Maria-Jose Sanchez
Google
I booked a Deluxe Spa Suite for a special occasion and felt a bit let down by the word deluxe or the supposed 5-star hotel rating. The room was 'nice' on the surface (as in clean, neat and spacious with the right things inside) but looked like it was decorated in the early 2000s and hasn't seen much love since then. Door had chipped paint, overall looked like it was getting old and needed a repaint and refurb, the couch in our room was pilling and tired, we had an old kettle that looked old and cheap and a Nespresso machine that didn't work. No artworks on the wall, and some tacky looking leaf decals which reminded of DIY nursery decor. Our room looked out to the roof, which is basically an empty slightly moldy concrete space. Hallways were clean but musty smelling, in a word - 'tired'. The bed was comfortable, the space was very quiet and the room darkening blinds were great, so a good spot for rest. The breakfast and dining space was nice and food was good, and service was polite. Location is excellent in the heart of South Yarra, metres away from lovely restaurants and the Como Cinema complex and boutiques. Would recommend for a restful, clean and comfortable stay in South Yarra, but not if you're looking for something special or lux.