515 15th St NW

We were in town for a wedding and this was a recommendation from the bride. The hotel was very close to the wedding reception and other great restaurants as well. The star of the show is the staff. The valet was professional and patient. The front desk staff were personable and accommodating in every way. The rooms are modern and the layout is thoughtful for the size of the room. The rates were reasonable, however parking rates were expensive. Over all a great place to stay with practically a view of the White House lawn.

The king room was barely bigger than the bed! The bathroom was also very small (one person at a time), the counter wedged into a corner with a bar size sink and minimal counter space. There were no hooks for towels or clothes. The room amenities were minimal at best...very small bottles of shower soaps, shampoo, etc. And with a room rate of ver $400/night...I would have expected better. Sunday morning, only one of 3 elevators was working. People were waiting at each floor with bags trying to catch a ride to the lobby to check out. We ended up riding up so we could ride down. A couple was hosting a wedding brunch in the roof top bar. The one elevator made it problematic for their guests to go up to attend. Apparently, one of the two nonworking elevators had broken the night before and no reason given for the other being out of commission. We were were the ones who alerted the front desk there was a problem! For a high end hotel not have addressed the elevator problem before a busy Sunday morning is poor guest services. While the location is excellent, I am sorry to say,I would look elsewhere for nicer accommodations for this same room rate and in hope of better guest services.

Nice hotel in the heart of DC. Clean, modern room that has everything you need. Very friendly and helpful staff. Several restaurants with good food. The roof top bar/restaurant has an amazing view!

I enjoyed my stay for the most part. The lobby and lounge are certainly nice on the first floor. Pros- -renovated rooms, with the latest technology, including smart mirrors and smart TV, with access to Netflix log-in, etc. -located literally right next to the national mall, walkable distance to most landmarks (most appealing thing) such as the White House, national monument, etc. - check-in staff was nice. Shout out to Jamal. He was wonderful. - $15 voucher for the hotel restaurant Fireclay upon check-in. - they text you before your stay, and it's not an automated chat, a live person you can ask questions with. - valet staff out front 24/7, great for safety purposes as you step outside and gather your bearings, especially if solo. Con's: - no early check-in. - as discussed in other reviews, room walls are paper thin, you can hear a pin drop, even coughing or sneezing of your neighbor in the next room. -Vue rooftop bar, Fireclay, and the Patio- all of the bar and restaurants are pricey.

We stayed here way back in the 80s when my sister-in-law got married. It was a beautiful hotel back then and is still gorgeous today. We didn't stay at the hotel during this visit but visited the lobby and the lounge. Both were stunning. However, we were shocked at the price of a cocktail in the downstairs lounge. My husband ordered a black Russian, which is basically Kahlua and vodka, and it was $28 plus tax.

Read any guidebook to Washington, D.C. and everything is "steps away from the White House" without it actually being steps away from the White House. Hotel Washington is the exception. It really is steps away from the White House and the Vue Rooftop restaurant and bar inside the hotel proves it. (There are few better views in the city.) First opened in 1917, Hotel Washington is a small luxury hotel in the heart of D.C. Walk inside the lobby and you'll see the luxury blended with quirky art and decorations proving D.C. isn't all stiff and professional. It has a fun side too! For one night, my wife, six-year-old daughter and I stayed in the seasonal Grinch-themed suite. It came with two adjourning rooms decked out with Grinch-themed pillows, blankets, robes, slippers, books, stuffies, toys, and more. They thought of every detail. After dinner, they rolled in a hot cocoa, egg nogg, and cookie bar. It went perfect while we watched the Grinch movie from bed. The hotel itself has a sizeable gym, spa, and lobby restaurant and bar. There's valet parking. Service is excellent. (Our visit was comped, but views are my own. They did not ask me to post.)

In the heart of DC. This hotel mixes elegance and modern style on one. The lobby, the not very large- still feels spacious and elegant. The service is excellent here with just about everyone greets you with a smile. The rooftop restaurant has one of the best views you can get in DC. Multiple Restaurants are few short minutes walk away. The room was very clean and modern.

