Ace Shawarma & Burgers

I recently ordered catering from Ace’s and I couldn’t be happier with the experience. I needed a large order of burger sliders for an event and they absolutely delivered!The sliders were delicious and flavourful, everyone loved them. It was neatly prepared and packed, making serving super convenient. The team was professional and accommodating ensuring everything was ready on time. Whether you’re hosting a small gathering or big event, I highly recommend Ace’s for their excellent service and amazing food. I’ll definitely be ordering from them again!

I recently had the pleasure of visiting Ace, and I’m still thinking about the incredible experience! First, the shawarma—absolutely phenomenal! Tender, flavorful, and perfectly seasoned, every bite was pure joy. The combination of spices and freshness in the meat was so on point, I could barely put it down. But that’s not all! I also tried their poutine, and let me tell you—it was next level. Crispy fries, rich, savory gravy, and cheese curds that melted perfectly into each bite. It’s a must-try for anyone who loves comfort food done right. On top of all that, the customer service was stellar. The staff were so warm, welcoming, and attentive—it made the whole experience even better. It’s clear they really care about their food and customers, and that makes a huge difference. If you haven’t been yet, do yourself a favor and check them out—you won’t regret it! Ace has earned a loyal fan here.

Tried the limited edition butter chicken tacos. They were good but nothing special, the food came a little late by 30 minutes, the tortilla was stiff. [I was offered the tractor beverage as a complimentary item, i went with the mandarin & cardamom, quite nice] The tacos had coleslaw in it which felt quite unique and balanced the spiciness well. Great music playlist as well. Tacos - 7.5/10 Tractor Beverage - 8/10

I recently tried Ace Shawarma in downtown Kitchener and had a great experience. I ordered the chicken shawarma meal, chicken shawarma poutine, and the butter chicken wrap. All the dishes were flavorful and came in generous portions, making it great value for the price. The only downside is the limited parking space at the location, so it's better to find parking in the nearby area. Overall, it's a must-try spot if you're in the mood for tasty shawarma in Kitchener!

If you’re looking for the perfect shawarma, this place is a real gem! I highly recommend it!

Portion size for 14 $ after tax was miserable. Chicken was good. The sauce and rice left a lot to be desired. Wouldn’t recommend eating here if you value your money.

Awesome place and the staff was so nice. It was my first time there asked for recommendations which he asked my preferences and made a delicious recommendation (good portion and budget friendly). I also asked if he could make my order quickly and he was super compliant and had my order ready! Even got a coupon, definitely recommend it.

Ordered a large shawarma bites platter (with some falafel wraps as well) for our office lunch, and it was thoroughly enjoyed! This is definitely going to be on the regular rotation of options. Not only is the food amazing (I've personally been eating there for 6+ years), but the customer service was top notch. Thank you!

It's hard to give my opinion when I don't like any type of spicy food. There wasn't anything on the menu I would eat l might have ordered SOMETHING if we went out for dinner Sheri Johnson. 323MAIN st Sauble Beach NOH 2H0

I purchased 2 Large Shawarma and the food portion is very low. They only fill half of the box and the box is also comparatively smaller than any other shawarma box in Canada.

Food was so cold, the portion was so small. They filled half the container with salad. The rest was filled with rice topped with a little bit of bland chicken. I was shocked at the price $15 for less than a palm full of rice. Disgusting food and terrible service.if I could give this place a 0 I would.

I normally don't write reviews and thought I had to because of how good my experience was. I'm in Kitchener for work and wanted to grab something quick. I told the person working I was really hungry so he said he'd put in extra falafel and fries after I paid. They were fairly busy with take out orders and I waited a bit for mine and they threw in a cheesecake dessert on the house. Not only was the experience great but the food was delicious!

I used to enjoy placing orders at ACE Shawarma, but they'll be losing my business from today. I placed an order for a chicken shawarma poutine with extra chicken, little did I expect them to serve me chicken skin instead. I paid for an extra scoop of chicken, not chicken skin. The entire meal was gross, maybe you are in the wrong business if ur gonna skimp on shawarma meat and serve chicken skin instead.

Late night dive with a few buddies and was not disappointed! This place is a hidden gem - the prices are beyond affordable, with quality food. Their large Shawarma poutine ($9) could easily feed three people. As with most shawarma places, you can see them make it right in front of you, which is nice. I grabbed the medium shawarma poutine to share with my buddy, along with the tikki chicken dish; both great choices, though the poutine is by far the seller. Atmosphere is very basic and even a little shabby, but you're not paying for the dine-in experience! 100% would return if in the area, definitely recommend for some solid grub.

Not a pleasant overall experience here. Had 5 or 6 ppl working and everyone seemed very high stress and not in a great mood. Opened my shawarma WRAP to this. Not possible to eat as a wrap so went back, told them my situation and asked for a shawarma plate container and they said I'd have to pay for it. They gave me a dinky to go container that was of no use. Would recommend going to another shawarma spot in the city.

The tikka here is top notch. This is a weekly have in my books and all their sauces are incredible. My tip would be call ahead if you are getting tikka chicken as it takes 10-15 minutes to prepare compared to the 1-3 minutes for shawarma

Great shawarma place in downtown kitchener close to the city Hall. The prices are very affordable. I got the large poutine and it costs $5.99+tax. Very filling and delicious. The quantity of chicken could have been more though.

I was going to Big Fat Pita to get my favourite chicken Shawarma poutine but sadly they were closed up early so I decided I would give Ace Shawarma a shot as I've never tried them before. The young man working the counter was not rude off the bat, but not very friendly either. We got two medium shawarma poutines and when I sat down and opened it there wasn't as much gravy as I usually like so I went back up and asked if I could have a little more. The man simply said "no I can't do that. There is some underneath." I looked at him extremely puzzled and said "you can't give me a little more gravy? I bought a poutine and would like just a little bit more on it and you "can't"?" To which he rolled his eyes, took my poutine and put a little more gravy on it. It tasted good, but I'll be sticking with my Big Fat Pita poutine because they are much cleaner, friendlier, faster, and all around a better customer experience than at Ace Shawarma.

So good!!! The rice is so different and atomistic. The sauces are a good mix and don't come off too strong (I'm a light eater). The condition of the environmental is not great tho, I wouldn't really eat there so do takeouts most of the time

Five stars for the food- I got a falafel wrap, which was very good... but after receiving my order I noticed the cook was wearing his mask with his nose uncovered, and had I noticed that earlier I would have left without ordering. So a star off for the hygiene factor. We're dealing with a pandemic guys, please wear the mask properly, it's not difficult.

We got to try a few burgers they're working on for the new menu and they were great! Very kind staff and super affordable.

Amazing chicken shawarma poutine. Beware of the humongous portion size though!

Go there with my coworkers all the time because we all like the food here, plus it's vegetarian friendly. (Not saying it has a lot of vegetarian dishes, but the falafel one was delicious according to my vegetarian friend)

Amazing place...the tandoori chicken plate was what I tried and I loved it. I think I'm gonna go to this place more often. The prices are very reasonable and most meals come with a fr

Really yummy Shawarma in town. We are planning go back to try something else next week. Highly recommended btw.

I have to say I love their food. But after today's experience, I will not be going back because of their service. I purchased chicken shawarma with rice (box 1), however there was extremely little chicken on it. When I asked for my money back, they said "it's a full scoop of chicken, everyone does it the same" and said that I already touched the food (not the case, I just walked to the office, and walked back out to return it). They offered to give me "a little bit more chicken", but by that point they already proved what bad service they offered, by the way they acted and talked to me for the few minutes prior.