna personally called us to ensure we get the room type we wanted. First and last impressions go along way. A few area and hotel suggestions- Margaritas and tacos at the restaurant Wake up early for fresh brewed bold coffee and tea Go for a hike and meditative walk at the creek Use the pool and hot tub everyday even for a few minutes -it is included in the resort fee and with the backdrop of the mountains, is fantastic Join stargazing and yoga if you are there on the weekend at the resort Soldier pass/sacred pools hike is 5 min away and worth it to finish at 5pm to see the blazing array of colors at sunset Shorebird, Tlapaqaque, The Hudson (for lunch), Fresh Thai, The Cress (next door for violin and drinks on Sat night) A shout out to the staff and a merry holiday season.

From the photos, we thought we would love this place. However, there were more pros than cons. Pros Friendly bartender (Kai?) Great location Spacious room Cons At 4:30pm, it took almost 2 hours, a phone call and two front desk visits, to get ice, towels, and trash bags delivered to our room. Bathroom mirror is off center from sink, making it awkward to brush teeth. Water faucet in shower/tub was a little tricky to use. Bed. King size bed has 4 standard size pillows instead of king size pillows. Foot of bed frame sticks out too far. Closet light source was out. Desk needs a light source, since we used it for eating. Pool was too busy and loud. It was too popular. Too many people drinking in the pool. A plastic cup was floating in the water. Salt Rock. The host was abrasive. He wasn't very welcoming when we asked about eating outside without having a reservation. Consequently, we bought food elsewhere during the rest of our stay. Soundproofing. We could hear people talking in the hallway and the person above us walking around. Staff. One of the front desk staff, didn't know about Hotels.com Gold Membership benefits. Thankfully, another did. Valet. One guy was putting his mask back on as he delivered the car to us, meaning he was mask-less while driving our car. He also screwed up the window shade I was using, by opening the front passenger window.

i whole heartedly want to give a shout out to Nikki who is part of the Amara Resort team! I was there this past weekend celebrating my husbands birthday and she not only turned around our experience for the better fixing some minor customer service issues but she also gifted us with my husbands favorite macaron treats! we are not only grateful but will for sure plan to come back! Thanks Amara team! A good attitude and customer service does make a whole lot of difference when vacationing in a high end resort :) Ana

This is easily the most beautiful resort in Sedona. My husband and I stayed here for a few days in mid-November and loved our stay. The resort is perfectly situated in the middle of uptown but away from all the traffic. We were able to walk to stores, restaurants, and scenic sites. The resort itself has everything you'd expect. The room we stayed in was spacious and updated and even though we didn't have a view of the red rocks, our room still had a beautiful balcony with plenty of space. The staff was excellent. They brought us champagne and giant cookies with a sweet note when they heard we were newlyweds. In addition the amazing staff, the resort offers great amenities. The pool was heated and stocked with clean towels, there's a spa onsite, and the food was perfect. We weren't able to use the spa because we didn't reserve on time. I called about 6 weeks before our stay to book a couples massage and they were already full! So, I'd recommend booking this as soon as you confirm your room. We ended up eating at the restaurant on the premises twice while we were there. The Salt Rock Cafe is an absolute must. The food is delicious and the cocktails are even better. It's located right past the lobby and has a bar and plenty of outdoor seating with heaters and firepits. I definitely still recommend bringing a blanket though because I was freezing even sitting next to the heater. The only thing I would note about this resort is that there are no water refill stations, which is a bummer. Whenever we wanted water we had to call the front desk and request water bottles. The staff was quick to respond, but we wish there was just an option for us to do it ourselves since we never travel without our hydroflasks. Other than this small caveat, the resort is a dream and we will absolutely stay here again.

Snooty front desk staff. The lobby's ac was broken, according to a staff member. It was 101 degrees outside so it was pretty hot while waiting for my friends to meet for our dinner. Valet guys are nice. The restaurant food is great if you're okay with a slow pace. Restaurant staff is nice.

We have stayed at this resort many times over the years and basing my rating on all the stays. Some of our stays have been fantastic, but in recent times the cleanliness has dropped significantly. Last time we stayed our room wasn't ready yet, so we went to the pool. There were used towels laying all over the place as well as leftover food, drinks, garbage. We sat there for an hour waiting on our room and not one employee came to check the area. You used to be able to self park, but now it is only valet. You'd think not a big deal, but they don't always have enough valet staff to get your car quickly. Try calling ahead before you leave your room and it might be there when you get to the front. What I love about this resort is that is in the middle of downtown Sedona and all the action. Yet it is down by the creek, so you feel much farther away and it is quiet. If you want to walk to downtown from the resort bring some good shoes. It is a very steep walk up the main drag. They do have a shuttle that will drop you off and pick you up, but that is hit or miss on when it is available. The restaurant has good food, but as everything else it is quite spendy for the amount you get. There also isn't much variety. They do have a nice happy hour in the main check in area each evening, so be sure to partake of that! The pool area does have magnificent views and great place to take your happy hour wine and relax. Another plus - they are dog friendly!

Great place to stay. All the amenities you would like and need. Staff was fantastic. Close to town for all the shopping you desire. Close to many hiking trails.

