Sortis Hotel, Spa & Casino

I felt completely safe during my stay at the Sortis. The resort offers plenty of great dining options, and the atmosphere throughout was welcoming and comfortable. We were assisted by Yoeliz, who did an excellent job taking care of all our needs — she was friendly, attentive, and made our stay even better.||The pool area was absolutely beautiful, and the gym was one of the best I’ve used while traveling — clean, modern, and well-equipped. I also really enjoyed watching sports and spending some time in the casino. Overall, the Sortis exceeded my expectations and I’d definitely stay here again!

Team Sortis,|I have lived in 4 countries over 2 continents so you can imagine I've met alot of people with diverse backgrounds and cultures.|Would you believe it if I said that some of those people work in your hotel?|So in general the service here was great from the food to room service or house keeping. But if I must be HONEST the team that stood out were the concierge.|Ivan, Kritzya and Betina came to our rescue not once or twice but on several occasions during our one week stay. They helped with phone calls, suggestions, sending a microwave to our room for my son to mention a few. But to crown this all they got my sons wheelchair fixed at no cost!!.|They truly are an amazing genuine and very gifted team and I absolutely fell in love with them. Please extend a huge thank you to all of them, and I hope you- Team Sortis know what a valuable asset they are to you.|Fantastic job guys! Hope to see you soon!!

The Sortis Hotel in Panama City is always an extraordinary experience. All staff and associates have been attentive to our needs and requests and have provided a wonderful service experience. I am honored to have met IVAN who provides my wife in I with the ultimate concierge service and availability. Ivan represents the Sortis resort with 5 star availability and my wife and I always reserve this establishment for this experience. We would like to thank all associated with the Sortis Hotel our gratitude. |Damon & Andrea Streat. Maryland, USA

The Sortis is a wonderful hotel. We found it to be clean and comfortable. In fact, there were no issues with our room smelling like mold, which we found at another nearby hotel and told that it is everywhere due to the humidity. Not true! Was not at Sortis! Staff were kind and helpful. Ivan is an amazing person and concierge! He went over and above to help us with different types of issues like planning our itinerary and restaurant reservations. He helped us call and arrange for my sneakers to be cleaned the same day, as they got muddy on a hike. He was there for us and made our trip great! We loved this hotel and hope to visit again!

The family and I just stayed at this beautiful location. Really enjoyed the hotel and the staff was amazing to us. We were there to celebrate my birthday, and everything was amazing. Yoeliz and the staff went above and beyond to take care of us and our needs.

This is my 3rd time staying at the Sortis. The Sortis Hotel in Panama City is always an extraordinary experience. All staff and associates have been extremely attentive to every need and request. They provide a wonderful experience . Specifically, IVAN, the ultimate concierge, is extraordinary! His service and availability is unmatched . Ivan represents the Sortis Resort with 5 stars. Because of him, well will only stay at the Sortis when in Panama. We would like to thank all associated with the Sortis Hotel. ||Andrea Bias-Streat, Marriott Titanium, Maryland, USA

Excellent Service and experience with a dedicated staff, clean Noise free rooms, Gym 100% for Fitness People like myself, Pool perfect for swimming, Special Shout-out to IVAN at the information desk who's always willing to give daily advice of places to go and location, things to do. He made sure every day felt comfortable Atmosphere and the vibes was nice in Panama 🇵🇦

The luxurious amenities, exemplary services, and prime location are what grabbed my attention to the hotel. ||||Special Thanks to Ivan Executive of Bonvoy Guest Services. VIP service the moment I walk through the Door. ||||Already booked my next Trip at the Sortis.