Emin Hikmet
Google
Dubai Mall is without doubt an impressive place. It’s huge, well-maintained, and has almost everything under one roof — from shops and restaurants to entertainment and attractions. The space inside is well spread out, so even with the heavy crowds it doesn’t feel suffocating. Walking around is enjoyable, and you really get the sense of being in one of the world’s top malls.
That said, there are a few things that could make the experience smoother. First, it would be very useful if the mall offered a free service for keeping small bags or shopping parcels. Many people spend half a day there, and carrying things around the whole time can get uncomfortable. A simple bag-drop counter would make visits more relaxed and practical.
Second, the mall could improve child-friendly facilities. While there are plenty of attractions for kids, parents would benefit from more accessible services like clearly marked stroller paths, extra family washrooms, or small rest areas for children. These small touches would go a long way in making the mall more comfortable for families.
Parking is another area that could use improvement. The mall has one of the largest parking facilities in the city, but it can be confusing. Clearer, more visible signs would save visitors a lot of time when finding their way in or out, especially after a long day of shopping.