The Singular Patagonia, Puerto Bories Hotel

Hotel · Puerto Natales

The Singular Patagonia, Puerto Bories Hotel

Hotel · Puerto Natales

4

Km 5, 5 Norte S/N, 6160000 Natales, Magallanes y la Antártica Chilena, Chile

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The Singular Patagonia, Puerto Bories Hotel by null
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The Singular Patagonia, Puerto Bories Hotel by
The Singular Patagonia, Puerto Bories Hotel by Photo courtesy of The Singular Patagonia
The Singular Patagonia, Puerto Bories Hotel by Courtesy The Singular Patagonia
The Singular Patagonia, Puerto Bories Hotel by
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null
The Singular Patagonia, Puerto Bories Hotel by null

Highlights

Nestled on the stunning shores of Señoret Channel, this former warehouse hotel blends chic, minimalist luxury with rich local history and unforgettable views.  

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Km 5, 5 Norte S/N, 6160000 Natales, Magallanes y la Antártica Chilena, Chile Get directions

thesingular.com
@thesingularhotels

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Km 5, 5 Norte S/N, 6160000 Natales, Magallanes y la Antártica Chilena, Chile Get directions

+56 61 272 2030
thesingular.com
@thesingularhotels

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Last updated

Mar 5, 2025

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@cntraveler

"While other luxury lodges in Patagonia are purpose-built, the Singular has a less glamorous history."

15 Best Resorts in South America: Readers’ Choice Awards 2023 | Condé Nast Traveler
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@cntraveler

"Why did this hotel catch your attention? What's the vibe? The exposed pipes in brick reception area and the funicular that take you down to the main building feel steampunk without the whimsy. The surrounding landscape is windswept and harshly gorgeous. There's an honesty to the whole place. This hotel doesn't apologize for having once been a slaughterhouse, but instead mixes a dose of morbid fascination in with stark natural beauty and excellent service to yield an atmosphere that's not unctuous or fussy but forthright, almost tough. Even though the luxury is real, enough industrial spaces are left intact that you have a sense of camping out somewhere forbidden, of being in a secret world. What's the backstory? There are two Singular hotels, this one and a newer sister property in Santiago. They are privately owned. The main structures were built as a sheep-processing plant in 1915 and continued to function as such into the 1970s and then with limited capacity until the early 1990s, when they were abandoned. A descendant of one of the founders bought the property with the intention of preserving it as a museum (it was declared a national monument in 1996), but then an investor from Santiago came on board with the idea to convert it into a hotel. Information about the owners is scant, and I haven't encountered anything about famous past guests. Tell us all about the accommodations. Any tips on what to book? My room had two queens, as I was traveling with a friend. It was extremely comfortable but simple, with the main feature being a wall-sized window looking out onto Ultima Esperanza Sound. The bathroom was spacious and lovely. The tech was fine, as far as I can remember. All the rooms have the same view (the setup reminds me a little of a driving range), so I think any of them would be equally stunning. Is there a charge for Wi-Fi? It was included and was good. Drinking and dining—what are we looking at? The restaurant focuses on local proteins: lamb, guanaco, king crab, conger eel. It's good . . . Chilean food is not my favorite. The dining room's physical space is massive (and two-story) but broken up well enough not to feel overwhelming. Nice views onto the sound. The bar opens onto the dining room and is clubby and pleasant with great pisco sours. Breakfast (a very nice buffet) is included with the basic rate, and there are also half-board and full-board options with more meals included. And the service? Seamless. Everything was easy. The hotel offers a fairly extensive menu of excursions: for example, a 12 hour trek to the base of the Paine Massif or kayaking on the Sound or a cooking class with the executive chef. What type of travelers will you find here? Patagonia-wearing, Patagonia-curious elegant adventurers. Many guests I saw were Latin American. There were families and also couples ranging from 30s to 60s. It was a younger and more active clientele than at most luxury hotels I've seen. What about the neighborhood? Does the hotel fit in, make itself part of the scene? The hotel sits in grand isolation, all alone on the waterfront with a dock dating back to the sheep-processing days. You can easily ride a bike (provided by the hotel) into Puerto Natales, which is a pleasant little town, largely a staging area for people going to Torres del Paine. There are upscale outdoor gear and handicraft shops, restaurants, cafes, and a lively microbrewery. The Singular is by far the most spectacular option in the immediate area. Is there anything you'd change? I might spice up Chilean cuisine in general, but that's not specific to the Singular. Any other hotel features worth noting? The pool is indoor/outdoor—you can swim under a giant window looking out onto the Sound and be outside in the wind. The spa is also very lovely, and the sauna has the same spectacular view. Bottom line: Worth it? Why? Yes—it's just so unexpected. The roughness of the design and the ruggedness of the setting amplify each other. Staying at The Singular feels like an adventure in itself, which is a nifty trick, since it is fundamentally a luxury hotel." - Maggie Shipstead

