Aloft Orlando Downtown

Hotel · Carolina Florida

Aloft Orlando Downtown

Hotel · Carolina Florida

500 S Orange Ave, Orlando, FL 32801

Highlights

Aloft Orlando Downtown blends sleek, modern rooms with a warm staff, a lively bar scene, and prime access to local attractions and events.

500 S Orange Ave, Orlando, FL 32801 Get directions

marriott.com

@marriottbonvoy

@afar

"This hip downtown Orlando property stands out for its LEED gold certification, awarded in 2015 by the U.S. Green Building Council. The hotel features energy-efficient systems including a solar field on the roof expected to generate 15 percent of the hotel’s energy needs. The property’s 118 rooms feature high ceilings and large picture windows. Guests can use the hotel’s own EV charging stations and have access to nearby electric bike and scooter share stations." - Elissa Garay

5 Great Eco-Friendly Hotels in Orlando, Florida - AFAR

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@afar

"There’s more to Orlando than theme parks, especially downtown, where you’ll find top-tier concert acts, upscale taquerias, lakefront markets—and no mouse ears in sight. Housed in a repurposed 1960s office building, Aloft Orlando cleverly kept the 10-foot ceilings, teak wall panelling, andmid-century modern vibe from its original iteration, and added a buzzy lobby bar and lounge (where you can listen to live acoustic performances) as well as an outdoor pool. Spacious guest rooms have floor-to-ceiling windows, mini-fridges, and Bliss spa bath amenities, while suites invite business travelers to spread out between a separate seating and work area. The hotel’s Dog in Residence program brings in shelter dogs to interact with visitors, hoping to foster a forever-home love connection. Traveling with your own pet? Fido lodges for free and gets special treats and toys for the duration of his stay."

The Best Hotels in Orlando

View Postcard for Aloft Orlando Downtown

@afar

The Perfect Weekend in Orlando

View Postcard for Aloft Orlando Downtown

B N

Google

This is a fun, quirky hotel downtown and easily accessible with lots around. The staff was very helpful, Fio at the desk checked me in and did a great job welcoming me. Fitness center was not bad, three people could workout and we were not all over each other. The lobby store has plenty of offerings and some fresh stuff, the sausage, egg, and cheese croissant was very good. Also the fresh chocolate chip cookies hit the spot. Had a few drinks at the bar, bartenders were fun and attentive. The room was a little odd designwise but big, comfy bed, and great workspace. I’d definitely stay again.

Michelle Harris

Google

I truly could not imagine staying anywhere except the Aloft Orlando Downtown! The staff is so friendly and Incredibly attentive. They remember you by your first name and make sure you have a positive experience the whole way through. They often have different events or puppies in the lobby To encourage social gatherings. I’ve always felt safe staying here. Not to mention, the rooms are very comfortable and always clean! I would highly recommend staying here for your next visit.

Lauren B

Google

Roshorn was FANTASTIC! Amazing service! He was so kind and made sure I was taken care of. I was so surprised by the Valet service and price. What a wonderful experience to drive up and not have to worry about finding parking for myself. Roshorn truly did make my visit to the ALoft get off to a great start!

Tripadvisor reviewer

Google

Matt and Josh provided amazing service as bartenders! Matt created an amazing drink for me and Josh went above and beyond in finding a great snack for me to purchase. Both were polite, engaging and knowledgeable about their craft. Matt duplicated the unique drink the next day as well reinforcing the experience. Chris at the front desk gave exceptional service as well. I travel a tremendous amount and rarely see a hotel with so many customer focus employees. Excellent job!

Philomena M

Google

Rishon, Alex, and Gianni are amazing in the Valet area. They helped me and my conference guests with our cars. They grabbed our cars at good speed, took care of our luggage, and were extremely friendly with our guests. Whitney the event coordinator was also great with our group. Would definitely book another event with Aloft Downtown Orlando

Flynn D

Google

This location has wonderful accommodation’s. Minutes from almost any style of food that I could want, either walking or driving. Centralized for many business locations as well. I loved relaxing at the bar. Matt was an amazing bartender/cook/entertainer. 10/10 would rebook for my next trip.

