Waldorf Astoria Jeddah - Qasr Al Sharq

I had an absolutely incredible massage today at the Waldorf Astoria spa! From the moment I arrived, Al Anoud at the reception welcomed me with such warmth and professionalism — she instantly set the tone for a relaxing and luxurious experience. My therapist, Femia, was truly exceptional. Her technique, attention to detail, and calming presence made the entire massage unforgettable. I left feeling refreshed, balanced, and completely renewed. Thank you to Femia and Al Anoud for making my visit genuinely outstanding. This was one of the best spa experiences I’ve ever had, and I can’t wait to return!

I want to give a special and heartfelt thank-you to Abdullah Dafterdar, whose exceptional professionalism, kindness, and attention to detail truly stood out. Abdullah made every interaction pleasant and effortless, and his genuine dedication to guest comfort made a remarkable difference in my stay. Staff members like him are what elevate a hotel experience from good to unforgettable. I also extend my appreciation to bellman Abdu, super friendly and attentive, the housekeeping team, the butler, and the waitress at breakfast for their warm hospitality and consistent, high-quality service. Thank you all for making my stay memorable. I will definitely return.

Absolutely exceptional experience at Waldorf Astoria Jeddah! The rooms are stunning, the service is beyond excellent, and the location is perfect. I would like to give special thanks to ( Flora ) for her outstanding hospitality — she was incredibly professional, kind, and made sure every detail was perfect. Thanks to her and the amazing team, my stay was truly unforgettable. Highly recommended! 🌟🌟🌟🌟🌟

My 1st time in Saudi Arabia was as exctingly wonderful more than expected as my lovely Host, Ms.Pricilla Solomon! She and all the other staff on duty like Abdul Malik, Ibrahim , Flory ,Pemya, Noura , Alnaoud , Sarah the manager @ d Spa,, whose generosity exceeded beyond borders! .Alnor with Elaine as my welcoming committee warmed my heart like a dew in the Saharan Dessert with the Red Sea being parted for me to walk through! Ms. Pricilla S. paves my way to be lavishly accommodated like royalty! Alshurfa Cafe with its accomodating , welcoming , understanding and friendly Manager, Khalil has the best Arabic coffee and Itallian cappucino with 1st class dates served in golden cart and vintage plates deserve a visitation for its attractiveness alluring one's heart. Ms. PRICILLA is a loving hearted service crew that I am forever grateful! Without her, I may not have come to this experience of unique beauty. The sight of magnificent real , biggest chandelier in town plus all the trappings with real 23k gold- leaf extravagance around in and out of Waldorf Astoria here in Jeddah, Saudi Arabia speak of the princely ownership! The wooded carvings are as intricate as its unique architecture. The security guards were as welcoming as like a royal palace protecting its residents. Whoever tastes its service will come in and out as satisfied as a weaned baby! I am blessed! Shukran! Alhamdudilah! Dr. Marigel Wagner BOB International Family Journalist

Im not sure I ever stayed in a more beautiful property than the Waldorf in Jeddah! From all my texts with the front desk staff answered so quickly, to the room upgrade, and the incredible attention to detail to each and every room I walked in and out off, it was perfect!||I was promptly greeted by Abdullah from the front desk, who was extremely professional, friendly, and gave me great insights on the city. He went out of his way multiple times, as even walked me across the street and watched the really cool fireworks show for National Day.||The room was completely insane, as it is one of the most beautiful rooms I've ever stayed at anywhere in the World. The decor, the big chandelier, the spacious comfortable bed, and the amazing shower pressure, it was amazing. The welcome drink and the extensive snack display was also a nice gesture!||The rest of the property was also just sublime. The giant chandelier in the middle of the staircase, the multiple rooms with stunning designs, and the outstanding breakfast, just added more to my stay. Mohamed who served me breakfast was also an all-star, as he also took time to gave me great insights on what to do in the city.||I will never forget my stay here, not only because I felt like a rock star the entire time, but because of all the incredible amenities available. The 12th floor lounge next door at the Hilton, and their amazing pools and gym also added to this. But more importantly, Ill never forget my stay because of Abdullah and Mohammed who welcomed me in their country with open arms, and made me feel like part of their family. Shukran!

Fairly nice hotel, however they charged me a room upgrade fee for every night I stayed despite not asking for and not receiving one. They then refused to correct the bill, and once I left refused to answer my phone calls or emails. Hilton customer service at least answered the phone but was otherwise completely useless. I would recommend staying elsewhere or taking the risk of dealing with the same issues EDIT: (Response to reply) the link you sent doesn’t work and I’ve contacted your customer support on 8 separate occasions and they were useless. They told me only the hotel itself could fix the issue, and you do not answer phone calls or emails.

This is honestly one of the most luxurious hotels I’ve ever stayed in. The room was beautiful, very private, and the butler service was amazing—super quick to handle any request no matter the time. The whole place is so well kept and really feels like a palace.||The only small downside is that to use the men’s pool you have to go to the Hilton next door. But there are plenty of other things to enjoy, like a huge gym and different racket sports, so you never run out of activities.||A special shoutout to Abdullah Dafterdar at reception. He was so kind, patient, and helpful when I had a payment issue at checkout. He explained everything clearly and even went out of his way to help me with the difference on the final bill. On top of that, he shared a lot of great info about the city and places to visit. Waldorf is really lucky to have him!

Hotel is perfect staff is professional Amani was very kind and supportive she is more than professional. Mr Khalid very supportive. I will write about the food and services I had delicious food and Elaine & Mary they are really professional and very nice welcoming and they give us the best service ever Thanks all I will definitely come again and again