Alife

My family and I are pretty much obsessed with the clothes from ALife. We came from FL and unfortunately we weren’t able to find much clothes as we would’ve liked. I personally was able to get 2 shirts and none of the shoes. The guy that sold me my shirts had pretty good customer service.

They have quite a lot of attitude considering the limited stock they have on offer. Was told to come here for limited releases, dead stock sneakers etc etc. Did not find this to be the case as the majority (if not the entirety) of things could be found in other stores around Manhattan, perhaps I went at a bad time though. the store interior itself is quite nice, there's a little bit of wood panelling to marvel at. Just be rude back to the staff if they are to you (it was a great deal of trouble for them to open the door to a shop filled with exactly 0 other customers) and bring them back down to earth.

Honestly one of the worst shopping experiences I’ve ever had. For some reason this store was recommended to me and for the life of me I cannot understand why. The store attendant was completely disinterested in my presence and spent the entire time staring at his phone screen. The only reason the shops stock could be considered exclusive is because no one in the right mind would ever spend their money here. Very limited range and 75% of what is there is general release. Don’t waste your time.

I ordered a pair of shoes from their online store. I checked the tracking on the scheduled delivery date and they never advanced past their store. I emailed them with no response. I sent a Facebook message with no response. Finally received a response through Instagram saying they'll look into it the next day. Received an email today stating my order has been refunded. I'm not sure what happened here but I would proceed with caution when ordering from their online store.

This would be a 5 Star if the 20-something staff attempted to serve the customer. Rude is about the nicest way to describe the store attendant. If he didn’t feel like getting on the ladder to get a shoe, he would make at least a handful of excuses why he didn’t/couldn’t/wouldn’t get the shoe. Nice shoes but considering Adidas and NB contract exclusives to Bloomingdale’s and other entities, there’s no longer a need to put up with the poor customer treatment by Alife’s pathetic staff.

I came to post a review, which I’ve never done, about how bad my experience was today @ alife, only to find out, after reading other reviews, that they special in bad experiences! I’m happy to keep my money, even if my son is a bit disappointed I didn’t get his Yeezys. The truth is, there’s absolutely no reason or excuse for such poor service, attitude and laziness. You can’t even open up your store on time. You shouldn’t be rewarded w/paying customers. You should be boycotted and run outta town! NEXT!!!

Worst customer service. They had one job and sent me the wrong color jacket, even though it says it right there on the shipping label. Made no effort to fix the issue so I opened up a PayPal dispute. They couldn't even bother responding to the case so it was closed in my favor and I received a full refund. NOW they're asking me to return the jacket (ahahahah). Thanks for the free Penfield jacket! Never shopping here again.

Bought a beanie online from this place. Looked good on the website but the shape is boxy. The item wasn’t cheap either. Went to return it and they have a NO RETURN OR EXCHANGE POLICY. What kind of reputable company does that?

My family and I are pretty much obsessed with the clothes from ALife. We came from FL and unfortunately we weren’t able to find much clothes as we would’ve liked. I personally was able to get 2 shirts and none of the shoes. The guy that sold me my shirts had pretty good customer service.

They have quite a lot of attitude considering the limited stock they have on offer. Was told to come here for limited releases, dead stock sneakers etc etc. Did not find this to be the case as the majority (if not the entirety) of things could be found in other stores around Manhattan, perhaps I went at a bad time though. the store interior itself is quite nice, there's a little bit of wood panelling to marvel at. Just be rude back to the staff if they are to you (it was a great deal of trouble for them to open the door to a shop filled with exactly 0 other customers) and bring them back down to earth.

Honestly one of the worst shopping experiences I’ve ever had. For some reason this store was recommended to me and for the life of me I cannot understand why. The store attendant was completely disinterested in my presence and spent the entire time staring at his phone screen. The only reason the shops stock could be considered exclusive is because no one in the right mind would ever spend their money here. Very limited range and 75% of what is there is general release. Don’t waste your time.

I ordered a pair of shoes from their online store. I checked the tracking on the scheduled delivery date and they never advanced past their store. I emailed them with no response. I sent a Facebook message with no response. Finally received a response through Instagram saying they'll look into it the next day. Received an email today stating my order has been refunded. I'm not sure what happened here but I would proceed with caution when ordering from their online store.

This would be a 5 Star if the 20-something staff attempted to serve the customer. Rude is about the nicest way to describe the store attendant. If he didn’t feel like getting on the ladder to get a shoe, he would make at least a handful of excuses why he didn’t/couldn’t/wouldn’t get the shoe. Nice shoes but considering Adidas and NB contract exclusives to Bloomingdale’s and other entities, there’s no longer a need to put up with the poor customer treatment by Alife’s pathetic staff.

I came to post a review, which I’ve never done, about how bad my experience was today @ alife, only to find out, after reading other reviews, that they special in bad experiences! I’m happy to keep my money, even if my son is a bit disappointed I didn’t get his Yeezys. The truth is, there’s absolutely no reason or excuse for such poor service, attitude and laziness. You can’t even open up your store on time. You shouldn’t be rewarded w/paying customers. You should be boycotted and run outta town! NEXT!!!

Worst customer service. They had one job and sent me the wrong color jacket, even though it says it right there on the shipping label. Made no effort to fix the issue so I opened up a PayPal dispute. They couldn't even bother responding to the case so it was closed in my favor and I received a full refund. NOW they're asking me to return the jacket (ahahahah). Thanks for the free Penfield jacket! Never shopping here again.

Bought a beanie online from this place. Looked good on the website but the shape is boxy. The item wasn’t cheap either. Went to return it and they have a NO RETURN OR EXCHANGE POLICY. What kind of reputable company does that?