Rosati's Pizza Of Chicago

The pizza delivery men gave this to me thinking this was acceptable- I was in shock to have rejected the delivery as I didn’t knew how bad it was until I brought it inside and opened the box. We called hoping the driver will come back as it was less than 5 minutes after he deliver and us calling the restaurant to let them know, only for a worker to say “What do you want me to do about it”, as we kept asking to pick up the product and give us a refund, however they insisted they want to replace it, and we were arguing for 5 minutes that we didn’t want the deep dish pizza anymore and just want a refund and no replacement. We will never again order this pizza, and if you were curious if this places a great place for delivery , I assure you it is not if you want your pizza to come looking like this as. Should’ve stick with little ceasars Edit: Manager been arguing with me another 5 minutes insisting to replace the pizza and no refund as well demanding us to BRING back the pizza when they were the ones that delivered it! How dare they have the audacity for that. And the driver called us again can’t even speak to us properly in English and couldn’t understand him so we hung up Edit 2: so the restaurant called us as they finally accepted that they will pick up the deep dish pizza and refund it to us. This was unacceptable. Again, nobody should ever support this business ever again Aside from the other pizza, the bread taste horrible and it was stale already as if the pizza was old and they just reheat it up.

Food was fresh and the owners also brought me a complimentary garlic fries which were fresh and just the right amount of garlic. May have to watch out for the salt content, but otherwise we’re perfect! The pizza slices are huge and fresh to taste! I highly recommend this location!

I’ve had their 12” gluten free pizza here a couple times and I gotta say, it’s DEFINITELY the best gluten free thin crust in Chicago! This particular location is amazing, as the staff are super friendly & hospitable. The owners, TJ & Bob are one of the utmost people you can find in the catering industry in which they’re extremely devoted & caring to their clientele. This restaurant DEFINITELY goes out & beyond with their products/services as they make everything here, especially the pizzas with love that’ll for sure get you to come back here. I DEFINITELY recommend this Rosati’s to everyone!!

I’ve been coming here fairly recently. I’m familiar with Rosati’s pizza too. This particular location is always consistently good. Fresh hot pizza, right next to the Blue Line!!!!

Really good food :) it was nice to sit down and hang out with friends while we ate. Definitely would go back!

I was at this place .. was best Rosati pizza ever .. crust was well done.. taste was awesome.. then I ran into owner TJ .. was an amazing guy treated well with great customer service. Thank you.

So I went with 3 people and we chose to get a whole pizza (only cheese, small- $21) rather than each spend $6.25 on a single slice. Bruh this was like the worst pizza I’ve ever had. Thin undercooked and dense crust, reminiscent of a lunchable. Unseasoned sauce that was vaguely thick but not in a sexy chunky way. Cheese was alright- pull was good, but flavor wasn’t present. Looked nothing like the pizza from the photos or the case ?? Photo of crust included. Never left a bad review before but Rosati’s earned it.

I stopped by for a quick bite and had a combo slice with a soda. While it was nice they sold slices of decent pizza and the staff was nice, the price was on the higher side.

A local establishment that is opened late offers large pizza slices for around $7-$8 each, with a friendly group of individuals serving you. It is located near the California Station of the CTA Blue Line in Chicago's Logan Square neighborhood.

I can c y this place has low ratings. I live pizza I make u r from scratch its a long process 4me because I use fresh ingredients and they have 2 sit 4 at least 3 to 4 days I still roll my dough by hand with a ROLLING pin but when I go out 2 eat I'm a 25% tipper don't say much I'm there 2 eat because I'm hungry. I went 2 this place 4 a slice of pizza at 7$ a slice their cost maybe 1$ hey I ain't mad at u its not fresh out the oven & so o ask the lady 2 put it back in the she said no I asked her does the customer who is spending their money get what they want? And I walked out. Maybe she didn't like the color of my skin? I got mad LOVE 4 ALL MY BROTHERS AND SISTERS THAT GOD CREATED. LOVE IS A STRONG THING LET LOVE RULE AND GIVE THE CUSTOMER WHAT THEY PAY 4. L0VE..... I LOVE THAT LADY BUT SHE HAS DO BETTER SHE HAS 2 DO RIFHT. PLEASE... LOVE...