Angela B

Google

We pulled into the driveway and were greeted immediately by Ralph and Alex in valet, they helped us with our bags and vehicle promptly. The front desk helped us get an early check-in hours before expected and pointed us to some great restaurants in the area. Location is great and stay was comfy.

Robert Zink

Google

Stayed here for Orlando Pride with some friends—glad we chose this hotel! Great location, and service was fantastic. Only had one minor billing issue that was resolved quickly by staff. As a Platinum member, I really felt the Elite treatment at this property more-so than many others. The food credit was very generous and the staff was so accommodating! I wish I had remembered to grab the names of all the lovely staff but Leo who helped with our checkout was very knowledgeable and friendly during our stay and we are very thankful! We definitely plan on returning again sometime!

Ash A.

Yelp

My 1st time booking a solo hotel room, and the staff was very helpful explaining the options regarding early check-in / late check-out. My room got upgraded to a small suite which made the trip even more special. My suite + public spaces were clean, and I love that this is a dog-friendly hotel! Only complaints: the pool closes early so I didn't have a chance to use it during my overnight trip, and I was charged a 2nd day valet fee even though I was checked-in for less than 24 hours. There are cheaper hotels farther from downtown, but the cost of parking/ridesharing would eat up any difference. There are enough pedestrians/cars that I never felt unsafe walking at night, so this hotel is ideal for attending events downtown and I look forward to staying here again.

Lauren R.

Yelp

I literally loved My experience at this hotel the staff is amazing it feels so homey 10/10 experience

Megan V.

Yelp

When I first pulled up to the Aloft I was greeted by the nicest valet staff. They gave me all the party info I needed before entering the lobby which was extremely helpful. The Aloft has a really nice bar and lounge area. The actual seating is so comfy and perfect for a night of people watching. I like that they had high top tables as well as couches and there was enough seating to accommodate everyone. I sat outside and they had space heaters which was a nice touch. In the lobby they had a nice little photo op area with the letters spelling Aloft with Christmas trees and was so much fun. Downstairs was where the award ceremony took place with food and drink stations. The bartenders downstairs were friendly and gave fast service. The room set up and tables were simple but cute and set the mood. The Aloft provided the perfect holiday ambiance for the Yelpies and all of the Aloft staff were professional and helpful. I can't wait to go back for future events or to book a room.

NV M.

Yelp

Very nice staff all around. Toilet flushing is loud tho. I can hear neighboring rooms flush. Basic but clean.

Christine K.

Yelp

Amazing Stay for a Celebratory Moment! My mom and I chose to stay at this hotel because of its proximity to Winnie Palmer. My sister just had a baby! So we are a first time Aunt and Glamma! We LOVE our room! It's so spacious! Check-in was a breeze and the front desk person was very kind! Tonight, my mom and I had dinner and drinks at the bar and Baron was the kindest, sweetest, hospitable bartender ever! We had an awesome conversation with him! His service was above and beyond! He is wonderful! We loved sitting at the bar! We loved our food too! It was delicious and the cocktail Baron made me was incredible! We already can't wait to come back again! Thank you for making this special occasion in our lives so wonderful! We appreciate it so much and this experience will stay with us for life!

Indera H.

Yelp

One of our favorite places to stay when traveling with our dog. Most of the Aloft hotels we've stayed in have been great. We came to the Aloft in downtown Orlando for a Yelp event, and this was no different, the hotel is beautiful, I especially like lobby bar. Staff was helpful and accommodating.

Amber S.

Yelp

I stayed at Aloft from 12/22-12/24/25 when I say the staff was amazing!!! Front desk Linda, Denese, and Fio went above and beyond to accommodate me and my spouse. I arrived early and still was able to be accommodate with a room. They were all so sweet, happy, and i could tell they reallly loved their job. Front facing jobs can be difficult. But every-time i saw them they would greet me and ask me about my day or how could they help me. Oh and let's not talk about the on site pet adoption, what an amazing way to give back! Anytime I'm in Orlando I will definitely come back to Aloft.

Chris P.

Yelp

It was a great stay! In walking distance to many downtown Orlando attractions. Nice big rooms, friendly staff and just a trendy place to stay! DryBar products are in the rooms such as lotion, shampoo and conditioner etc.. which I was super excited about! Snacks, drinks, sundries are available to buy in a little area near check-in! Pool, fitness center and wxyz bar are all on-site! Overall, it was a great stay! There was a stain on the bed sheet but not a big deal! I would recommend this hotel and it is a dog friendly hotel! They even had a dog up for adoption near check-in too!

