Officine Universelle Buly 1803

While there was a bit of a wait to get in and they were out of the lip balms at the time, the staff were amazing! They made my experience extremely memorable and special. I purchased a candle, and every time I remove the crystal lid the room fills with a floral smell, I highly recommend checking out.

The worst experience ever. I bought four ball and staff doesn’t want to give me a bag for each gift. She said: we don’t have enough and everyone will not get enough if I will pack every balm for you. And how, excuse me, can I give gifts without wrapping? Rude staff ruined my mood from the purchase and brought me to tears

We lined up for 1:30 hr. There was young guy who was organizing tried to force us to leave by his uncertainty about the situation but the security guard was so helpful and ensured that they will serve us. Eventually we got into the shop the brushes was out of stock we bought lip balm and the young blonde lady(I forgot her name) she served us in the best way, thanks for her💓

I have to admit that we couldn't get in, the line was unbelievable, more than 2 hours and the temperature was 3-4 degrees! So we went to their other location in le bon marché, just to find that most products were not available, only in the boutique! The perfumes are actually unique and admirable, but the experience is exhausting.

Came across an article about how this place is one of the best shopping spots in Paris. And chose it to surprise my partner for her birthday, which happened to be a memorable experience for both of us. The store’s interiors were so beautiful and the presentation of the perfumes, soaps and lotions were equally impressive. It can be one of the best experiences to just window shop, even if you don’t buy anything. However one might difficult to control themselves from splurging on something, as every item is beautiful. The only pitfall from our experience was poor crowd management. Though there were a handful of staff, we had to wait for 20 minutes even after entering inside the store to get allocated to a customer service specialist. And turns out the staff weren’t aware that we were waiting for our turn. However once they found out, the service was fab! The products are so worth it, the scents are unique and as the perfume is water based it is doesn’t cause any head ache after application. And the body oils are so damn good too! Makes a good combo to pamper oneself.

I visited the store about two months ago with my best friend i absolutely love the store and have been seeing the lip balm on social media and was so excited to be getting it as a birthday present. After waiting 1,5 hours in the pouring rain we finally got in the store. The staff was very friendly and the store looked fantastic. We bought a custom lip balm and we got a engraved toothbrush. I have used the lip balm just a few times and always stored it nicely and neat. Unfortunately I have been seeing weird spots and marks in the lip balm. The lip balm looks unhygienic and shifted. I am so extremely disappointed in this product. I have boughted tons and tons of lip balms and never had this problem before. This is a expensive product and for this price the quality is absolutely unacceptable. The letters on the bag it came in also completely vanished and are unreadable. I am so disappointed.

A good choice to enjoy the distinctive and beautiful perfumes. The kindness of the staff, especially EWA. You must visit this store before traveling.

I paid for 4 items and they forgot my lip balm - only picked it up when packing my luggage… will need to ask a friend to collect on my behalf.. so sad

While there was a bit of a wait to get in and they were out of the lip balms at the time, the staff were amazing! They made my experience extremely memorable and special. I purchased a candle, and every time I remove the crystal lid the room fills with a floral smell, I highly recommend checking out.

The worst experience ever. I bought four ball and staff doesn’t want to give me a bag for each gift. She said: we don’t have enough and everyone will not get enough if I will pack every balm for you. And how, excuse me, can I give gifts without wrapping? Rude staff ruined my mood from the purchase and brought me to tears

We lined up for 1:30 hr. There was young guy who was organizing tried to force us to leave by his uncertainty about the situation but the security guard was so helpful and ensured that they will serve us. Eventually we got into the shop the brushes was out of stock we bought lip balm and the young blonde lady(I forgot her name) she served us in the best way, thanks for her💓

I have to admit that we couldn't get in, the line was unbelievable, more than 2 hours and the temperature was 3-4 degrees! So we went to their other location in le bon marché, just to find that most products were not available, only in the boutique! The perfumes are actually unique and admirable, but the experience is exhausting.

Came across an article about how this place is one of the best shopping spots in Paris. And chose it to surprise my partner for her birthday, which happened to be a memorable experience for both of us. The store’s interiors were so beautiful and the presentation of the perfumes, soaps and lotions were equally impressive. It can be one of the best experiences to just window shop, even if you don’t buy anything. However one might difficult to control themselves from splurging on something, as every item is beautiful. The only pitfall from our experience was poor crowd management. Though there were a handful of staff, we had to wait for 20 minutes even after entering inside the store to get allocated to a customer service specialist. And turns out the staff weren’t aware that we were waiting for our turn. However once they found out, the service was fab! The products are so worth it, the scents are unique and as the perfume is water based it is doesn’t cause any head ache after application. And the body oils are so damn good too! Makes a good combo to pamper oneself.

