Olivia M
Google
The atmosphere was underwhelming from the start. The space is extremely small and crowded, which could create a lively, charming vibe, but unfortunately the staff seemed stressed and disorganised, and it showed in the service.
The entrées were excellent — delicious and served promptly. However, things went downhill with the mains. As soon as the server cleared the table (leaving cutlery placed directly onto the dirty surface, with no placemats), the mains were brought out immediately. It felt clear that the table was only cleared to rush the pasta out, which made the experience feel very hurried and uncomfortable.
We asked if our mains could be served a little later. Our server was calm, understanding, and polite, but after speaking with someone who appeared to be his manager, he was instructed to put the food back on the table anyway. There was an awkward, last-minute explanation about “how the kitchen runs their food.” We eventually managed to have the mains delayed — but when they finally arrived, they were cold.
I ordered the spanner crab pasta (photo attached for comparison with their Instagram). For such a premium-priced dish, it was extremely disappointing. There was less than a quarter of the amount of spanner crab you would expect — and this is coming from someone who regularly cooks with it. I know that of course the Instagram version of it is going to look better (the flavour was great and I don’t mean to comment on the appearance) however it had barely any crab in it at all to justify it being a crab dish.
Overall, for a restaurant that positions itself as high-end and charges accordingly, the rushed service, poor communication, and underwhelming main course were a big letdown.