I've had plenty of Rosati's in my life. The quality varies by location. This location is about as 'meh' as it gets. However, while it passes for Chicago-thin-crust, the service here SUCKS. Ordered one large half sausage, half cheese for the big game. The time to pick-up was listed as 35 minutes. Arrived in 30 minutes to ensure a hot pie and was told "10 more minutes". Ten minutes later, was told "20 more minutes." This process repeated until the food eventually was ready ***100 MINUTES*** after I ordered. No apologies. No discount. I've waited an additional 15-20 minutes at this place before, but this was a total joke. Despite the convenience of this location for me, I will NEVER order from here again.

Ordered their meat only pizza slice and nothing has hit better than Rosati's for me so fat. Im from Toronto so i'm not familiar with the pizza landscape in Chicago, but I was blown away from how good it was. The thickness, the flavour, the slice size, and the price made me want more. The service was quick and easy. It's also really surprising that this is a chain restaurant. At least for this location, it felt like stepping into a classic pizza restaurant from a movie. Looking forward to come here again when I fly back to Chicago!

The crust is like a dry bread stick, maybe they should offer a side of sauce/cheese inside. It's $10 for a Large slice of Italian Sausage Pizza and can of soda pop. The pizza overall is hot, flavorful and made fresh. The restaurant was clean and the staff were kind.

Usually good pizza delivery but customer service issue- tried to resolve through email ---not good at all. Ordered online and never received order. Supposedly a glitch in system and order didnt come to Rosatis as delivery. Taking 18 days to get back to me with this explanation, very bad customer service. It was $35.18 order but when a customer service rep never responded, in 18 days, no reason to have an email for them. A manager responded after 4 emails and 3 phone calls, but wouldn't replace pizza or refund my monies. Sad but true. I understand business practices but not good resolution skills, when customer being treated like a criminal over $35.18 pizza. Lost a customer----I understand, it wont hurt them--just a heads up

I enjoyed rosati pizza I thought it was really good. I had the pepperoni and sausage pizza and it was tasty and will price I would definitely have it again.

Be careful! If you use Google or a google maps to try and order from Pequod's this place's paid for/sponsored ad pops up and you could end up accidentally ordering their terrible pizza like I accidentally did, and they didn't even offer me a refund or apologize. This place's pizza is literally non-comparable to Pequod's. It tasted terrible. It wasn't even worth the time it took to issue a chargeback with my credit card company or the time it took to write this negative review. Oh, and when I called and asked to speak to a manager, the guy who answered the phone lied and said he was a manager. No excuse to lie to customers. Tells you everything you need to know about this place.

I ordered online for pickup. This is not the first time I have ordered here. I ordered a 18 inch pizza with sausage and pepperoni and a 6 piece wings tossed in Spicy Garlic with a side of ranch to dip. Upon picking up the order they had the food in a pizza box and a paper bag that was stapled so I didn't check the food until I arrived at home. I live in a busy neighborhood where there's never any parking and it was already late at night. Upon checking the food the wings were plain and burnt. I then called the restaurant to tell them about my issue. The first call a lady answered and when I told her my issue she was explaining to the manager and she put me on hold then hung up the phone. I called back again and she said on their receipt it doesn't say I ordered spicy garlic wings, but on my receipt and confirmation email it specifically says I ordered spicy garlic wings and a side of ranch. The lady then said I had to come on bring them the wings and they'll put spicy garlic on the wings. First and foremost my wings were already cold and they wanted me to leave my home move my vehicle from a parking spot to give them the same wings that was cold to dip it in the sauce. That is ridiculous not once in my life has a restaurant ever said to use the old food to accommodate their mistake. They then told me to send them a copy of my confirmation email which I did. The manager got on the phone and said I would have to come in at that moment for them to switch it. I then asked him I wanted a refund because there's no way I'm leaving my home at night for their mistake. He refused to give me a refund and hung up the phone. I called back again and he refused to help me and hung up again. I just want a refund for my order and I want an apology from the company. I have already filed a complaint with the BBB company and I will be taking legal action if my issue does not get resolved

won't let you cancel orders, employees don't know what's going on. waste of money. Food is mediocre at best when you do actually get it.

Just walked in to an empty Rosati's and ordered one sausage, one pep, and one cheese slice. What did I get? 3 cheeses. Pretty ridiculous considered the place was empty and it's $6 a slice.