Came back for a weekend getaway. We got the room offer that included valet parking and 15% all spa services. I love how beautiful and modern this hotel is. The front desk is always so polite and makes you feel like a queen/king. Upon checking in they upgraded our room and since it was my husbands birthday they sent a free bottle of wine to our room before our spa appointment. The room, wow it was beautiful!! I loved the ambiance. The shower/bathroom is more private than you would expect. The beds are of course super comfy, I love the headboards in the room! There are different room lighting you can adjust to, which I liked. The room service was great. We got the complementary wine and then later ordered the cream brûlée with iced lattes. Delicious. Some of the items on the menu are a little pricey. The service was great and the way they make sure your all good before leaving the room is a good touch. The spa. Erica. That girl is the best. So sweet and did a phenomenal job on my massage. I felt so rested and rejuvenated. We finished with a glass of wine and sat in the steam room after. 10/10 definitely recommend Erica, she's wonderful. The night club seemed to be popping on Friday night. That's not our cup of tea, but I loved seeing the outfits and the energy. The hotel has a special line and elevator for the club. The location of this hotel is great. Close to a lot of museums, shopping, food and drinks. Love this hotel and I'll be back.

This is like our 5th time staying here. Always enjoyed. Close enough to everything to enjoy downtown DC. Also right by two of our favorite restaurants, Old Ebitt's and Hamilton's. Staff are very nice. Valet is great. Rooftop restaurant has an awesome view. Always 5 stars.

Stayed here so a couple of nights while in DC. Picked it for its centralized location and walking distance to restaurants, White House, monuments and memorial parks. Awesome location. You do have to bring your walking shoes but you will walk out to the WWI memorial next door, White House front across the street, 1/2 mile of National mall (Washington monument, WWII memorial, Lincoln memorial...). There were a couple of oops (see below) but the staff were nice and accommodating so no complaints. 1) when we initially checked in, room was clean but the toilet lid was down. When we opened it, there was a large poop (so we flushed it) but there was also small pieces of hair on the seat... we notified housekeeping and they cleaned it for us (we left to go for lunch and when we came back it was clean) however it was not a good first impression and make me question of the room was clean.

This review is primarily for our waiter at the Fire Clay restaurant. After an extremely long day of flights all my co-worker and I wanted, was some good food and a cocktail. Our waiter Julian was fantastic! He gave great suggestions on both food and drinks, he also happily accommodated some unexpected additions to our table and truly made us feel very comfortable and welcome. Always going above and beyond to meet our needs. His incredible service made a pretty crumby day not so bad. The hotel as a whole is good too, but really just wanted to highlight this young man's excellent work.

If you're looking for a Nice, Elegant but not too far away from Home & a wonderful Choice for Hotels this is the Place!.this place will treat you VERY WELL : This was my first time here and the Management & staff was so helpful, approachable I met a lady named Prislizza ( I swear I hope I spelled it right!! ) who helped me right away with all that I needed or questions that I may have had. The Experience was one I'd definitely return for!! And also recommend to others, it's very spacious and just draws you in by the decor itself!!..the comfort of the rooms, cleanliness did I Mention the views!!!!! From sunup to sunset !!! You're guaranteed ABSOLUTELY to enjoy your stay!! The Hot Apple Cider delivers on a cold day/ night & Try the Hotel's eatery FireClay you won't regret it

This is supposed to be a nice hotel. We booked using booking.com. Upon checkin the staff put us into one of the worst possible rooms where there is a view of full blocked stone walls on the three sides when our window is the 4th side. I can not imagine that was the only room available at the moment we were checking in. This very unfriendly staff and hotel ruined our stay in DC on this trip. Our room was always so dark for absolutely zero sunshine could be seen from our room at all. Despite the fact I chose this hotel for its proximity to the White House and to see the Washington monument we could only see walls and stones from our room. The hotel did not even make the review feature available to me after our visit. How rude and disrespectful to take away our ability to share this bad experience openly to other potential travels? Recommend at booking to contact the hotel to ensure you don't get put into a room like that. No visitors of DC should have to deal with that depressing room. Those rooms exist in the hotel but they should only be used for storage or for people booked at a huge discount price which was not the case for us.

