These people work absolute magic on beat-up shoes and handbags. It's not cheap, but it's usually less expensive than replacing something entirely. Regardless of the shape your stuff is in when you leave it, it always comes back looking nearly brand-new. It's always fun to be nosy and look at the names on the bags waiting to be picked up—you'll spy some fancy folks, some fashion editors, definitely a few fashion houses, and maybe a celeb.