Rosati's was recommended to me by a local as having one of the best pizzas in Chicago. I'll admit it was good, but wasn't mind blowing. Let me run it down for you. Location is a nice place right underneath the blue line California stop, and so ease of access is a 5. Seemed like there was adequate street parking as well. It had a good Aesthetic to it! It was nicely lit and decorated to the classic pizzeria theme. There were pizzas already out under a hot lamp that you can grab by the slice as well as a full menu to order from. I got the sausage pizza slice and mt dew can to go. Total was $7. I liked the flavor of the seasonings and cheese, it was hot, tasted fresh and was overall a good meal. It's probably something that I'd go back for, but only because of the quick and easy meal factor.

This place has some of the best pizza in town! Fast, reliable and great quality! And their customer service is also super good! Nathaniel took my order and No one could have done it better Highly recommend!! Look a that fine pizza!

The slices they sell to go are some of the worst pizza I have ever had in my life. It's a tasteless slice. Massive piece with no taste. The crust is just dough with no flavor. I honestly wouldn't wish this pizza on my worst enemy (unless he was from Chicago in which case this would be truly insulting). Zero stars if I could. Don't bother stopping in. Go hungry. Or wait until you get home and have a bowl of cereal. Just about anything is better then this garbage.

After leaving downtown and my favorite Rosati's behind, I was worried that the Logan Square franchise wouldn't be the same... The Windy City classic is absolutely my favorite pizza and this location made it to perfection. It came out piping hot and when I got it home it was the perfect temperature. The wings were appropriately sized and cooked to just the right balance of juicy and crispy. The service was a little bit slow but they were clearly training new staff members and have a "Help Wanted" sign in the window so I can't/won't hold that against them. Overall, delicious food, decent wait times, and professional staff. I'm looking forward to loving this location as much as Ioved the one at Randolph & Wells!

Quite a bit of staff sitting around taking up seating area Pizza is doughy and not a good representation of Chicago pizza New management is not familiar with menu and makes it difficult to order But..... it is open late and good enough for drunk food but then again so is the local soup kitchen Hope they figure it out, the Rosati name deserves better

Mediocre service, Terrible food, so bad in-fact that i made an account just to review, and the food is expensive please do not go here, its not even good while drunk and high, dont waste your money here

Most over priced pizza that I've ever paid for! I got two slices last night, $17! I was so pissed! I asked the worker if that was really the correct price and with a snarky look on his face he replied "yes". $17 for two slices of pizza. What a rip off! The pizza wasn't even that good. I will definitely NEVER go there again. What a joke of a place

Amazing place love this yassss must have. Food is good. Opens late . Just a vibe. Good service!

We had a meat mania , i thought it was delicious and it was not bad but the service! i was amazed that cashier's attitude

Ordered Pizza online a day early, so we could get it on time! 1145am Next day 11:45 came and gone - no pizza! Called at 12, Women on the phone said the driver was around and should be there in a few. 12:11 driver called and said he will be there in 20 min 12:45 I called Rosatis to check again on the pizza, Women on the phone said driver was calling her a few moments later the door bell rang - Got our pizza 1 hour late - the driver looked mad at us ?! Soggy - and not a Sorry were late ! SMH

Pick up if you can. I had a hankering for pizza and since we usually order from our local pizza joint, we decide to change it up and try Rosati's. If this review were based on the pizza alone, it would be 4 stars. 5 for the pizza with one knocked off for not respecting halves with the toppings. We got half sausage for my husband and half spinach for me; nearly every piece had sausage in it. Another star comes off for the woefully slow delivery. We were quoted 60-75 minutes and 1 call and 2 hours later our pizza finally arrived. We'd give it another shot with a few caveats. With me being a non meat eater, we won't split toppings on a Chicago style. We also won't order for delivery, they didn't even surprised when I called to inquire.

This place is amazing you can smell it from the outside when u walk in nothing but clean and neat! Amazing pizza

Ok so Rosatis pizza is good, this location is not ! II have given them more than one chance every time it's the same thing , doughy not fully cooked crust!!! It taste so bad. The service is ok , however I did ask the guy what was on a slice , he said sausage and pepperoni however there were mushrooms, olives and green pepper. Like how do you leave all the other ingredients out, what if I was allergic. My advice try a other location.