Subject: Commendation for Exceptional Service at Vue Rooftop Restaurant Dear Sean, I am writing to express my sincere gratitude for the exceptional service provided by Travis, Tenaye, Charles, Tony, and Sean at Vue Rooftop Restaurant. Their professionalism, attentiveness, and genuine care made my dining experience truly memorable. Travis, Tenaye, Charles, and Tony went above and beyond to ensure every aspect of my meal was perfect. Their dedication to customer satisfaction was evident throughout my visit. I commend Sean for his leadership, which has fostered a culture of excellence among the team. Please convey my heartfelt appreciation to all of them. Vue Rooftop Restaurant's exceptional service sets it apart, and I look forward to returning soon. Warm regards, Gualano Davis

We had a wonderful stay at Hotel Washington! The hotel is clean, comfortable, and the museums and sights are all within walking distance. Brandon at the front desk was a lifesaver. We checked in around 3pm and were given room 447, very itty bitty small. Initially we were going to just stay in room until I did a search on the hotel website and found the rate for king size bed was less than what we were paying. I went back to front desk and Brandon explained the fluctuating in prices but he changed our room. The downside to our stay was attending the "July 4th Firework at the Magnificent Vue Rooftop" event and it wasn't magnificent!! Since we were staying at the hotel we thought it would be a great idea instead of fighting the crowds at the National mall. The food and music were ok. Everything was a buffet style (hotdogs and hamburgers) Drinks were decent but pricey! The event was a standup event unless you paid for high dollar tables, which we were ok with, HOWEVER, there isn't a view unless you pay for the tables. The rooftop isn't a rooftop it's the last floor of the hotel and you look out through windows or a crowed mezzanine. The event was not worth the money!! We actually left and went to the Washington Monument which was perfect. Due to this event and advisement we will probably not stay here again.

All I gotta say is the Suite. Was amazing and loved the stay just almost right next to the White House. Great view of the Washington Monument but the San Jacinto Monument is taller

Nice location on a hot day for some refreshment, but one particular bar staff was super unfriendly, rude and mean. I would not recommend this venue when there are others in the area with fabulous staff.

If in the DC White House area, I would choose a different hotel for my needs. Location is nice, but not close to good restaurants. The area seems to be a dead zone for good places for coffee and dinner. It's good because it is close to the sites. The rooms are awkward, the small sinks are barely usable. I couldn't wash my face without hitting the mirror. There is minimal places to organize your stuff, which when traveling is important. The gym was gross. The treadmills are awkward & the floor is filthy. I couldn't do a plank without getting grossed out. I stopped into the hotel bar one night & a hot tea ( water and a foil tea bag) was $7. That's absurd. The bed was comfortable, but a weird motion sensors would illuminate the room any time I moved. I would not stay here again, nor recommend.

billed our credit card for parking even though we paid the valet workers cash. very dishonest. watch out

Bar, over the top expensive. anyone knows a hotel bar is more expensive but to be triple the price is ridiculous. Shower is in The room, bathroom sink area is super small, the size of an airplane sink area. Ridiculous!!! Asked for a room away from the elevators, was given a room that faced the courtyard In the 8th floor. No problems until 10pm to 2am when the roof top bar started playing music. I am on the 8th floor and there are 10 floors of rooms. That should tell how loud the music is playing. Called front desk they offered ear plugs and to move us. I'm sorry it's 11pm I'm not moving this late and I didn't pay this much money to have to wear ear plugs. Asked to speak to manager n the morning, I will move in the morning Unacceptable, for the money shouldn't hear anything. Only good thing is cleaning staff and location.

Super nice hotel. Plush 5 Star accommodations and it smells so freaking great inside. You know from the moment you arrive that you're about to stay in a remarkable hotel establishment. Everyone that works at this Hotel is very courteous and eager to help at all times. I really really enjoyed my stay.

