Zayd E.
Google
Chaotic would be the best way to describe this place.
Obviously it’s very popular, which causes large queues, slow service and tables so close you’re bumping elbows with fellow diners.
The food seems nice enough, if you get what you order.
I visited and requested 2 vegetarian burgers to go. The staff member taking the order then asked “well done or medium?”. I obviously looked confused, as he then asked how I would like my steak cooked.
I pulled out a menu and pointed to the correct item on the menu, which he then repeated back to me, and produced a recipe for the correct item.
This was then confirmed by 2 other staff who appeared 10-15 minutes later to double check what I had requested.
There was clearly a degree of language barrier, as one of the ladies was repeating ‘no legume’, and when I wasn’t sure what she was saying, switched to listing salad ingredients (presumably for the burger).
Once I received my order I walked back to my hotel, only to open the boxes and find double hamburgers.
Unfortunately I wasn’t able to return as I was leaving a short time later to catch a flight.
I have since emailed the restaurant with no response, which has led me to write this review.
A very poor experience, and a very serious error on the part of the restaurant - thankfully it wasn’t an allergy issue!