Pullman at Sydney Olympic Park on Postcard

"The Pullman at Sydney Olympic Park Sports fans, go west. The Pullman at Sydney Olympic Park allows guests to sleep at the site of the epic Summer Olympic Games that Sydney hosted in 2000. But Olympic Park is not just for Olympics buffs; it’s also home to ANZ Stadium, the home field for teams ranging from the National Rugby League (NRL) South Sydney Rabbitohs and Australian Football League (AFL) Wallabies to the national soccer and cricket teams. If that’s not enough, the park houses large entertainment venues such as Allphones Arena, where the likes of Madonna perform. In addition to sports and entertainment, guests of the Pullman come to Olympic Park to attend conferences and business meetings, and everything from the ergonomic work spaces in rooms to a speedy menu at the restaurant cater to the corporate set. That doesn’t mean the place is stuffy, however. The interiors are modern and inviting; the restaurant has hip red accents and a wall-size wine rack; and the property is based at the heart of Australia’s sporting and entertainment culture, which can mean only one thing: fun."

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@afar

"The Pullman at Sydney Olympic Park Sports fans, go west. The Pullman at Sydney Olympic Park allows guests to sleep at the site of the epic Summer Olympic Games that Sydney hosted in 2000. But Olympic Park is not just for Olympics buffs; it’s also home to ANZ Stadium, the home field for teams ranging from the National Rugby League (NRL) South Sydney Rabbitohs and Australian Football League (AFL) Wallabies to the national soccer and cricket teams. If that’s not enough, the park houses large entertainment venues such as Allphones Arena, where the likes of Madonna perform. In addition to sports and entertainment, guests of the Pullman come to Olympic Park to attend conferences and business meetings, and everything from the ergonomic work spaces in rooms to a speedy menu at the restaurant cater to the corporate set. That doesn’t mean the place is stuffy, however. The interiors are modern and inviting; the restaurant has hip red accents and a wall-size wine rack; and the property is based at the heart of Australia’s sporting and entertainment culture, which can mean only one thing: fun."

The Best Hotels in Australia

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Beach T

Google

I was very impressed with this hotel. We stayed for a few nights in Deluxe Double 1060 and the room was spotless, nicely decorated & with a lovely outlook over the stadiums. The daily servicing of the rooms was excellent, and they should be commended. Check-In was friendly and accommodating. Bar Service was also friendly and professional. Shout out to Tony & his crew for their awesome service and attention to detail. Loved the fruity water in the foyer and the easy access to Qudos Bank Arena. The only small downer was the unhappy check-out guy who probably should find another job that doesn't deal with tourists and customers generally. Seemed totally disinterested. But honestly, congratulations to you all for a high-quality, well-run hotel. We will be back :)

Lisa C

Google

Great location, all staff were pleasant. The loyalty chocolates were a nice touch. Unfortunately, the personalisation on the card was incorrect (I am a Mrs not a Mr). On check in I had to query why the room types were not as I had requested - and paid for - on booking nearly a year prior. It was a shame that I wasn’t contacted in advance to say my request could not be met, or that it wasn’t even mentioned on check in and I had to ask about it. I was charged for valet parking that I have no recollection of booking and did not use. I queried it when I realised I had been charged for something I did not use, and am still waiting for a response ten days later. No one mentioned this when I checked in. When I checked out I was given the option to email the invoice, which only provided one of three invoices. I am still waiting on the others.When I checked out I was not asked about my stay which may have prompted me to mention the mould in the shower. We had such a good time at the event we went there for, the stay could have easily been the icing on the cake. I would not rush to return.

Rohen S

Google

5 star price for 4 star experience.... very disappointed Chose the Pullman as it is claimed to be a 5 star hotel (most definitely didn't meet that standard). 1. Bed was average. Old lumpy mattress. Ill-fitting mattress pillow-topper. 2. Lumpy pillows. When phoned room services to order a pillow off your pillow menu, told there was not available pillows. (Your assistant manager did manage to get us one the following day, but not really good enough, especially having a pillow menu option) 3. Shower made a horrible noise as the water ran. 4. Buffett breakfast was of mediocre quality at best. (The ability to order eggs was the only positive) 5. Dinner at your restaurant had poor service. Had prolonged waits at every stage. Too long to take an order. Too long for food to arrive. Never filled the water glasses. Didn't offer to take further drink orders. (The steak I had was quite nice, the only positive of the evening) 6. Room service took over an hour to deliver a cheese platter. Cheese platter was poor. Overall, very dissatisfied with my experience at the Pullman. Would certainly not recommend.

