PortoBay Liberdade

This hotel was a perfect destination for a 4-day trip to Lisbon. The check in was quick and we got access to our rooms which were immediately very nice. One room had a Juliet balcony with city views and the other had a medium-sized balcony facing backwards. The pillows were slightly too soft for my preference but they had quite a wide selection to choose from. We booked with included breakfast and each day there was a wide, but different selection including food for people with all kinds of preferences. The staff in the dining area and are very friendly, and accommodated us in the bar when the main area was full. The Spa area is also very nice, the pool was mostly quiet and the Sauna was pleasant. The staff were also very helpful. The room provided slippers, gowns, and towels which you could take down. The location was also perfect, being on a side street made it so the area around the hotel was pretty quiet, making it not overwhelming, while also being a quick walk from any points of interest. The only downside was that we had difficulties casting to the TV with Airplay.

Arrived around lunch time, asked in the restaurant if we could have a quick lunch with salat, they said no only set menu !|Asked to the reception to change the hair dryer because didn’t work properly, changed it after 1 day. |Asked to change the weight in the room came after one day.|Asked to book a restaurant after 6 hours told me it was closed. |It's absolutely not worth the money paid|No one at the entrance say hello, good morning or good evening, you are not welcome seem.|The room was often dirty, recognize when I call them they came to clean up.|The plug was broken still after 4 days no one came to repair it.|After I called the Manager I explain all the things heppen, you know what he did, I found a bottle of wine value 5,75 Euro as an attempt to consider his excuse, 5,75 ! I will leave the bottle in the room. |The only professional was the young lady at the breakfast (dress black) she was very efficient.|But really you can find much more better. This hotel’s room are already old and should be renovated. |We arrived here from same hotel channel in Oporto, that was wonderful, all perfect.

Wonderful experience. The hotel staff was welcoming and helpful. We had a delicious meal and listened to a fado performance on our first night there. I would highly recommend staying at this property.

Quality and excellent service delivery. Delicious breakfast and top suites.|Top location not to far from old city. I recommend the rooftop. Very ggod value for money.

Location is perfect - close to the action, yet secluded for quiet environment.|Beautiful high-end street and area.|Breakfast was phenomenal - everything anyone can hope for.|Friendly staff. Beautiful pool area that was welcoming to our 3 children.|Rooftop is fantastic although the view was blocked by lots of construction when we were there.

I recently stayed at a hotel that I would not recommend due to several disappointing factors. Firstly, the price of the room did not match its quality. The rooms were quite standard, lacking any special features or comfort. Additionally, the noise level was unbearable. I could hear everything happening in the neighborhood, making it nearly impossible to get a good sleep. When I asked for a room change, I had to wait over an hour for any response, which only added to my frustration. Overall, I would suggest looking elsewhere if you're seeking a peaceful and comfortable stay.

This hotel is a 4 star hotel rather than 5 for a number of reasons - Rooms are spacious, beds are comfortable but they feel tired with marks on the wooden floor. The decor feels quite dated. - Rooftop bar which is really nice closes at 6 which seems strange when you want to go in the evening for a drink you cannot order one. - Pool is okay but no changing rooms. Sauna and steam room ok but quite small. No jaccuzi (it is on the rooftop. - Gym is very poor basically just a room with very limited equipment - Bar staff very slow downstairs - took almost 20 minutes to get a tea. Staff however are friendly. This hotel lacks the sparkle to be a 5 star hotel and needs an upgrade across the board.

Our journey was wonderful ! The staff are very kind and careful, thanks to you !|The spa and the breakfast are great and the room was very comfortable.

I was going to give a better rating but the hotel charged my Visa $42.03 after check out. I have gone back and forth with them and they claim it's for 2 breakfasts, tips and taxes, which are on my original statement, which I paid in full. Now I have to dispute that double charge on my credit card. They get 3 stars (versus one) because the hotel is really pretty, in a great location and I had a lovely view from my small balcony. It wasn't cheap thought and neither were the lobby bar drinks or breakfast. They say that property is inexpensive in Portugal but they really get the tourists with their American pricing (more like Las Vegas prices). The spa is cold water. It's really lovely but that was disappointing. I thought it was a hot tub but I guess it's cool water for cooling down after you take a sauna. $42.03 will not break me but it's the principal. I had a lovely time until check out. Then to get charged for something after the bill I paid said "paid in full" really annoyed me. I still have an open dispute - to which the hotel claims I owe. Forever it will go back and forth. They would rather I complain and complain and dispute it on my credit card and bitch on Yelp than just reimburse me the money. Hello? I paid $500 for 2 nights plus drinks in their bar. It's not like they didn't make money off me already. Anyway, if you stay here - make sure you do not get overcharged.

Unique boutique hotel situated on a beautiful tree lined street, which gave us a "local" feel and experience! Staff were attentive, experienced, knowledgeable and extremely helpful at every encounter! Location was absolutely perfect for our first time in Lisboa!

Check in was easy. Nice clean room, on the small side but coffee in room and balcony a plus. Breakfast is great. Location is great and centrally located. Would stay here again. Pay for parking.

The hotel is located in the center 25 minutes walk to the old town . Many restaurants are around. The rooms are nice and WiFi is good. Staff is very helpful. The breakfast is buffet style and is good.

Delightful, we'll run boutique hotel. Extremely good service and new, well-appointed rooms.

Excellent hotel. We stayed in a superior room twice during our Portugal vacation. The breakfast was first class, rooms were modern, comfortable, and quiet. The service was friendly and efficient. I'd recommend that you use their airport transfer on arrival, as they meet you at the arrivals section and take you via private car.