Sortis Hotel, Spa & Casino

Love this hotel! The staff are extremely friendly and accommodating. The location is great and in walking distance of different types of restaurants and shops. It is also not a far drive to/from Old Town. I must mention that Ivan at concierge is very helpful and professional. He assisted us with whatever we needed, including transportation. He even ensured that my friends and I had hotel rooms on the same floor, close to each other. I would definitely stay here again.

I love this hotel. The location is not far from the airport nor most activities. There are a lot of stores and restaurants nearby but not the best ones. The ambiance here is nice, and you will love the fact that there's a spa, nightclub, and casino also on the property. Another thing I loved was that the hotel has 24 transportation which we used to take us to dinner and the airport and several other places including the nightclub around 2am. The staff are very helpful. Highly Recommended.

Initially, i had reservations at another hotel in Panama City. A friend let me know about positive reviews from the sortis so i switched; and I’m glad i did. The room was spacious, clean. I’m a big fan of the pool area. The casino is fun… i want to give a special mention to Ivan (the concierge). He helped me with directions with navigating through the city… he was very detailed & patient. As well, he has a warm, welcoming demeanor… he’s a definite asset to this hotel. I’d tell my loved ones about this hotel & to seek out Ivan, specifically. I’d stay at the sortis again. Peace

Perfectly situated Hotel, plenty of restaurants and things to do! Very elegant and safe hotel in the heart of Panama City!||The concierge Ivan was amazing! I was traveling on business, but was able to bring my family out for the weekend! He provided recommendations from the moment they arrived at the hotel until they departed! Absolutely went above and beyond to make sure everything was perfect! Even sent up a gift for my wife for Mother’s Day! ||Ivan is the greatest!

Good location for this hotel, right in the middle of downtown with many restaurants, bars, nightlife around. The transport to airport is direct.||Got a room on a high floor with great city and ocean views. The city looks pretty from here. The room was spacious with a big bathroom and the shower had a bench style step to sit down. Housekeeping was available daily with fresh towels. Something of a luxury post Covid.||There is small Casino with a big sports bar. A Spa and swimming pool is available on the lower floors. ||The location is great to explore the tourist areas of Panama. Casco Viejo or old town is about 10 minutes drive away. Staff at the hotel are helpful.

Our recent stays at Sortis in Panama City were nothing short of exceptional. We spent over 20 nights there, and from start to finish, everything was simply perfect. The rooms are spacious, modern, and well-appointed, with incredibly comfortable beds that made our stay even more enjoyable. Room service was outstanding – always prompt, with delicious food that never disappointed. Breakfast was another highlight, offering a varied and tasty selection to start the day right. One of the biggest advantages of staying at Sortis is the diverse selection of on-site restaurants. Each one offers a fantastic dining experience, making it easy to enjoy a great meal without leaving the hotel. Additionally, the gym is probably the best in the city, with top-notch equipment and a great atmosphere for workouts. However, what truly made our stay remarkable was the exceptional service, especially from Ivan at the concierge desk. From the very beginning, Ivan went above and beyond to ensure our long stay was flawless. He was always available, extremely professional, and took care of everything we needed with ease. As Marriott Ambassador Elites, we’ve stayed in 100+ hotels, and Ivan’s dedication and service are truly commendable—some of the best we’ve ever experienced. Without a doubt, Sortis is our go-to hotel in Panama City, and we highly recommend it to anyone looking for a seamless stay. We can’t wait to return!

I had an absolutely, positively epic experience. The complete suite of hotels staff were individually and collectively exceptional (Ivan the concierge, the front desk staff: Joanna, Lionel, Alvaro, Jeremy y the restaurant and bst staff to name a few helped me to concrete a phenomenal stay and trip in Panamá. I highly recommend the Sortis and look forward to returning again. A++++++

Having seen the many great reviews on Ivan (from concierge). This may seem redundant, but I am even more impressed to know that this man goes out of his way to ensure that many of the guest would have the most fulfilling experience at Sortis. For my wife and I, I can safely say our excursions, choice of restaurants, shopping experience were all made three times better because Ivan ensured it. I can't thank him enough. "Big up u self Ivan." Jamaican style.|A few more great souls would have gone above and beyond for us, and I thank them as well. Especially Emanuel (Valet) definitely helped a lot. Good people.|Areas to improve: Housekeeping and Reception. Not by all means terrible but can be improved.|Last but not least. The ambiance at Sortis is impeccable. If you love taking pictures, you'll have a field day. The view from your hotel room is beautiful. I enjoyed the room, restaurant food and our variety of tours options. For more variety of food and tours you can get out and explore. |Overall, I definitely would return to this oasis of comfort and luxury.