It doesn't taste like Rosati's. Ordered a thin crust and got the opposite. Quality of the pizza tasted like cafeteria food and didn't look like Rosati's. Attempted to call to explain that to them and they just kept me on hold for several minutes and then they hung up on me! If you are in the mood for good pizza, don't waste your time with this restaurant. In this time, if we spend money, it has to be worth it and this is just not!

the food is good and the cheese is cooked to perfectio, the ambiance is beautiful with lights and more decore, and the customer service is great they serve the food with quickness

I wanted to like Rosati's more than I did. It isn't terrible but it isn't the best you can find in the neighborhood. The crust on the thin pizza is thicker and chewier than your usual thin Chicago pizza. The green peppers were a bit too soggy and the sauce was heavy on the oregano. Crucially, it did not reheat well. It was also expensive - probably $10 more than a comparable pizza at other places in the area. That more than anything will keep me from giving them another chance. The chocolate cake, however, was superb. Moist and chocolaty with a thick icing that was not a sugar bomb.

So, so bad. Ya it's food but barely pizza. My first time doing a review, but figured I gotta let people know about this ripoff, so they don't get burned like I did. Paid the 6-7$ for a slice of this tasteless, doughy garbage last night before I jumped on the L, don't waste yer money on this. This shit is for children or drunk people. Anyone who has had any kind of decent pizza will be very disappointed. This place should not be allowed to be called Chicago Pizza. There should be a Chicago Pizza Regulatory Service that shuts these places down. Imagine visiting Chicago and trying this garbage instead of Lou's, Uno's or some quality tavern za. Abominable. If yer drunk at 3am, this shit is doughy, sauceless and flavorless- ya it will soak up the booze in yer system but so will an old piece of stale bread.

I love this place! They just opened and are my neighbors. The spot use to be the old bakery. They have a friendly, fun, and professional staff with great customer service. I come here to feed my late night pizza fix. They are open till 3am Mon-Sat. I love the slices, the deep dish, and the cheese sticks. My mom loves the super crunchy fried chicken meal. Its delicious and comes with a salad and fries. Jack took my order today and told me about the leave a Yelp review and and an extra free slice when you order 2 slices. So I was motivated. Come get your slice!

Grabbed a slice on the way to the train station, and it ended up being one of the better slices I grabbed. Left a good enough impression to leave a positive review! If a place can survive the blue line train, it's probably good.

25 minutes with not a soul in the place to get a thin crust pizza. If you figure the pizza cooks in 7-8 minutes, what are the other 18 minutes for? Maybe chatting with the cashier, who was out back and out of sight for almost the entire miserable time we waited patiently for this pie.

Placed an online delivery order. Had to call 3 times to check on it as it was over an hour late. When it arrived it was the wrong order. Called and was told there was no manager and the best they could offer was a $5 credit. Finally got a hold of the manager days later and he said he'd get investigate and get back to me. He never did. I tried calling multiple times. In the end I had to dispute the charges through my bank. Was warned by his employees that he's extremely cheap and doesn't take care of his customers. Never give him your business!!!!

Here's the truth - and sometimes the truth hurts: This restaurant sucks. The pizza is just fine. But you're unlikely to get it on time. It will not be hot. It will not be when they promised it. You can go to the restaurant when they tell you to come. They will not have started to make it. Then you will wait 40 minutes when it takes 10 minutes to bake a pizza. Then you forgive them and you try again. When you order at 7 the website will not tell you the delivery time until after you paid. Oh, 1 hour 20 minutes? Suck it up. Then it will not arrive. When you call at 9 (TWO HOURS LATER) they will put you on hold. After 10 minutes on hold you will call again. Oh, they say, your pizza left at 8:15 - but the delivery guy had 5 deliveries AND YOURS IS LAST. Even though you live 2 blocks from the restaurant. Then you tell the delivery guy to have the manager call you and offer an apology. You know what comes next, right? NOTHING. You know what? NEVER AGAIN. NEVER.

As the played out saying goes, I wish I could give zero or negative stars. First and foremost the pizza is disgusting. Doughy and undercooked. I wouldn't even call it pizza. Dave from barstool would have vomited on camera had he been forced to try this swill. And he even tried chucky cheese at some point. I guarantee you chucky cheese, jacks, tombstone, Totinos even dollar store expired tiger king pizza would have been a blessing from gawd at this point I should have never even tasted it....nay never even ordered it. The worst of the worst of frozen pizzas would be a symphony of orgasmic bliss to your tastebuds other than trying to choke down this garbage, and I'm fat and always hungry. Throwing away food is a crime in my book, so I ate the cheese it's hard to f up cheese, they came close but being served this inedible bootleg back alley dough ball is justification for such and disrespect to a dumpster to even toss it in there. Rats deserve better. Also be aware they have no "public" restrooms even though it is a sit down restaurant and I was a paid customer and asked to use one of the two restrooms in the dining room after ordering, paying, tipping, and receiving my "food" Even after I informed the rude slow clueless aloof employee working at the time I wasn't public but now a patron he obviously did not know what that word meant and was stuck on repeat ...skipping like a scratched cd NO PUBLIC RESTROOMS. I'm pretty sure it's mandatory for a dine in establishment to have public restrooms I will let the authorities have the final say on that upon my complaint.