I visited the store about two months ago with my best friend i absolutely love the store and have been seeing the lip balm on social media and was so excited to be getting it as a birthday present. After waiting 1,5 hours in the pouring rain we finally got in the store. The staff was very friendly and the store looked fantastic. We bought a custom lip balm and we got a engraved toothbrush. I have used the lip balm just a few times and always stored it nicely and neat. Unfortunately I have been seeing weird spots and marks in the lip balm. The lip balm looks unhygienic and shifted. I am so extremely disappointed in this product. I have boughted tons and tons of lip balms and never had this problem before. This is a expensive product and for this price the quality is absolutely unacceptable. The letters on the bag it came in also completely vanished and are unreadable. I am so disappointed.

A good choice to enjoy the distinctive and beautiful perfumes. The kindness of the staff, especially EWA. You must visit this store before traveling.

I paid for 4 items and they forgot my lip balm - only picked it up when packing my luggage… will need to ask a friend to collect on my behalf.. so sad

Ok TikTok you did your thing! In a real way. The lines for Officine Universelle Buly are seriously outrageous. I told my Mom I wanted to stop in for a personalized lip balm and comb but had no idea we'd arrive to a 90 minute wait just to walk into the store. Absolutely wild! What's even more wild, is little miss impatient (hi! It's me!) stood there because I wasn't leaving France without my engraved curly hair comb and my monogramed lip balm ;) I also picked up a special little gift for a friend and my Mom purchased a couple of balms for my sister and my brothers girlfriend. The experience was lovely once in, and moves swiftly after decisions are made. They didn't have the lighter curly hair comb I originally wanted so I opted for tortoise which the associate said she prefers over the other because the gold engraving stands out more. You have two choices for lip balm cases, ivory or black and a plethora of options for leather exterior where the monogramming is placed and pouches. All of our items turned out well. I'd recommend if you can stand the wait time. The gifts are very sweet and I can't stand a "souvenir", that just screams tacky! Beautiful store, gorgeous product line.

Yes, I was influenced by tiktok. I thought this was a cute souvenir to get from Paris. It's bougie af, but it's Paris.... So you know, when in Rome. So we get to the counter and wait because there are customers being helped. I didn't see the lip balm containers out anywhere. There was a display of combs, tooth brushes and a lot of fragrances. When the customers ahead of us left, the girl working was nice and welcomed us. I told her I was looking for the lip balms and she pulled out the palette. I chose the color of the container and what I wanted the container to say and she had me write my name down. She told us to come back in 30 mins and also informed us that if we spent over 100 euro, we would qualify for tax free. You don't have to tell me twice. When we came back, I chose a little soft slip bag to put my lip balm in and they packaged it up so nicely. It was beautiful and for $40, I didn't think it was too expensive. It was definitely a nice gift to myself haha.

Cool hand customizations of trinkets and gifts.. the down side is the extremely long wait outside.. I can't down rate them for the wait. Scaling up to serve more clients might compromise their unique quality.

Great service !! Quality products and such a fun experience ! If you are in Paris try to make an appointment because they get busy.

I came in here recently just wanting to browse, but ended to making an impulse purchase. This shop came highly recommended to me by our tour guide, the real Emily in Paris, so I was curious to see what the fuss was about. The shop itself is absolutely beautiful. Full of neat things to look at, there's something on every shelf that catches your eye. The shop people working the day I visited were extremely nice and friendly. They were also patient with me as I tried to communicate what I wanted in French. Embossing and engraving takes 5 minutes, and engraving adds 5€ to your bill. There's a calligrapher on hand that can add some flair to your gift's gift tag. Beautiful products and I will definitely be a repeat customer!

On a trip with my girls to Paris, this was at the top of their to-do list. I did not expect to enjoy the experience as I do not use perfume. Each of us purchased perfume, body oil, and lotion. We got there before they opened and a little line started developing about 10 minutes before they open. Once we were in the store, we each got our own gracious associate. Despite the growing line, we were not rushed. We felt very welcomed. Each of our items were personalized by a professional scribe. I wish I did my research in advance. I would have purchased hairbrushes and razors as gifts. My tips would be to check out their website and familiarize yourself with their products. A handful of individuals had placed their orders in advance. An option if you despise lines. Next, plan to arrive early (I don't know if as the day goes on, the line subsides).

