Yuna Y.
Yelp
Yesterday, I went to the Prince Tea House at Flushing. Most of the waiters spoke English (some people spoke Chinese, I don't know if everyone spoke Chinese, but we communicated in English). I thought the taste of the food was okay (but I have a bad cold and my taste was abnormal, which is not worth reference)
Here are the reason I gave 1 star:
1 At the beginning, two of us arrived there. Waitress used a notepad to make a record. My friend ordered half-sugar milk tea and cake, and I ordered fruit oolong tea and tofu cheese cake. However, after a while, she came to ask my friend what she ordered (?) Excuse me? So what did you write in the notepad just now? If you didn't hear clearly, why don't you ask again? If you don't understand English, let us speak Chinese. What makes you need to ask after a while when we finished ordering?
2 When the meal was served, the food was put down and left. We looked at each other. Where are the knives and forks? So we can only ask that we need four set of tableware , otherwise we will have to grab it with our hands.
3 The oolong tea I ordered was more than an hour apart, and the four of us had finished our food. Where is my tea? I couldn't bear to ask. Several waiters took turns to ask for my tea. After that, they came to tell me that it was sold out (?) Then why didn't you say it at the beginning? Why did you make me wait for more than an hour to ask? If you Tell me as soon as you find it at the beginning, I still get time to change my order.
4 Friends who were forgotten what she ordered at the beginning, her milk tea was awful. She ordered half a sugar, but it tasted too sweet and greasy, i guess they forget to do it with half sugar as well.
5 If you like to use American Express, please bring your own cash. They don't accept AE.
6 We finished the water very quickly. No one added water throughout the whole process. Until we finished eating, half of us left. Finally, they found out that there was no water and came to add water~
7 I have a bad cold and used a lot of tissues on the table. When it was piled up into a hill, the waitress finally came to collect the tissues. As soon as she put her hands on the table to collect the tissues, we were ready to check, and then the young lady immediately rushed to get the checkout machine (?) What gonna happen if you collect the paper first?
8 When swiping the card to pay, tips have been added when paying, but add tips will still be displayed at the bottom of the second print out receipt. Everyone should check carefully when you sign to pay be card. Don't double tips.
The reason why I came to that place is because I have been to another Prince Tea House in Brooklyn before. Their tea, desserts and service left a deep impression on me very much. As a result, I didn't expect that the same store changed to another place could be like this. In the end, we gave a 18% tip. To be honest, I don't want to give any, but they don't know how to sell service, I do know how to be a polite customer. If I had an another choice, I would never go there again.