A Ma Maniére D.C.

I’ve bought three pairs from these guys . First two pairs they took my payment but couldn’t fulfill my orders.. 3 rd order I received a defective pair of dunks! Wouldn’t give a refund or exchange . Garbage shoe store ! Buy from Nike it’s much safer

Today was one of the worst shopping experiences that I've ever experienced. According to the scores website for scheduling personal shopping it apparently doesn't include shoes according to the manager Mike, at the DC store. Even on the front door it says that personal shopping appointments take priority over walk-ins. As I walked up to the front door, I was berated by some younger people waiting in line that had no care about the company's personal shopping policy. I was even met with threats by them. I did notify the store that I was waiting for the appointment and then was told by the manager Mike, that personal shopping appointments do not include buying shoes. Additionally, the store's website also states nothing about exclusions for personal shopping, it does say people aren't to line up, and it's obvious they don't care about all their customers safety. I wonder if NIKE understands what type of association they have with a store like A Ma Maniére?

Terrible online service. I ordered the AMM 3s and it came with a factory flaw of the lid ripped off. I emailed them and they refused to return the damaged box. The box is important to some people and I do not want a damaged box. At least make sure you are not shipped damaged items before you ship them.

Stumbled on this place after looking at amiri’s website. This place was listed as one of its stockists in dc. I have never heard of it. But a high end men’s boutique is very hard to come by in this area. So I made the nearly hour drive down here from Rockville, MD. It’s almost inconspicuous between all the other row houses full of shops and restaurants on busy h street. Upon arrival the door was locked and there was a security guard at the door. They were only letting a certain number of people in at a time. I was a little surprised to see that I still needed a mask and the restrictions but I understood. Beautiful two level store with a well curated selection of luxury street wear with an emphasis on shoes. They had a few employees. One guy greated me but the others didn’t really interact. The guy upstairs helped me and he was cool when I started talking to him. I bought a pair of converse sneakers and an Amiri tee. Before I checked out I asked the cashier if I could return or exchange anything and she said no. Was a little surprised but it’s only because of the pandemic. So that knocked a star down for me. Otherwise this is a true hidden gem and a must visit for guys who are into luxury street wear. (Update on second visit: why doesn’t this place have a dressing room? It’s a clothing store! You have to go upstairs to try something on. Still not much privacy plus the employees have to leave and tell other customers that someone is upstairs trying something on. Just an awkward situation. No return or exchange policy still in effect which I think is weird at this point but that’s their rule.)

Hey, I'm from Berlin and won the raffle for the Air Jordan 5 x A Ma Maniere "Dusk" at the end of November and haven't received the shoes or a refund to date. I have contacted you by email, but to no avail, as there has been no response to my request to date. To be honest, I don't know what else I can do as I live in Germany.

Super weird and unwelcoming vibe. All the reviews saying they creepily follow you are true. I don’t mind a friendly sales associate introducing themself and talking to me while I shop, but these people take it to a place that is unnecessary. Also they have very little stock in store. All the good stuff is on their web shop. Yeah, won’t be back.

Avoid this scamming company like the plague! Visit their instgram youll see all the scamming they do! They dont allow refunds or exchanges, all sales are final, even if they send you a shotty product! Reported to the BB and put a cancel on payment with credit card company. This company takes people's money, and I always avoid companies that dont have PayPal that's a shady sign in itself. They take 4-6 weeks to ship anything, and they never provide and shipping updates, just pure white knuckling it! I can't believe theyre still open for business the way the do business! POOR! Shame on you guys

Arguably the most deplorable shopping experience I've ever had. I ordered a t shirt ($350...not the most expensive, but not cheap). 2 weeks go by and I didn't receive the item. Sent an email, got no reply. I called the store and they said they have no control over the warehouse, and there is no one to contact. 3 weeks later I finally received the t-shirt and it is too big. I go back on their site and order the size smaller assuming I will just return the original item that is too big. I send an email asking the process to return because there was no receipt in the package I received. Again, no reply. I received the second t shirt 2 weeks later and still no email reply. I send another follow up email and 3 weeks later finally receive a reply stating that item is a final sale. Meanwhile, nothing on the site or on my order confirmation stated this. What a joke. I would have never ordered a second item had I known this. Trash service. Do yourself a favor...when ordering luxury/designer items....stick with NEIMAN and BERGDORF...real retailers that know how to treat their customers. Not some nickel and dime posers.