Shay

Google

Had a fantastic meal at Bacar Restaurant in the Pullman! The food was delicious and beautifully presented, with some great options to choose from. The atmosphere was relaxed yet classy, and the staff were friendly and attentive without being over the top. Perfect spot for a special night out or a nice dinner with friends. Would definitely come back!

Elizabeth Newman

Google

Great location but disappointing service for a 5-star hotel experience. We recently stayed at this hotel for the Coldplay concert, and while the location was absolutely ideal—right next to the stadium—the service fell short, especially given the premium price we paid for our two-night stay. The biggest positive was the convenience of the location, making it easy to get to the concert. However, room service and breakfast service did not meet the expectations of a 5-star experience. The buffet breakfast comes with the option to have eggs cooked on request, and we didn’t receive everything we ordered. When we checked with a staff member, we were told they’d be out in “2-3 minutes.” Unfortunately, they never came, and after finishing our meal, we left disappointed. Room service was also frustrating. Only one roll of toilet paper was provided for our 2-night stay, and when we ran out, we called twice and followed up at reception twice. We waited more than an hour, nearly two hours for basic essentials like toilet paper and tissue, which, for a premium-priced hotel, is unexpected. The young man who eventually brought the items apologised, explaining he was very busy, though it felt like an issue of staffing. Given that the concert had been planned for over a year, we expected the hotel to be well-prepared for the influx of guests. Overall, while the location is perfect for anyone attending an event at the stadium, the service didn’t match the premium price or 5-star experience we anticipated.

Heath NSW

Google

Pullman SOP has always been a family favourite hotel location, with many stays over the past 15+ years. The Pullman SOP Team is the difference...PEOPLE are the difference. We always have memorable experiences with the people (team) at the hotel. You can have a great hotel with a great location, but...if you don't have the right people...it will be just another hotel. As discussed with the current management team onsite, the hotel is in need of some refurbishments in the obvious areas, rooms included. We will be back...and even more excited with some fresh new additions. Thank you Pullman SOP.

Scott Forbes

Google

1st room we were put in was right on the lifts(which was requested not to be near) and the room smelled badly like urine. We were moved to another room which was more satisfactory however, for the price would consider it average. The restaurant food was good, however the service was ordinary.

Amy James

Google

We cannot thank all the staff at the Pullman Sydney Olympic Park for making our stay so memorable. Firstly they surprised our son with balloons, brownies and a small gift to celebrate his birthday then after check out our daughter left her very expensive mouth piece in the room. The staff went above and beyond to find it for us. We are beyond grateful. Check in and out was easy and the room service staff and restaurant staff we very accommodating. We would not hesitate to stay here again.

Beach T

Google

I was very impressed with this hotel. We stayed for a few nights in Deluxe Double 1060 and the room was spotless, nicely decorated & with a lovely outlook over the stadiums. The daily servicing of the rooms was excellent, and they should be commended. Check-In was friendly and accommodating. Bar Service was also friendly and professional. Shout out to Tony & his crew for their awesome service and attention to detail. Loved the fruity water in the foyer and the easy access to Qudos Bank Arena. The only small downer was the unhappy check-out guy who probably should find another job that doesn't deal with tourists and customers generally. Seemed totally disinterested. But honestly, congratulations to you all for a high-quality, well-run hotel. We will be back :)

Lisa C

Google

Great location, all staff were pleasant. The loyalty chocolates were a nice touch. Unfortunately, the personalisation on the card was incorrect (I am a Mrs not a Mr). On check in I had to query why the room types were not as I had requested - and paid for - on booking nearly a year prior. It was a shame that I wasn’t contacted in advance to say my request could not be met, or that it wasn’t even mentioned on check in and I had to ask about it. I was charged for valet parking that I have no recollection of booking and did not use. I queried it when I realised I had been charged for something I did not use, and am still waiting for a response ten days later. No one mentioned this when I checked in. When I checked out I was given the option to email the invoice, which only provided one of three invoices. I am still waiting on the others.When I checked out I was not asked about my stay which may have prompted me to mention the mould in the shower. We had such a good time at the event we went there for, the stay could have easily been the icing on the cake. I would not rush to return.