I wasn't sure what to expect when selecting this hotel but I was pleasantly surprised. We arrived early and asked to check our bags but they offered to get us in our room! A pleasant surprise. The room was well sized. Hotel is conveniently located between various attractions. Staff was all friendly and bellyful. I would start here again on my next visit and make more time to try Fire Clay and the rooftop.

if I could give less than one star, I would. My recent stay at the Hotel Washington, located at an enviable address of 515 15th St. NW, Washington DC, right next to the White House, was an experience that starkly contrasted the grandeur of its surroundings. With its aesthetically pleasing architecture and the promise of spectacular views, one might expect a service level to match. Unfortunately, the reality couldn't be further from this expectation. From the moment of arrival, it became apparent that the hotel's staff suffer from a severe case of entitlement, with professionalism seemingly a foreign concept. Interactions felt cold, unwelcoming, and devoid of the warmth or efficiency one would anticipate at such a prestigious location. This was not just a one-off encounter but a consistent theme throughout my stay, suggesting a systemic issue rather than isolated incidents. Compounding this disappointment was the accommodation itself. Describing the rooms as 'closet-sized' might actually be generous. The lack of space was palpable, with "minimal" barely beginning to describe the amenities provided. In a city where space is at a premium, one might understand smaller rooms, but not at the rates charged here. The expectation of basic inclusions like shampoo, conditioner, and body wash seems reasonable, yet here, they appeared to be considered extravagant extras. The dining experience did little to redeem the hotel. The quality of the food and drinks could kindly be likened to what one might expect from a home economics class in the 1980s - a far cry from the culinary excellence one would anticipate in such a prime location. It seemed as if every opportunity to delight and surprise guests was bypassed in favor of cutting corners and reducing costs. While the views of the White House and the surrounding area were indeed spectacular, they are but a small consolation in the grand scheme of things. A view cannot compensate for the lack of hospitality, comfort, and service which are the hallmarks of a quality hotel experience. Hotel Washington is a classic case of missed opportunities and misplaced priorities. With its prime location and the inherent potential of the building itself, it could offer so much more. Instead, guests are left feeling underwhelmed and undervalued. The only lasting impression is one of extreme disappointment, a sentiment that no view, no matter how breathtaking, can ameliorate. A visiting couple from Colorado.

Beautiful hotel and so close to the sites in DC! The front desk area was kind a helpful when we needed a few extra things in our room.

I had a wonderful time at Hotel Washington. I was greeted by Jamal at the front desk a little past my intended check in time due to flight delays. I wanted to make sure my room had a beautiful tub so that I could relax which he informed me that it did not, only the suites do. Something to keep note of as I did book via a third party service (Booking.com) which had contradictory information. However, Jamal offered to upgrade my room at a discounted price which I really appreciated and of course I had to accept. He also made sure to extend any suggestions or help I needed. I did make reservations at the rooftop bar about 2 weeks in advance, which requires a deposit of about $53 to reserve a table. It does note that this balance will be applied to your bill upon arrival/purchase. This was a Friday night around 8:30 p.m. so mind you, the bar was very lively! Good selection of top hits were played, both old and new. I ordered the salmon dish with a lemongrass creme brûlée for dessert. To be honest, both were just alright to me. I would not order the dessert again, but note the menu is limited! The salmon was cooked very well but the flavor was lacking. I was a party of one and I did notice that it took a bit of time for someone to greet me and even bring me a glass of water or to ensure I had the proper table candle settings versus tables that were sat after me, occupied by couples. My waiter was nice but when I was approached by a stranger that was friendly, that I did eventually allow to take a seat at my table out of courtesy ONLY, my waiter took it upon himself to cancel my reservation that I had made in advance for one to then go and re-add a reservation for two causing multiple charges on my card. That was very unnecessary in my opinion, especially without clarifying with me as the client prior to making the adjustment. I did not return Saturday night although from the sounds I heard in my room on the seventh floor, it was once again jumping! The hotel was very modern. But I don't believe they have any vending machines on the guest floors; at least not the seventh. But I could see myself staying here when I return to D.C. The location is prime, close to many top attractions. Even if you did want to Uber instead of walk, the cost is reasonable. Starbucks and the Corner Bakery are both about 5 minutes walking distance from the hotel and the Reagan airport about 15 minutes. It really does have many great picture opportunities in hotel and the natural beauty in its appearance and design is a sight to see. Overall satisfied with my stay.