Dennis A.

Yelp

Clean, affordable, great vibes, comfy beds and I love the collab with the local animal shelter.

Tiffany F.

Yelp

Checked into AC Hotel Orlando Downtown for my FIRST #staycation experience This was needed in my step towards some sense of normalcy. Y'all already know Staff was tremendously accommodating, friendly, and hospitable providing me with many suggestions for my stay. This Marriott Bonvoy hotel is sleek, FUN, and honestly in a great location from the Downtown Orlando core (6 mins walking) and Lake Eola Park (15 mins). Safety & comfort was definitely prevalent and appreciated. I would stay again.

Rachel M.

Yelp

Location to Phillips arena is nice. I shortened my stay. I had no hot water. They offered to send someone to replace the shower head and faucet. I needed to move closer to my location anyways. However here are the pros and cons. Pros- great location, they have a nice happy hour, great for the young professional, shower walk in. Trendy layout of room. Love the vibe of the place. Felt safe as a female traveling alone. The closet is large. This is great for the traveling professional. Con for me at the time of my stay. No hot water in shower or bath faucet, room seemed a little dirty. Ice machine not located on my floor. I could hear traffic.

T S.

Yelp

If you need to be smack downtown right across from the Dr. Phillips Center [and a busy elevated highway] this is your spot. Clean rooms, inviting lobby/bar area, and easy elevators are all plusses. We lucked into a quiet room on the back of the hotel, away from the highway noise. However, the unheated outdoor pool is along the busy roadway in front of the hotel, with the elevated highway very close by - not a relaxing location. Valet parking is pretty much the only option @~$30/daily, but with in-and-out privileges.

Veronica P.

Yelp

Pet friendly hotel where they do not charge you extra for your small pet! My favourite part about it is they partner with a local shelter and usually have a dog in the lobby waiting to be adopted. The actual hotel lives up to par with other Alofts i've stayed in. They feel very modern, and usually have some sort of a good happy hour

Gabie M.

Yelp

extremely nice hallways. comfy couch. however, the location is scary as downtown orlando is a tad unsafe (fyi). a locked room we wanted to go into, not cool. also their soaps and etc. are attached to the wall and cannot be taken home (let me take home soaps).

Nancy M.

Yelp

Very convenient hotel for attending performances at Dr Phillips Performing Arts Center. Just a walk across the street. Our room was spacious, nice and clean. Had a great time at their bar with Julio bartending. He crafted some amazing cocktails. My favorite was his Cosmo, best ever and a specialty cocktail he made, tasted delicious and was beautifully presented. Julio is not your average bartender- he's a mixologist. You won't be disappointed.

Kimberly D.

Yelp

Good location but that's about it. The only thing I normally care about a hotel doing perfectly is the beds. And these beds were NOT comfortable at all. The pillows had no support to them and the bed was way too firm. We heard street racing every night we stayed there, shortly followed by police sirens. It's right next to a major highway so it's not quiet there at night. Also, why is there basically an area the size of a convention center on the second floor when you step off the elevator? There was a HUGE area with about 6 different seating areas encouraging people to congregate out there right next to everyone's door! Heard people each night! What a huge waste of space that could have been made into more rooms (with better beds in them). The actual room was a decent enough size, but no clue why it needed such a big reception area as soon as you walk in the door to your room with ONE CHAIR in it and a lamp. What is the point of that? Just overall a huge waste of space in this place and wasn't cheap to stay at either. I guess they had to make up for having fewer rooms to sell each night by charging more for the few they did have. Nothing made sense there. People were nice enough and the valet was very handy, but we won't be staying here again. It's all about the bed for me and if it's not comfortable then I'm not sleeping and I don't need a place to sit awake in all night, I could do that in my car for free.

Paige S.

Yelp

Extremely disappointed in this hotel! We are Marriott bonvoy members and upon arrival first thing you notice when you enter is the smell of burning food. This smell never left the lobby. Hallways are extremely dark and depressing. The room was not up to what we expect from a Marriott. Looks like they only spot clean. Dirt around all edges of floor, desk chair disgusting with stains, . Outside area by road never was cleaned the 3 days were here. Will not stay here again ! And should of stayed at the Bohemian. Wondering if Marriott is going down i hope not

Mel R.

