W Verbier

W Verbier delivers a luxurious mountain getaway, but what truly set my stay apart was Andrea at reception—his outstanding hospitality and professional, friendly welcome made check-in seamless, and the thoughtful upgrade to a valley view absolutely elevated my experience. If you're seeking personalized service and top-tier amenities in a chic alpine setting, this hotel shines.

My husband and I had the most enchanting experience during our stay at W Verbier for our honeymoon. Initially, I felt quite frazzled as my luggage was delayed by the airline. However, the moment Sebastian greeted me at the front desk, my worries melted away. He patiently explained the process for retrieving my luggage and reassured me that it would be delivered directly to my room. True to his word, it arrived the next day! Miguel shone brightly like a star at the front desk, exuding warmth and knowledge about the town of Verbier, making every conversation feel like a budding friendship. Each morning, we indulged in the complimentary breakfast, which was a feast in itself. The spread offered an impressive selection of breakfast meats, an array of cheeses, freshly squeezed juices, sparkling champagne, and a variety of pastries that would please even the most discerning palates in a delightful way to start our days. One of the highlights of our stay was the spa. We fully immersed ourselves in all the amenities, including the soothing sauna, the rejuvenating steam room, and the tranquil relaxation lounges. The spa featured an exclusive, adults-only area where we could enjoy food and beverage services delivered right to our loungers—an authentic touch of luxury. The pools were stunning, expansive, and inviting. We treated ourselves to the You2 and Jetlag packages, both of which provided us with what we unanimously agreed was the best massage of our lives. The bar in the Living Room was another standout aspect of our stay, thanks mainly to one exceptional bartender, Lourdes. She added a unique flair to our evenings by introducing us to an array of innovative winter cocktails she was crafting for the upcoming menu. Her warmth and friendly demeanor made us feel incredibly welcome, turning our casual visits into highlight moments of our trip. On our last night, we were also fortunate enough to be served by Anastasia, who shared her extensive knowledge about the various liquors on offer. Her passion for mixology and her engaging conversation truly enriched our bar experience. On our first night, we dined at Bo! and enjoyed an excellent meal accompanied by a stunning view. Our server was friendly and engaged in conversation, which made our dining experience feel like a true masterpiece. As a lovely touch for our honeymoon, the staff also surprised us with a complimentary dessert. Our room was spacious and beautifully designed, featuring a charming loft area complete with a plush couch and a TV. The gigantic bed offered us the perfect retreat after a day full of adventures. The expansive windows showcased breathtaking views of the surrounding landscape, creating an idyllic backdrop. The bathroom was equally impressive, with a generously sized shower and tub that allowed us to unwind in comfort, complemented by luxurious bath products that were so delightful, I didn’t even touch the items I had packed from home. The entire hotel felt like a sumptuous escape from reality, nestled within the charm of the quaint town of Verbier. Despite visiting during the off-season, we were pleasantly surprised by the vibrant dining scene and the local shops. On our final evening, we dined at La Grange, where we savored some of the finest Swiss cuisine—quite an accolade from my Swiss husband! We want to extend a special thank you to Miguel, Sebastian, and Lourdes, whose efforts went above and beyond to ensure we felt welcome and at home. The entire staff demonstrated exceptional friendliness and attentiveness, making our visit unforgettable. We are already eagerly planning our next trip for next year!

This place is truly a dream. The staff made us and our little kitty feel like royalty, from the valet to Sebastian who presented the room and without forgetting about the nicest breakfast host: everyone was incredible. Aspecial thanks to Marina at the spa who gave me an incredible massage. The room was really nicely decorated, sparkling clean and very comfortable. The spa is a dream, it's one of the best I have ever been to. It has a dedicated adult pool which is very well appreciated. The breakfast is exquisite, varied and fresh. Thanks again to all the staff who worked extra hard during the long weekend we came. You made this experience unforgettable.

Just got back from an incredible stay at the W Hotel in Verbier, and I can honestly say it exceeded expectations. The hotel itself is stunning – super modern with that signature W design flair that feels both stylish and comfortable. But what really stood out was the warmth and hospitality of the staff – they made our experience truly special. We were pleasantly surprised with an upgrade to a room with a clear mountain view, which was absolutely breathtaking. It’s those little touches that make a big difference, and this gesture was much appreciated. Special thanks to Sebastian at reception, who was so helpful throughout, Jura the valet, who always kept the car ready upfront whenever needed, and Julio at the restaurant, whose food and local tips made our trip even more memorable. On Sebastian’s & Julio’s recommendation, we did the Saint Christophe hike, and it was 100% worth it – peaceful, scenic, and a great way to take in Verbier’s natural beauty. Can’t wait to come back again, especially in the winter ski season for a different vibe. Thank you to the whole team for such a wonderful stay!