This review is for the nail / spa services. I had never gotten a spa mani and pedicure before so decided to splurge for my birthday but I'll be sticking with just regular salons from now on. Although you gotta go into a hotel spa knowing the prices are elevated just because, the cost of services just wasn't justified. For a shellac manicure and pedicure with callous treatment it came out to $216. Also know that they charge an automatic gratuity of 20%. Hopefully that goes back to the staff but in the past I have always preferred to tip in cash and give the gratuity to them directly, so I'm not a fan of this change in policy. As to the quality, there wasn't anything special in particular about either the mani or pedi. The technician was friendly and professional and used nice products and lotions but after just three days my nails already started chipping badly. With gel manicures I get my nails usually last three weeks+. The massage was alright but again, assumed that it would have lasted a little longer given the price point. Lastly, the chair wasn't a massage chair with vibration and I found it uncomfortable for the hour-long pedicure. The services took a long time but I feel like that was mostly for show to justify the cost because I've gotten better quality salon services for places that were quick but efficient.

Nice hotel and in a great location. But not impressed with our 350 dollar room with queen size bed. The room felt cramped. It had no chair or even a small table to rest a computer. The sink was outside the bathroom with a diameter a little greater than the length of a tooth brush. The toilet bowl height did not feel it meet ADA standard and there was no bathtub.

I had a great spa experience at The Spa at Hotel Washington. The masseuse was professional and knowledgeable. The steam shower room and locker room were clean. I left feeling relaxed and very satisfied with the service. I would recommend the spa here.

Had the best staycation wknd here! Mary at the front desk hooked us up with a great room and excellent service. Everyone at the lobby bar and restaurant was very accommodating. We love the rebrand!

I really had a great experience at the Spa at Hotel Washington, but it was ruined upon leaving. I was gifted a gift certificate for the spa from a friend at my bridal shower. I scheduled a 50 minute massage plus 2 add-ons for the Tuesday after my wedding. My wedding came and went (it was magical) and I was excited for some relaxation from the massage. I drove to the hotel, and being that it was a weekday morning, parking was tough. I received a call from the Spa and they let me know that they validate parking, so I could use the valet. SCORE! I swung around, left my car with the valet, and was off to the spa. The place was nice. Nothing too fancy, but it was fresh and clean. The girl at the front desk, Farrah (who I assumed was the one that called me) was super nice and gave me a rundown of everything I could expect. I was then brought to the massage room by my masseuse, Tiarra. Tiarra was so sweet and asked me questions prior to starting so she could give me the correct treatment. My massage was good. Tiarra offered me a complimentary glass of champagne since I had just gotten married and I happily accepted it. The reason for my low rating is because upon leaving and giving my ticket to valet, I was rudely told that it would be $25. I was confused because one guy took my ticket and then out of nowhere, another little man sternly told me "$25". I smiled at him because I thought he was joking, since I was told they validated. He never cracked a smile and yelled at me to pay the $25. He then shows me the validation sticker which indeed read $25. This was super annoying because I have spent enough money on the wedding lol. And I already gave the masseuse a $50 tip. Of course I paid it, but I didn't like it at all. Since when does parking validation not cover the entire cost? One of the nicer valet guys jokingly said that the spa is always lying to people. Apparently their "validation" is just a $10 discount. They need to stop that and be up front with their patrons about their parking policies.

This review is specific to the Spa! I'm so glad that we found this place! It is very pricey but well worth it! With that said, the dressing area was really tight and it was very warm inside. Thankfully I knew most of the ladies in there, because we were bumping all into each other while changing into our robes. I didn't have to wait long and the guy that did my body treatment was on time. I had the Cellu-Sculpt 3 in 1 Treatment and it was awesome. I feel bad because I forgot the Technician's name, but he's been there a while and mentioned that he does the training for that particular service. Jackpot! I finished with a pedicure. It was a no frills pedicure but the polish lasted a long time. If my nails didn't grow, the polish would still look good. Overall, this was one of my better spa experiences!

This hotel went above and beyond during my wedding weekend for myself, husband and our wedding guests! The staff were so kind and they were always willing to help with anything. I highly recommend staying here if you're in DC!!!

One of the oldest hotels in D.C.. I highly recommend using the valet service and forgo the headache of trying to find parking. The gentlemen at the valet were courteous and professional. The front desk staff were polite and knowledgeable when it came to our questions. The room was full of charming character and a nice view of the top of the White House! The beds were soft and the shower was hot. There is room service available though I did not take advantage of it. The roof top bar provides a wonderful view of D.C. day and night. I look forward to staying here again soon!!