Yelp

Highly recommend if you want to be in the heart of downtown and close to Amway arena (about a 10 minute walk). Would've preferred self parking but valet will set you back around $25. The rooms are pretty standard, stylish, nothing over the top. I had a view of the interstate covering Amway arena. Bed was comfortable and I loved the pillows. The service was fantastic, the staff here was courteous and accommodating. Zero complaints here. Would stay again in the future.

Blu H.

Yelp

This might be a little biased but still... I made a reservation for Sunday July 4, when we arrived at the hotel the woman at the front desk asked for my ID and my credit card. She then handed it back to me and said that I have to be 21 to stay there. I am 19 with my own credit card and ID and she didn't even try to help us out. It was 6 in the evening and we had nowhere to go. It would have been nice if the hotel called us and told us the week prior to allow us more time to get another room.

Simone L.

Yelp

Cons: bad location it's in a tight little corner on the edge of downtown. Be prepared if Walking any where downtown to be bombarded by homeless people and drug addicts. I was surprised how many there were. Unfortunately that is not something the hotel can control so I didn't knock there score for it. Pros: they have valet so it makes getting in and out easy. Staff was kind and knowledgeable. We were upgraded to a suite which was extremely nice and large! The rooms were right on Aloft standards! It was perfect for our 1 night stay!

Matt C.

Yelp

Aloft Orlando has got it going on! I'd come here even if I weren't shacking up for a few nights. I digress. The hotel is flashy, modern and chic. Here's a simple pros/cons list of my stay last week. Pros: 1. Staff - Incredibly friendly, bubbly and informative, especially the valet. 2. Room - Yo, the rooms are 5 stars. Pillows so comfy I entertained the notion of taking one for the road (I didn't). Phone chargers galore, walk-in shower, free wi-fi, HD TV, etc. 3. Lobby - bar, couches, pool table, snacks for purchase, work space, ATM. Cons: 1. Confusion of entrance/parking. Seems like valet is your only option. 2. ATM charged me $6 in fees - yikes. 3. Breakfast is NOT FREE. Even though it appears to be.

Rafael H.

Yelp

The hotel follows GREAT COVID-19 CDC guidelines. All employees were extremely pleasant to deal with and helpful. I totally recommend this hotel, location was GREAT also. I would definitely use this hotel in the future again.

Ralph H.

Yelp

So, this hotel is interesting. It is under renovations, so a lot of noise in the almost non-existent lobby. The bar area during the remodel is more a joke than anything else. I smelled beer in the elevator when I came down. The electric went out during the night. However... there are pro's... What they described of how the hotel lobby will look when completed sounds incredible! The current upgraded rooms are beautiful. We had two room, and they were huge and gorgeous! The customer service was none to compare. Simcha and Natalie at the front desk and Ambar at the bar were wonderfully friendly and full of ideas for fun and restaurant locations. They even had a list of restaurants under a mile from the hotel. On the subject of food, we had some room service and the food was nice and hot, and delicious. The server, a young guy was very prompt and friendly. So overall the hotel is promising. You can't really knock the place for trying to get better, we just chose the wrong time this time. I cannot wait to come back when renovations are complete to experience the new hotel, bar and lobby!

Suzanne W.

Yelp

Currently staying here. We unpacked and then realized we are right next to the expressway. Road noise is all night long. We have asked twice today, midway through our stay, to have our room cleaned. We still haven't had housekeeping services come by. The lack of a restaurant on property or a better pool setup (it's in building shade over half the day so therefore the water is freezing) is also disappointing. Overall the place is nice but we would have preferred a quieter spot and more timely response to our request to at least get us some clean towels and more coffee.

Razmig A.

Yelp

This is the third Aloft I've stayed in on my work trip and I've noticed a few reoccurring trends...shoddy workmanship, electricity issues, poor lighting, terrible spacial design, but this one stands out though...there's what I hope are gatorade stains on the bed, there's what I hope is old dried soap smeared on the shower walls, and a drawer that won't shut...that I walked into in the middle of the night and banged my knee. Why is the light for the bedroom all the way at the front door? Aside from that, the staff was nice...