Rohen S

Google

5 star price for 4 star experience.... very disappointed Chose the Pullman as it is claimed to be a 5 star hotel (most definitely didn't meet that standard). 1. Bed was average. Old lumpy mattress. Ill-fitting mattress pillow-topper. 2. Lumpy pillows. When phoned room services to order a pillow off your pillow menu, told there was not available pillows. (Your assistant manager did manage to get us one the following day, but not really good enough, especially having a pillow menu option) 3. Shower made a horrible noise as the water ran. 4. Buffett breakfast was of mediocre quality at best. (The ability to order eggs was the only positive) 5. Dinner at your restaurant had poor service. Had prolonged waits at every stage. Too long to take an order. Too long for food to arrive. Never filled the water glasses. Didn't offer to take further drink orders. (The steak I had was quite nice, the only positive of the evening) 6. Room service took over an hour to deliver a cheese platter. Cheese platter was poor. Overall, very dissatisfied with my experience at the Pullman. Would certainly not recommend.

Shay

Google

Had a fantastic meal at Bacar Restaurant in the Pullman! The food was delicious and beautifully presented, with some great options to choose from. The atmosphere was relaxed yet classy, and the staff were friendly and attentive without being over the top. Perfect spot for a special night out or a nice dinner with friends. Would definitely come back!

Elizabeth Newman

Google

Great location but disappointing service for a 5-star hotel experience. We recently stayed at this hotel for the Coldplay concert, and while the location was absolutely ideal—right next to the stadium—the service fell short, especially given the premium price we paid for our two-night stay. The biggest positive was the convenience of the location, making it easy to get to the concert. However, room service and breakfast service did not meet the expectations of a 5-star experience. The buffet breakfast comes with the option to have eggs cooked on request, and we didn’t receive everything we ordered. When we checked with a staff member, we were told they’d be out in “2-3 minutes.” Unfortunately, they never came, and after finishing our meal, we left disappointed. Room service was also frustrating. Only one roll of toilet paper was provided for our 2-night stay, and when we ran out, we called twice and followed up at reception twice. We waited more than an hour, nearly two hours for basic essentials like toilet paper and tissue, which, for a premium-priced hotel, is unexpected. The young man who eventually brought the items apologised, explaining he was very busy, though it felt like an issue of staffing. Given that the concert had been planned for over a year, we expected the hotel to be well-prepared for the influx of guests. Overall, while the location is perfect for anyone attending an event at the stadium, the service didn’t match the premium price or 5-star experience we anticipated.

Heath NSW

Google

Pullman SOP has always been a family favourite hotel location, with many stays over the past 15+ years. The Pullman SOP Team is the difference...PEOPLE are the difference. We always have memorable experiences with the people (team) at the hotel. You can have a great hotel with a great location, but...if you don't have the right people...it will be just another hotel. As discussed with the current management team onsite, the hotel is in need of some refurbishments in the obvious areas, rooms included. We will be back...and even more excited with some fresh new additions. Thank you Pullman SOP.

Scott Forbes

Google

1st room we were put in was right on the lifts(which was requested not to be near) and the room smelled badly like urine. We were moved to another room which was more satisfactory however, for the price would consider it average. The restaurant food was good, however the service was ordinary.

Amy James

Google

We cannot thank all the staff at the Pullman Sydney Olympic Park for making our stay so memorable. Firstly they surprised our son with balloons, brownies and a small gift to celebrate his birthday then after check out our daughter left her very expensive mouth piece in the room. The staff went above and beyond to find it for us. We are beyond grateful. Check in and out was easy and the room service staff and restaurant staff we very accommodating. We would not hesitate to stay here again.

Karen G.

Yelp

I have always found the service at Pharmacy @ Sydney Olympic Park to be excellent, with the pharmacist himself always ready to assist with information about new and alternative products. The staff generally provide 'service with a smile' which is not always common place these days.

Pullman at Sydney Olympic Park

Pullman at Sydney Olympic Park

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