I’ve bought three pairs from these guys . First two pairs they took my payment but couldn’t fulfill my orders.. 3 rd order I received a defective pair of dunks! Wouldn’t give a refund or exchange . Garbage shoe store ! Buy from Nike it’s much safer

Today was one of the worst shopping experiences that I've ever experienced. According to the scores website for scheduling personal shopping it apparently doesn't include shoes according to the manager Mike, at the DC store. Even on the front door it says that personal shopping appointments take priority over walk-ins. As I walked up to the front door, I was berated by some younger people waiting in line that had no care about the company's personal shopping policy. I was even met with threats by them. I did notify the store that I was waiting for the appointment and then was told by the manager Mike, that personal shopping appointments do not include buying shoes. Additionally, the store's website also states nothing about exclusions for personal shopping, it does say people aren't to line up, and it's obvious they don't care about all their customers safety. I wonder if NIKE understands what type of association they have with a store like A Ma Maniére?

Terrible online service. I ordered the AMM 3s and it came with a factory flaw of the lid ripped off. I emailed them and they refused to return the damaged box. The box is important to some people and I do not want a damaged box. At least make sure you are not shipped damaged items before you ship them.

Stumbled on this place after looking at amiri’s website. This place was listed as one of its stockists in dc. I have never heard of it. But a high end men’s boutique is very hard to come by in this area. So I made the nearly hour drive down here from Rockville, MD. It’s almost inconspicuous between all the other row houses full of shops and restaurants on busy h street. Upon arrival the door was locked and there was a security guard at the door. They were only letting a certain number of people in at a time. I was a little surprised to see that I still needed a mask and the restrictions but I understood. Beautiful two level store with a well curated selection of luxury street wear with an emphasis on shoes. They had a few employees. One guy greated me but the others didn’t really interact. The guy upstairs helped me and he was cool when I started talking to him. I bought a pair of converse sneakers and an Amiri tee. Before I checked out I asked the cashier if I could return or exchange anything and she said no. Was a little surprised but it’s only because of the pandemic. So that knocked a star down for me. Otherwise this is a true hidden gem and a must visit for guys who are into luxury street wear. (Update on second visit: why doesn’t this place have a dressing room? It’s a clothing store! You have to go upstairs to try something on. Still not much privacy plus the employees have to leave and tell other customers that someone is upstairs trying something on. Just an awkward situation. No return or exchange policy still in effect which I think is weird at this point but that’s their rule.)

Hey, I'm from Berlin and won the raffle for the Air Jordan 5 x A Ma Maniere "Dusk" at the end of November and haven't received the shoes or a refund to date. I have contacted you by email, but to no avail, as there has been no response to my request to date. To be honest, I don't know what else I can do as I live in Germany.

Super weird and unwelcoming vibe. All the reviews saying they creepily follow you are true. I don’t mind a friendly sales associate introducing themself and talking to me while I shop, but these people take it to a place that is unnecessary. Also they have very little stock in store. All the good stuff is on their web shop. Yeah, won’t be back.

Avoid this scamming company like the plague! Visit their instgram youll see all the scamming they do! They dont allow refunds or exchanges, all sales are final, even if they send you a shotty product! Reported to the BB and put a cancel on payment with credit card company. This company takes people's money, and I always avoid companies that dont have PayPal that's a shady sign in itself. They take 4-6 weeks to ship anything, and they never provide and shipping updates, just pure white knuckling it! I can't believe theyre still open for business the way the do business! POOR! Shame on you guys

Arguably the most deplorable shopping experience I've ever had. I ordered a t shirt ($350...not the most expensive, but not cheap). 2 weeks go by and I didn't receive the item. Sent an email, got no reply. I called the store and they said they have no control over the warehouse, and there is no one to contact. 3 weeks later I finally received the t-shirt and it is too big. I go back on their site and order the size smaller assuming I will just return the original item that is too big. I send an email asking the process to return because there was no receipt in the package I received. Again, no reply. I received the second t shirt 2 weeks later and still no email reply. I send another follow up email and 3 weeks later finally receive a reply stating that item is a final sale. Meanwhile, nothing on the site or on my order confirmation stated this. What a joke. I would have never ordered a second item had I known this. Trash service. Do yourself a favor...when ordering luxury/designer items....stick with NEIMAN and BERGDORF...real retailers that know how to treat their customers. Not some nickel and dime posers.