Kate L.

Yelp

The Aloft Orlando Downtown serves its purpose but I wouldn't exactly make this place a destination. I was visiting family close by, and we were thrilled to find a dog-friendly Marriott. Our room was clean, had a bed, and allowed us to bring our pup along. All basic needs met. But beyond that, I wasn't super impressed. When we checked in, all of the elevators were out of service, meaning we had to climb seven floors to get to our room. We're young and active, so it was fine, but clearer communication on the expected date they might be fixed -- or at the very least, an apology -- would have been nice. Another bummer: the valet staff was so very very slow. They had a text-ahead feature, but several times we texted, went down, waited 10+ minutes, inquired about the status and were told "oh we haven't even had a chance to look at those requests yet." Yikes! There were some other minor things too -- the bedding is basically just a top sheet so I got super chilly at night, and the TV felt ancient and didn't work very well. The "modern" layout also wasn't super conducive to just sitting and hanging out anywhere other than the bed; the couch is more of a rigid bench. But mainly, we were just bummed by the service issues that made getting to and leaving the hotel pretty difficult at times. If they weren't dog-friendly, I probably wouldn't consider staying here in the future. But maybe with a few kinks worked out or at a different location, the Aloft brand could be a success.

Todd C.

Yelp

For sure a super cool place to stay, not sure why I dont give this a fifth star other than those are hard to earn in my book. Room was clean, lobby is fantastic housekeeping staff on third floor on Tueaday and Wednesday the 17th of September was mega friendly. Will definitely stay again.

Lamont F.

Yelp

Loved it. Very friendly ... love the design. Valet parking only but very convenient. Rooms very nice and nice views of the city are to die for. Bar area cool and good social vibe.. I'll definitely be back

Rafael M.

Yelp

I cannot speak for the hotel itself, but if your wanting a drink late at night around 9 or 10 on a Friday or Saturday, do NOT go here. As soon as I walked in I knew I was not going to be treated in a manner in which a Hotel bar, which is in the hospitality business, should treat their customers. The gentleman behind the bar was not friendly, courteous, not pleasant. I was completely ignored although there were only two other people at the bar. Finally ordered my drinks but never got the water I asked for several times. Several friends of mine joined me and my wife and they too felt the service was not how it should. We wanted to order food and the bartender says "We are a small kitchen, I dont think you all can order food in time, its almost closing time" It was 9:30 and the kitchen closes at 10. We made a comment amongst ourselves, about the service we were getting, the bartender said "If you dont like the service you can leave" Horrible customer service and experience

Amy S.

Yelp

Until recently, when we came here with some friends who were staying the night here, I didn't even know this hotel was here right across from Amway. How convenient!! It took them no time to valet park (we were riding with them) and no time to check in. Everyone in the lobby and bar area were very friendly and polite (as was the guy at the valet parking area). We stayed in the lobby while they went up to their room to change clothes for an event we were all attending. The lobby is quite large with really comfy couches and chairs. I still had to put my make-up on and found the perfect little place to do it. The bathroom in the lobby is very large with all the latest technological advances. I loved that everything was made out of glass.... even the walls and doors to the stalls. Very chic! Hubby and I do go down to Orlando for concerts and NBA Orlando Magic basketball games, which are all held at Amway Arena. We will definitely be staying here in the future when we are heading to Amway. I did notice it's $22 to valet park at the hotel, but that's not bad at all considering it's $15 to park in the garage next to Amway (and that's if you buy parking on Ticketmaster when you purchase tickets... I think it is more if you don't prepay). So, the $22 parking is definitely worth it and there's a wonderful walkway from the Aloft to Amway. I'll be back to update this review once we finally do actually sleep at the hotel.

Chris T.