I loved the vibes indoors and outdoors. The rooftop was beautiful as well with a well-timed view of airforce one landing on the south lawn. I'd stay here again! Also many great shops around the area

Definitely get the beignets at the hotel bar on the first floor! They are sooooo good!! We also had the crab cake and split it between the two of us and it was more than enough for a small snack! Will be back for sure!!!

Absolutely incredible from soup to nuts!! I loved it so much! The staff are also incredibly nice and helpful. The room Was comfortable, and we felt very fancy ;) The rooftop restaurant/bar is good albeit $11 for a Budweiser is crazy. 5 min to all the attractions and so many amazing restaurants close by. If you have kids Lincoln's Waffle House is cheap, fast and good.

Ate at the Vue restaurant which was already a pain when I forgot my sunglasses. I was given the runaround for about 2 weeks to get them back. Eventually they were turned into security at the hotel. Security made me pay $53 to get them back. Paid $53 and all they did was wrap it in plastic and throw it into a FedEx envelope.

We attended the New Years Eve event and we not allowed to enter because we didn't have the original credit card with us. The manager was running g around and would not address our issue. We asked security to find him for us and that we were having f issues getting in. They said welcome to the club. Once in, our seating was excellent, the view was amazing and the DJ was awesome. The advertised food was basically non existent and the four bites of passed hors d'oeuvres were chalky, dry and pitiful. Food should not have been advertised. We had fun but would not recommend it due to the management of the event and the really bad food.

Lobby bar is where it's at tonight. Nice decor and good vibes. Plenty of cozy seats and tables plus standing room at the bar. Good selection of wine and spirits.

Lobby very nice. Great views from the rooftop deck!! Quite spectacular! Drinks are absolutely ridiculously priced!!! $20+ for a simple mixed drink. Beers are over $12 Not someplace I would plan to stay long at.

Room was confirmed prior to arrival. They overbooked, gave our room away, switched us to a room with no view and no discount on actual stay. They gave us a $60 room credit for food. Needless to say we didn't use the food credit for fear they would say we owed it on final checkout. We chose that Hotel based on views, location and convenience. Well it lacked. I think Holiday Inn is better than this place which says alot!

Hotel service was good. Check in was flawless and fast. Room was clean, spacious and quiet. Great dining locations with history all around. Cheesy place to return to after a day of museums.

Rooms were clean and nice but very small. We were on the 10th floor and heard the music from the nightclub upstairs all night on Friday and Saturday nights. It would have been nice to know ahead of time, we would have booked a different hotel. We thought we needed the location close to monuments. In reality we could have simply taken an Uber to where we needed to go, and did not really need the location of this hotel. Absolutely no way we stay here again in the future.

I've stayed at less expensive hotels that offered way more space and better service. To be honest I give it 3 stars for cleanliness and hotel location. Hotel is close to a lot of attractions and restaurants. The hotel also offer a rooftop bar which was really nice especially if you're getting in late and want to hangout somewhere not too far. The room itself was very small. My husband and I was supposed to be in a room with a Queen bed but it felt and looked like a full size bed. The sink is what bothered me the most... literally I felt like I was in a cruise ship bathroom. The sink space was extra, extra small. If we stay again we would probably upgrade to a suit or something

