Martin G
Google
We spent four nights in this hotel and our experience was positive overall. Although some aspects could be improved, given the price of the room, others were much appreciated.||||Let's start with the positive aspects: The hotel's location is excellent, a ten-minute walk from the train station, with plenty of dining and nightlife options nearby. The room was comfortable, clean and the free minibar was much appreciated, even if it wasn't replenished during our stay (we'll come back to it later). The hotel also offers various services which we weren't able to take advantage of, but which seem to be a good plus. We'd also like to thank the team for their warm welcome and small kindnesses. Many thanks to the team!||||There are, however, a few aspects that could be improved, notably the service. We noticed a difference between weekends and weekdays, when service was smoother, especially in the restaurant. For breakfast, which was included in the price, we sometimes had to wait a while before being greeted, which could be a little frustrating. What's more, some dishes were regularly sold out well before the scheduled time, which was a little disappointing. As for the room, daily cleaning was not systematically done and had to be requested, which may be surprising given the price. For the same reason, the minibar was not restocked. Finally, a little more warmth and politeness from the staff would not go amiss; a simple hello in passing would make the welcome more pleasant.||||In conclusion, our stay was pleasant overall, even if a few adjustments would be desirable. With a little more attention, kindness and more regular service (room cleaning and minibar), this hotel could really stand out. We intend to return one day and believe that these “details” will have been corrected.