ZARA HOME

Quite possibly the worst shopping experience I have had in any retail shop. The fact that you can't find a staff member to assist you (which is required if you want to purchase anything there) the moment you do get someones attention, they would rather you be dead then provide any assistance. The arrogance and simply rude customer service there had us walk our immediately.

Two weeks ago, I returned from Barcelona with these exquisite glass tea spoons. I had the chance to use one for the first time recently, and to my dismay, it broke in half with just a gentle stir. My heart feels as broken as the spoon itself 😞 I'm hoping this isn't indicative of a broader quality issue.

Easier to buy online. The staff are mostly useless as well as arrogant. I bought many things and when I returned home I saw 9 things were missing from what was packed and what I had paid for. I called the shop and I was hung up on. This is theft? Seriously, easier to buy online.

Great quality for the product and home fragrances.

Incompetent, arrogant kids work there

The staff here are horrendous. One of the girls working here stole my elderly mother's jacket when she tried on some clothes but we have no way to prove it. I am trying to reach the store to go over their security cameras but they are unresponsive and I am afraid I need to involve the police. We are pretty disgusted overall by this place. To be avoided.

Today is Sunday, 4 pm, the shop is closed

Good and stylish products to affordable prices, although customer service not so good. We went to buy some silver wear and other products that marked a price and when we got to the cashier they said the price was wrong and that it was more expensive. They didn't even apologize for the inconvenience, even though it was their fault.

Quite possibly the worst shopping experience I have had in any retail shop. The fact that you can't find a staff member to assist you (which is required if you want to purchase anything there) the moment you do get someones attention, they would rather you be dead then provide any assistance. The arrogance and simply rude customer service there had us walk our immediately.

Two weeks ago, I returned from Barcelona with these exquisite glass tea spoons. I had the chance to use one for the first time recently, and to my dismay, it broke in half with just a gentle stir. My heart feels as broken as the spoon itself 😞 I'm hoping this isn't indicative of a broader quality issue.

Easier to buy online. The staff are mostly useless as well as arrogant. I bought many things and when I returned home I saw 9 things were missing from what was packed and what I had paid for. I called the shop and I was hung up on. This is theft? Seriously, easier to buy online.

Great quality for the product and home fragrances.

Incompetent, arrogant kids work there

The staff here are horrendous. One of the girls working here stole my elderly mother's jacket when she tried on some clothes but we have no way to prove it. I am trying to reach the store to go over their security cameras but they are unresponsive and I am afraid I need to involve the police. We are pretty disgusted overall by this place. To be avoided.

Today is Sunday, 4 pm, the shop is closed

Good and stylish products to affordable prices, although customer service not so good. We went to buy some silver wear and other products that marked a price and when we got to the cashier they said the price was wrong and that it was more expensive. They didn't even apologize for the inconvenience, even though it was their fault.