Yelp

Stayed here for one night 10/15. Very pleasant valet & check-in experience. The gentleman at the front desk accommodated our early arrival with a check-in at 10 AM. Apparently our room was upgraded. There was no WOW factor however the room was nice. Office space when you 1st enter with mounted TV, desk, side table & 2 green rocking chairs. Next up bathroom: tons of counter space m, small vessel sink, semi private toilet & shower. Note that shower floor was dirty upon arrival which is why I deducted a star. I just cleaned it myself. The sleeping/ living space was separated by a TV. The room had large floor to ceiling windows with heavy drapery that only opened half way. The seating area included a couch, oversized chair & small bench. The main thing that made this hotel exceptional is the fact that they currently have a rescue dog residing in their lobby. The puppy is currently 3 months and soooo precious. When we arrived she was being walked, when the staff member brought her back in I was formally introduced, allowed to pet and play with her a little bit. I really wish I would have been able to take her home. I think this is an AMAZING program that Aloft Orlando has in place. Lastly staff was great about bringing extra towels promptly and granting a late check out for 12:30. The valet gentleman were wondrous with accommodating our ins & outs pleasant on EVERY level. Close to a lot of great restaurants and activities. Definitely recommend !!!!

Melissa S.

Yelp

I have had the pleasure of both staying here as a guest and visiting just for cocktails and pool parties. The service is excellent in the bar area, rooms are clean, and decor is very modern and gorgeous. I really like this location in downtown Orlando as well. The rooms are a little on the pricey side, but you are getting high-quality and prime location in the city.

Chris N.

Yelp

Absolute best hotel to stay at! This is our third time staying here. They always accommodate us so nicely with our french bulldog. Before we even got there this weekend for a family vacation, they had checked our room and at A.C wasn't working so they switched our room, upgraded us at no charge, and put us on the same floor as my mothers room! Best staff, fun environment, and amazing rooms!

Stephanie B.

Yelp

So I totally loved my short stay at Aloft in downtown Orlando! I booked last minute using points when I was tired of crashing on my friends' couches and it was the best decision I made my entire trip. Check in was super easy and the front desk staff were courteous and friendly and tried to find me any upgrade they could. My room on the 6th floor was overlooking the Dr. Phillips Performing Arts Center and was HUGE. It was just me so I had plenty of space to throw all my stuff. The guys at the valet were also cool and prompt. I was impressed with how modern and clean everything was. Definitely a young and hip place to stay and I will absolutely book here again next time I'm in town!

Nathaniel C.

Yelp

A great brief stay/business hotel. Stayed for one night for a business trip and couldn't be happier. The staff was very inviting and had phenomenal recommendations. The hotel itself is pretty modern, I can understand if some may not like it for the style alone. Everything was very clean, tidy, and in its place. Keep in mind parking is valet only. The food situation is a little interesting, unlike anything I've seen before; however still delicious. There is a snack buffet type of area adjacent to the front desk with a variety of drinks, snacks, some baked goods. You can also order little meals at the front desk that are ready in minutes from the kitchen in the same area. Great for running out the door in the morning. The fitness is a typical hotel gym, a series of cardio equipment, free weights up the 80lbs and a cable machine. Nothing special in terms of variety but everything is up to date and in working order. All in all, I will stay here again for weekday and business trips. Amenities are lacking in terms of Orlando getaway, but that's not what they're going for.

Virginia S.

Yelp

I would like a person who runs a Marriott to stay at this Marriott property. This is a terrible disappointing place. Should not be a Marriott property. Looks like my grand daughters daycare. I looked the chairs up 59.00 dollar . IKEA. Room is like a meeting room...no where to sit...so atrocious. I have to show u the photos. Never go there. The bartender is a awsome guy Brian. What a happy great bartender. Stop by for a drink at the bar he is the shiny star here

Michelle M.

Yelp

This was my first time staying at the Aloft hotels. There is one in the same city I work, Cuperitno, CA. My brother in-law had points to get us a free room...awesome!!!! The hotel is very hip. They force you to park your car via valet. Make sure you have enough cash for tips. Dogs are welcome, cool for your dog owners out there. I noticed a small pool out in the front. The hotel room is not bad. The only flaw is the sliding bathroom door. I can't stand other people being able to hear me go to the bathroom. Embarrassing. The rest of the room was great. Blackout curtains, good air condition system, comfy beds. Great smelling soaps. We stayed at this Aloft in DT Orlando, because it is off the theme park radius. Which was our purpose for being in the area. We wanted to lessen our chances of bed bugs. They were bed bug free thank God!!!! Oh forgot you have to pay for breakfast if you wish to eat there. Kind of bummed it wasn't included.

Luke S.

