Alan Bilzerian

Guy behind the counter was annoying and unhelpful, asked about an untagged item and he couldn’t provide any info. When I found the tag for the jacket he stood there and held the tag and wouldn’t leave. After I told him I didn’t need his assistance he proceeded to stand there holding the tag just looking at me. I pulled out my phone to write down the item number and he snapped at me saying I couldn’t write down the item number (can’t take pics but there’s no sign saying you can’t write down item numbers)

The staff is extremely helpful and kind . The store is very well stocked with the latest fashions . Alan Bilzerian’s is our first stop when we hit the city. Alan is very accommodating and makes sure you feel welcomed .

The man behind the counter was quite rude- He radiated a pretentious attitude that made me feel unwelcome. I was excited about the wide selection of brands but upon entering it felt as though I was not supposed to be there. As a young fashion interested student I do not recommend shopping here - ruins the sentiment of the designers they carry!

Sadly this is the only place around with such a selection. Rude associates & overpricing make it a bitter experience at best. Place is rather mocked in the Carol community. Shop online elsewhere.

I bought a shoe from here two months ago and this veja brand shoes opened and they said they can't get a refund this is a very sad situation friendly people but their shoes are bad and they don't take returns. Do not shop here because if there is a problem they will not take care of you after the sale.

Love shopping here! Gretchen is always so nice and offers great advice on selections.

We love the line-up of designers (Rick Owens is one of our faves, but also the likes of Watanabe, Layer 0, Avant Toi, Guidi, CC Poell, as well as their awesome house labels AB Private Label and Lana Bilzerian👍👍). Great service that is discreet, very helpful, knowledgeable, and wonderful to talk and share fashion passions with. While the store’s footprint is small, the offerings (Mens downstairs/Womens upstairs) are amazing to venture, try out, puzzle and bring home! Looking forward to many returns whenever in town. Their offerings are unique in Boston: great curation and array like no other!

THE PERSON I CAN ONLY ASSUME IS THE OWNER BEHIND THE COUNTER IS EXTREMELY RUDE AND SHOULD BE TAUGHT SOME MANNERS. I WOULD LOVE TO KNOW WHO ACTUALLY SHOPS HERE. WORST EXPERIENCE AND SELECTION