Lauren B.
Yelp
TLDR: Really fun idea for an active group outing (6-12 people), helpful staff, and be ready to sweat.
I've only been here on one occasion for the "Glow" jumping, and it was a lot of fun! We went as a pretty big group (10 people), which is a pretty good thing because then you have enough for 2 dodgeball teams.
When you get there, there aren't really any changerooms, but you can change in the bathroom. Bring a toonie for the lockers, or keep your valuables in your car. You also need to purchase these special grippy socks, which are like $4.00. If you aren't wearing a white or fluorescent shirt, you'll also have to purchase one of those.
Once you're in, there are lots of different areas you can go - dodgeball courts, flipping into a foam pit, dunking, or just jumping in a big field of trampolines. Pace yourself - 2 hours is a LONG time to be jumping if you don't routinely trampoline (AKA the majority of the population). It's actually a pretty solid cardio workout, so make sure you're wearing athletic gear and bring some water or a snack. There's a concession stand there, but nothing really substantial/healthy.
The staff are really helpful at letting you know what you can and can't do there... if you're doing something you shouldn't, they'll politely let you know instead of flipping out on you (pun intended). There were a couple challenging customers there when we were, and they were really good at working out a solution so that everyone could have fun without endangering the safety of other people there.
Only fault I can find is the lack of an actual changeroom / showers there... It wasn't super busy when we were there, but I can see how for a busy birthday party or event that having just a 2-stall bathroom (for the ladies, at least) would be challenging. Also, you're probably going to be a bit sweaty and disheveled after - don't plan on going somewhere nice right after, unless you can grab a shower somewhere in between... also, this place is right beside where Waste Management's garbage truck depot - you can't smell it inside Sky Zone, but just be prepared for that!