The Singular Patagonia – Hotel Review | Condé Nast Traveler
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@afar

"If there were ever a hotel with history, it’s the Singular Patagonia. Opened as a hotel in November 2011, the original building once served as a post-Victorian cold-storage factory built by the British in 1915 for the purpose of processing sheep’s wool and meat to be shipped back to England. Overlooking the waters of Last Hope Sound, the long, red-brick building is located just outside the town of Puerto Natales. After operating for almost 70 years as a factory, it was declared a national historic landmark before being transformed into a luxury hotel. History is by no means forgotten. The hallways are still stocked with brightly colored machinery—from steam condensers to boilers and forges—all stamped with the name of the British city in which they were built: Derby, Birmingham, London , or Glasgow. Designed by Chilean interior designer Enrique Concha and local architect Pedro Kovacic, the 57 bedrooms stretch along a new wing that was added to the original buildings, and these rooms are furnished with Victorian-inspired furniture."

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The Best Hotels in Chile
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@travelleisure

"The drama of Patagonia's windswept plains, calving glaciers, and labyrinthine fjords at the southern tip of South America makes for a perfect backdrop for a honeymoon. The region is massive and there is so much to see, but The Singular Hotel is a sophisticated and spacious luxury property that is a must-see on any Patagonia circuit. Built out of a former cold storage plant, the hotel is a protected heritage site that has preserved many original industrial details, and the location on the outskirts of Chile's Torres Del Paine National Park can't be beat." - Travel + Leisure Editors

12 Best Luxury Honeymoons for 2022
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Barbara G

Google
If you stay at The Singular Patagonia, you are in for a treat... if you appreciate: local history, a sustainable re-imagination of a 19th-20th century sheep processing facility into a hotel, elegant dining, a wonderful spa, top-notch service and great excursions. I can't say enough about this wonderful property -- including an expected high level of accommodations, service and facilities, given the cost, but add to that the tremendous pride and respect for its history evident in every aspect of this unique hotel. If your travels bring you to Puerto Natales, make sure to book at least a night or two (or more!) at The Singular.

Suryani Tan (Suri)

Google
Had the most wonderful 5 nights stay! Everything was EXCELLENT from check in, staff, room and food 👌🏼 ✅ Warm welcome, staff were all super friendly, enthusiastic and genuinely love to help! ✅ Room was so comfortable, spacious, clean. I stayed 4 nights in the king room and had to move to their suite for 2 nights. Both room type have all the amenities I needed. The suite minibar included champagne and spirits? which are not replenished daily. Both rooms have still/sparkling water and soft drinks and replenished daily. ✅ Not only are the rooms great but the food was incredible too. I booked with full board so breakfast, lunch and dinner were all included. Breakfast was great, freshly toasted bread basket, eggs on order, good spread of fruits, most importantly coffee was great. Lunch and dinner were a la carte menu and I could order anything. Tried quite a few of the dishes. My favourite was the Calbuco abalone carpaccio on potato slice, avocado cream, tomato and mayonnaise for the starter. Deep sea cod, Atlantic prawns, caramelised carrot purée and lemongrass beurre blanc for the main. Service was good. ✅ The spa was quite minimal. Only sauna on offer and the pool was small and little dirty. I didn’t use the spa but had a 60 mins deep tissue massage. The treatment room overlooks the sea, beautiful and calming. Therapist was pretty good. ✅ There were quite a few activities on offers. I thoroughly enjoyed all the tours I’ve been on. Half day hike to “Condor Lookout”, both full day “Navigation” and “Eastern Active Exploration” tours. I was pleasantly surprised by the Navigation tour which involves ferry ride to see Serrano glaciers and from the ferry other glaciers, few seals, a colony of Magellanic Cormorant (looks like penguin), fjords, beautiful waterfalls, rock formations. Everything is so majestic and stunning! Eastern Active Exploration in Torres del Paine is a must to see all the magnificent and surreal mountains. Highly recommend this place for your Patagonia visit especially if you’re looking for a more relaxed place, more chill activities and wonderful accommodation to rest in between.