Professional, kind help and luxury products. So pleasant to visit the store! Looking forward to going again someday.

- Candle in CAMPAGNE D'ITALIE scent - Bottle lotion in Lichen D'ecosse Parfum De Peau The store is steeping in tradition and the ornate EVERYTHING is quite intimidating.. but the staff were exceptionally helpful to a total novice in Europe!

I visited the location 6 Rue Bonaparte in Paris yesterday. The young lady that attended the line was very polite and informative. The sales associate that processed my order was very helpful and kind.

Hello! My friends and I came here last weekend and we were very excited to make some purchases-- both for ourselves and for family back home. We got there at 11am on the dot, which is what the sign outside the door said were the correct hours of operation. When we got there, a worker walked up and told us it opened at 12, totally fine and not an issue. We decided to go do the rest of our shopping and come back. We come back at 5:20, and there is a line out the door. There were two people in front of us. A worker with terrible hair and big ugly glasses comes outside and informed us that they close at 5:45 and we will likely not get into the store. We were very confused and told her about how we were here first thing in the morning and were very excited to get our loved ones little goodies, and said we would wait in line. Keep in mind, only two people ahead of us and 25 minutes until "close". The very kind security guard also told us to stay in line. 20 minutes pass by, and the two in front of us have been let in and MANY people have come out. During this time, Ms. Bad Hair comes out multiple times and is so RUDE to us, at one point aggressively gesturing to my friend that we need to be in a single file line... on the street..... Even the security guard was sick and tired of her nonsense at this point and rolled his eyes at her and apologized to us. After what was her very obviously running out the clock, she comes out at 5:47pm and tells us we can go inside the store to look and cannot buy anything. We go inside and tell the other ladies it's our last day in Paris, we were really looking forward to this/have been in line, and if they can accommodate us in anyway. They were also rude! The business missed out on a lot of money. Very bad service from everyone but the security guard-- he needs a raise just for his kindness. A 0/10 experience from a place that was one of the main things we had on our itinerary, Officine Universelle Buly is a renowned Parisian staple that needs to hire much better people or else they run the risk of ruining their reputation.

Beautiful well crafted soaps, decadent perfumes and stylized products. Bought myself brush my scalp loves and many personalized gifts for family. They loved their personalized embossing lip balm tins.

One of the most beautiful stores I visited in Paris -you can see why they have been around since 1803! Just walking in felt like an oasis from the chaos of the city - classical music complimented and look & feel of the space. I almost felt like I had entered a time machine and had stepped back in time. Definitely had the feel of an old school parfumerie. The employees were chic, warm & welcoming. I loved all the details, thought & care that went into the packaging. A lot of the purchases are customizable and can be monogrammed on site. An on-site calligrapher wrote the most beautiful name card for mom, included with purchase. It's easy to spend way too many Euros in this place...but absolutely worth a visit when in Paris!!

I waited years to visit this beautiful store. The staff was so helpful and I left with a wonderful smelling lotion.

This a a REAL old-school Parisian "pharmacie". The brand started (I think) in the early 1800's and it died out for a bit but in recent years the name has been revived and they could not have done a better job. Walk in and this is really like an old apothecary. With wooden cabinets, marble counter tops, bottles and vials of perfumes, natural oils and powders, Maison Buly published a "New Atlas of Beauty" where it details the medicinal and curative properties of things like Neem leaves from India or Argan oil or Betontite clay. And then it's up to you to decide what you need because, let's face it, everyone's skin is as individual as you are. And you can buy the powders and oils that you need to make your masks here, along with their combs, brushes, toothpastes and flavored dental floss. Their perfumes are very popular and many of them when I came were sold out particularly the Rose de Damas and the Mexican Heliotrope. I bought some of their apple and orange toothpastes and a few vials of the natural oils and they have been very useful and fun to use. The service is very attentive and friendly. While it's not cheap, if something works, stick to it.

I've shopped at this store in years past. After receiving some high-profile press, I think it's having a "moment", which it deserves! The shop is LOVELY. The staff is so helpful and every purchase is made special whether you are spending 22 euros or 222 euros. If bringing many of their products home to California were easier, I'd bring home the toothpaste, the nail polish, the mouthwash and some candles. Men love this shop!