This week, I stayed at the W for the first time in many years. It's been recently renovated and the new decor is very hip and trendy. Upon check in, I was pleasantly greeted by the doorman and the front desk staff. Because I'm a titanium level Marriott member, I was given an upgraded room. Among the pluses, my room had a huge TV...it took up about half of the bedroom area wall. Options on the TV include Netflix (common at Marriott properties) and Amazon Prime. The hotel is close to a lot of the key tourist sites...about two blocks from the White House, and there are many nearby dining choices as well as several in house dining options. The room has free bottled water and offers a mini bar. The hotel has a spa and a fitness center. The minuses - my room was TINY, barely bigger than the bed itself. In the renovation, they eliminated closets I guess.... now there's two short clothing bars in a wall nook, with no door, so I spent the week staring at my suits. If the wife was with me, one of us wouldn't be hanging our clothes....just not enough space for two. In the renovated bathroom, the sink is tiny, probably less than 12" in diameter. The mere act of shaving caused me to leave a watery mess all over the counter. In the bathroom....this was weird, they decided to put a little shelf over the toilet upon which they put two drinking glasses. Not sure I want to drink out of a glass that's parked over the toilet. Finally, as a elevated status member of Marriott Bonvoy, I'm usually able to score some free food and/or drinks in the hotel's concierge lounge...a nice perk when traveling. The W doesn't have one. In short, it was a cool looking hotel in a good location....but overpriced/overrated for what they offer the business or pleasure traveler. After spending my work week in a closet with a TV on the wall, I don't think I'll come back unless I have to. I'd much rather stay around the corner at the JW Marriott...where the rooms are cheaper, easier to get, bigger, and the breakfast buffet is free for Bonvoy members.

I'm not giving a three because it could have easily been a five. I'm still not over POV debacle. However, hotel wise our stay was pleasant. We were not disturbed unless we sort out help. Some of your staff provided excellent tips in regards to restaurants, shopping, & sightseeing. The rooms were immaculate, though our refrigerator was broken, it was not a matter to ruffle feathers. On entry Ronnie is the perfect Gentleman & Ambassador of W, and the brand altogether. I found myself looking forward to a greeting from him. Without request, an umbrella appeared from vehicle to entry of the hotel. Thank You Kindly Ronnie - for truly going over and beyond. Many times, it's the simple gesture that one remember's, and makes up for everything else. I look forward to greeting you again Ronnie. In other news, I truly wanted to colour on the wall wallpaper in the laboratory. Perhaps, wash off crayons are in order. I truly had to stop myself from being artistic. Thank you for a wonderful stay!!!

Unfortunately the service at the restaurant was so poor I would never return . The waiter brought me the wrong order . Manager came it and basically said I had to eat because it was going to go to waste. Someone else's mistake was not my responsibility. First time ever in my life that a waiter makes a mistake and the manager refuses to accommodate the client . Never again at this place

Nice enough hotel overall in terms of aesthetics but I wouldn't stay here again based solely off the CLUB advertised as a rooftop bar. We had the unfortunate luck of being on the 10th floor, right below the club, whose music and people can be heard late into the night. The club has the same elevator access as paying guests do, we had to wait in line a few times to get to our room amongst those just headed to the club, though they did accommodate us when there was an attendant checking id's behind the roped off line (only late at night). The room/bathroom is tiny, which I wouldn't mind had it been advertised as such - I would attribute this to a pod-style hotel (that I've chosen and enjoyed in the past but was not anticipating here). The sink is so small I could only set my toothbrush there, my toiletries bag had to sit on the floor. The only thing that would get 5 stars from me is location. Everything you want to see is within walking distance or bike ride.

My sorority hosted our convention at the W, so I have a few viewpoints. *Rooms: my room was first night was really spacious! The bathroom was neat -- there was 1 floor for the shower & toilet area. It worked out fine obviously, but it was interesting when you first see it! The next day I checked into my wknd room. It was a bit smaller, but I had a City view. I will say -- the sinks are pretty small. I constantly had water all over the sink because here was no way to keep it contained. The mirrors were cool, they came with lighting you could turn on/off as well as a magnifying mirror! *Event spaces: we used the Great Room, Studio, and Altitude. Each space was perfect for each event. The staff was super helpful making sure everything was set and the temp was just right. They have Alamo's everything in house, which makes event planning that much easier! *Food: all of the food I ate was catered in house but not sure if it's all on the menus of the internal restaurants. Nonetheless -- the food was GREAT!!! My favorite has to be the banquet food, the only food I got photos of. Who knew I'd like leek and onion salad?! The entree, to die for! The breakfast was also good, I loved the fuel juices/smoothies that were available. *POV rooftop: so if you stay in the hotel you get quicker access to the roof. So that was a bonus. The view is great, the lighting at night is beautiful. The drinks were good -- typically priced for a DC bar. I also loved the music choice, a mix of everything. Overall had a great experience during my weekend!!