Stacy M

Google
We just got back from 4 nights at the Singular Patagonia & our time there was epic. It was an exceptional experience with much attention to detail & what one would expect from a luxury property. Not only was the location unique & views magnificent, the service & excursions were excellent. Our room was quite large with floor to ceiling windows & a fully stocked refrigerator daily with waters & other beverages. The turn down service was much appreciated with facts about the property. We appreciated the water filling station as well. All meals & excursions were included. At breakfast, Pamela was so welcoming, provided great service & remembered what you liked. The lunch/dinner menu was impressive- there were many vegetarian options, not just the usual rice & beans or pasta. I had cod for 3 meals since it was that good! Yes, it’s just cod but cod never tasted like this- truly the best piece of fish I’ve ever had. The taste & presentation of all food was incredible. We also appreciated all the snacks & lunches on our excursions. The excursions were superb- the passion of the guides was unparalleled & made one enjoy the beauty & magnificence of Patagonia even more. The condor walking tour with Pablo was great. And the bird watching tour with Gonzalo was fantastic- Gonzalo spotted a ton of birds & was so good in helping you locate them with your binoculars & camera. The bird watching tour was my favorite thanks to Gonzalo! Omar the property manager ensured we had a wonderful, once in a lifetime, luxury experience. Highly recommend The Singular Patagonia.

Rosalie McGovern

Google
We were unable to get a room at the hotel so thought it would be nice to go for lunch one of our days in Patagonia. During our 45 minute walk there it started to rain. When we arrived around 13:30 the front desk clerk promptly told us we could not go to the restaurant for lunch. As it was raining we asked him if he could call us a taxi. He said was too busy at the moment - there was no one in the lobby. He asked us if we would like to visit the museum. We thought that was a nice offer. Then he told us the entrance fee was 20,000. We paid the fee. He then told us we would have to wait as there were 2 other guests in the museum and he didn’t want us to crowd them. Thank you but no thank you. I understand if a hotel/resort restaurant is closed to outside visitors. What I cannot understand is rudeness of a clerk in the hospitality industry to a traveller. If this is the way Singular Hotels treat people I will never ever stay at any of their locations in the future.

Anonymous

Google
We stayed here a few nights for our honeymoon. The staff and service was incredible. We felt so taken care of and heard. They went above and beyond. While there, we did a few excursions including visiting Torres Del Paine and it went seamlessly. Our guide Fernando shared many fun facts and ensured we were safe.

Matt Tierney

Google
Just returned from 3 days and TBH, I wish we had skipped it. The historic aspect of the hotel is cool for sure but it just feels too large and has and empty feel that is not good. The biggest problem is the careless staff who clearly would like to be anywhere else but there. The have contracts with the large cruise ships to they don’t need to do anything to inform or welcome independent groups. We left feeling uninformed and uncared we for. Highly disappointing.

Michael Howe

Google
Truly unique hotel. Rooms are large and well appointed. Great views. Service and food were excellent. The industrial look and feel nicely complements the luxury of the rooms and common areas.

Jenny Bishop

Google
Beautiful rooms, relaxing spa, awesome food. Overall, it was a lovely place to stay. Excellent customer service. The excursions were spectacular. We had a private tour to Torres del Paine with Ayelen, and she is a true professional with her knowledge of ecology, geology, orinthology.