The 5 star experience that feels like a 5 star experience! The staff is super friendly and always very helpful Whenever we need something. The spa is exactly the right size not to small, but not to big with different types of saunas, steam room, jacuzzi and pool (plus there is a no kid zone which is much appreciated) The F&B was on point the entire weekend from the delicious breakfast to the different W signatures dishes we were always amazed by the consistency of the quality! And the location is what emulsified all the experience with the splendid view from the room (one may all say the Wow view from the room) Thank you for the stay will come again!

I’ve stayed at the W Verbier twice and the only reason I did is because I had no other choice. The locations is great and I guess the property « ticks the boxes » on the amenities expected in a 5 star hotel however ticking the boxes is all it does. Customers are treated extremely poorly by the staff who have absolutely no understanding of what hospitality is all about. My only request was a quiet room, I was given a room facing the arrival of the skiers and the mountain air shop entrance, a meter above the parking, people could stare into my bathroom. I asked for an upgrade, and as the previous time the manager who handled it tried to overcharge me for the upgrade in comparison to the price published on the website. I had dinner at the tapas bar and the food is below mediocre. The rooms are tacky and so is the clientele it attracts, if you’re looking for any mountain charm this is not the place. The spa is nothing relaxing as it echoes the extremely loud guests entertaining conversations in quiet and no phone zones. When entering a CHF 2K a night room, not a single thing is there waiting to welcome a returning a guest, not even a fruit or anything, everything is for sale, the room actually kind of looks like a boutique with an endless spread of products for sale. I was charged CHF 14 for still water and a cookie. On my last day when I came back from skiing I was treated like a second class citizen by the spa staff where I had left tips for all treatments I received because I had already checked out, they refused to give me a locker that could be securely closed, those were kept for customers and members. Overall the experience is tarnished by ridiculous things that are almost meaningless and that anyone coming out of hospitality school would find outrageous. Well there won’t be a third time for me. Next time I’d rather leave Verbier than stay in this property again. Terrible management and culture in this « factory » of thieves.

Unbeatable location right in front of the gondola which brings you into town, and takes you up skiing. The hotel itself is beautiful with a cool design and several F&B options. Room and amenities were luxurious. The spa is awesome with multiple saunas and pools. Much needed after active ski days. We can’t be thankful enough to the Ski team Fanny and Nico. Prior to arriving in Verbier, we made arrangements outside of the hotel with a ski school online that ditched us on the day of the lesson. As soon as we informed the Ski team at the W, they immediately arranged another ski instructor for us who came to meet us within 30 minutes. Incredible. They even went above and beyond by contacting the school that ditched us and arranged for us to get our refund. They literally saved our vacation. They also help in picking up/returning/storing your equipment and you can get your ski passes from them. I highly advise that you arrange your ski lessons through them. Don’t look elsewhere. Special thanks to the concierge Miguel who was always very gracious in sharing good info and recommendations with us.

Amaizing experience!!...W Verbier IS a luxury hotel with all the amennities that you can imagine. The room are deligthed decorated, with all you can need. The terrace with incredible views of the mountain. The breakfast buffet IS delicius and you can order "whatever" you want, we order a matcha late, and other guest ask US about this fancy drink that we just order. They have also a delicate apricot cake that you must try, and every thing that you can imagine o Desire. The menú of the restaurant was amaizing, we enjoid a lot with the steak tartar, and the deserts incredible. We want to congrats to the chef and his team for them expertice. You also can enjoy the spa, and a very good equiped gim. You can enjoy Verbier in all seasons not only in winter. IS amaizing during the spring and summer. The concetp "whatever, whenever" of the W Verbier IS a real asset for enjoy completaly of your stay. The staff always attentive to all your needs.

This hotel is rated as the best ski hotel. Even I was here off season, I can understand why it is the best ski or best hotel regardless of the season. The room is posh. They upgraded me to a duplex suite for being a Platinum member. All amenities in the room you need, and more. The staff is professional, courteous and friendly. Definitely a place to return.