Sur Plaza Hotel

We spend a wonderul night. Especially the evening was more then perfect. Mr Rishi was a great host at our table. Not only paying attention to details, but also very kind taking pictures of us. He really made a difference in completing a wonderful diner and smoking the sisha :-)

We needed to leave another hotel and arrived at night. The receptionists were extremely helpful, understanding and nice to us. The place is very nice and well maintained, it was a pity that we didn't have more time to enjoy the hotel. The hotel also has a nice bar, where you can get alcohol. The breakfast is a nice buffet, but I think they could extend on the offer of warm dishes. Also, no coffee machine only filtered coffee is available.

We spent one night and I would personally prefer a different hotel while staying in Sur again. The hotel was empty, we met nobody other than our small group there, not even at dinner (between 7 and 9 p.m.) or breakfast. This gave the whole experience a weird undertone. Personnel were friendly and diligent.

Had a pleasant stay at this hotel. The room was clean and well-equipped, albeit the design is a bit dated. Breakfast was satisfactory, with a good selection and an omelette station (except for the coffee, which was watery). Not in downtown but just a few minutes away by car. Plenty of parking in front.

The best thing about this hotel is the staff. When we checked into the Sur Plaza Hotel (now owned by Best Western), the lovely Shomalia in reception told us that there were two separate bookings in our name. The complication and error were not of the making of the staff at the hotel, but Shomalia and her manager sorted out the issue and saved us a potentially expensive outlay. Excellent outcome.||In terms of the hotel itself, the rooms are tired and in desperate need of renovation - showers over baths that spill water all over the floor, long term mould stains in the grout, old bathroom fittings, metal door frames rust damaged at the base, damaged chipboard wardrobes, poor soundproofing which was made worse by the tiled floors in the rooms where every movement of furniture above could be heard.||Hopefully Best Western will provide a long overdue renovation, because I would not stay here again at the prices currently charged without cosmetic improvement. The potential for this hotel is huge, especially with the world discovering how amazing Oman is to visit.||As I mentioned above, the best thing about this hotel is the staff - every single one of them are welcoming and hardworking.

Now a Best Western hotel although none of the signage has yet been changed. Accommodation was fine if a little dated. Bar and swimming pool much appreciated.

The rooms are clean and the staff are friendly. It is a typical Best Western 3 star hotel. We stayed one night on our way to Wahiba Sands and after Wadi shab. Overall a comfortable stay for one night.

Renamed to the Best Western, a good hotel with nice interior, basic rooms, a nice pool, good breakfast and dinner, and a basic bar featuring music videos.