Had a wonderful stay at Amara. Note -- we booked Christmas weekend and it seemed like low crowds at the time which definitely made for a more peaceful stay! Checking in was great -- Britney had excellent service and gave us great information for seeing the snoopy rock (which we didn't know about) and where to access the creek. She gave us a handout and map that allowed us to scan the room service and spa menus. Spa however was pretty much unavailable all weekend so book ahead! Only hiccup was that we placed breakfast room service at night and they got the entire order and said it would be placed at 7am. Nothing arrived at 8, to which I called and they said they forgot to write my room number down. They said it was already made and would be up soon. I get another call from the restaurant saying they didn't have the order... but SaltRock was awesome and blasted it up within 15 min. I was a little disappointed that there was no real followup or apology for the mixup.... Especially since we had two young and hungry kids who didn't eat until an hour over the expected delivery time. Aside from that, the room was beautiful and had a slight view of the red rocks. Pool was clean and definitely heated in the winter, and hot tub was nice as well. Plenty of towels in a bin outdoors to grab from. I could see the pool and tub getting crowded during a busier time. Valet guys were A+, always had our car ready and we're super friendly.

Resort is not bad but I was expecting better for the price you pay. Room clean but we booked for 4 people and there were only 3 towels, 2 robes, 2 glasses, 2 cups 1 roll of toilet paper - no extra. WTH? If you booked and paid for 4 people everything in the room should be for 4 people. Our room was not even ready when we arrived...waited at the bar for 1 hour. Staff was okay. The only good thing is the Saltrock restaurant- great service, the valet staff, and location. Close to everything.

I am so happy with our choice to stay at Amara Resort. What a beautiful property!! Everyone we encountered was very friendly and helpful and they are all a wealth of knowledge if you need recs for what to do or where to go. The location in the middle of "downtown" was amazing - we could walk to all the restaurants and shops. The views from the pool, restaurant and our room were incredible. I loved our mattress and pillows and slept great. When you book, I recommend upgrading to a room with views of the "rocks." Its well worth and you'll be disappointed if you don't. Salt Rock has the BEST margaritas - the West Fork is jalapeño infused tequila and mezcal.....I'm still thinking about it days later!!! The huevos rancheros for breakfast was so good, I ordered it again the next day! Do not miss the spa (but book well in advance). I had a combo massage with 30 minute foot reflexology and a vitamin C facial. I left feeling so good and my skin truly was glowing!

Came here for a weekend getaway on Thanksgiving and my bestie took me to this amazing spot as they have the best drinks and bartender in town! Dee our bartender made the best drinks! Love this place. You can even walk outside alone the beautiful creek with the view of the Red Rocks. This amazing spot is located in Sedona, Az and a must visit when in town! Thank you Dee for making my experience great!!

Went here for a Thanksgiving get-away. The place appears recently renovated. The rooms are a good size and we ended up with a 1st floor room with a view of the red rocks. The bath rooms are modern and have a great shower. We very much enjoyed the service and ambiance. The restaurant saltrock had a fantastic breakfast and we also enjoyed a Thanksgiving dinner here. Likely to come back for a 2nd visit.

I have never been in a property more unprofessional than this one. I was in the room on an important Zoom meeting while the staff pounded on the door, which I did not respond of course, then barged in claiming there is plumbing emergency and massive flooding downstairs. I wasn't even using any water. I asked them to be quiet because I was in a meeting. Rather, they ran the shower so loud disregarding my request to have the bathroom door closed. Emphatically, the hotel does not provide "Do not Disturb" door hangtag. The worst part is that they are not even apologetic. I asked the manager why they didn't at least call first, the answer was "it is better in person" I am only glad that I am not on the first floor. Finally, if you do stay here, watch out for the poison Ivies on the back slope. Update: this is our third day staying here. The hotel WiFi is broken and I cannot get on the Internet with my laptop. Fortunately, I have my cell phone service.

Our stay was perfect. Valet parking included. Valet staff helped us take our bags to our room while we checked in. The same for when checking out, they came to pick them in our room and load them into our car while we checked out. They also have a golf cart, in which they'll drive you up to the plaza and will pick you up again if you call them so that you don't have to walk back down the hill. Room was clean. Patio yard, pool side view. All staff were nice. A creek towards the back of the pool area, which my daughter enjoyed! Definitely coming back to stay here again!

My wife and I came here for our anniversary mid October and loved the location and amenities promoted. While the common areas of the resort were beautiful and the restaurant incredible (see my separate review for that), the room was incredibly disappointing. I won't stay here again and, in fact, had a drastically better experience for the same price next door at L'Auberge. For the price we paid and the "resort" status, the room had finishes that I'd expect from a room half the price. I also realize this was just bad luck of the draw, but our room location was awful - we were RIGHT outside of the restaurant, so could never have our curtains open and were right next to the utility closets. Between the constant droning of the server room and the load clunks from the elevator utility room, we were up all night and had to even run the TV louder than normal. I told the front desk about our issues and the best they could do was not charge the resort fee (only $70). I regret staying here and would have rather saved the money and stayed elsewhere. That all said, the other amenities are pretty nice, including the house car, and the staff is very friendly.

You pay for the location, not the five stars luxury hotel. Being able to step right into the creek is a great option. Pool is relaxing as the infinity pool sets on the creek side.