I ordered delivery and was quoted 45 minutes. It ended up showing up after two hours. I called to see where it was and the lady was rude and hung up. If they said it may be two hours, I would have done something else. No one took accountability or even apologized. The lady said something like "we are busy, deal with it." Or something very similar before she hung up. I'm not eating here again and I suggest that you don't either.

Do not order from this location. Consistently the worst pizza in Chicago. Bland, doughey, thick and flavorless cracker crust. Undercooked meat. No sauce. Absolute ripoff. Our 18" pizza was over $50 with delivery and tip. It was worse than Chuck E Cheese. I've never had pizza make me angry af before but here we are. One time I ordered just a very small meal for just myself for lunch and received a full catering order of several pizzas, terrible fried mall food that tasted like reheated from frozen, for an office of like 50 people. Massive screw up & felt so bad for the crew that never got their lunch order. These people just do not care.

How can a pizza crust be so flavorless? It tastes like the pizza is made on a bland cracker.

Pizza is horrible customer service is unwelcoming place needs to be shut down never on time I gave this place a chance never again the manager ia horrible

I'd post a pizza but there's nothing left because it was delicious!! We did a thin crust with pepperoni and sausage and hot peppers. It was great. The staff was really fun actually- and the owner came and checked on us since we ate there. It's a chain but a really yummy one with a nice vibe!

Love the food...hate the service...how can the MANAGER still get a salad she prepared herself wrong? Still gave it a second chance on a different day just to be fair...and she still got my order wrong ..what does this tell me? As a consumer...this Rosati on California and Milwaukee doesn't care ..I don't want a credit on my account...I just want my food done the way I paid for it! Sorry Rosati in Logan Square..you will not get my orders any more!

After a very stressful commute Nathaniel was very helpful and accommodating! The patrons after me were also very happy with his service. I definitely recommend.

The pizza itself is good (to me.. others have disagreed but I love it). I had a shitty experience at this location though. I ordered soda with my pizza, the driver showed up without it. He didn't apologize for the error and left without offering a solution. I called the store to ask for a refund - I know it's only a couple bucks but I didn't get the product so I shouldn't have to pay for it. Like that's unacceptable. The person on the phone refused to give me a refund, and I asked nicely. We talked in circles for a minute or two, and when I realized I wasn't getting anywhere with her I said if you won't give a refund can you at least apologize for the error? And she said "I don't have to apologize to you" like I'M the one who stole money from them and spat in their face when they asked about it. Insane behavior. I'm sure the kitchen staff is great but whoever they have working their phones... replace them.

Ordered pizza with an estimated hour wait. It took over two hours to get here. When I called for an update they told me it was ready and would be picked up by the driver soon, it then came 40 mins after that. So I know my pizza was just sitting around getting cold.

great pizza for pizza lovers! I come here whenever I have a craving for meatlovers. I can honestly say it's in my top 3.

The worst deep dish pizza I've had in Chicago. Super stale, and the flavors were bland, too.

Good lord. Absolutely awful. I got cheese fries with ranch: ranch was prepackaged, cheese was liquidy soup, fries were wet and limp. The monster pizza was bland and somehow kind of tasted like dishwater. I'm not a fancy guy, I like good hearty comfort food. This is not it. Maybe the worst pizza I've had in my 17 years of living in Chicago.

Very good pizza and I'll order again. Customer service was good - took a little longer than expected delivery but the woman on the phone was very polite and apologetic that there was only one driver tonight. Pizza arrived hot and fresh and everyone enjoyed it. Will definitely order again.

I was stranded and the savior Kimberly helped me she was nice and even gained a new customer bc of her niceness. I hate pizza but I will eat it bc Kimberly saved me. Promote her.

So sad but this restaurant is going down the drain. The pizza never arrives hot, the wait is insane. And the cheese is super salty. I ordered the lasangna and what I got was a container full of Marinera sauce with cheese and only two small layer of lasagna pasta wtf this is ridiculous and it costs me $17+ only for the lasanga- smh never again