Yelp

Don't stay here... as a loyal Marriott Titanium member, I have been extremely disappointed with this property. Spend the extra money to stay at the Grand Bohemian, where you get what you pay for. To think we paid over $250 a night for a hotel that smelled like weed on every floor and in our rooms was absolutely disgusting. Very unsatisfactory 3 day weekend stay. My fiancé who has bad asthma was uncomfortable with stink all weekend. Refund please??? Back to Hilton loyalty...

Barry W.

Yelp

Overall I was disappointed. When I checked in it was after 4 o'clock. They told me that they did not have rooms available that were clean. I objected and said If check in time is 4 o'clock then their rooms need to be ready and I should not have to wait. I stay with Marriott frequently And as a rule check in time is 3 o'clock. There were other people waiting around for rooms as well to be cleaned. We stayed in a corner room the views were lovely. The hallways downstairs and rooms definitely should be cleaner. They asked me while during my stay if I would like to have my room cleaned. And I said yes of course this is a full-service hotel and rooms should be cleaned every day. I had to sign something opting in to have my room cleaned. Yes I would like to have fresh towels daily yes I would like to have my coffee station refilled yes I would like to have my bed made. The next day after being out all day and arriving to my room at 4:30 in the afternoon. My room had not been made. Disappointing! When I woke up in the morning I went to make coffee. There were no coffee refills to use only tea. There was one total sugar packet no cream. So it looks like the room cleaning service on the original cleaning forgot to restock the coffee station. There is definitely something wrong with this hotel and it's showers. I think they have the least possible amount of water coming out of the shower heads to a trickle to save water. In addition there was enough hot water to take maybe a one minute shower. Barely had enough time to get wet soap up and rinse off. This was the case no hot water in the morning midday or evening time. I will definitely not stay at an aloft hotel in the future. Average stay per night including all fees was $350 per night expected more for this type of money.

Rob P.

Yelp

My friend and I needed a room in downtown, and we decided to gamble on a 3* hotel on hotwire.com for around $100+tax. The gamble paid off, as the Aloft ended up being our favorite hotel of our 2 week trip across the US. The lobby was cool and chic, and my status that came with my AmEx Platinum got us a free drink at the bar. It also got us a 4pm late checkout, ensuring we wouldn't need to worry about drinking until last call the night before checkout. We ended up sleeping til almost 2pm, and nobody had knocked on our door. Amazing! In-room coffeemaker was great, and we got time to use it twice in our one day stay. Front desk staff was helpful in bringing extra coffee to our room while we went out and partied. I scored a metered parking spot in front of the hotel, so it cost me just $3 until the 6pm parking time was up. Sundays are free in Orlando, so I was able to leave my car right in front of the hotel overnight.

Dawn S.

Yelp

Although not my deco style, the hotel is clean and staffed with enthusiastic and engaging front desk and bar employees. The decor is more artsy and simplistic with bright colors, and the room is multi-partitioned, but still appealing. The bar menu has something for everyone. That said, the Impossible Burger is an amazing veggie treat. Most of all, this hotel is pet friendly and hosts an adorable adoption dog in the lobby. This week, Champ, the sweet terrier mix is resting quietly awaiting his eventual adoption.

Just Us 2.

Yelp

For the amount of money that expected to pay I need not have to call a downstairs for turned down service definitely a thumbs down for that

David R.

Yelp

Aloft is not just a hotel! Today I'll describe my experience at their bar! I have been here before and my experience every time is pretty consistent! A group of friends and I gathered here before we went to go see the new Star Wars film! The lobby / bar area is very modern and features nice couches/decor as well as a cool bar. Note: the bar has mini fiber optic lights that poke through and shines multi colors on top of the bar (nice touch)! I tend to review a places mixed drink menu and was happy to see that Aloft has a decent list of mixed drinks across the spectrum. I have enjoyed nearly every cocktail I've had there. Our bartender on this trip was Despina and she was very engaging with our group and it helped to pass the time. We enjoyed good conversation and beverages. Not much more was needed! I'll be back for more!

Kalby T.

Yelp

This hotel is a dog friendly hotel. They have a adoption nook in the lobby. The room is big and clean. Definitely will stay here again!

Francine G.

