The Ranee Boutique Suites

Such a beautiful hotel nicely decorated with local handicraft. The collection is amazing. The rooms are very comfortable and the people are really nice. The bad point is the breakfast.. the idea of a vegan breakfast is excellent. But the choice of meals is poor and not creative.

Stayed here for 3 nights. The room is huge and comfortable with excellent deco plus helpful information regarding interesting things to do. The location is great too...right by the waterfront and within walking distance to most attractions in town. The thing that can be improved is just the hospitality aspect. For the same price, we wouldve had better in Thailand/Bali...like a friendly receptionist and a better breakfast spread.

Our recent stay at The Ranee Boutique Hotel in Kuching unfortunately fell short of our expectations. While we understand the unique challenges that can come with boutique accommodations, we observed several areas for improvement: Staff Training: Inconsistency in staff training resulted in varying service levels and a less-than-ideal guest experience. Guest Experience Focus: It appeared that the owner's primary focus was on profits, potentially overlooking the importance of guest satisfaction and employee development. Operational Inefficiencies: The separation of hotel management and restaurant operations created some inefficiencies and inconveniences for guests. Subpar Breakfast Service: The breakfast service was underwhelming compared to other hotels in Kuching, both in terms of quality and timing. The late 7:00 AM start time proved challenging for guests with early tour schedules, especially considering the travel distances involved. Inadequate Breakfast Service: The individual responsible for breakfast service lacked the necessary hospitality skills, potentially due to insufficient training. We arrived at 6:35 AM, and the chef was preparing. At 6:45 AM, we were informed that breakfast service wouldn't begin until 7:00 AM, with the staff member displaying an unwelcoming demeanor. Our tour pick-up time was 7:15 AM, leaving very little time for breakfast. Boutique hotels are known for their personalised service, which should include accommodating guests with early schedules, such as offering an earlier breakfast service. We hope these observations will be helpful to The Ranee Boutique Hotel in improving the guest experience for future visitors.

A fine hotel, centrally located, with a range of room types. It is now our preferred hotel for Kuching, (third time stayer).||Breakfast is a little basic, but hot food available. No lunch or dinner though, but the bar is open from lunchtime to 2200. There is a vegan smoothie bar off the lobby that also does a full range of coffees with plant based milk, and some fruit based dishes that would keep a fruitarian happy.||Staff appear happy and were attentive and accommodating.

I have just finished a week staying here for a conference and I cannot recommend this place enough. I missed 2 days of my stay due to flight cancelations but they still held the room for me. They are very nice people and will tell all my friends to stay here. They helped me with tours, arranging transportation as well as where to go in the city.

Vegan food, vegan food, vegan food! Before we got to Kuching we searched the Internet for recommendations before arriving but the Ranee didn't show. What an omission! Easily the vegan go to place in Kuching. Check out the menu. In 4 nights we couldn't try ALL of the main courses. The ones we did try were all excellent. I couldn't give them a better validation. If you're a vegan wanting to find great food look no further. And the people couldnt be more attentive or accommodating. Oh... and did I mention the cocktails???

Its was the day of my life. Im suppost to stay at the hotel which i had made a reservation thru my friend. Unfortunately, its was a wrong hotel and end up here. The word Superb! Very luxurious. Nice view with great price. Easy access to waterfront. Nice staff and good ambient. Very relax and lovely.

Suit for couples. Simple breakfast. Private parking. Due to its near to the road, don’t expect it quiet during the night.

Such a beautiful hotel nicely decorated with local handicraft. The collection is amazing. The rooms are very comfortable and the people are really nice. The bad point is the breakfast.. the idea of a vegan breakfast is excellent. But the choice of meals is poor and not creative.

Stayed here for 3 nights. The room is huge and comfortable with excellent deco plus helpful information regarding interesting things to do. The location is great too...right by the waterfront and within walking distance to most attractions in town. The thing that can be improved is just the hospitality aspect. For the same price, we wouldve had better in Thailand/Bali...like a friendly receptionist and a better breakfast spread.

Our recent stay at The Ranee Boutique Hotel in Kuching unfortunately fell short of our expectations. While we understand the unique challenges that can come with boutique accommodations, we observed several areas for improvement: Staff Training: Inconsistency in staff training resulted in varying service levels and a less-than-ideal guest experience. Guest Experience Focus: It appeared that the owner's primary focus was on profits, potentially overlooking the importance of guest satisfaction and employee development. Operational Inefficiencies: The separation of hotel management and restaurant operations created some inefficiencies and inconveniences for guests. Subpar Breakfast Service: The breakfast service was underwhelming compared to other hotels in Kuching, both in terms of quality and timing. The late 7:00 AM start time proved challenging for guests with early tour schedules, especially considering the travel distances involved. Inadequate Breakfast Service: The individual responsible for breakfast service lacked the necessary hospitality skills, potentially due to insufficient training. We arrived at 6:35 AM, and the chef was preparing. At 6:45 AM, we were informed that breakfast service wouldn't begin until 7:00 AM, with the staff member displaying an unwelcoming demeanor. Our tour pick-up time was 7:15 AM, leaving very little time for breakfast. Boutique hotels are known for their personalised service, which should include accommodating guests with early schedules, such as offering an earlier breakfast service. We hope these observations will be helpful to The Ranee Boutique Hotel in improving the guest experience for future visitors.

A fine hotel, centrally located, with a range of room types. It is now our preferred hotel for Kuching, (third time stayer).||Breakfast is a little basic, but hot food available. No lunch or dinner though, but the bar is open from lunchtime to 2200. There is a vegan smoothie bar off the lobby that also does a full range of coffees with plant based milk, and some fruit based dishes that would keep a fruitarian happy.||Staff appear happy and were attentive and accommodating.

I have just finished a week staying here for a conference and I cannot recommend this place enough. I missed 2 days of my stay due to flight cancelations but they still held the room for me. They are very nice people and will tell all my friends to stay here. They helped me with tours, arranging transportation as well as where to go in the city.

Vegan food, vegan food, vegan food! Before we got to Kuching we searched the Internet for recommendations before arriving but the Ranee didn't show. What an omission! Easily the vegan go to place in Kuching. Check out the menu. In 4 nights we couldn't try ALL of the main courses. The ones we did try were all excellent. I couldn't give them a better validation. If you're a vegan wanting to find great food look no further. And the people couldnt be more attentive or accommodating. Oh... and did I mention the cocktails???

Its was the day of my life. Im suppost to stay at the hotel which i had made a reservation thru my friend. Unfortunately, its was a wrong hotel and end up here. The word Superb! Very luxurious. Nice view with great price. Easy access to waterfront. Nice staff and good ambient. Very relax and lovely.

Suit for couples. Simple breakfast. Private parking. Due to its near to the road, don’t expect it quiet during the night.