Yelp

This hotel accepted my reservation and sent confirmation and the next day sent a text that my reservation was cancelled. No explanation. I spent over two hours on phone with Marriott reservations, customer service and elite services for Marriott Bonvoy members. They told me they were sold out and tried to get me to pay much more for a lesser room at their neighbor the Element hotel. Meanwhile the website showed they were not sold out and we're just trying to get us to pay more than our confirmed reservation.

Daniel L.

Yelp

I was at the bar and asked if they had any USB-C chargers and they said no but still asked what it was for. I showed them my Nintendo Switch and they admitted they didn't have anything that could help me. About 3 minutes later a front desk employee comes out and gives me a Nintendo Switch charger. The colors might be a bit intense but the staff makes up for it. They're family, and it shows. I actually feel like I'm coming home after a long day's work. The commuters aren't bad either!

Tiffany J.

Yelp

Blocked rooms here for our wedding and Aloft was so accommodating. The hotel was nice and clean and an awesome location for downtown restaurants and bars!

Trey O.

Yelp

Aloft was awesome! Stayed here two nights; flights were cancelled and they had no trouble checking us in after 1am, which we appreciated. The bartender was friendly and helped us find local drinks. Only a two-block walk to Church Street, where we had a great time with all of the bars and places to eat, even pretty late into the night. About a 20min. Uber ride to Universal Studios which wasn't too bad at 8:30am on a Saturday. You could tell the hotel was getting a bit old with some obvious areas that need care but the hotel room (including the extra lounging room, rotating tv and beautiful bathroom) was amazing and the view of downtown was a solid perk. A little better weather and we would've hit the pool, other than that we enjoyed our stay very much!

Andi P.

Yelp

4 Stars because they have a spectacular location, a great vibe, and absolutely wonderful staff! I'm an Orlandoan who lives a mile from Downtown Orlando, yet when I was given the chance to stay at Aloft for a conference, I jumped at the opportunity. What I loved: - Location, location, location. My room looked right out to the new Dr. Phillips Center for the Performing Arts. What a view! This hotel is located in the heart of the city, a mere 5 minute walk to anything you'd want to do in Downtown Orlando. - Free WiFi. Because duh. The fact that some high-end hotels charge you for internet is absolutely beyond me. - Valet service. This is a valet-only hotel which might bug some people, but I found it to be hassle-free and less expensive than alternative DT parking. Also- the valet staff was extremely friendly and helpful and encouraged me to call ahead for them to bring the car over if I was ever in a rush. Great service! - The feel of the hotel is on-point. Hip. Clean. Young. Modern. I know what they're going for- and they nail it! I don't think this hotel directly competes with the Grand Bohemian because they serve different clientele. Aloft is going for the business traveler, the young city-loving jet-setter, and the trendy best-friend-vacation travelers. - FABULOUS lobby! Their first floor has plenty of room and is so comfortable that we even held a casual meeting or two there. It is a really spacious, generous layout that works. What was a bit 'meh': - There was some noise from the bar going into the evening. It wasn't terrible, but it was noticeable when I was getting ready to go to sleep. - The pool feels very exposed. I didn't have a chance to take a swim, but I'm not sure if I'd feel comfortable swimming right by Orange Ave. Overall, I'd absolutely recommend this hotel to any guests I'd have come to town. Not only does it do my fabulous city justice by being in a prime location, but it mirrors the hip vibe of Downtown Orlando.

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Ash A.

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Lauren R.

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I literally loved My experience at this hotel the staff is amazing it feels so homey 10/10 experience

Megan V.

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NV M.

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Very nice staff all around. Toilet flushing is loud tho. I can hear neighboring rooms flush. Basic but clean.

Christine K.

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Amber S.

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Dennis A.

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Clean, affordable, great vibes, comfy beds and I love the collab with the local animal shelter.

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Just Us 2.

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For the amount of money that expected to pay I need not have to call a downstairs for turned down service definitely a thumbs down for that

David R.

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Kalby T.

Yelp

This hotel is a dog friendly hotel. They have a adoption nook in the lobby. The room is big and clean. Definitely will stay here again!

Francine G.

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Daniel L.

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Tiffany J.

Yelp

Blocked rooms here for our wedding and Aloft was so accommodating. The hotel was nice and clean and an awesome location for downtown restaurants and bars!

Trey O.

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Andi P.

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